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© SAP SE Public Page 1 of 13

SAP Best Practices

for SAP Cloud for

Travel and Expense

November 2014

English

SAP Best Practices for

SAP Cloud for Travel and

Expense: Software and

Delivery Requirements

SAP SE

Dietmar-Hopp-Allee 16 69190 Walldorf

Germany

Document Revisions Date

0 November 2014

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© SAP SE Public Page 2 of 13

Copyright

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

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© SAP SE Public Page 3 of 13

Icons

Icon Meaning Caution Example Note Recommendation Syntax External Process

Business Process Alternative/Decision Choice

Typographic Conventions

Type Style Description

Example text Words or characters that appear on the screen. These include field names,

screen titles, pushbuttons as well as menu names, paths and options. Cross-references to other documentation.

Example text

Emphasized words or phrases in body text, titles of graphics and tables. EXAMPLE

TEXT

Names of elements in the system. These include report names, program names, transaction codes, table names, and individual key words of a

programming language, when surrounded by body text, for example, SELECT and INCLUDE.

Example

text Screen output. This includes file and directory names and their paths, messages, source code, names of variables and parameters as well as names of installation, upgrade and database tools.

EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the ENTER

key.

Example

text Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation.

<Example

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© SAP SE Public Page 4 of 13

Table of Contents

1 Purpose of the Document ... 5

2 General Project Prerequisites ... 5

3 Technical Requirements ... 5

3.1 Software product versions ... 5

3.1.1 SAP ERP ... 5

3.1.1 SAP Cloud System ... 8

3.1.2 Front-End Components ... 8

3.2 SAP Notes... 9

3.3 System Landscape ... 11

3.4 Authorizations... 11

3.4.1 Authorizations for configuration guide ... 11

3.4.2 Authorizations for Test Script ... 12

3.5 Checklist ... 12

3.5.1 Security Requirement ... 12

3.5.2 Certificate ... 12

3.5.3 IP Range / Ports ... 12

3.5.4 Other Questions Need to be Checked... 12

3.6 Appendix ... 13

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© SAP SE Public Page 5 of 13

1 Purpose of the Document

This document contains all information to:

 Validate that key prerequisites such as software components and versions match the customer situation.

 Check that all prerequisites for a customer implementation are in place

 Check that correct content, tools and skills are in place before the project starts.

The document will list different kinds of requirements on package level if they are valid for all Scope Items included in the package. For requirements valid for certain scope items only, these scope items are mentioned.

The document contains pre-requisites only, not the procedures to meet them. For how-to information (e.g. how to find the download area) please refer to the Quick Guide.

2 General Project Prerequisites

The following prerequisites need to be in place before an implementation project can start.

Prerequisite Responsibility

Kick off and workshop dates, location and attendees agreed Customer Customer team allocated with correct skills and training in place Customer Project sponsors and stakeholder identified Customer Hardware fully commissioned Customer Software licenses in place Customer Infrastructure team can respond to requests quickly enough e.g. CSS

notes, BW content, patches, user requests, authorization changes and transports

Customer

User interfaces agreed e.g. SAPGUI, Netweaver Business Client or Portal

Customer Remote access is in place for SAP consultants and SAP Active

Global Support

Customer Decision made whether pre-assembled delivery will be used Customer Decision made whether SAP Best Practices Solution Builder will be

used to activate content.

Customer Decision made whether Solution Manager will be used. Solution

Manager set up with any relevant templates.

Customer Tool for project repository and collaboration agreed Customer Test management tool agreed Customer

3 Technical Requirements

This section contains technical requirements in different areas. For each requirement, the relevance for scope items of the package is provided.

3.1 Software product versions

3.1.1

SAP ERP

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© SAP SE Public Page 6 of 13 If your FI and HCM components don't reside in the same physical system, install the FI

components in the FI system and the HCM components in the HCM system.

Components are delivered on a quarterly basis. Make sure that you always install components from the same quarterly delivery; that is, do not install one component from Q1 and another component from Q3.

You do not have to upgrade your ERP add-on components to the very latest support package (SP) with every SAP Cloud for Travel and Expense upgrade; but we do recommend that that you always use the latest available support packages to benefit from corrections and new functions. The following software products and versions are required:

Product Product Version Components as

tested Comments Relevance SAP Best Practices Solution Builder BP-SOLBLD 70Vx Always use the latest available version as outlined in SAP Note 1301301.

