Accenture Development Partnerships Cloud Lessons Learned

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Agenda

• Introducing Accenture Development Partnerships

• Speaking The Same Language

• Best Practices For Cloud Projects

• Project Based Lessons Learned

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About Accenture Development Partnerships

Who are Accenture

Development

Partnerships?

A

non-profit group within Accenture

. We

were started in 2003 as an employee-driven

initiative.

What’s our goal?

We aim to

channel Accenture’s business

and technology skills

to organizations in

the international development sector.

How do we work?

We

staff small teams of Accenture

employees on projects

mostly in

developing countries with non-profit clients.

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“Cloud Computing allows companies to access

IT-based services via the internet. A cloud-IT-based model

provides rapid acquisition, low to no capital investment,

relatively low operating costs and variable pricing tied

directly to use..”

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Common Cloud Service and Deployment Models

Software as a Service

• Applications owned, managed and delivered remotely by one or more providers.

• Usually delivered to users across multiple organisations via a web browser instead of deployed and maintained on local servers.

Platform as a Service

• Application infrastructure services allowing an organisation to develop, deploy and run it’s own

applications on a Cloud providers infrastructure instead of building and configuring custom development and runtime environments.

Infrastructure as a Service

• Virtualized storage, server and database options that can be accessed on demand, providing instant scaling capacity instead of forecasting demand and purchasing / provisioning hardware to meet it.

SaaS

PaaS

IaaS

Public Cloud

• Computing technologies delivered to the organization as services by external providers.

Private (Internal) Cloud

• Technologies function as a ‘service’ to end users but managed and provisioned internally within an

organization.

Hybrid Cloud

• Computing activities and tasks are allocated to internal or external clouds as required.

Public

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The Cloud Project Lifecycle

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Strategy

Develop a strategy and roadmap for integrating Cloud technologies into your IT and business environment, assessing both benefits, risks and organizational impacts.

Development

Design, plan and manage development of

applications

or infrastructure in the Cloud to reduce your total cost of ownership or provide additional services and extend the reach of existing apps.

Delivery

Plan, implement and support the integration of third-party SaaS, PaaS and IaaS Cloud solutions to maximize speed to value and business functionality.

Support

Establish the blueprint for how your Cloud enabled IT organisation operates and how IT services are provided; including processes, governance, roles and organizational models.

Assessment

Assess your organizations applications,

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• Clearly communicate SaaS

customization

limits

.

• Agree up front on the level of business

need for

future feature enhancement

.

• Identify areas of

offline

capability

.

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• Understand which

data types

are

candidates for Cloud migration.

• Complete

data cleansing

before project

start.

• Understand

implementation

approaches

and roadmaps

of shortlisted vendors.

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• Don’t short change

design activities

.

• Plan time for iterative solution

demo

sessions

with stakeholders.

• Establish

business ownership

in some areas of solution

configuration.

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• The importance of ‘

Business Readiness

’ is

multiplied.

• Start

change initiatives early

; ideally whilst

defining project roadmap.

• Agree cross organisation

requirement

cost / benefit

analysis model

.

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• Prepare for

on-going solution changes

and

feature enhancements.

• Assess the

skill set changes

required by

your internal support team.

• Plan for Cloud

service

outages

.

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Our Experience

• Completed more than 500 non profit

sector projects in 70+ developing

countries.

• Supported 25-30 Cloud projects in the

past two years.

• Delivered Cloud projects across HQ

and Field Office locations in multiple

geographies.

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SaaS applications often

charge separately for

‘File’ and ‘Data’ storage.

Vendors often assume

minimum record sizes –

going over quota can be

expensive.

• A wide range of system activities count towards data storage quotas.

• Archiving approaches agreed early with Business. Agreement that it

wasn’t necessary to store all data in the Cloud.

• Third party storage service options were varied (Cloud and non

Cloud). Some services offer good functional integration with SaaS

products.

• Data Cleansing planned and executed prior to start of the project;

could have further reduced data storage need.

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Migration of existing

system data is one of the

most challenging Cloud

adoption activities. Data

owners need to be

engaged and supported

early in the process.

• Business engagement on the project ‘Data Dictionary’ is

vital but often problematic. Migration and Data Validation

activities are dependent on this deliverable.

• Bridging the knowledge gap between ‘business data’ use

and the database schema was a major project challenge.

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Cloud service outages

and data loss does

occasionally occur.

Minimise impact by

forward planning and

taking advantage of

distributed architectures.

• Cloud outages do happen. Business critical services still

need a Failover plan. Plan for resilience!

• By taking advantage of Cloud load balancing services,

applications can be distributed across data centers and

geographies.

• For SaaS office suites (email, calendaring) enable offline

options and mobile solutions to ensure service access.

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To Summarise…

1. ‘The Cloud’ is a new technology… but a lot of the

‘old rules’ still apply.

2. Expect greater business ownership than ever

before.

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Cloud Development,

Delivery and Support

Further Information On Our Cloud Services

Cloud Assessment

and Strategy

• Assess the right Cloud Strategy for

your organization.

• Define the Business Case and an

actionable roadmap to the Cloud.

• Design, plan and manage Cloud

infrastructure and application delivery

projects.

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Further Information

Roman Lerman

Global Technology Lead

Accenture Development Partnerships

Email:

[email protected]

Phone:+1 703 421-7669

Jon Mulholland

Cloud Computing Lead

Accenture Development Partnerships

Email:

[email protected]

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