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Customer Handbook: Dedicated VMware vCenter Server

v1.0 (2015-08-18)

©2015 Rackspace US, Inc.

Dedicated VMware® vCenter Server™ (Dedicated vCenter), provides the ability to quickly expand DC capacity without the need for further CapEx investment. IT professionals can easily manage hosted VMware environments using existing scripts, direct access to the vSphere API, and existing VMware and third-party tools. Dedicated vCenter improves agility by eliminating long procurement lead times so that new business demands are met all while maintaining control. Rackspace provides 24x7x365 proactive support by our VMware Certified master professionals. The document is for informational purposes only and is provided “AS IS.”

RACKSPACE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE ACCURACY OR COM- PLETENESS OF THE CONTENTS OF THIS DOCUMENT AND RESERVES THE RIGHT TO MAKE CHANGES TO SPECIFICATIONS AND PROD- UCT/SERVICES DESCRIPTION AT ANY TIME WITHOUT NOTICE. RACKSPACE SERVICES OFFERINGS ARE SUBJECT TO CHANGE WITH- OUT NOTICE. USERS MUST TAKE FULL RESPONSIBILITY FOR APPLICATION OF ANY SERVICES MENTIONED HEREIN. EXCEPT AS SET FORTH IN RACKSPACE GENERAL TERMS AND CONDITIONS AND/OR CLOUD TERMS OF SERVICE, RACKSPACE ASSUMES NO LIABILITY WHATSOEVER, AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO ITS SERVICES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

Except as expressly provided in any written license agreement from Rackspace, the furnishing of this document does not give you any license to patents, trademarks, copyrights, or other intellectual property.

Rackspace®, Rackspace logo and Fanatical Support® are registered service marks of Rackspace US, Inc. All other product names and trademarks used in this document are for identification purposes only and are property of their respective owners.

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Table of Contents

1. Preface ... 1

1.1. Dedicated VMware vCenter Server support ... 1

2. Getting started ... 2

2.1. Product description ... 2

2.2. Architecture ... 2

2.3. Dedicated vCenter components ... 3

2.4. Dedicated vCenter features ... 4

2.5. Dedicated vCenter permissions ... 5

2.6. Rackspace support services ... 6

2.7. Authentication methods ... 6

3. Billing ... 7

4. Licensing, images, and patching ... 8

4.1. Licensing ... 8

4.2. Guest Operating System images ... 8

4.3. Patching ... 8

5. IP addresses ... 10

6. API list ... 11

7. Spheres of support ... 12

8. FAQ ... 14

9. Appendix: Dedicated vCenter Server permissions ... 17

10. Additional resources ... 25

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List of Figures

2.1. Architecture ... 3

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List of Tables

2.1. VMware services ... 4

2.2. Dedicated vCenter Server features ... 4

2.3. Dedicated vCenter Server permissions ... 5

3.1. Dedicated vCenter Server pricing ... 7

7.1. Virtualized support ... 12

7.2. Hardware support ... 12

7.3. Network support ... 12

7.4. Monitoring support ... 13

7.5. Operating systems support ... 13

7.6. Security support ... 13

9.1. Dedicated vCenter permissions list ... 17

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1. Preface

Dedicated VMware® vCenter Server™ (Dedicated vCenter Server), provides the ability to quickly expand DC capacity without the need for further capex investment. Easily manage hosted VMware environments using existing scripts, direct access to the vSphere API, and existing VMware and third-party tools. Dedicated vCenter Server improves agility by elimi- nating long procurement lead times so that new business demands are met all while main- taining control. Rackspace provides 24x7x365 proactive support by our VMware Certified Professionals.

1.1. Dedicated VMware vCenter Server support

Rackspace offers 24x7x365 support for Dedicated VMware vCenter Server. Rackspace com- pletely manages and supports the management nodes; Rackspace manages and supports the physical infrastructure and the ESX hypervisors on the compute nodes, however, cus- tomers are expected to self-manage the virtual machines and guest OS.

