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Copyright © 1995-2007 Open Text Inc. All rights reserved.

Livelink ECM – eDOCS Suite Roadmap

Wednesday October 24th,2007

Larry Roy Director, Product Management eDOCS Suite

Open Text Corporation

John Lee Director, Product Management Legal Solutions Open Text Corporation

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Slide 3 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Agenda

ƒ

Year in Review

ƒ

What is DM X?

ƒ

Product Roadmap for Calendar 2007

ƒ

Product Roadmap for Calendar 2008

ƒ

Other Sessions of Interest

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Slide 4 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Year In Review

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Slide 5 Copyright ©1995-2007 Open Text Inc. All rights reserved.

The Last 11 Months

ƒ

Acquisition finalized October, 2006

ƒ

‘CEO HIT’ Team formed in January 2007

ƒ

DM X

Project

Outlined in February 2007

ƒ

Product Updates provided

- DM 5 and 6 - Collaboration - Enterprise Webtop - Enterprise Documents - Enterprise Workflow - SearchServer Slide 5

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Slide 6 Copyright ©1995-2007 Open Text Inc. All rights reserved.

The Last 11 Months

ƒ Open Text MidMarket LOB formed July, 2007 ƒ Focused on:

- Organizations under $1 billion in revenues

ALL PRODUCTS

- eDOCS existing customers

- eDOCS future customers

ƒ Livelink ECM – eDOCS RM 6, September, 2007

- Open Text Obtains U.S. Department of Defense (DoD) Certification

for eDOCS Records Management

- Certification Reaffirms Continued Commitment to eDOCS

Customers and Their Investments in Certified Records Management Capabilities

- http://www.opentext.com/news/pr.html?id=1925

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Slide 9 Copyright ©1995-2007 Open Text Inc. All rights reserved.

eDOCS DM 5.2

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Slide 10 Copyright ©1995-2007 Open Text Inc. All rights reserved.

What is eDOCS DM 5.2?

ƒ What is eDOCS DM 5.2?

- The eDOCS DM 5.1.0.5 Service Release 7 (SR7) has been

re-labelled to DM 5.2

ƒ Why is DM 5.1.0.5 SR7 now called DM 5.2?

- The tremendous feedback from Preview customers along with the

considerable enhancements and new functionality has warranted another step forward in the product’s roadmap

- We did not want customers to think it was a minor service release

- Proper planning and testing should be done as part of your

upgrade process

ƒ When will it be available?

- The DM 5.2 release is scheduled for November 16th, 2007

ƒ How do I get access to it?

- Similar to previous Service Releases, the DM 5.2 version will be

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Slide 11 Copyright ©1995-2007 Open Text Inc. All rights reserved.

What is eDOCS DM 5.2?

ƒ How do I install it?

- The setup program will perform the upgrade to your existing DM 5.1.0.5 installations

ƒ Is this still installable as a service release?

- Yes, DM 5.2 can be installed on DM 5105 SR1 or greater - The previous DM Server components will not need to be

uninstalled prior to installing DM 5.2.

- DM 5.2 extensions can be upgraded from a previous version or as a new installation on client workstations

ƒ What about features from a previous Service Release?

- New features and bug fixes from previous service releases in the DM 5.1.0.5 product line have been rolled up into 5.2

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Slide 12 Copyright ©1995-2007 Open Text Inc. All rights reserved.

What is eDOCS DM 5.2?

ƒ

Why should I upgrade to DM 5.2?

- This release provides the solid baseline for future integrations of Open Text Technologies

ƒ Enterprise Connect Integration

ƒ Enterprise Library Services as announced as part of the project codenamed DM X

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Slide 13 Copyright ©1995-2007 Open Text Inc. All rights reserved.

eDOCS DM 5.2 - Updated Platforms

ƒ New Integrated Applications - Microsoft Office 2007 - Adobe Acrobat 8 - AutoCAD 2006, 2007 - Corel Presentations 12.0 and X3

- Corel Quattro Pro 12.0 and X3 - Corel WordPerfect 12.0 and X3 - WorkShare Professional 4.x ƒ Email Applications - Novell GroupWise 7 - Lotus Notes Mail 7

- Microsoft Outlook 2007

ƒ Clients

- Microsoft Windows Vista

ƒ DM Indexer

- Indexer file format

updates to coincide with the updated office suite support

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Slide 14 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Office 2007 Integration

ƒ

Introducing the DM Ribbon

ƒ

Allows for quick interaction with DM from a

convenient tab

ƒ

It is available in Word, Excel and PowerPoint

ƒ

No MS Office 2007 ODMA integration

ƒ

New Document Information feature provides

profile details, where used, related, and

version information from within authoring

application

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Slide 15 Copyright ©1995-2007 Open Text Inc. All rights reserved.

