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(1)

Technical

Guide

(2)

Technical

Guide

Technical

Requirements

Applications

PC and MAC Flash Player 10.1 or higher

PC DirectX 9 or higher

Operating Systems

Windows XP SP2 Yes

Windows Vista Yes

Windows 7 – 32bit Yes

Windows 7 – 64bit Yes

Windows 8 Yes

Mac OS X 10.5 and above Yes

Linux Ubuntu1 – 32bit Yes

Linux Ubuntu1 – 64bit Yes

Linux Debian2 Yes

Linux Fedora Core3 Yes

Linux SLC4 Yes

iOS Yes

Android Yes

1 Ubuntu 10.04, 10.10, 11.04, 11.10 running GNOME 2 2 Debian 5.0 and 6.0.3

3 Fedora Core 14, 15, and 16 4 SLC 5 and 5.7

Browsers Windows Macintosh Linux

Internet Explorer Yes - -

Firefox Yes Yes Yes

Chrome Yes Yes Yes

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Technical

Guide

Minimum PC Configuration Encodes CIF and Decodes up to SD

OS Windows XP SP2

CPU Pentium 4

RAM 1 GB RAM

Video RAM 128 MB

Hard Disk Space 40 MB

Recommended PC Configuration

Encodes SD

and Decodes up to HD

Encodes HD and Decodes up to HD OS Windows XP SP2 Windows 7 CPU Code 2 Duo 2 GHz Hyper-Threading Technology

i7 based system Core 2 Quad with DDR2 or DDR3 memory Hyper-Threading Technology

RAM 2 GB RAM 2 GB RAM

Video RAM 128 MB 256 MB

Hard Disk Space 40 MB 40 MB

Recommended

Webcam Manufacturer Model Quality

PC / MAC Logitech HD Pro Webcam C920 ***

PC Logitech HD Pro Webcam B910 ***

PC Logitech Pro Webcam 9000 ***

PC Logitech HD Pro Webcam C905 ***

PC HP Elite *

PC Microsoft MS Lifecam NX-6000 *

Recommended

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Technical

Guide

Wired Headset Jabra GN2000 ***

Wired Headset Jabra GN9125 ***

Wired Headset Microsoft Lifechat LX-3000 **

Wired Headset Plantronics DSP-626 **

Wired Headset CyberAcoustics AC-850 **

Wireless Headset Plantronics Voyager Pro UC v2

Bluetooth **

Recommended

Speakerphone Manufacturer Model Quality

Plantronics MCD100 ***

ClearOne Chat 50 / Chat 150 ***

Jabra Speak 410 **

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Technical

Guide

Getting the

Best Experience

for end-users

The service is designed to cope with a variety of network and endpoint deficiencies and still deliver quality audio and video. However, we’ve discovered a few things you can do to help ensure you get the best possible experience. Here are some tips we think you’ll find helpful: Use a wired network connection when possible and disable wireless (Wi-Fi 802.11 b, g, n). Use recommended audio/video devices to prevent echo and other audio/video issues. Plug each device (camera, microphone, etc.) directly into one of your computer’s USB ports whenever possible rather than a USB hub (whether it’s one you added to your computer or it’s built into your flat panel monitor or your laptop’s docking station).

If you’re using a laptop, avoid running on battery—it reduces performance and video quality. If your computer has a Power Plan (all Windows and Mac laptops do), choose “High Performance.” Make sure you have the latest drivers (like the latest DirectX video driver, if you’re a

Windows user) for the devices you use during the videoconference, such as your camera, microphone etc.

Technologies

and Architecture

ArkadinVideo is based on Vidyo Technology. The infrastructure includes redundant

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Technical

Guide

Bandwidth

Requirements

The minimum requirement is 300 Kbps upload and download per end user.

Average figures in Kbit per second

Network Access

& Proxy

Specific firewall ports have to be opened for connecting to our Videoconference service. Please review the list of ports provided below. (NW: means that the entire network in the netmask must be opened).

1 Mandatory for VidyoRoom | Recommended for VidyoDesktop and VidyoMobile to get the best user experience

Video Resolution Recommended

Bandwidth Video Resolution

Recommended Bandwidth HD 1080p (1920 x 1080) ~ 2 Mbps HD 1080p (1920 x 1080) ~ 2 Mbps HD 720p (1280 x 720) ~ 1 Mbps HD 720p (1280 x 720) ~ 1 Mbps SD (640 x 360) ~ 600 Kbps SD (640 x 360) ~ 600 Kbps CIF (320 x 180) ~ 150 Kbps CIF (320 x 180) ~ 150 Kbps Audio ~ 70 Kbps Audio ~ 70 Kbps

VidyoDesktop | VidyoRoom | VidyoMobile

IP Source IP Destination Port Comment

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Technical

Guide

* Recommended Legacy System : Polycom, Tandberg, Lifesize, Sony, etc.

IP Source IP Destination Port Comment

Endpoint IP NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *

H323 / SIP SIGNALING & MEDIA

NW: 213.139.97.112/28 NW: 203.167.52.160/28 NW: 208.49.141.128/27 NW: 202.68.76.0/29 NW: 110.234.180.0/23 NW: 202.176.200.80/28 NW: 186.193.235.48/28 NW: 221.5.154.80/28 NW: 83.231.129.128/27 *

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Technical

Guide

TCP and

Port 443

If you can only use TCP for Internet connectivity or you do not want to open all the required UDP ports, you must use VidyoProxy:

Right click on the Vidyo icon in your windows toolbar and select configuration Select Network Tab

Select « Always use VidyoProxy » Save

Web-

Proxy

If all of your internet streams are going through a web-Proxy, this must be specified within VidyoDesktop: Right click on the Vidyo icon in your windows toolbar and select configuration

Select Network Tab

References

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