You can also visit the Rackspace Managed Virtualization community forums. The forum is open to all Dedicated VMware vCenter Server users and is moderated and maintained by Rackspace personnel:

https://community.rackspace.com/products/f/52

For more information about Dedicated VMware vCenter Server, please visit the following pages:

•Dedicated VMware vCenter Server product page

•Dedicated VMware vCenter Server resources

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2. Getting started

This chapter provides the following information:

• An overview of the Dedicated vCenter Server product

• Components and features

• Permissions

• Rackspace support

• Authentication methods

2.1. Product description

Dedicated VMware® vCenter Server™ (Dedicated vCenter Server), offers you the ability to quickly expand DC capacity without the need for further CapEx investment. With direct access to the vSphere API, you can use your existing scripts, and the same VMware and third-party tools to easily manage the hosted VMware environment. Dedicated vCenter Server improves agility by helping eliminate long procurement lead times so that you can readily meet new business demands while maintaining control. With over 14 years of man- aged hosting experience, Rackspace provides around-the-clock proactive support and the VMware Certified Professional expertise that you require.

2.2. Architecture

The following diagram shows the architecture of the Dedicated vCenter Server, including firewalls, load balancers, storage, and VM locations.

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Figure 2.1. Architecture

2.3. Dedicated vCenter components

The Dedicated vCenter Server product comprises the VMware vSphere cluster for manage- ment and VMware vSphere cluster for compute. The following VMware services operate on a management cluster with two hypervisors, which increases availability.

• vCenter Server

• Dedicated Virtual Machine Recovery (VMR) Virtual Appliance (Backup Appliance)

• vRealize Operations (vROps) Virtual Appliance

• VMware Update Manager (VUM) Virtual Appliance

• IP Allocation for VMs

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Note

Access to these VMware services is limited to the user interface or API for vCen- ter Server, and vROps. Rackspace manages and maintains the servers running the Dedicated vCenter services.

The following VMware services operate on the management cluster.

Table 2.1. VMware services

vCenter Server Provides centralized visibility, proactive management and extensibility for VMware vSphere from a single console.

Accessible via the java VI client, the vSphere Web Client and the vSphere API.

Dedicated Virtual Machine Recovery (VMR) Virtual Appli-

ance (Backup Appliance) VMR appliance enables image-based backup of the man- agement cluster VMs. This allows Rackspace to quickly re- cover management cluster VMs. This VMR appliance is for use only by Rackspace and will not back up any of the VMs created by customer on the compute cluster. No customer access is provided to the VMR appliance.

vRealize Operations Manager (vROps) Virtual Appliance vROps is a capacity management tool that the customer can use to check the health of the hosted VMware envi- ronment, perform capacity planning or proactively elimi- nate performance bottlenecks.

VMware Update Manager (VUM) Virtual Appliance VUM automates patch management and eliminates manu- al tracking and patching of vSphere hosts. It compares the state of vSphere hosts with baselines then updates and patches hosts to enforce compliance. Rackspace uses this system to maintain dedicated VMware services. No cus- tomer access is provided.

IP Allocation for VMs Pre-determined IP blocks that are assigned to your account for the purpose of managing all virtual machines created.

2.4. Dedicated vCenter features

The following table provides a list and description of Dedicated vCenter features. As a Ded- icated vCenter Server customer, you are granted the permissions listed as "Customer" in the Responsibility column.

Table 2.2. Dedicated vCenter Server features

Feature Supported Responsibility Description

vMotion Yes Customer Set up by Rackspace but the

customer is responsible for executing migrations

Storage vMotion Yes Customer Enables live migration of vir-

tual machine disk files with- in and across storage arrays without service disruptions

HA Yes Rackspace HA clustering is set up by

Rackspace.

Data Protection No    

Fault Tolerance No    

vShield Endpoint No    

vSphere replication No    

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Feature Supported Responsibility Description

Hot Add Yes Customer If a VM has a hot-add set,

you can add or remove memory or CPU.

App HA No    

Big Data Extensions No    

Virtual Serial Port Concen- trator

No    

DRS Yes Rackspace DRS clustering is set up by

Rackspace.

DPM No    

Storage DRS No    

Profile Driven Storage No    

Storage I/O Control No    

Network I/O Control No    

SR-IOV No    

Flash Read Cache No    

VAAI Yes Rackspace VAAI is available if support-

ed on the storage array.