BP-SOLBLD Add-on for the implementation tool (only necessary to be implemented in a system where content activation shall be done using the Solution Builder (i.e. Sandbox or Development System). All Scope Items SAP NetWeaver SAP NetWeaver AS ABAP 7.0 SP14 SAP NetWeaver AS ABAP 7.01 SP0 SAP NetWeaver AS ABAP 7.1 SP0 SAP NetWeaver AS ABAP 7.2 SP0 SAP NetWeaver AS ABAP 7.3 SP0 SAP NetWeaver AS ABAP 7.31 SP0 SAP NetWeaver AS ABAP 7.4 SP0

Web Service Run Time Basis requirement for Web Service Run Time to support message transfer. SAP NW V7.31 SPS07 is recommended. All Scope Items SAP Cloud for Travel and Expense

14011 Mandatory. All Scope

Items

SAP ERP HCM

SAP ERP ECC 601 SP 8 or higher

SAP ERP ECC 602 SP 5 or higher

SAP ERP ECC 603 SP 4 or higher

SAP ERP ECC 604 SP

SAP_APPL EA-HRGXX 600

. ET1,

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© SAP SE Public Page 7 of 13 2 or higher

SAP ERP ECC 605 SP 1 or higher

SAP ERP ECC 606 SP 1 or higher SAP_BASIS 700 SP18 or higher SAP_APPL 600 SP15 or higher HR Support Package SAP ERP FI

SAP ERP ECC 601 SP 8 or higher

SAP ERP ECC 602 SP 5 or higher

SAP ERP ECC 603 SP 4 or higher

SAP ERP ECC 604 SP 2 or higher

SAP ERP ECC 605 SP 1 or higher

SAP ERP ECC 606 SP 1 or higher SAP_BASIS 700 SP18 or higher SAP_APPL 600 SP15 or higher ESA ECC-SE 602 or higher preferred version is ESA ECCSE 604 or higher SAP_APPL ECC-SE

Mandatory. All Scope Items SAP TRAVEL OD INTEGRAT ION 4.0 (for ERP HCM) ODTGEN 600 SP01 NWSEXTFW 600 SP11 TEMEXHCM 600 SP05 or higher OTM_EXTR 100 SP06 or higher ODTHCMER 600 or higher ODTGEN 600 NWS_EXT_FW 6.00 TEM_HCM_EXT_CN T 6.00 OTM_EXTR 100 ODTHCMER 600 Mandatory. ET1, ET4,ET5 SAP TRAVEL OD INTEGRAT ION 4.0 (for ERP FI) ODTGEN 600 SP01 NWSEXTFW 600 SP11 TEMEXFIN 600 SP05 or higher ODTFINCO 600 SP06 or higher ODTFINCC 600 SP06 or higher DCFLPROC 600 SP01 or higher TEMODFI 600 SP10 or higher ODTGEN 600 NWS_EXT_FW 6.00 TEM_FIN_EXT_CNT ODTFINCC 600 ODTFINCO 600 DCFLPROC 600 TEMODFI 600

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© SAP SE Public Page 8 of 13 SAP NetWeaver Process Integration SAP NetWeaver

Process Integration 7.4 All Scope Items

3.1.1

SAP Cloud System

Product Product Version Components as

tested Comments Relevance SAP Cloud for Travel and Expense

14011 Mandatory. All Scope

Items

3.1.2

Front-End Components

Component Required Version

Browsers  Windows 8, Windows Vista (32bit), Windows 7 (32/64bit):

o Internet Explorer 9.0 and higher o Firefox:

 Extended Support Release Cycle (recommended), minimum version 24.0

 Rapid Release Cycle: Latest available version

For more information, see SAP Note 990034 Firefox browsers for end users and administrators.

o Chrome 30.0 and higher

 MAC OS X (10.6 and higher): o Safari 6.1 and higher

Microsoft® Silverlight™ 5 In general, we recommend for all users to use the HMTL5 client.

The following users need Microsoft Silverlight:

 The initial user

 Travel administrator

 System administrator

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© SAP SE Public Page 9 of 13 We strongly recommend that you always use the latest available versions, support packages, and patches of operating systems and browsers. Additionally, do not use a screen resolution of less than 1280.

