one
Training Courses
and Events
HELPING UK ORGANISATIONS
Ensure IT Compliance
one
Education, Training & Development
Many companies in the UK are finding that without accurate information regarding their software estate, they are incurring additional costs by paying for unnecessary licences, or are at risk of prosecution due to under licensing. At FAST Compliance, we believe that the foundation for an effective and compliant IT environment is to have an in-depth understanding of the issues, as well as having the practical knowledge to resolve them. FAST Compliance can offer your organisation access to a variety of CPD & IAITAM registered training courses, seminars and events. With tuition from experts in Software Asset Management and Software Licensing, our training courses provide vendor-independent information, insight, practical advice and real life examples. Our training courses will offer you the opportunity to network and share experiences with your peers, as well as providing a range of benefits such as specific skills and personal qualifications.
Training Courses & Seminars
• FAST Approved Software Manager’s Workshop
• FAST Approved Software Auditor’s Day
• International SAM Institute Training
• Software Asset Management
• FAST Compliance Manager
• Microsoft Licensing
• Virtualisation Software Licensing
CONTENTS
two
3-4. FAST Approved Software Manager’s Workshop
5-6. FAST Approved Software Auditor’s Day
7-8. The International SAM Institute
9. IAITAM Certified Software Asset Manager Training Course
10. FAST Compliance Manager Training Course
11. Microsoft Licensing Training Course
12. Virtualisation Software Licensing Training Course
13. Software Asset Management Training Course
14. Data Protection Act and the Impact on IT Webinar
15. Policies and Procedures Webinar
FAST APPROVED
Software Manager’s Workshop
three
Software Manager
The one day FAST Approved Software Manager’s Workshop is the first step on the FAST Compliance Programme, providing you with a comprehensive view of the processes involved in obtaining the FAST
Standard for Software Compliance (FSSC-1).
You are provided with an information pack that will guide you through the FAST Compliance Programme.
You will sit an end-of-day exam and, if successful, obtain the ‘FAST Approved Software Manager’ qualification.
This training course has been certified by the
Continuing Professional Development Service and can count towards an individual’s personal CPD
certification.
four
Legislation
There are more than 22 pieces of legislation that impact on IT usage in the business environment. Organisations that do not abide by the law risk corporate and financial penalties and possible criminal charges.
• Areas of Concern
• Liabilities
• Copyright and Trademarks
• Other legislation
Software Licensing
All commercially produced software is sold or distributed with a legally binding agreement between the software publisher/manufacturer and the user. These use rights provide the framework within which the software may be used.
• What are licences?
• Key terminology
• Licence types
Gap Analysis
The FAST Compliance tool for measuring an organisation’s current software compliance status against the FAST Standard for Software Compliance FSSC-1.
•Why conduct a Gap Analysis?
• Benefits of the Gap Analysis
• Online Self-Assessment Gap Analysis
•Account Manager conducted Gap Analysis
Policies and Procedures
An organisation’s software management policies should state the commitment to software
management principles and set out its approach to managing software.
• Why have policies?
• Formulating policies
• What should they cover?
• Other areas of risk
• Disciplinary for breach
FAST APPROVED
Software Auditor’s Day
five
“Great day at the course, thoroughly enjoyed it”
Software Auditor
The one day FAST Approved Software Auditor’s Day is the second training course for organisations working through the FAST Compliance Programme. With a focus on software auditing and reconciliation this training course will provide you with a comprehensive view of the processes involved in obtaining the FAST Standard for Software Compliance (FSSC-1).
On this course, you are provided with an information pack to help you through the FAST Compliance Programme. You will sit an end-of-day exam and, if successful, obtain the ‘FAST Approved Software Auditor’ qualification.
This training course has been certified by the Continuing Professional Development Service can count towards an individual’s personal CPD certification.
Why Audit?
One of the key aspects of managing software is to be aware at all times of what software is installed within the organisation.
•The need to audit
•The purpose of auditing
six
FAST Compliance Manager
An overview of the FAST licence management tool that enables organisations to centralise all licence entitlement records and proof of ownership.
• Functionality
• Reporting
Planning
As with any project, adequate planning is essential to ensure objectives are achieved.
• Determining your current position
• Planning the project
• Resources
• Financial commitment
Audit Tool Methodology &
Selection
A software auditing tool will assist with the software audit process.
