Procurement Department

Procurement Department

Date: December 30, 2013

REQUEST FOR PROPOSAL (RFP)

SGC-0015-14TB

BID DESCRIPTION:

High Speed Data and Voice Networks

BID DEADLINE:

Friday, January 31, 2014 5:00 pm EST

The Seneca Gaming Corporation Procurement Department is requesting bids for the above mentioned services. All communications regarding this bid should be addressed to:

Seneca Gaming Corporation - Procurement Department Attn: Tara Budd – Buyer

310 Fourth Street Niagara Falls, NY 14303

Telephone: (716) 501-2666 [email protected]

All questions should be submitted in writing and answers will be distributed to all bidders. Proposals must be received by the Procurement Department on or before the date stated above by 5:00 pm EST. Proposals received after the deadline will not be considered. SGC recognizes e-mail as a sealed response in relation to this RFP.

I.

Scope of Work:

As a rapidly growing multi-property corporation, Seneca Gaming Corporation (SGC) is seeking a three year proposal from qualified telecom and network vendors.

The awarded vendor(s) will provide SGC with voice and/or data service for a three (3) year term. The awarded vendor will provide SGC with data and telecommunication circuits listed in the attached network diagram.

• Vendor to provide Point to Point Connectivity for all SGC locations.

• Please completely fill out all billing sections on the attached cost spreadsheet (6 worksheets).

All costs need to be accounted for.

• Winning bidder must be able to provide one invoice with all sub accounts listed separately.

• Vendor to provide a sample invoice.

• Pricing will be based on a three year contract.

• Designs and improvements outside the current proposed solution can be discussed during individual conference calls.

SEE ATTACHMENTS:

a. SGC Network Diagram b. Cost Spreadsheet SCOPE QUESTIONS:

Please answer all questions below.

a. Provide a brief history of your firm including, but not limited to, experience with firms in the Gaming/Hospitality industry, experience with firms of similar size or larger, number of clients for whom you have provided the services requested.

b. Present biography(s) for lead advisor(s) and staff who would be working directly on the SGC account. Biographies shall include:

o Advisor/Staff member name o Position

o Length of time in position

o Length of time at company (if less than five years, provide prior experience

details)

o Proposed responsibilities for SGC account

c. Describe your company philosophy. What distinguishes your firm from your competitors?

d. What would you consider your firm’s area of expertise?

e. Discuss your transition strategy, including timeline, from contract award to project maintenance? How many transitions of this size have you completed? Please provide at least three challenges and how your firm successfully resolved them.

f. What criteria does your firm utilize for evaluating your ability to meet your client’s goals? Please discuss in depth and provide examples of the measurement tool utilized.

g. How does your firm rate in the area of compliance controls (rules/Regulations) as related to your line of business?

h. Provide three (3) references for clients of similar size

II.

Specifications

The enclosed details related to the services in this RFP are based upon the operating department’s requirements. All questions regarding this RFP should be submitted in writing to Tara Budd, Buyer [email protected]

III.

Schedule of Events:

• Request for proposal issued 12/30/13 • Deadline for submitting written

intent to bid 01/13/14 5:00 pm EST

• Individual conference calls will

be scheduled for week 01/13/14 - 01/17/14 • Deadline for submitting all

written questions 01/24/14 5:00 pm EST

•

IV.

Vendor Requirements:

• Performance: Bidders must have the necessary experience, knowledge, abilities, skills, and resources to satisfactorily perform the terms, conditions and requirements of the RFP. Subcontracting of services is not permitted without advance, express written consent. Goods/services must be provided by the entity submitting proposal. • Insurance: At all times, during the fulfillment of any resulting Purchase Order or

Contract, the Awarded Vendor(s) shall obtain and keep in force insurance coverage acceptable to SGC’s Risk Management Department. SGC’s insurance requirements for vendors vary according to the nature of the contract and degree of risk, but normally include general liability, automobile liability, and workers’ compensation coverage. In addition, in appropriate cases, SGC may require professional liability/errors & omissions coverage and/or network security/data privacy coverage. Proof of insurance coverage must be provided to SGC Risk Management department. For any questions regarding insurance, please contact the Risk Management Department at

[email protected] Please reference the Request For Proposal (RFP) number and Bid Description

•

Failure to maintain requisite insurance will entitle SGC to immediately rescind

and/or terminate any resultant business relationship and contract with Awarded

Vendor.

