Outlook Search You can search a folder, subfolders, even other mailboxes.
Sort and group email items by clicking the
Arrange link above the Message List. Note: All related emails will be grouped by Conversation unless this feature is un-checked.
Content Tabs
Choose which Content Pane
you wish to view.
Netmail Search Tab Search your Mailbox for archived GroupWise mail, tasks, calendar items, etc.
Options
Click the Options link to manage and customize your mailbox.
Create New Message
Click the New mail link (Ctrl+N) to create a new message.
Reply from the reading pane Reply and Forward right from the reading pane. Write a reply in the reading pane, too.
Reading Pane Read emails and see attachments. Folders List
Lets you select and organize items in your mailbox.
Message List
Displays email messages, sender’s name, subject, date, size, and importance. Categorize, Flag, or Delete messages in the Message List.
Outlook Web App (OWA) | Getting Started
Accessing Outlook Web App
You can access your mailbox through any browser. To access your mailbox, enter
your “OWA” web address/url that was provided to you by your network specialist
or navigate to www.outlook.com (Outlook Live). On the “Sign In” page, enter your
Domain\user name and password.
Outlook Web App Home Page
The default view opens to the Mail Folder, Navigation Pane, Messaging Pane,
and the Reading Pane. The Home Page provides easy access to your messages and
collaboration activities.
Outlook Web App (OWA) | Composing and Sending Email
This section will show you how to open, compose and send an email message.
Create New Message Select New mail above the
Folders List. Using the keyboard (Ctrl+N).
A new message form opens in the reading pane.
Message Area: Type the content of your message here.
To:
Type the recipient’s email address. (If the recipient is in your Contacts List, the name and address will be
auto-completed. You can access the Contacts List by clicking the “To” button.)
Open in Separate Window: Click icon to pop-out in a new window.
Cc:
Send a Carbon Copy of this item to other users. To send a Blind carbon copy “Bcc” to other recipients, click the
Options icon at the top of the message window and select
Show Bcc. (Recipients cannot see the other Bcc recipients.) Subject:
Enter the email subject. Note:
OWA does not have a spell checker. It is recommended to use your Web Browser to proof
your messages. Composition Tool Bar:Set text size, styles, and color.
Message Toolbar
Use the Toolbar to send, discard
or insert anattachment to your message.
Toolbar Options Click the More icon to manage and customize your message.
Content Tabs
Choose the Mail Pane when you wish to compose a new message.
Outlook Web App (OWA) | Managing Email and Folders
Organize your email items with color-coded categories, set rules, and file the messages in specific Cabinet folders.
Search Mail and PeopleSearch folders by name, subject
or date.
Sort Email
Sort messages by date, from flagged, size, subject, type,
attachments, importance.
Message Toolbar Use the Toolbar to reply,
reply all, forward and more.
Note:
You can drag and drop items from the Message List to the folders in the Folders list. Manage Folders
Select a folder then right click to choose options
Create New Folder: Add a new folder to the Folder List.
Rename: Rename folders.
Delete: Delete folders and all email items.
Add to Favorites: Add or remove folders from favorites.
Move...: Moves an item to a chosen folder.
Mark all as Read: Marks all messages in a folder as read.
Permissions: Add permissions to shared folders.
Manage Messages
Select an email then right click to choose options
Delete: Delete the selected email message or messages.
Mark as Unread: Marks the message as Unread.
Flag: Flag an item as a reminder to follow up later.
Move...: Moves an item to a chosen folder.
Ignore: Deletes messages for the selected conversation from all folders.
Categorize: Color code email in specific categories.
Create Rule: Allows you to create specific management rules.
Mark as junk: Enables junk mail handling.
Outlook Web App (OWA) | Calendars
The Outlook Calendar lets you manage Appointments and Tasks. You can create multiple calendars and share calendars with others.
Calendar TabSelect the Calendar Tab to access your calendars.
Open New Event
Click the New event icon. Fill out the form and click save. Open New Event
Click the New event icon to schedule a new appointment or meeting.
Select Calendar
Select the calendar you wish to access. Right click the selected calendar to view options; Share calendar, Permissions
and color.
Action Items
Click on a date to add a note. Double click to add a new event. Right click an event to reply and manage the appointment.
Outlook Web App (OWA) | People (Contacts and Address books)
People is where your personal contacts are stored and where you can view any address books that have been set up for your organization.
New Contact or GroupClick New to add a contact or group. The new contact will be saved to the selected folder in the Contacts List.
Search People
Enter your contact’s name to search address books.
People Tab
Select the People Tab to access your contact folders.
Contacts List
Select a contacts folder to search installed address data base
Search Mail and People Search folders by name, subject
or date.
Action Buttons
Send email, schedule a meeting, or send an instant message.
Outlook Web App (OWA) | People (Create Contacts and Groups)
New Contact or Group
Click New to add a contact or group. The new contact will be saved to the selected folder in the Contacts List.
Create Contact
Input the new contact’s information and click Save.
Create Group
Type the name of the new group and select the contacts you want to add to the group. Click Save.
Action Menu
Choose the desired option in the pop-up window.
