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1

Introduction

2

Choose a hosting package that suits your needs

3

HostBASIC

4

HostPRO

5

HostVPS

6

HostBESPOKE

7

Things you should consider…

8

Optional Services and Add-ons

9

Exchange Mailbox

10

HostGuard

11

StopTheHack

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This guide details the range of hosting and support services offered by Fever Marketing. It is designed to allow our customers to make informed decisions in regard to the hosting, support and management of their websites – whilst understanding the cost and implications of each option.

Our in-house team have been managing hosting solutions for over 15 years and have experience in almost all areas and technology's. We also have to hand a highly trained team who manage the infrastructure at our partner data centre.

Let us help you, our technicians are on hand to explain and talk you through the options in plain speaking English, should you prefer the human touch.

01206 364674

Alternatively you can email us on [email protected]

Introduction

Fever Marketing offers a range of solutions from the most

basic hosting requirement, to fully managed solutions,

for companies who rely on their website and electronic

communications and value human contact and personal

customer service.

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hostvPs

Multiple Website Hosting ✓ Multiple Database Hosting ✓ Domain and DNS Management ✓

Hack Guard ✓ Assisted Email Setup ✓ Dedicated VPS & IP Addresses ✓

Scalable Performance ✓ SLA & Out Of Hours Support ✓

hostbesPoKe

Multiple Website Hosting ✓ Multiple Database Hosting ✓ Domain and DNS Management ✓

Hack Guard ✓ Assisted Email Setup ✓ Dedicated VPS & IP Addresses ✓

Scalable Performance ✓ SLA & Out Of Hours Support ✓

Website Updates ✓ CMS Training and Support ✓

CMS Updates ✓

hostPro

Single Website Hosting ✓ Single Database Hosting ✓ Domain and DNS Management ✓

Hack Guard ✓ Assisted Email Setup ✓

hostbasic

Single Website Hosting ✓ Single Database Hosting ✓ Domain and DNS Management ✓

£65 per year

£150 per year

from

£32 per month

from

£110

per month

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Our HostBASIC package is designed for personal user and small business,

and is run from our shared platform. It is ideal for static websites,

or small CMS base websites that require limited support.

Unlimited webspace and bandwidth*

1 x MySQL Database

Windows or Linux available

10x 400mb POP/IMAP email accounts

Support limited to Hosting and Email issues only

£65.00

+ VAT per year

* Subject to fair usage policy

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Our PRO hosting package is designed for small to medium sized

business, and is run from our shared platform. Suitable for medium

sized websites with average traffic requirements, that require

that extra level of support and peace of mind.

Unlimited webspace and bandwidth *

10 x MySQL Database

Windows or Linux available

Unlimited 400mb POP/IMAP email accounts

Full support service

£150.00

+ VAT per year

* Subject to fair usage policy

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Our Managed VPS package are ideal for medium to large websites, and can also

accommodate ecommerce & intranet site. Our VPS solutions are scalable and can

accommodate nearly all requirements. They are also suitable for business who run multiple

website, or require dedicate IP addresses for security and separation from shared platforms.

Dedicated VPS solutions with integrate Control Panel

Dedicated IP address, with options for more if required

Windows or Linux available

Scalable Storage, RAM and CPU cores

Managed or Unmanaged services available

SLA and Out of Hours support

from

£32.00

+ VAT per month

* Subject to fair usage policy

CLICK HERE FOR A QUOTE

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Our HostBESPOKE packages are aimed at business who rely on there

website and require that all inclusive service. Not only does our

BESPOKE package include a VPS, it also includes direct access to our team

for support, updates and training. How much depends on your requirements.

Managed & Scalable VPS solution

Dedicated IP address, with options for more if required

Windows or Linux available

SLA and Out of Hours support

Website Updates and Support form our development team

Monthly CMS Updates and Patches

Training and Documentation Support

hostbesPoKe

from

£110.00

+ VAT per month

* Subject to fair usage policy

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It is important to keep website that uses a CMS (Content Management System) up to date with the latest

patches and plugins to prevent functionality issues and unauthorised access. This is included in our HostBESPOKE

package, but available to all customers as an add-on.

Website hosted on shared platforms can occasionally suffer poor performance and adverse effects. This is the nature of ‘low cost’ hosting. Our HostVPS and HostBESPOKE solutions isolate websites form the shared platform, and hence

ensure their uptime, speed and stability with a full SLA in place.

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Yes

Yes

Yes

Yes

no

no

no

no

What package suits you?

Our VPS and Bespoke packages provide a solid, stable and reliable platform for your website, or websites.

With security and availability a the top of our agenda, you will be able to rely and entrust us to manage and support your online presence with maximum ‘peace of mind’.

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VPS or Bespoke

Host BASIC

Host PRO

Do you use eCommerce?

Do you reply on your site for trade/business?

Do you have more then 2 websites? Are you a sole trader or individual? start

oUr most

PoPUlar

oPtion

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Optional services and add-ons

exchange mailbox

hostguard

stopThehack

(12)

Exchange mailbox

Increase your productivity and efficiency with feature-rich

business email powered by Microsoft Exchange server.

■ Access your business email anytime, anywhere ■ Complimentary Microsoft Outlook 2013

■ Enterprise Virus & SPAM protection ■ Mobile and Tablet ready

■ Full Data synchronisation including; emails, contacts, calendars, tasks and more ■ No setup or hardware costs

■ Secure, professionally managed and backed up ■ Import all your existing data

■ Full ‘Out Of Office’ functionality

■ Server side mail rules and automated tasks

(13)

HostGuard

HostGuard is an automated website protection solution to help

ensure your website is free from malicious or harmful code.

All files stored on your package are scanned for viruses and malware that could have been injected in to the website code. The scans are conducted daily and our engineers are notified of anything suspicious. Services include:

■ Continual monitoring of your site for blacklisting on Google, Yahoo or Bing ■ Daily scan for infection by known viruses

■ Daily scan for infection by known web malware

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Stop the hack

Building upon our HostGuard service, StopTheHack has

been specially designed by our hosting team to protect your

website and its visitors from hackers, malicious code attacks

and infections.

This is an essential service for any business who's website plays a critical rule in customer service, new business and commerce. Once a site has been hacked the clean-up operation can be a timely and costly task, and the fallout can often result in blacklisting and exclusion from search engines.

■ Continual monitoring of your site for blacklisting on Google, Yahoo or Bing ■ Daily scan for infection by known viruses

■ Daily scan for infection by known web malware

■ Daily check if site is present on spam, malware or DNS blacklists

■ Uses StopTheHack’s artificial intelligence engine to check if site is infected

by unknown web malware

■ Check of site's CSS, PDF and SWF advertisements for malware

(15)

Premium blacklist monitoring

Email and web reputation is becoming extremely important to any

business that values reliable and stable electronic communication.

Todays top SPAM filter solutions now check global blacklists, and in the corporate and public sector with increasing lower thresholds. As soon as your website add/or email server is listed you will likely experience issues with email delivery. Our blacklist monitoring service provides near instant alerts of any potential listing, and our technical team will be on hand to help deal with delisting before the issue escalates and costs your business dearly.

■ Active Monitoring of over 100 global blacklists ■ IP & Domain checks

■ Includes De-Listing Support

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Pitch Perfect marKeti ng

Let us help you

01206 364674

www.thisisfever.co.uk

[email protected]

12a Chapel Street North

Colchester

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