• Vendor Registration: Awarded Vendor(s) agrees to submit a completed Vendor Registration Form and designated fees as required by SGC’s regulator, the Seneca Gaming Authority (SGA). It is the Awarded Vendor(s) responsibility to fulfill the requirements, submit information and cooperate with any SGA investigation into its business functions, structures and principals when sales by said Awarded Vendor may reach or exceed Seventy Five Thousand Dollars ($75,000); and to maintain the

registration/license through the duration of any purchase order or contract resulting from this RFP. Failure to do so will entitle SGC to immediately rescind and/or terminate any resultant contract or business relationship and may result in the suspension of payments to the Awarded Vendor.

• The SGA may also, in an appropriate case, require the licensure of individual employees of the Awarded Vendor who perform certain services that are or may be closely

of determination on a case-by-case basis, SGC is unable at the RFP point in the bidding process to state definitively whether such licensure will be required in any particular case.

• Seneca Nation of Indians Business License: In addition to SGA licensure, Awarded Vendor(s) with a calendar year spend of over $10,000 are required to obtain a Seneca Nation of Indians (SNI) business license throughout the course of any contract or business dealings with SGC. It is the Awarded Vendor(s) sole responsibility to maintain and renew the SNI business license in accordance with the terms set forth in the “Seneca Nation of Indians Business Code”. The cost of the license is currently $150 per calendar year. The Awarded Vendor must submit the application, together with the requisite fee, within 30 days following award of contract, to the following address: Seneca Nation of Indians, Business Permit Office, 12837 Rte. 438, Irving, NY 14081. To obtain the application form, and for any questions, please contact the SNI Business Office at (716) 532-4900, ext. 5033 or visit the SGC website at

http://www.senecagamingcorporation.com/corp_standards.cfm. A copy of the Awarded Vendor’s application should contemporaneously be sent to Seneca Gaming Corporation - Procurement Department, 310 Fourth Street, Niagara Falls, NY 14303.

• Confidentiality: This document contains information (and Bidders may have access to) confidential information of the SGC and/or its affiliate. Bidders are authorized to use this information solely in connection with the preparation of a response to this RFP and fulfillment of any resulting purchase order or contract award. In submitting response(s) to this RFP, Bidder(s) agree and represent that the Bidder(s) will not directly or

indirectly use the Confidential Information beyond the scope of the authority granted by SGC or disseminate, disclose or in any way reveal the Confidential Information or any part thereof, except upon the express written approval of SGC. SGC will keep all

documents received from Bidders on a confidential basis, save to the extent disclosure is required to comply with requirements of SGC’s corporate Charter, as regards the

approval of SGC’s Audit Committee, Board of Directors and Council of the Seneca Nation of Indians, if applicable.

• Disclosure of Potential Conflicts of Interest: If Bidder, or any director, officer, employee or owner of Bidder has a business or personal relationship with a director, officer or employee of the Seneca Gaming Corporation (or its affiliates) that may create a conflict of interest, or appearance of impropriety, for or relating to such director, officer or employee in connection with the entry into, or ongoing performance of, the

transaction(s) or service(s) contemplated under this RFP, Bidder must disclose such conflict to the Corporation, in writing, to the extent Bidder has knowledge thereof. • Kickback Covenant: SGC will not tolerate Kickbacks in any form. A “Kickback” shall

be defined as any cash, fee, commission, credit, gift, gratuity, thing of value or

compensation of any kind in exchange for favorable treatment in obtaining or retaining any purchase order or contract servicing SGC. Bidder agrees that its officers or

employees have not and will not provide or attempt to provide, either directly or indirectly, any Kickback to any employees of SGC, the Seneca Nation of Indians (the “Nation”) or their respective officers, directors, employees or agents, nor to any citizens of the Nation.

• Conditions: Bidders shall question the conditions under which the goods and/or services will be used by SGC to guarantee the goods and/or services will be of sufficient quality and fit for the purposes of the bid specification. To proceed with the supply of goods and/or services shall mean acceptance of site conditions. Failure to comply with this clause shall in no way serve as the basis of any claims by the Bidder against SGC. No

allowances will be made for failure to make proper site investigations or to completely understand the full nature of the requirements involved.