• Audit tool methodology
• Selection of audit tools
• Audit tool capabilities
• Data management
Reconciliation
Reconciliation ensures that licensing limits are not exceeded. The reconciliation process involves cross checking software purchases (shown by entitlement and use rights) against software inventory and usage (the results of the software audit).
•Readiness statements
• Licence reconciliation
• Software Logistics
Ongoing management
Organisations need to maintain their Software Management processes. Once the project is complete and the organisation has achieved registration to the FAST Standard, the IT policies & procedures and the FAST
Compliance Programme need to be incorporated into everyday business practice.
INTERNATIONAL
SAM Institute
seven
The International SAM Institute
With five key modules to choose from, all of the carefully developed International SAM Institute training courses held at our central facility in Amsterdam, Netherlands, will provide you with an official IAITAM accreditation. Achieving IAITAM certifications will allow you to develop your core competancies in Information Technology Asset
Management (ITAM), crucial for maximising the return on investment (ROI) from investments into your infrastructure.
Why certify?
• A globally recognised industry benchmark for excellence in IT Asset Management
• Qualifications with measurable ROI for participating organisations
• Meet financial, risk and efficiency based objectives
• Industry best practice and understanding avenues for savings, compliance, global governance and revenue generation within your business
• Increased potential earnings
eight
IAITAM Certified Software Asset Manager - 2 days
This interactive training course provides a foundation for managing software assets with a focus on the ever changing variables that occur within Software Asset Management (SAM). You will learn how SAM can play a strategic role in achieving the overall goals of your organisation, as well as the importance of SAM in today’s dynamic ‘access anywhere’ world.
Two day training courses at the International SAM Institute range from £1,250 per person, with the four day training courses from £2,400 per person.
IAITAM Certified Hardware Asset Management Professional - 2 days
Designed to address the various challenges facing IT professionals in managing hardware assets, this training course follows the lifecycle of IT hardware assets beyond the scope of cradle-to-grave and discusses the business practices that can be best used to manage those assets efficiently and cost-effectively.
IAITAM Certified Mobile Asset Manager - 2 days
This two day training course prepares the individual and their organisation for the management of mobile devices and uncovers a complexity to ITAM that has never been seen before in the IT environment. Designed to arm delegates with the knowledge they need to seamlessly manage personnel, policies and procedures, this course encompasses both organisational owned assets as well as BYOD (Bring Your Own Device), assets owned by employees.
IAITAM Certification in IT Asset Disposal - 2 days
Designed to prepare individuals to manage the IT asset disposal process within an organisation, this training course breaks down best practices within IT Asset Disposition (ITAD). Delegates whose job responsibilities include ITAD, will take away the knowledge of how to avoid risk of data loss and public exposure that surround a breakdown in ITAD process management.
IAITAM Certified IT Asset Manager - 4 days
IAITAM CERTIFIED
Software Asset Manager
nine
• Software Licence & Agreement Negotiations
• Current Legislation Affecting SAM
• Microsoft Licensing Models
• Microsoft Volume Licensing Agreements & Software Assurance fundamentals
• Setting & managing critical IT policies such as MDM/BYOD within a compliant licensing environment
Key agenda points
CSAM Training Course from £1250 per person. Contact us for terms and conditions or to find out more.
Applied Software Asset Management
The Certified Software Asset Manager (CSAM) training course forms part of the International SAM Institute and is run from our purpose built training facilities at the FAST Compliance Head Office in Maidenhead, Berkshire*. From software piracy and compliance issues, to legislative matters and organisational changes, it is essential to evaluate both the internal and external forces that could define how an organisation manages their IT assets. In this course, delegates will learn best practices in Software Asset Management which include important aspects of software management such as acquisitions, documentation, matters of compliance, how to clearly identify goals and how to quantify success.
The CSAM course, as with all of the International SAM Institute courses convey the same primary goal of
educating IT professionals in effective asset management, automation and centralisation. When all is combined, this understanding will equate to a higher return on investment (ROI), compliance risk mitigation and increased overall productivity.
TRAINING COURSE
FAST Compliance Manager
ten
What is FAST Compliance Manager?
FAST Compliance Manager (FCM) is a software licence management tool that will help you control your
organisation’s software assets more effectively. Available at a discounted rate for qualifying customers as part of the FAST Compliance Programme benefits or at an additional fee for non-programme customers, it provides a central repository for storing licence information and enables you to track the software you have installed against your organisation’s entitlement.