Click the icon to see options and additional text boxes.
Outlook Web App (OWA) | Tasks
Tasks let you track anything that you choose. For example, you can create a task to write a report, and then add a reminder, start date, due date, and notes to the task.
Tasks TabSelect the Tasks Tab to view and manage your assigned tasks.
Tasks Toolbar
Reply, Reply all and forward
Click the (more) icon to see management options.
Manage Your Tasks
Click the icons to delete,
mark as complete and flag the selected task.
Tasks List
Select the kind of task folder you wish to view. Right click the folder to rename or delete a task folder.
*Create New Task Click the New task icon to add a new task. Fill in the desired fields and click save. Note: In OWA, you require special administration permissions to assign and send tasks to other people. New Task
Click the New task icon to add a new task.*
Outlook Web App (OWA) | Keyboard Shortcuts
General keyboard shortcuts Keyboard shortcut Action
Ctrl+F6 Top-level navigation. Moves you from one region to another. When you reach the region you want, use the arrow keys to navigate to the item you want, and then press Enter to act on that item. In Mail, Ctrl+F6 cycles through the top bar, personal status, new items, folders, and reading pane.
Alt+Q Go to the search box.
Ctrl+N or N Creates a new item of the same type as the current folder.
Tab Moves to next area or item.
Shift+Tab Moves to previous area or item.
Up arrow Moves up in list, or scrolls up in window.
Down arrow Moves down in list, or scrolls down in window.
Esc Closes the item.
Enter Selects highlighted option. When a message, calendar item, contact, or task is selected, opens the selected item in a new window.
Keyboard shortcuts for the folder list Keyboard shortcut Action
Right arrow Expands the selected folder.
Left arrow Collapses the selected folder.
Up arrow Moves up in the folder list.
Down arrow Moves down in the folder list.
F2 Renames the selected folder.
Keyboard shortcuts for the message list Keyboard shortcut Action
Ctrl+Q or Q Marks the selected conversation or message as read.
Ctrl+U or U Marks the selected conversation or message as unread.
Insert Applies the default flag to the selected conversation or message without opening the flag menu. If the conversation or message is already flagged, Insert will mark the conversation or message as Complete. This also works when multiple conversations or messages are selected.
Delete or Ctrl+D Deletes the selected message.
Shift+Delete Permanently deletes the selected message.
Esc Cancels a search. If the context menu is open, Esc will close the context menu but not cancel the search.
Up arrow Selects the previous message in the list.
Down arrow Selects the next message in the list.
Shift+Up arrow Selects the current and previous messages in the list. Use to select multiple contiguous messages.
Shift+Down arrow Selects the current and next messages in the list. Use to select multiple contiguous messages.
Home or Ctrl+Home Selects the first message in the folder.
End or Ctrl+End Selects the last message in the folder.
Page up For message lists of two or more pages, selects the first message on the previous page.
Page down For message lists of two or more pages, selects the first message on the next page.
Outlook Web App (OWA) | Keyboard Shortcuts
Keyboard shortcuts for the reading pane Keyboard shortcut Action
Ctrl+N or N Creates a new message.
Ctrl+Q or Q Marks the selected conversation or message as read.
Ctrl+U or U Marks the selected conversation or message as unread.
Ctrl+R or R Replies to the selected message.
Ctrl+Shift+R Replies to the sender and all recipients of the selected message.
Ctrl+Shift+C Replies to the selected message by IM.
Ctrl+Shift+F Forwards the selected message.
Insert Applies the default flag to the selected conversation or message without opening the flag menu. If the conversation or message is already flagged, Insert will mark the conversation or message as Complete. This also works when multiple conversations or messages are selected.
Delete or Ctrl+D Deletes the selected message.
Shift+Delete Permanently deletes the selected message.
Home or Ctrl+Home Goes to the top of the conversation or message.
End or Ctrl+End Goes to the bottom of the conversation or message.
Page up For conversations or messages of two or more pages, moves up one page.
Page down For conversations or messages of two or more pages, moves down one page.
Up arrow Scrolls up.
Down arrow Scrolls down.
Esc Closes the new message.
ALT+S Sends the message.
Calendar
Keyboard shortcut Action
Ctrl+N Creates a new calendar item.
Delete Deletes the selected item.
Enter Opens the selected item.
Ctrl+F6 Moves to a different region in the calendar.
Shift+Alt+1 Switches to day view.
Shift+Alt+2 Switches to work week view.
Shift+Alt+3 Switches to full week view.
Shift+Alt+4 Switches to month view.
Shift+Alt+Y Goes to today.
Shift+Right arrow Goes to the next time period. For example, if you’re in month view, Ctrl+Right arrow will take you to the next month.
Shift+Left arrow Goes to the previous time period. For example, if you’re in month view, Ctrl+Left arrow will take you to the previous month.
Tab Moves to the next event or area in the current view.
Shift+Tab Moves to the previous event or area in the current view.
Ctrl+P Prints the current view of the calendar.
Keyboard shortcuts for calendar forms Keyboard shortcut Action
Ctrl+Enter Sends a meeting.
Alt+S Sends a meeting.