• Monetary threshold: At no time will the Awarded Vendor’s aggregate fees, billings, requests for reimbursement and/or invoices (collectively, “Billings”) to SGC exceed two million nine hundred ninety-nine thousand nine hundred ninety-nine dollars

($2,999,999) (the “monetary threshold”) unless and until advance written authorization to exceed the monetary threshold is granted by the Council of the Seneca Nation of Indians. SGC will not be liable for Billings which exceed the monetary threshold unless the requisite approval of the Council of the Seneca Nation of Indians has been obtained, Awarded Vendor must notify SGC when aggregate Billings reach the level of two million five hundred thousand dollars ($2,500,000). For this purpose, the term “SGC” includes the Seneca Gaming Corporation and all subsidiaries.

• Intellectual Property Indemnification: Awarded Vendor, at its own expense, will defend, indemnify and hold SGC harmless in any third party action brought against SGC to the extent that it is based on a claim that all or part of the goods or services supplied by Awarded Vendor and used as directed infringe any third party trademarks, copyrights, patents, or other intellectual property rights.

• Standard Service Agreement: Awarded Vendor will be expected to sign SGC’s standard services agreement, subject to such changes as are necessary to reflect the terms of this RFP and Awarded Vendor’s bid or proposal, and such further changes as the parties, acting reasonably, may agree.

• Standard Consulting Agreement: Awarded Vendor will be expected to sign SGC’s standard consulting agreement, subject to such changes as are necessary to reflect the terms of this RFP and Awarded Vendor’s bid or proposal, and such further changes as the parties, acting reasonably, may agree.

• Standard Supply Agreement: Awarded Vendor will be expected to sign SGC’s standard supply agreement, subject to such changes as are necessary to reflect the terms of this RFP and Awarded Vendor’s bid or proposal, and such further changes as the parties, acting reasonably, may agree.

• Exclusivity: Awarded Vendor will be expected to agree not to consult or provide any services in any manner or capacity to a direct competitor of SGC during the term of its contract with SGC unless express written authorization to do so is given by SGC. A direct competitor of SGC is defined as any individual, partnership, corporation and/or other business entity that engages in the business of casino gaming (including racinos).

• Data Security: Awarded Vendor must use the highest applicable industry standards for sound data security and software development practices to resolve critical security issues as quickly as possible. The term “highest applicable industry standards” shall be defined as the degree of care, skill, efficiency, and diligence that a prudent person possessing technical expertise in the subject area and acting in like capacity would exercise in similar circumstances. Awarded Vendor shall be responsible for verifying that all members of its development team who perform any programming or software development for SGC have been successfully trained in secure programming techniques. Upon request, Awarded Vendor will supply a current SAS 70 compliance report issued by an independent auditor or “Statement on Standards for Attestation Engagements 16 [SSAE 16]”. Software supplied must not contain any code that weakens the security of SGC’s IT systems and applications, including computer viruses, worms, time bombs, back doors, Trojan horses, Easter eggs, and all other forms of malicious code. Awarded Vendor must share with SGC in writing all security-relevant information regarding the vulnerabilities, risks and threats to its software immediately upon identification. SGC

reserves the right at any time during the term of the contract, to conduct an audit of Awarded Vendor’s data security measures, either by means of its own personnel or through a service provider retained by SGC. Should the audit reveal that Awarded Vendor’s data security processes and procedures are inadequate or that Awarded Vendor is in breach of this provision, the cost of the audit shall be borne by Awarded Vendor, and SGC may, in its discretion, forthwith terminate the contract or any business relationship between SGC and Awarded Vendor.

V.

Bid Information:

• This RFP does not commit SGC to award a contract, to pay any costs incurred in the preparation of the RFP, nor to procure or contract for services or supplies.

• Alternate Proposals (if applicable) are accepted based on the following conditions: SGC will consider alternative proposals from Bidders provided they have submitted a response based on the original requirements. The alternative Proposal will be submitted separate and apart from the basic Proposal. It is assumed that the materials included in the alternate Proposal meet all of the qualifications of the original Proposal. Bidders must apply in writing for SGC permission to use substitute materials or methods. In such circumstances, the Bidder must state the return on investment/benefit(s) in increased efficiency, longevity and or monetary value to be derived through use of substitute materials or methods.

• Proposal- Awarded Vendors should expect that their response to the RFP and any accompanying supporting materials (collectively, the “Proposal”) will be incorporated into any contract signed with Seneca Gaming Corporation.