Ditrubuted Switch No    

Host Profiles No    

Auto Deploy No    

2.5. Dedicated vCenter permissions

Customers have the rights to create, delete, and manage VMs within their Dedicated vCen- ter Server. Rackspace manages the ESXi hosts and the vCenter Server. Customers therefore only have limited permissions on hosts and servers. See Chapter 9, “Appendix: Dedicated vCenter Server permissions” [17] for a full list of permissions.

The following table lists a summary of vCenter Server permissions.

Table 2.3. Dedicated vCenter Server permissions

Privileges Type of Access

Alarms Full Access

Datastore Full Access

Folder Full Access

Network Full Access

Performance Full Access

Profile-driven Storage Full Access

Resource Full Access

Scheduled Task Full Access

Tasks Full Access

vApp Full Access

Virtual Machine Full Access

Datacenter Limited Access

Global Limited Access

Host Limited Access

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Privileges Type of Access

Sessions Limited Access

Storage Views Limited Access

Datastore Cluster No Access

Distributed Virtual Switch No Access

Distributed Virtual Port Group No Access

ESX Agent Manager No Access

Extension No Access

vCenter Inventory Service No Access

VMWare vSphere Update Manager No Access

VRM Policy No Access

vService No Access

2.6. Rackspace support services

Rackspace provides specific support for the Dedicated vCenter Server environment and vir- tual machines that are built from vCenter environments.

Infrastructure support Rackspace offers Fanatical Support for the hardware in- frastructure resources including Network, Server, and Storage components.

VMware virtualization services Rackspace is one of VMware's largest global vCloud Air Network partners, with elevated access to technical spe- cialists for rapid resolution of unexpected software-re- lated issues within the VMware stack.

Rackspace's VMware Certified Professionals (VCPs) assist in the architecture, deployment, and troubleshooting of the Dedicated vCenter Server environment. Rackspace monitors and maintains the VMware software stack, including installing and configuring the vCenter Server and vROps appliance, backing up the VMware service VMs, and monitoring the hypervisors.

Virtual machines Virtual machines created by you within the Dedicat- ed vCenter Server environment do not have Rackspace Guest OS support. Services such as monitoring, OS Patching, anti-virus and backups are your responsibility.

2.7. Authentication methods

You use either the Rackspace Intensive Domain as your Active Directory (AD) source or pro- vide your own. If you use the Rackspace Intensive Authentication, then any requests to add users must be submitted through a ticket to Rackspace Support. If you use your own AD, Rackspace adds your AD as an authentication source and assigns any groups you request to specific roles within the Dedicated vCenter Server.

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3. Billing

Dedicated vCenter Server is billed based on monthly recurring fees for hardware, infrastruc- ture, and support.

Table 3.1. Dedicated vCenter Server pricing

Management and compute hypervisors Management and compute hypervisors in the environ- ment incur a monthly recurring fee. This fee is set by a ne- gotiated contract price.

Dedicated VMware services All virtual machines and appliances included in the man- agement cluster incur a monthly recurring fee. This fee is set by a negotiated contract price.

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4. Licensing, images, and patching

This chapter provides the following information:

• Dedicated vCenter Server licensing

• Guest Operating System Images

• Operating System patching

4.1. Licensing

This section describes the various licensing options for Dedicated vCenter Server.

VMware licensing You can provide your own VMware licenses, or purchase Rackspace provided VMWare licenses. VMware licenses pur- chased from Rackspace for Dedicated vCenter Server are in- stalled during provisioning. Customer supplied VMware li- censes are applied by Rackspace when Dedicated vCenter Server is provisioned. Prior to Rackspace applying a license, a VMware installation uses an evaluation license.

OS licensing You can provide your own OS licenses or purchase a

Rackspace provided Windows Data Center license or RHEL 5 or 6 host-based license.

Application licensing You will need to provide all application licensing.

4.2. Guest Operating System images

If Rackspace provided OS (Operating System) licensing, Rackspace provides images to de- ploy when your initial deployment is complete. Rackspace does not update the images with patches and updates unless a specific request is made.

During the initial deployment process, communicate the needed OS images to your dedicat- ed account team and implementation team. Images are in an OVA format and will be im- ported into your storage resources. Images are uploaded as templates and can be viewed in the VM and Template view.