What the course offers
The course will assist you in assessing and managing your software compliance position on an ongoing basis. This one day training course will provide practical, hands-on advice about the product and how your
organisation can fully utilise the benefits that FAST Compliance Manager brings. It has been certified by the Continuing Professional Development Service and can count towards an individual’s personal CPD certification. By completing this course you will gain the personal achievement of becoming an accredited FCM User.
FAST Compliance Manager Training
Course from £269 per person. Contact
us for terms and conditions or to find
out more.
•Overview and administrator functionality
•Proof of entitlement
• Licence data entry and management
•Associated assets
•Licence transactions
• Licence import routines
•Software usage imports
•Software families
• Licence record matching and compliance
• Reporting
TRAINING COURSE
Microsoft Licensing
eleven
Microsoft Licensing
This one day Microsoft Licensing Training Course provides an in depth understanding of the complexities of Microsoft Licensing and is a must for all IT professionals tasked with optimising their licensing estate within an on premise, off premise or hybrid environment. The course explores the various Microsoft technology licensing options, their agreement types and associated benefits and how these can be applied to Microsoft products. The Microsoft Certified Technology Specialist will cover how the agreement types can be utilised to ensure your organisation remains compliant within a complex licensing environment and how you can optimise your licensing position, whilst managing critical IT procedures and policies such as MDM, BYOD permissions within mixed on premise, off premise and hybrid cloud environments.
The course will uncover the benefits of Software Assurance and how it can support the technology roadmap of your organisation whilst taking a closer look at the key technologies and forthcoming developments across the Microsoft stack. This course has been certified by the Continuing Professional Development Service and can count towards an individual’s personal CPD certification.
“A very good session.
Greatly exceeded
expectations for
usefulness & interest.”
•Licensing basics/channels
•Licensing terms and usage rights
•Microsoft Technology Review
•Microsoft Licensing Models
•Microsoft Volume Licensing Agreements & Software Assurance fundamentals
•Setting & managing critical IT policies such as MDM/BYOD within a compliant licensing environment
Key agenda points
TRAINING COURSE
Virtualisation
twelve
Virtualisation Software Licensing Training Course from £269 per person. Contact us for terms
and conditions or to find out more.
Key agenda points
• Introduction to Virtualisation
•Overview of Virtualisation technologies
•Licensing Virtual scenarios
•Licensing in the Cloud/SAM considerations
• Planning for change
“A good overview of
the topic, which has
definitely improved
my understanding.”
Virtualisation Software Licensing
This highly popular course focuses on the latest virtualisation technologies available for both desktop and server environments and how they can provide the flexibility to streamline your organisation’s IT provision.
Virtualisation provides many significant and
important benefits such as reducing hardware costs, improving flexibility and speed of provision and optimising energy utilisation. However, licensing your technology and providing appropriate user access and usage rights within a virtualised environment can be a minefield.
This course will deep dive into how to unravel the
mysteries around licensing all your core business applications and software with virtualisation
technologies to ensure that your organisation is not just optimised, but also compliant within what can be a complex IT architecture landscape.
TRAINING COURSE
Software Asset Management
thirteen
•Introduction to SAM
•Why your organisation needs SAM
• The business case for SAM
•SAM roles and processes
•How to implement SAM
•Embedding SAM for the future
About this training course
This full day course provides an introduction to Software Asset Management (SAM) and is aimed at anyone who is new to SAM or embarking on a SAM project within their organisation.
Topics include an introduction to SAM, the benefits of full life-cycle asset management, producing a business case for SAM within your organisation, the roles within the SAM process, guidance on embedding SAM
effectively into your organisation and the toolsets and procedures required to sustain it. This interactive course includes activities around SAM and you will sit an exam at the end of the day. You will also receive a certificate upon completion of the course.
This training course has been certified by the Continuing Professional Development Service and can count towards an individual’s personal CPD certification.
Key agenda points
Software Asset Management Training Course
from £269 per person. Free for FAST
ONLINE TRAINING
Data Protection Act
fourteen
•Origins and coverage of the DPA
• Definitions within the DPA
•Notification requirements
•Main principle of the DPA
• Roles & responsibilities for compliance
• Policies required by the DPA and the impact on IT processes
Key agenda points
Data Protection Act Webinar from £99 per
person. Contact us for terms and
conditions or to find out more.
