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VigorIPPBX router supports the function of Virtual FAX. Comparing to the traditional fax machine, the difference is that VigorIPPBX not onloy receives/sends the FAX coming from PSTN, but also receives/sends the FAX from SIP.
The received FAX will be stored in the USB disk connecting to VigorIPPBX. The user can check and view the content of the FAX from the configuration page of VigorIPPBX. Besides, the received FAX can be forwarded to specified e-mail address by VigorIPPBX. Thus, even if the user is outside the office, he/she also can view and read the FAX via notebook or mobile phone easily.
Below shows the examples of FAX application through PSTN Trunk and SIP Trunk with VigorIPPBX 3510.
I. How can you receive and send a FAX through PSTN
How to receive a PSTN FAX
1. Open the web configurator of VigorIPPBX and open IPPBX >> PBX System. Choose the link of Voice Mail/Virtual FAX Configuration and click on it to open the following page:
z Check the box of Enable Virtual FAX 1.
z Set the Extension Number (e.g., 789). Such number cannot be the same as other existed extension numbers.
z In the field of Email to, type the e-mail address which will receive the FAX forwarded by VigorIPPBX 3510 whenever the router gets it.
z If Forward Fax file by Email is enabled (checked), VigorIPPBX will forward the FAX to the specified e-mail address.
z If Delete Fax file after Forwarding Mail is enabled (checked), VigorIPPBX will delete the file of the FAX stored in USB disk after forwarding it.
2. Set the PSTN line of VigorIPPBX being able to receive the FAX. Open IPPBX
>>Trunks>>PSTN Trunks. Set T.38 Relay as FAX Mode for PSTN 1. Set the answer mode
for office hours and non-office hours as Forward to FAX --> Virtual FAX1.
3. After finished the above settings, you have completed the settings for receiving the PSTN FAX. When there is any FAX into such PSTN line, VigorIPPBX 3510 will store such FAX in USB disk. You can check the content of the FAX from VigorIPPX configuration page. Open
Advanced >> USB Application >> File Explorer and click VFAX>> Inbox>> Ext-xxx. Here,
you can see all of the FAX files stored in the disk.
How to send a PSTN FAX
1. Install Smart FAX Agent onto the computer connecting to VigorIPPBX 3510. You have to use Smart FAX Agent for sending the FAX. Please visit
http://www.draytek.com/user/SupportDLUtility.php for downloading the utility.
2. Open the web configurator of VigorIPPBX and open IPPBX >> Extension to add a new extension profile (#101). Such entension will be used for sending the FAX later.
4. Open the file that you want to fax. Select Print... from the File menu. Choose Draytek FAX
Printer as the printing device.
Receiver Number, type the number that the document will be sent to. To match with the value
set for Match Prefix configured in Step 3, the beginning of the number shall be added with “1”. For example, you want to send the FAX to 5972121, you have to type 15972121 in the field of
Receiver Number.
7. All the settings are configured completely. Press Send to send the document out.
II. How can you receive and send a FAX through SIP
How to receive a SIP FAX
1. Open the web configurator of VigorIPPBX and open IPPBX >> PBX System. Choose the link of Voice Mail/Virtual FAX Configuration and click on it to open the following page:
z Check the box of Enable Virtual FAX 2.
z Set the Extension Number (e.g., 788). Such number cannot be the same as other existed extension numbers.
2. Open IPPBX > Trunks > SIP Trunk. Set the answer mode for office hours and non-office hours as Forward to FAX --> Virtual FAX 2.
3. After finished the above settings, you have completed the settings for receiving the SIP FAX. When there is any FAX into such SIP account, VigorIPPBX 3510 will store such FAX in USB disk. You can check the content of the FAX from VigorIPPX configuration page. Open
Advanced >> USB Application >> File Explorer and click VFAX>> Inbox>> Ext-xxx.
Here, you can see all of the FAX files stored in the disk.
How to send a SIP FAX
2. Open the file that you want to fax. Select Print... from the File menu. Choose Draytek FAX
Printer as the printing device.
4. In order to send the FAX via SIP 1, type the number that the document will be sent to in the field of Receiver Number. To match with the value set for Match Prefix configured in Step 3, the beginning of the number shall be added with “2”. For example, you want to send the FAX to 8999111, you have to type 28999111 in the field of Receiver Number.