• Bidders are advised that the actual items and quantities which may be required are subject to change based on the needs of the SGC departments or business units for which the goods and/services are destined.

• Tax Exempt Status: Seneca Gaming Corporation is a governmental instrumentality of the Seneca Nation of Indians and will provide a New York State tax exemption certificate issued in the name of the Seneca Nation of Indians, as applicable.

• Minority Bidders: SGC encourages Bidders to solicit Native American, minority or women-owned businesses and small disadvantaged businesses as potential product suppliers. If your company falls into any of these categories, please note as such on your proposal.

• Payment Terms:

Please provide your most competitive pricing and any additional offers. SGC will compensate Awarded Vendors based on submitted invoices according to payment and cycle dates mutually agreed upon and stated in the contract. SGC standard payment terms are FOB destination, Net 45 days after delivery of goods and/or services and receipt of a correct invoice. Bidder is encouraged to indicate any additional early payment/ discount terms in its Proposal. It is the policy of SGC not to provide deposits unless significant discounts or special circumstances apply.

SGC believes that the American Express Buyer Initiated Payment (BIP) Solution is a cost-effective payment method for acquiring products and services and encourages our vendors to consider accepting the American Express BIP in payment for your products and services. If you would like to obtain information regarding the

American Express BIP payment process, please contact American Express at 1-800-825-3272

• SGC Standard Terms and Conditions: Any purchase order or contract flowing from this RFP is subject to the terms and conditions hereof as well as to SGC Terms and Conditions which are available on the following website:

http://www.senecagamingcorporation.com/corp_standards.cfm. Reference to, or inclusion of, the Bidder’s preprinted terms and conditions with Bidder’s Proposal will not be considered as exception to SGC Terms and Conditions.

• Audit/Performance Review: SGC must be permitted to conduct financial or inventory audit(s) with any or all of its Procurement, Financial and/or Internal Audit resources (or using a third party accounting/auditing firm )during or after the term of the contract with Awarded Vendor. Contract audits may also be performed periodically to evaluate performance against pre-determined metrics and focus on what can be improved.

• Business Continuity: For RFP’s involving strategic commodities/services, provide an overview of your disaster recovery/business continuity plan (the “Plan”). The Plan indicates how Bidder minimizes the risk of interruption to Bidder’s ability to provide the goods and/or services contemplated in this RFP in the event of specified occurrence ; Bidder’s critical supplier strategy to ensure continuity of suppliers in such event; and Bidders process or criteria for prioritizing customer demands during a crisis.

• It is the policy of SGC that all Proposals are to be held unopened and confidential until after the closing date and time. At the bid opening, Proposals will be opened by the RFP contact and are reviewed by a compliance representative.

• SGC reserves the right to assess damages for the non-delivery of goods/services.

• SGC reserves the right to terminate or rescind any agreement, contract or purchase order if, in its opinion, there is a failure by the Awarded Vendor (s), at any time, to

perform/supply adequately the stipulations of the Scope of Work, as stipulated in this RFP, the contract or purchase order, or if the goods or services supplied by the Awarded Vendor are, in the opinion of SGC of unacceptable quality.

• Bid Validity: Bidder’s bid submission shall remain valid a minimum of ninety (90) days from the bid closing date.

VI

. Proposal Evaluation/Vendor Selection:

• Proposals will be evaluated to determine their completeness and compliance with the mandatory requirements and qualifications specified throughout this document. Failure to comply with one of more of these requirements may result in the proposal being judged responsive. SGC reserves the right to waive deviations it deems non-material and/or to reject any and all Proposals in its sole discretion.

• It is SGC’s intent to identify those providers: deemed best qualified based on experience and capabilities; that have demonstrated the ability to conform to the requirements defined herein; that can assist SGC in reaching ultimate patron and team member satisfaction; and that have the best quality product/service for the most competitive pricing. When applicable, a weighted evaluation table with different percentages for each factor will be used. Proposals will be evaluated using a scorecard on the following factors

including, but not limited to: adherence to the scope of work, price, service, terms, quality, technology, incentives, history, completeness and overall responsiveness to this RFP.

• Those Bidders whose Proposals are judged most suitable will be considered high-ranking contenders for contract award and may be asked for additional information to verify financial stability, emergency response/business continuity plans, and other pertinent questions to validate the viability of the business relationship. Bidders at this point, may also be asked to interview with (or present to) the SGC commodity team or management dependent on goods/services.