Data Protection Act & the Impact on IT
Attend this webinar for a great introduction to the
elements of the Data Protection Act 1998, responsible for governing the processing of personal data and sensitive personal data within any organisation.
The trainer will discuss the Data Protection Act (DPA) including its origins and coverage. The Eight Principles will be explained alongside definitions within the Act and those that it is relevant to. All organisations have the responsibility to ensure that the Data Controller is working in accordance with the Data Protection Act.
Learn how this impacts on an IT department specifically and the policies and procedures that are required as a result. This webinar has been certified by the Continuing Professional Development Service and can count towards an individual’s personal CPD certification.
“The best webinar that I have
ever been on and could
ONLINE TRAINING
Policies and Procedures
fifteen
“The best webinar that I have
ever been on and could
easily have gone on for
a few more hours.”
•What are policies and procedures?
•Why should my organisation have them?
•Formulating policies
•What should they cover?
• Common mistakes
• Other areas of risk and tips on reducing your risk
• Disciplinary for breach of policy
Policies and Procedures
Policies and Procedures are vitally important within any company. The tricky part is how to know what makes a good policy and procedure, why end users need them and why they must adhere to them.
Writing a good policy or knowing how to enforce one is a stumbling block for many organisations. It is easy to feel unsure about them and it can be difficult to know what you can and cannot enforce as well as wording them in a clear and concise manner. Using our knowledge and experience of implementing policies and procedures for many organisations, we have created a webinar to help you define yours. This webinar has been certified by the Continuing Professional Development Service and can count towards an individual’s personal CPD certification.
Policies and Procedures Webinar from
£99 per person. Contact us for terms and
ONLINE TRAINING
Account Manager Surgeries
sixteen
•Common pitfalls in licensing
•Time and resource issues
•FAST Tools and Professional Services
•Licence management tool benefits
• Risk assessment of unidentified files
Popular discussion topics
Account Manager Surgeries are free for all FAST Compliance Programme customers.
•Success stories of the FAST Compliance Programme
•GAP and LER
•Oracle and ITIL
• Green and Efficient IT
• Crossover with Other Standards
Account Manager Surgeries
These surgeries are a great benefit to customers working on the FAST Compliance Programme. Offering the opportunity to network with peers in the industry who face the same issues and challenges, you will receive guidance from the FAST Account Management team on how to overcome these obstacles.
REGIONAL
Discussion Forums
seventeen
Regional Discussion Forums
The Regional Discussion Forums are free for customers to attend and are included as part of the FAST Compliance Programme benefits. The Forums bring together different businesses and industries to discuss issues surrounding IT Compliance and Software Asset Management, as well as top tips on how to achieve the FAST Standard for Software Compliance (FSSC-1). These Forums have been certified by the Continuing
Professional Development Service and can count towards an individual’s personal CPD certification.
The Regional Discussion Forums will cover many other issues FAST customers may have been faced with or will be faced with in the future and are held across the UK in various locations.
•Bring Your Own Device (BYOD)
•Policies and procedures
• Discovery tool selection and capabilities
•Entitlement collection and cataloguing
•Data analysis
• Data management
•Green and efficient IT
•Software/hardware asset management
•ISO standards
•ITIL best practices
•Social media
• Legislation surrounding email & internet use
Popular discussion topics
eighteen
On-Site Training Courses and Bespoke Packages available. Please contact us to discuss your
requirements or for a quote.
• No travel or accommodation expenses
•We will book a time and date for your convenience
•The whole team can be involved at no extra cost
• There is an opportunity for Directors to participate
•You will have a dedicated trainer to focus on your key areas of interest and to answer your questions FAST Compliance are able to offer all of our training courses on-site.
• Do you struggle to find time for off-site training?
•Do you need compliance skills within your organisation?
•Has your training budget for travel and accommodation been reduced?
On-Site Training
Key On-Site benefits
TRAINING COURSE
On-Site Training
Visit www.fast-compliance.co.uk/events for more information on the upcoming courses, dates
and locations. To book your place contact our Events Team at: [email protected]
or call 01628 760354
Managed services
Software Asset Management
Training
Professional services
Programme
Policies
Scenario Analysis
Baseline
Enablement
Professional servicesBaseline
BaselineSoftware Asset Management
Pr
oc
edur
es
Programme
Software Asset Management
Mitigate risk
A
dvic
e
Licence advisory services
Baseline
Training