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Overview

This is a 6-part webinar series developed for hospital and health system leaders. The series discusses areas for leaders to look at in 2021 as healthcare moves past the first year of COVID-19. Topics include telemedicine and hospital at home, diversity and inclusion, supply chain and materials management, leading from a distance, and working as teams and culture. The Oklahoma Hospital Association has collaborated with 23 other state hospital associations across the country to offer this exciting leadership engagement opportunity.

Target Audience

Senior leadership, clinical leadership, and health care leaders in OHA member hospitals and health systems. Times

All sessions are from 11:00 am - 12:00 pm Central Time.

Corporate Education Sponsors

Impact of COVID-19 on

Leadership

A Virtual Leadership Education Series

An OHA member exclusive series.

April 29 – Telemedicine Post COVID-19, Hospital at Home and Expansion of Technology

COVID-19 has served as a catalyst across health care innovation and delivery. The pandemic has accelerated the digitization and virtualization of health care from telemedicine to remote patient monitoring, with long term implications for more continuous, proactive, personalized, anytime, anywhere health and medicine, increasingly moving from the hospital to the home. In this session, participants explore what is emerging and coming next in prevention, diagnostics and therapy and its implications for hospital systems and providers.

Learning Objectives:

• Explain several of the major shifts that have been accelerated in the context of the pandemic and their implications for the future of health and medicine.

• Explore how the pandemic enabled new forms of diagnostics and therapy that will have an impact beyond infectious diseases.

• Examine how big data, AI and new forms of collaboration have accelerated our understanding of COVID-9 and our ability to respond to and prevent future pandemics.

Daniel Kraft is a Stanford and Harvard trained physician-scientist, inventor, entrepreneur, and innovator. With

over 25 years of experience in clinical practice, biomedical research and health care innovation, Kraft has chaired the Medicine for Singularity University since its inception in 2008 and is the Founder and Chair of Exponential Medicine, a program that explores convergent, rapidly developing technologies and their potential in biomedicine and health care.

ADMINISTRATIVE

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June 3 – Diversity and Inclusion

This session provides a moderated Q & A with Kim Blue. As an executive within the Zoom organization, Kim leads the company’s worldwide team of HR business partners. She has extensive experience in leading diversity and inclusion initiatives which has provided her the collective understanding that inclusion allows for all perspectives to have a place at the table that is not conditioned by agreement of being like-minded. She discusses the topics of intentional inclusion, personal mindset, and being your authentic self within an organizational environment. Learning Objectives:

• Examine intentional inclusion and how to develop space for change in your engagement, and operating models.

• Discover why mindset matters and the key components to a growth mindset, including moving below the surface level of your mindset to get uncomfortable.

• Investigate what it looks like to bring your full authentic self to work every day.

Kim Blue uses her keen insights and a strategic perspective to help people align their passions, talents, and

values for success. She has created and executed organizational blueprints for top-flight organizations including ESPN and Microsoft. In October 2020, she joined Zoom as the Global Head of People Experience Partners, where she leads the company’s worldwide team of HR business partners. Over her career, she has earned a reputation as a trusted adviser who is able to motivate leaders to embrace growth, change, diversity, and inclusion to improve themselves and their organizations.

May 20 – Leading from a Distance

While the fundamentals of leadership have not changed, the context in which leaders practice those fundamentals has. Compared to practicing leadership in a traditional setting, leading from a distance carries its own special set of challenges. While people still need vision, feedback, performance management, recognition, and community, delivering these necessities is harder, but not impossible, when we are separated. Over the past year conditions have kept many of us apart. But the job of a leader is to bring people together and achieve stellar results with teams, while working remotely.

Learning Objectives:

• Support your team members, individually, and as a group, when some, or all, are working remotely. • Find special things to do in a hybrid setting – when some are remote, and others are together on site. • Change the focus from “Post-COVID” workplace to a focus on “Workplace Next”.

• Nurture team synergy from afar.

• Adjust for remote location communication and engagement. • Manage performance when you are not together in one place.

Richard Hadden focuses on the connection between people and profit. He is co-author of the popular Contented

Cows leadership book series, and the book Rebooting Leadership. Richard developed and practiced his

leadership skills as a manager in both financial services and information technology. He was Director of Product Development for a software company in North Florida before starting his own technology consulting business in 1986. Gradually, his consulting focus shifted from Information technology to human resources, leadership, and management.