OS images can be updated by submitting a request to your dedicated account team.

Rackspace will schedule maintenance to disconnect the existing templates and reconnect new updated templates. During this maintenance window, accessing the existing templates will cause an error.

4.3. Patching

This section describes how Dedicated vCenter Server is patched.

OS patching You can can manage your patches using any external OS patching source or can opt into the Rackspace OS patching sources. If you run

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into configuration issues or patching is not working, enter a ticket or call your dedicated account team.

VMware patching Rackspace will patch the vSphere hosts using VMware vSphere® Up- date Manager™. The vCenter Server will be upgraded as needed as Rackspace adds further supported offerings.

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5. IP addresses

As a best practice, during the sales process and implementation call, your environment’s IP address count and allocation is reviewed. When additional IP addresses are needed, contact your Rackspace Support team.

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6. API list

You can utilize the entire API within the boundaries of the permission set. See the VMware site for the most up-to-date API information: http://www.vmware.com/support/develop- er/vc-sdk.

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7. Spheres of support

Refer to the following tables as a guide for areas that are considered supported by Rackspace, and the areas that require your support:

• Virtualization

• Hardware

• Network

• Monitoring

• Operating systems

• Security

Table 7.1. Virtualized support

Virtualization Rackspace Customer

VM troubleshooting   x

vCenter Server Appliance Support x  

VMware vRealize Operations (vROps) x  

Remote Administration for VM's   x

Table 7.2. Hardware support

Hardware Rackspace Customer

Manage delivery of equipment x  

Procure, inventory spare parts, and break-fix equipment

x  

Rackspace Fully Managed Dedicated NAS x  

Rackspace Fully Managed Dedicated SAN x  

Rackspace Fully Managed Shared SAN x  

Table 7.3. Network support

Network Rackspace Customer

Architecture design, review, and consultation x  

Configure routing and switching equipment x  

Allocation of IP blocks for guest OS VMs x  

IP management for IP blocks assigned for all guest OS VMs

  x

Manage firewall(s) x  

Manage load balancer(s) x  

Manage intrusion detection system(s) x  

Monitor bandwidth consumption x  

Troubleshoot network connectivity x  

Manage firewall rule set x x

Manage virtual machine DNS   x

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Table 7.4. Monitoring support

Monitoring Rackspace Customer

Provide monitoring for compute VMs OS and applications

  x

Configure monitoring for compute VMs OS

and applications   x

Respond to monitoring for compute VMs OS and applications

  x

Configure and respond to infrastructure

monitoring (ping and port) x  

Configure and respond to vCenter monitor-

ing x  

Configure and respond to vROps monitoring (ping and port)

x  

Configure and respond to Infrastructure Con-

nectivity Suite (ping and port) x  

Table 7.5. Operating systems support

Operating Systems Rackspace Customer

Provision guest operating system image   x

Ensure OS licensing compliance   x

OS patching   x

Table 7.6. Security support

Security Rackspace Customer

Maintain security specifications for VMs   x

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8. FAQ

General

Q: How do I access the Dedicated vCenter Server?

A: You can access the Dedicated vCenter Server using the java VI client, vSphere Web Client and the vSphere API. The vSphere hypervisors (ESXi) are not available for ad- min access. Any requests for changes to the hypervisor must be made to Rackspace by opening a Support ticket.

Q: How do I know if resources are low?

A: Dedicated vCenter Server includes VMware vRealize Operations (vROps) which has advanced monitoring, forecasting and reporting capabilities. By viewing the vROps dashboard or by setting certain alerts, you will be able to know when resources will run out and how best to optimize and eliminate bottlenecks. Additional third party software can be installed on a time and materials basis.

Q: Are there backups and antivirus agents included?

A: The VMware services and managment cluster VMs are protected using the Dedicated Virtual Machine Recovery (VMR) Virtual Appliance for backups and antivirus. It is in- stalled and configured using the latest Rackspace-supported platform. Backups and antivirus are not provided or supported for any VMs created by you in the compute cluster.

Q: How do I migrate my data?