• A final Bidder (occasionally Bidders) will be selected and will have the opportunity to discuss provisions of their Proposal with SGC. Should negotiations fail, SGC will return to the finalist list and initiate negotiations with one or more alternate Bidders.

VII.

Bid Submittal Checklist:

1. Email copy of proposal

2. Email Pricing.

Pricing for two and three year terms should be

quoted separately, if different. All pricing shall be fully disclosed

with all charges and potential charges clearly defined

3. Additional Offers/Bid Notes: Discounts, rebates, marketing funds, etc should be listed separately.

4. Evidence of current insurance is to be provided. If current levels do not meet the RFP requirements listed in Section IV, please list what the additional cost would be to meet them as a separate line item in bid.

5. Sign and date bid (section VIII Certifications and Representations). 6. Include three comparable references including contact information. 7. Where applicable, include the following documents: Standard contract or

agreement, Service Level agreement, Hosting agreement, Statement of Work Contract, Technical Services contract, Support Services Agreement, Master Service Agreement, Maintenance Agreement, Warranty information or any similar contract or agreement. SGC reserves the right to and generally utilizes its own standard forms of contract and agreements.

VIII.

Certifications and Representations- the Bidder certifies the

following:

• Bidder is a reputable company fully qualified and regularly engaged in providing products and/or services necessary to meet the terms, conditions and requirements of the RFP.

• Bidder is aware of, is fully informed about, and is in full compliance with all applicable federal, state and local laws, rules, regulations and ordinances.

• Bidder understands the requirements and specifications set forth in this RFP and affirms that no compensation has been received for participation in the preparation of the specifications for this RFP.

• Bidder represents and warrants that all articles and services quoted in response to this RFP will meet or exceed the safety standards established and promulgated under the Federal Occupational Safety and Health Law (Public Law 91-596) and its regulations in effect or proposed as of the date of this solicitation.

• All statements, information and representations prepared and submitted in response to this RFP are current, complete, true and accurate. Bidder acknowledges that SGC will rely on such statements, information and representations in selecting the Awarded Vendor. If selected by SGC as the Awarded Vendor, Bidder will notify SGC immediately of any material change in any matters with regard to which Bidder has made a statement or representation or provided information.

• I, the undersigned, hereby certify that I am authorized to sign as a representative for the Bidder listed below:

Legal Name of Bidder: _____________________________________ DBA (if applicable): _________________________________________ Address: __________________________________________________ Telephone: ___________________ Fax:_______________________ E-Mail: ______________________________________________ Website: _________________________________________ Representative’s Signature: _________________________________

Representative’s Printed Name: _____________________________ Representative’s Printed Title: ______________________________ Date: __________________ NAICS code # ___________________

• Seneca Allegany Casino & Hotel Salamanca, NY • Seneca Buffalo Creek Casino Buffalo, NY • Seneca Niagara Casino & Hotel Niagara Falls, NY • Seneca Hickory Stick Golf Course Lewiston, NY

•

Seneca Niagara Warehouse 6000 Packard Road, Suite 100

Niagara Falls, NY 14304 Seneca Niagara Casino and Hotel

(SNC) 310 4th_Street

Niagara Falls, NY 14303

Seneca Buffalo Creek Casino (SBC)

1 Fulton Street Buffalo, NY 14204

Seneca Allegany Casino and Hotel (SAC) 777 Seneca Allegany Blvd Salamanca, NY 14779 S IP P R I O u tbou nd PRI Inb o u nd/ Ou tbo und (2 ,020 DID ’s) P R I I nbo un d/O u tb ou nd (3,5 40 D ID ’s) P R I In bo un d/O u tb ou nd SI P O u tb ou nd ON LY – H o tel Channelized T1 (Pots) PRI – Voice T1 INET/MPLS Combo

LEGEND

Seneca Gaming Corporation – Current Network Diagram

200 meg (5 0 internet 150 MPLS) 1 0 0 m e g ( 5 0 I n te rn e t 5 0 M P L S ) 1.5 m eg (M PL S)

Hickory Stick Golf Course 4560 Creek Road Lewiston, NY 14092 1 .5 m e g ( M P L S ) 100 me g (50 int ernet 50 MPLS)

Seneca Office Building (SOB) 345 3rdStreet Niagara Falls, NY 14303 SIP Pri P R I O u tbou nd