DM Extension for Lotus Notes

ƒ DM Node in Lotus Notes

Tree View

ƒ Drag & Drop from Notes

E-mail folders to DM folders

ƒ Save Options

- Save message body - Save attachments - Save attachments

separately

ƒ Save attachments as

new version of existing document.

ƒ Duplicate email check

ƒ Support for Lotus Notes

6.5 and 7

ƒ E-mail is saved in Lotus

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Slide 16 Copyright ©1995-2007 Open Text Inc. All rights reserved.

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Slide 17 Copyright ©1995-2007 Open Text Inc. All rights reserved.

DM Dynamic Views

ƒ Support for Multiple Views per library

ƒ Server based configuration ƒ Delegated Subscription

model

- Users can subscribe to a

view

- Users can subscribe other

users

ƒ Drag and Drop to a Dynamic View node

- Metadata is inherited

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Slide 18 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 18Slide 18

DM X Project DM X Project

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Slide 19 Copyright ©1995-2007 Open Text Inc. All rights reserved.

What is DM X???

ƒ

DM X is a development project; it is

not

a

new version of the DM platform

ƒ

DM X is being delivered in multiple phases:

- Integration with Enterprise Connect (Formerly known as the Next Generation Desktop (NGD)

- Integration of eDOCS with Enterprise Library Services

ƒ

The DM X project will provide eDOCS

customers a modular approach to leveraging

additional Open Text technologies in their

DM environments

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Slide 20 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Enterprise Connect

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Slide 21 Copyright ©1995-2007 Open Text Inc. All rights reserved.

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Slide 22 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 22 Enterprise Connect

ƒ

What is Enterprise Connect?

Enterprise Connect Framework Enterprise Connect Plug-ins Software Development Kit

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Slide 23 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 23 Enterprise Connect Framework

ƒ A framework, which allows plugins to display content through the Microsoft user Environment. ƒ Operates in Windows XP/Vista ƒ Supports Office/Outlook versions 2003 and 2007 ƒ Installable as an MSI package for rapid

deployment using SMS, Active Directory or other system administration tools.

Enterprise Connect Framework

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Slide 24 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 24 Enterprise Connect Plugins

ƒ Plugins enable the

framework to display and manipulate content from any repository or

application.

ƒ Version 1 launch will include plugins for:

- eDOCS DM 5.2

- eDOCS DM 6.0.4

- Livelink 9.7.1

ƒ Plugins may be released on their own schedules, developed by partners or integrators or released as the market requires them.

Enterprise Connect Plug-ins

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Slide 25 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 25

Enterprise Connect Software Development Kit

ƒ SDK includes extensive documentation and API references.

ƒ Sample plugins and example code.

ƒ OMNI Plugin for rapid application development.

ƒ C++ Base Classes

ƒ .NET Base Classes

ƒ Customizable Solution Views

Software Development

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Slide 26 Copyright ©1995-2007 Open Text Inc. All rights reserved.

BPM - eDOCS DM Integration

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Slide 27 Copyright ©1995-2007 Open Text Inc. All rights reserved.

BPM Server

ƒ A set of services and tools that provide for explicit

process management …

ƒ Design / Definition

ƒ Execution

ƒ Monitoring and Administration

ƒ Process Analysis

… including support for human-and application-level interaction.

ƒ BPM manages the entire process and supports “closed loop process improvements”

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Slide 28 Copyright ©1995-2007 Open Text Inc. All rights reserved.

BPM/eDOCS Integration

ƒ Search/Add documents to a workflow

ƒ Supports existing DM profile forms for search or metadata display

ƒ Document functions available in workflow user interface

ƒ DM actions can initiate BPM processes based on metadata mappings to specific workflows

ƒ Easily create workflows by dragging and dropping eDOCS agents from within the Process Designer

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Slide 29 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Graphical Process Designer

ƒ Definition and configuration of the workflow ƒ Assigning performers ƒ Configuration of the business rules ƒ Definition of escalations ƒ Forms builder

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Slide 30 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Graphical Process Designer - Actions

ƒ Publish Document

ƒ Reset Publish

ƒ Lock Document

ƒ Unlock Document

ƒ Make Read Only

ƒ Remove Read Only

ƒ Copy Document to Folder

ƒ Remove Document from Folder

ƒ DM Audit Activity

ƒ Profile Search

ƒ Create Document from Local Attachment ƒ Delete Document ƒ RM –Make a Record ƒ RM – Close ƒ RM – Reopen ƒ RM – Request ƒ RM – Suspend ƒ RM - Release

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Slide 31 Copyright ©1995-2007 Open Text Inc. All rights reserved.