A: When migrating data into a Rackspace environment, you can use VMware vCloud®

Connector™, a free tool to move VMs from your on-premise VMware environment to the Rackspace-hosted Dedicated vCenter Server environment. Additionally, you can directly upload to a datastore or import an OVF/OVA-formatted VM. For moving VMs into Dedicated vCenter or migrating existing virtual machines from a Rackspace Serv- er Virtualization environment, please contact Rackspace Support.

Access control

Q: How are the permissions for users controlled in Dedicated vCenter Server?

A: Rackspace retains admin access to the Dedicated vCenter Server and vSphere hypervi- sors. However, over 300 permissions are enabled so that you can manage the hosted VMs as you would on-premise. If you need more access, it will be handled on a case- by-case basis to ensure that the requested permission does not put the health of the environment at risk.

Q: Can I use the same login information if I have multiple Dedicated vCenter Servers in a single data center?

A: Each vCenter is deployed autonomously, so each will have its own set of accounts.

Rackspace can provide a single authentication source for all environments (for exam- ple, Rackspace Intensive Domain).

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Q: Is the Dedicated vCenter Server a VM or is it dedicated hardware?

A: The Dedicated vCenter Server is a VM appliance. Additional VMware services are also be installed as VMs.

Q: Which edition of Microsoft SQL Server is used?

A: The vCenter Server uses an embedded Postgres database. The vSphere Update Man- ager server uses a SQL database

Q: Can I manage the vSphere hypervisors (ESXi) if I have Dedicated vCenter Server?

A: No. You will not have direct access to the vSphere hypervisor and thus cannot man- age it. All hypervisor change requests will need to be made to Rackspace by submit- ting a Support ticket.

Q: Can I add vSphere hypervisors (ESXi) in my on-premise data center to the Dedicated vCenter Server in a Dedicated vCenter Server environment?

A: This is currently not supported. Only vSphere hypervisors hosted at Rackspace as part of the Dedicated vCenter Server environment can be managed by the Dedicated vCenter Server.

Q: With Dedicated vCenter Server, do I have full control over ESXi hypervisors to im- port/export my own VMs?

A: You have full import and export capability of your VMs. However, Rackspace-provid- ed images will not work outside of the Rackspace data center.

Q: Can I manage the Dedicated vCenter Server plugins and add my own third-party plug- ins?

A: You can instal Rackspace endorsed plugins. Rackspace does not support or configure anything that Rackspace is not actively using. The support of endorsed plugins is limit- ed to install and basic configuration.

Q: What kind of Single Sign-On (SSO) capabilities can we use?

A: By default, your Dedicated vCenter Server authenticates against the Rackspace Inten- sive Domain. If you want to add your domain as another authentication source, then Rackspace can add it into the VMware SSO service.

Architecture

Q: Can I connect the Rackspace hosted Dedicated vCenter Server to a Dedicated vCenter Server in a different data center?

A: No. Enabling Link Mode across any appreciable distance is not supported due to net- working latency concerns. For specific requests, submit a ticket to Rackspace Support.

Q: Which modules are included with Dedicated vCenter Server?

A: vCenter Server (with VMware Infrastructure (VI) Client, vSphere Web Client, vSphere (API access), Dedicated Virtual Machine Recovery (VMR) backup appliance, vRealize

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Operations (vROps) appliance and VMware Update Manager (VUM) appliance are in- cluded. Additional services outside the core offering (for example, unsupported 3rd- party tools that require administrator permissions) can be installed on a time and ma- terials basis, but are not be covered by the SLA.

Q: Are automation APIs and VMware vSphere PowerCLI available?

A: Yes, but the permissions, as they are set, may not allow certain actions.

Q: Is Dedicated vCenter compatible with third-party products?

A: In the future, Rackspace may certify third-party products for use with Dedicated vCen- ter Server. Rackspace will provide details about the compatibility level and require- ments as they become available.

Q: Can I install a third-party tool that requires elevated permissions?

A: In some cases, existing role permissions provided by Rackspace do not allow a custom or third-party tool to function. Contact the Rackspace Virtualization Team to deter- mine if role permission adjustments are possible.

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9. Appendix: Dedicated vCenter Server

permissions

The following table lists the permissions and privileges available to users Dedicated vCenter Server.