PRI Inbound/Outbound (200 DID’s)

Channelized T1 (24 Numbers) C h an ne lized T1 (24 Nu mb ers ) C h an ne lized T1 (24 Nu mb ers ) C h an ne lized T1 (24 Nu mb ers ) Ch ann e liz ed T1 (24 Numbe rs) Cha nne lize d T1 (2 4 Numbers )

MPLS

Circuit (Monthly) Bandwidth Cost Managed Router Cost Router Lease Cost Taxes/Surcharges

T1 (1.5 meg) N/A (SGC Provided) N/A (SGC Provided)

Circuit (Monthly) Line Cost (5) Taxes/Surcharges

Copper Pots Lines

Circuit (Monthly)

Bandwidth Cost

Managed Router

Cost Router Lease Cost Taxes/Surcharges

Last Mile Diversity Cost** 200 meg MPLS

Circuit (Monthly)

Bandwidth

Cost DID Cost

Regional Long Distance (4000

Minutes)

Out of State Long Distance (1000 Minutes) In State Long Distance (1200 Minutes) Canadian Long Distance (350 Minutes)

PRI T1 Outbound Only

Circuit (Monthly) Bandwidth Cost Adtran Lease Cost 23 Business Line Cost Taxes/Surcharges Channelized T1 Circuit (Monthly) Bandwidth

Cost DID Cost (16)

Local Service Charges (500 Minutes) Regional Long Distance (390 Minutes)

Out of State Long Distance (312

Minutes)

In State Long Distance (192

Minutes) 2 Way Trunk (16 Lines)

Notes**

Monthly Last Mile Cost not using Verizon Niagara Falls (345 3rd Street)

Taxes/Surcharges

Canadian Long Distance (49

Circuit (Monthly) Bandwidth Cost (2) DID Cost (3540) 8xx DID Cost (33)

Local Service Charges (49000 Minutes) PRI (Trunk Group)

Circuit (Monthly) Bandwidth Cost (3) Adtran Lease Cost (3) 66 Business Line Cost Taxes/Surcharges

Channelized T1

Regional Long Distance (14000 Minutes)

Regional 8xx Charges (43000 Minutes)

Out of State Long Distance (8000 Minutes)

Out of State 8xx Charges (42000 Minutes)

In State Long Distance (2600 Minutes)

In State 8xx Charges (21000 Minutes)

Canadian 8xx Distance (44000 Minutes)

Canadian Long Distance

Salamanca (777 Allegany

Blvd.) Circuit

(Monthly) Bandwidth Cost _{Router Cost}Managed Router Lease Cost SIP PRI Outbound Only) Taxes/Surcharges

Last Mile Diversity Cost** 100 meg MPLS Circuit (Monthly) Bandwidth Cost DID Cost (2,020) Local Service Charges (15000 Minutes) Regional Long Distance (13000 Minutes) Out of State Long Distance (1000 Minutes) In State Long Distance (200 Minutes) Canadian Long Distance (100 Minutes) Taxes/Surcharges PRI T1 Circuit (Monthly) Bandwidth Cost Adtran Lease Cost 23 Business

Line Cost Taxes/Surcharges

Channelized T1 Notes**

Monthly Last Mile Cost not using Verizon

Circuit (Monthly) Bandwidth Cost Managed Router _Cost Router Lease _Cost Taxes/Sur_charges

Last Mile Diversity Cost** 100 meg MPLS

Circuit (Monthly) Bandwidth Cost DID Cost (200)

Local Service Charges (10000 Minutes) Regional Long Distance (1000 Minutes) Out of State Long Distance (200 Minutes) In State Long Distance (200 Minutes) Canadian Long Distance (100 Minutes) Taxes/Surcharges PRI T1

Circuit (Monthly) Bandwidth Cost Adtran Lease _Cost 23 Business _{Line Cost} Taxes/Sur_charges

Notes**

Monthly Last Mile Cost not using Verizon Buffalo (1 Fulton Street)

Circuit (Monthly) Bandwidth Cost Managed Router Cost Router Lease Cost Taxes/Surcharges

T1 (1.5 meg) N/A (SGC Provided) N/A (SGC Provided)

Circuit (Monthly) Line Cost (8) Called ID Charge (8 Lines) Taxes/Surcharges

Copper Pots Lines