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Slide 32 Copyright ©1995-2007 Open Text Inc. All rights reserved.

BPM – eDOCS DM Integration

ƒ

Business Process Management with

integrations with eDOCS DM

ƒ

DM 6 Preview scheduled for October 2007

ƒ

Release DM 6.0.4 integration scheduled for

December 2007

ƒ

DM 5.2 integration scheduled for Q1

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Slide 33 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 33

eDOCS First Half 2008

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Slide 34 Copyright ©1995-2007 Open Text Inc. All rights reserved.

eDOCS DM 6.0.5

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Slide 35 Copyright ©1995-2007 Open Text Inc. All rights reserved.

General Features

ƒ

Scheduled Q1 Calendar 2008

ƒ

MS Office 2007

- (See new features from DM 5.2)

ƒ

Windows Vista

- (See new features from DM 5.2)

ƒ

Updated platform support for integrated

applications

ƒ

Content Drive update

- Based on NFS 13

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Slide 36 Copyright ©1995-2007 Open Text Inc. All rights reserved.

DM ADS Sync

ƒ

DM Active Directory Synchronization Service

- .NET service developed to synchronize ADS users and groups

- Manually Synchronize users or groups

- Automatically Synchronize users or groups at scheduled intervals

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Slide 38 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 38

eDOCS DM with Enterprise Library Archiving

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Slide 39 Copyright ©1995-2007 Open Text Inc. All rights reserved.

DM to Enterprise Archiving

ƒ DM Server integrated with the Enterprise Library Services to leverage the storage and archiving capabilities

ƒ Enterprise Library as a DM Document Server

- Based on a documents profile metadata the document can be automatically stored in the Enterprise Library

ƒ Enterprise Library as a Read-Only / Record Document Server

- When a document is made read-only or declared as a

record the electronic file is moved to the Enterprise Library

ƒ Storage Management Utility integration

- DM Administrator can archive and restore content to and from the Enterprise Library

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Slide 40 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Extended Storage Management for eDOCS DM 5 or DM 6 Libraries Enterprise Library Archiving

ENTERPRISE LIBRARY SERVICES

ENTERPRISE LIBRARY SERVICES

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Slide 41 Copyright ©1995-2007 Open Text Inc. All rights reserved.

eDOCS DM 5.2 – Email Archiving

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Slide 42 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 42 DM – Email Archiving

ƒ Leverage the Livelink ECM – Email Archiving for MS Exchange

ƒ Drag and Drop of Email stubs to DM

ƒ DM uses the Email Archive as a read-only document server

ƒ Will provide performance improvements when bulk profiling Emails to DM

- The end user will be prompted to fill out the initial profile form

- The Emails will then be processed in the background

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Slide 48 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 48

eDOCS Second Half 2008

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Slide 49 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 49

Livelink ECM – eDOCS DM with Enterprise Library RM Livelink ECM – eDOCS DM with Enterprise Library RM

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Slide 50 Copyright ©1995-2007 Open Text Inc. All rights reserved.

User Based Record Classification

ƒ Manually file (Classify) a record

ƒ When filing (Classifying) a record the user selects the record classification

ƒ Manually declare (Mark Official) a record

- An authorized user or records manager can mark a classified record as official

ƒ The document will then be moved, copied or linked to the Record Classification when marked official

ƒ The document is made read-only in DM

ƒ A visual indicator is displayed in DM to show the document is marked as an official record

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Slide 51 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Automated Classification

ƒ Capture electronic files as records without requiring manual actions by end-users

ƒ Ensure compliance via consistent application of business rules

ƒ Configure the Classification Rules within DM

- Map a DM Folder to an Enterprise Library Records Classification

- Rules based classifications allowing administrators to map specific profile form field values to trigger the automatic classification i.e: document type = emails and project = xyz

Æ classify to Enterprise Library RM classification - The Records Manager Workspace will be used for

assigning disposition schedules, applying holds, destroying records

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Slide 52 Copyright ©1995-2007 Open Text Inc. All rights reserved. Slide 52

Livelink ECM – eDOCS DM / RM 6.1 Livelink ECM – eDOCS DM / RM 6.1

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Slide 53 Copyright ©1995-2007 Open Text Inc. All rights reserved.

Topics being discussed

ƒ

DoD 5015.2 Version 3 Support

ƒ

Support for DM 5 extensions with 6.1 server

for phased upgrade

ƒ

New image release with Open Text Product

Re-branding for new and existing

installations

ƒ

MS SQL Server 2008 support

References

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