Table 9.1. Dedicated vCenter permissions list

Category Privilege Available?

Alarms

Acknowledge an alarm Yes

Create alarm Yes

Disable alarm action Yes

Modify alarm Yes

Remove alarm Yes

Set alarm status Yes

Datacenter

Create datacenter Move datacenter

Network protocol profile configuration Yes

Query IP pool of allocation Yes

Reconfigure Datacenter Yes

Release IP allocation Yes

Remove datacenter Yes

Rename datacenter Yes

Datastore

Allocate space Yes

Browse datastore Yes

Configure datastore Yes

Perform low level file operations Yes

Move datastore Yes

Remove datastore Yes

Remove file Yes

Rename datastore Yes

Update virtual machine files Yes

Datastore cluster

Configure a datastore cluster Distributed switch

Create Delete Host operation Modify Move

Network I/O Control operation Policy operation

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Category Privilege Available?

Port configuration operation Port setting operation VSPAN operation dvPort Group

Create Delete Modify Policy Operation Scope Operation ESX Agent Manager

Config Modify View Extension

Register extensions Unregister extensions Update extensions Folder

Create folder Yes

Delete folder Yes

Move folder Yes

Rename folder Yes

Global

Act as a vCenter Server

Cancel Task Yes

Capacity Planning

Diagnostics Yes

Disable Methods Enable Methods

Global tags Yes

Health Yes

Licences

Log event Yes

Manage customer attributes Yes

Proxy Yes

Script action Yes

Service managers Yes

Set custom attribute Yes

Settings Yes

System tag Yes

vCenter Operations Manager Admin

vCenter Operations Manager User Yes

Host CIM

CIM Interaction Yes

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Category Privilege Available?

Host Configuration

Advance Settings Authentication Store Change date and time settings Change PciPassthru settings Change settings

Modify SNMP settings Connection

Firmware Hyperthreading Image configuration Maintenance Memory configuration Network configuration Power

Query patch

Security profile and firewall Storage partition configuration System Management

System resources resource hierarchy Virtual machine autostart configuration Host Inventory

Add a host to cluster Add standalone host Create cluster Modify cluster

Move cluster or standalone host Move host

Remove cluster Remove host

Rename cluster Yes

Host Local Operations

Add host to vCenter

Create virtual machine Yes

Delete virtual machine Yes

Extract NVRAM content Yes

Manage user groups

Reconfigure virtual machine Yes

Relayout snapshots Yes

Host vSphere Replication

Manage replication Host Profile

Clear Create

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Category Privilege Available?

Delete Edit Export View Network

Assign network Yes

Configure Yes

Move network Yes

Remove Yes

Performance

Modify intervals Yes

Permissions

Modify permission Modify role

Reassign role permissions Profile-driven Storage

Profile-driven storage update Yes

Profile-driven storage view Yes

Resource

Apply recommendation Yes

Assign vApp to resource pool Yes

Assign a virtual machine to resource pool Yes

Create resource pool Yes

Migrate powered off virtual machine Yes

Migrate powered on virtual machine Yes

Modify resource pool Yes

Move resource pool Yes

Query vMotion Yes

Remove resource pool Yes

Rename resource pool Yes

Scheduled task

Create tasks Yes

Modify task Yes

Remove task Yes

Run task Yes

Sessions

Impersonate user

Message Yes

Validate Session Yes

View and stop sessions Yes

Storage Views

Configure service

View Yes

Tasks

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Category Privilege Available?

Create task Yes

Update task Yes

vApp

Add a virtual machine Yes

Assign resource pool Yes

Assign vApp Yes

Clone Yes

Create Yes

Delete Yes

Export Yes

Import Yes

Move Yes

Power off Yes

Power on Yes

Rename Yes

Suspend Yes

Unregister Yes

vApp application configuration Yes

vApp instance configuration Yes

vApp managedBy configuration Yes

vApp resource configuration Yes

View OVF environment Yes

vCenter Inventory Service Tagging

Yes

Assign or Unassign Inventory Service Tag Create Inventory Service Tag

Create Inventory Service Tag Category Delete Infentory Service Tag

Delete Inventory Service Tag Category Edit Inventory Service Tag

Edit Invenroy Service Tag Category Virtual Machine Configura-

tion Yes

Add existing disk Yes

Add new disk Yes

Add or remove device Yes

Advanced Yes

Change CPU count Yes

Change resource Yes

Configure managedBy Yes

Disk change tracking Yes

Disk lease Yes

Display connection settings Yes

Extend virtual disk Yes

Host USB device Yes

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Category Privilege Available?