For a detailed overview of all supported operating systems, browsers, and office suites, have a look at the SAP ByDesign Business Center for cloud solutions from SAP at

https://wiki.sme.sap.com/wiki/pages/viewpage.action?pageId=132353015

If you experience problems using Microsoft Silverlight 5 with Firefox, adjust your Firefox proxy settings.

Use the same settings as for Microsoft Internet Explorer.

3.2 SAP Notes

If issues become apparent after the shipment of this package (and hence of this document), the SAP Note 2026656 SAP Best Practices for SAP Cloud for Travel and Expense V1.607

documents how to solve the issues.

The following SAP Notes need to be considered:

SAP Note No

Content Comments Relevanc

e

1248905 SP Equivalence for

update/upgrade to EHP 1 for SAP NW 7.0

SAP_BASIS 701 requires SP 3 All Scope Items

1440337 SP Equivalence for

update/upgrade to EHP 2 for SAP NW 7.0

SAP_BASIS 702 requires SP 3 All Scope Items

1653344 SP Equivalence for

update/upgrade to SAP EHP 3 for NW 7.0

SAP_BASIS 703 requires SP 1 All Scope Items

1528990 SP Equivalence for

update/upgrade to SAP NW 7.30

SAP_BASIS 730 requires SP 1 All Scope Items 1653343 SP Equivalence for

update/upgrade to SAP EHP 1 for NW 7.30

SAP_BASIS 731 requires SP 1 All Scope Items

1850327 SP Equivalence for

update/upgrade to SAP NW 7.4

SAP_BASIS 740 requires SP 2 All Scope Items 2012921 Collective Note for the

Integration of SAP ERP with SAP Cloud for Travel and Expense

Make sure that you regularly check this SAP Note. It contains the required SAP Notes per software component and is updated on regular basis.

All Scope Items

1631657 The enterprise service-oriented architecture (ESOA) service ExchangeRateByExchangeRate QueryResponse is unusable or returns unexpected results.

No matter which version of ESA ECC-SE is used, you must make sure to have

SAP Notes 1631657and installed in your SAP Business Suite System.

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© SAP SE Public Page 10 of 13 1825806 In your table for exchange rates

TCURR, you have maintained exchange rates for non-ISO currency codes such as "USDN" or "EUR3".

These are incorrectly treated as a separate currency and are included in the selection, but are then converted into the assigned ISO code (for example, "USDN" -> "USD") before the output. In this case, the system returns the exchange rate for "USD" twice.

The service callers may rely on the uniqueness of the currency.

No matter which version of ESA ECC-SE is used, you must make sure to have SAP Notes 1631657and installed in your SAP Business Suite System.

All Scope Items

1818658 Service

ExchangeRateByExchangeRate QueryResponse_In

When you call the service

"ExchangeRateByExchangeRateQuery Response_In", the following

communication error occurs:

CX_SOAP_CORE:CX_ST_GROUP_MI SSING_CASE:XSLT exception.Element 'ID'

All Scope Items

1162517 Overview: Notes on Add-On ECC-SE

This note provides an overview of all notes concerning the ECC-SE add-on (ESA FAST TRACK), which deal with the following subjects:

 New installations

 Delta upgrade (add-on upgrade)

 Switch upgrade

 Add-on Support Packages

All Scope Items

1064635 This SAP Note contains a list of all Release Information Notes for:

 SAP ERP Enhancement Package Releases

 SAP ERP Enhancement Package Support Package (SP) Stacks

 Corresponding or equivalent SAP ERP 6.0 Support Package Stacks

If you have installed an SAP ERP enhancement package the following equivalent Support Package (SP) levels are relevant for

you. You can find more details in SAP Note 1064635.

 SAP_APPL 607 requires SP 1 (also for SAP_APPL 607 on HANA)  SAP_APPL 606 requires SP 1  SAP_APPL 605 requires SP 1  SAP_APPL 604 requires SP 2  SAP_APPL 603 requires SP 4  SAP_APPL 602 requires SP 5  SAP_APPL 601 requires SP 8 1698035 New user exit in the functn

module

PAYROLLTRAVELEXPNSESP OST

If you want to send expense report or taxation data to your SAP

HCM system, you need to install the appropriate HR Support

Package as described in this SAP Note

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© SAP SE Public Page 11 of 13 1515223 SAP NetWeaver Process