Memory Yes

Modify device settings Yes

Query Fault Tolerance compatibility Yes

Query unowned files Yes

Raw device Yes

Reload from path Yes

Remove disk Yes

Rename Yes

Reset guest information Yes

Set annotation Yes

Settings Yes

Swapfile placement Yes

Unlock virtual machine Yes

Upgrade virtual machine compatibility Yes

Virtual Machine Guest Oper- ations

Guest Operation Modifications Yes

Guest Operation Program Execution Yes

Guest Operation Queries Yes

Virtual Machine Interaction

Answer question Yes

Backup operations on a virtual machine Yes

Configure CD media Yes

Configure floppy device Yes

Console interation Yes

Create screenshot Yes

Defragment all disks Yes

Device connection Yes

Disable Fault Tolerance Yes

Enable Fault Tolerance Yes

Guest operating system management by VIX API Yes

Inject USB HID scan codes Yes

Perform wipe or shrink operation Yes

Power off Yes

Power on Yes

Record a session on virtual machine Yes

Replay session on virtual machine Yes

Reset Yes

Suspend Yes

Test failover Yes

Test restert Secondary VM Yes

Turn off Fault Tolerance Yes

Turn on Fault Tolerance Yes

VMware Tools install Yes

Virtual Machine Inventory

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Category Privilege Available?

Create from existing Yes

Create new Yes

Move Yes

Register Yes

Remove Yes

Unregister Yes

Virtual Machine Provisioning

Allow disk access Yes

Allow read-only disk access Yes

Allow virtual machine download Yes

Allow virtual machine file upload Yes

Clone template Yes

Clone virtual machine Yes

Create a template from virtual machine Yes

Customize Yes

Deploy template Yes

Mark as template Yes

Mark as virtual machine Yes

Modify customization specification Yes

Promote disks Yes

Read customization specification Yes

Virtual Machine State

Create a snapshot of the VMs state Yes

Remove a snapshot from history Yes

Rename a snapshot Yes

Make a snapshot current Yes

Virtual Machine Service Con-

figuration Yes

Allow notifications Yes

Allow polling of global event notifications Yes

Manage service configurations Yes

Modify service configuration Yes

Query service configuration Yes

Read service configuration Yes

Snapshot management

Create snapshot Yes

Remove Snapshot Yes

Rename Snapshot Yes

Revert to snapshot Yes

Virtual Machine vSphere

Replication Yes

Configure replication Yes

Manage replication Yes

Monitor replication Yes

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Category Privilege Available?

VMware vSphere Update

Manager Configure Yes

Configure Service VMware vSphere Update

Manager Manage Baseline Yes

Attach Baseline Manage Baseline VMware vSphere Update

Manager Manage Patches and Upgrades

Yes

Remediate to Apply Patches, Extensions, and Upgrades Scan for Applicable Patches, Extensions, and Upgrades Stage Patches and Extensions

View Compliance Status VMware vSphere Update

Manager Upload file Yes

Upload file VRM Policy

Query VRMPolicy Update VRMPolicy vServices

Create dependency Destroy dependency

Reconfigure dependency configuration Update dependency

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10. Additional resources

These additional resources are designed to help you learn more about Dedicated VMware vCenter Server.

•Dedicated VMware vCenter Server product page

•Dedicated VMware vCenter Server terms and conditions

•Rackspace resources

•VMware site

References

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ApplicationHA – Backup Exec Virtual Machine Auto Recovery 16 vCenter Server vSphere Client VMware ESX VMware HA VMware ESX VMware HA VM1 OS ApplicationHA Console

• Offers Dedicated vCenter Server for the hosted target environment with its capabilities to be managed directly using vSphere API-compatible tools such as the VMware vSphere®