Integration: Release Recommendation PI relevant 1567897 Error 'EA/728/SOAP_MSGID_PREFIX _INVALID' IDoc issue 1269130 IDoc XML-HTTP SOAP: Problem with SOAP class

IDoc issue 1510812 IDoc communication with SAP

Business ByDesign

IDoc issue

1452910 Idocs via SOAP are not started immediately

IDoc issue

1560878 White list for SOAP Processer & IDoc SOAP Application

IDoc issue

1621077 Web service security WSSProfile XML signature not applied

3.3 System Landscape

3.4 Authorizations

The following authorizations are required:

3.4.1

Authorizations for configuration guide

1. You need the authorization of System Administrator or SAP_ALL to run the ECC steps in configuration guide.

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© SAP SE Public Page 12 of 13 SAP_TEMOD_FIN_INTEGRATION Receiving Travel OnDemand Expense Reports in Central ERP Financials

SAP_TEMOD_FIN_INTEGRATION_2 Sending Status Notification from ERP Financials to Travel OnDemand

3. Completed all onboarding steps for SAP Cloud for Travel and Expense. You need the authorization of Business Role System Administrator to run CfTE finetuning steps in configuration guide.

3.4.2

Authorizations for Test Script

Please refer to each Test Script for authorizations.

3.5 Checklist

3.5.1

Security Requirement

For the infrastructure prerequisite for integration to ECC, the minimum security requirement is SSL between SAP Cloud for Travel and Expense and ECC systems. The landscape setup of this could be any way your ECC security rules have been established within your company. SAP recommends terminating SSL on a Web Dispatcher in the DMZ. You can use the Technical Connectivity Guide (can be downloaded from Service Marketplace. Please check the path in Appendix for SAP Cloud for Travel to help setup your landscape if using Web Dispatcher.

3.5.2

Certificate

For the infrastructure security prerequisite for integration to ECC, certificate(s) are required for authentication on the test/prod landscapes. The creation of an SSL Server PSE and the creation of a certificate request / import of a CA signed certificate response is the default procedure. You have three choices when you setup the recommended Web Dispatcher.

1) The server certificate used by the reverse proxy must be trusted by the SAP Cloud for Travel and Expense tenant. Therefore, it must be signed by one of the certification authorities listed in the Supported Certification Authorities chapter of the Technical Connectivity Guide for SAP Cloud for Travel.

2) You can use a self-signed certificate, which you would need to add it to the server PSE and the SAP Cloud for Travel and Expense tenant too (within Admin work center).

3) You can also generate a temporary server certificate for you test system, but this would only be valid for 8 weeks and this is not recommended.

For more information on security recommendations, review the Technical Connectivity Guide for SAP Cloud for Travel.

3.5.3

IP Range / Ports

You need to check with your cloud service team about the IP Range/Ports information.

3.5.4

Other Questions Need to be Checked

1. Do you have your own onsite SAP Basis administrator to help with SAP ERP back end configuration?

2. Do you have your own onsite SAP PI expert to help with SAP PI configuration?

3. Can you provide a high level schematic of the network landscape where your on premise systems are located?

4. Do you have your own onsite network expert to help with the Network Security Setting? 5. Do you have a publically accessible DNS?

6. Are all identified ports for internal / external communication unblocked and tested? 7. Are all identified ports for external communication unblocked and tested?

8. Do you install and enable the internet web service runtime for SAP NetWeaver Application Server?

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© SAP SE Public Page 13 of 13 10. Has SAP’s Cryptographic Library been imported from the SAP Service Marketplace into

your SAP ERP system?

11. Has your SAP ERP system connected to your PI system already?

12. Are all identified ports for external communication unblocked and tested for PI? 13. Did you already sign the necessary CAs for your SAP ERP system?

14. Did you import the necessary CAs, which has been added into SAP trust list already, into your SAP PI system?

15. Have the validity (dates) of CAs been checked?

16. Did you already exchange the necessary CAs between your SAP ERP system and PI system?

17. Did you already upgrade "SPAM" tool of your SAP ERP system into the latest one? Minimal level 45.

3.6 Appendix

You can select relevant version to get the Technical Connectivity Guide via Installation & Upgrade Guides on SAP Service Marketplace:

http://service.sap.com/instguides  Cloud Solution from SAP SAP Cloud for Travel and

Expense relevant version Technical Connectivity Guide

3.7 FAQ

Q: Can I automate the configuration? A: Manual configuration is utilized.

References

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