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July 15 – The Emotional Impact of COVID-19: Leading your Team and Culture Past the Collective COVID PTSD to an Emotionally Healthy Workplace

2020 highlighted our individual and collective strengths and weaknesses. We learned that our mental and physical capacity is great. We also learned that more than ever, we need workplace cultures and leadership that are supportive, agile and responsive to developing and strengthening the emotional wellbeing of its employees. In this session, participants will learn ways to shift to leadership behaviors and practices that help increase organizational and individual resilience and emotional sustainability to move away from the collective post COVID PTSD experience to one of deeper capacity, connection and organizational strength.

Learning Objectives:

• Incorporate the practices of mental agility to enhance individual and organizational resilience. • Outline strategies to counteract prolonged stress reactions and enhance emotional wellness in the

workplace.

• Outline approaches that counteract biased and flawed thinking that interferes with emotionally healthy practices and cultures in the health care environment.

Dr. Nicole Lipkin is an internationally recognized leadership expert, business psychologist, speaker, and author.

As a business psychologist, her goal is to help companies develop resonant, powerful and masterful leaders. Combining the science of human behavior with practical approaches to business and leadership, Dr. Lipkin has been helping leaders transform their approach and their cultures for the past 15 years. After years in corporate America developing and implementing leadership programming and training, Dr. Lipkin founded Equilibria Leadership Consulting in 2007. This is an international firm based in the US focused on helping companies, leaders and teams improve management and leadership skills, strengthen the leadership pipeline and develop behaviors and practices that help increase organizational resilience and sustainability. She also founded Equilibria Psychological and Consultation Services, a group psychology practice located in Philadelphia.

June 17 – Supply Chain Excellence in the Post-Pandemic World

It is time for hospitals to put more focus and attention on supply chains and materials management. It might seem like a mundane topic, but supply chain excellence can co-exist with (and support) the clinical excellence and patient experience goals that all hospitals strive for. In this session, the speaker shares lessons and best practices from his experience with a world-class supply chain in the computer industry and also from leading health systems. He explores proven ideas and methods that can help us all better prepare for the next pandemic (or unexpected and surprising event) that we will face.

Learning Objectives:

• Review the role of proper inventory planning on maintaining flow.

• Discuss the impact of supply chain design decisions on daily operations — in normal times and during a pandemic.

• Examine effective methods for managing materials that reduce stockouts and reduce the required labor burden.

Mark Graban is an internationally-recognized consultant, published author, and professional speaker. He builds

upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. In his health care work, this means improving the quality of care and patient safety, while also reducing cost and improving the workplace experience. Mark also consults part-time as a Senior Advisor for health care clients with the firm Value Capture and he is a Senior Advisor to the technology and software company KaiNexus.

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Session Information

Each session will be a live webinar. A link will be sent to registrants prior to each session. A recording of each session will be available to registrants who are unable to attend live.

Tuition

$300 per OHA member employee for the entire series

Registration fee covers one phone/web connection to each session. Continuing Education

OHA is authorized to award 6 hours of ACHE Qualified Education credit for this series toward advancement, or recertification in the American College of Healthcare Executives. Participants in this series who wish to have the continuing education hours considered for ACHE Qualified Education credit should list their attendance when applying for advancement or recertification in ACHE.

Cancellation Policy

The registration fee, less a $90 service charge is refundable if notice is received before 4:00 p.m. on April 20, 2021. No refunds will be issued for cancellations received after 4:00 p.m. on April 20, 2021. The cancellation/refund policy applies to

registrations that indicate payment is being mailed. No refunds will be issued for those who do not comply with this policy and the full registration amount will be due and owed to OHA.

Substitutions and Transfers

Registrants unable to attend may designate an alternate. Report substitutions to Shelly Bush at bush@okoha.com or Mary Winters at winters@okoha.com or (405) 427-9537, prior to the program. Transfers from one OHA educational program to another are not permitted.

If you have not received a confirmation email 48 hours prior to the program, please email Shelly Bush at bush@okoha.com to confirm your registration has been received.

August 19 – A Path Forward: Thriving in Rural Healthcare after COVID-19

This session ties community engagement to diversity and health equity. The speaker explores true stories of the amazing resiliency of rural communities amidst the formidable challenges of a pandemic. Lessons learned through many interviews with rural health leaders and patients are shared and contributed to the successful development of a post COVID-19 nationally-released toolkit and playbook called “Re-Imagining Leadership: A Pathway for Rural Health to Thrive in a COVID-19 World” that was created in partnership with the Farley Health Policy Center.

Participants will hear an empathetic and informative message that will inspire and empower health leaders to align their efforts into inclusive coordinated strategies, leading to healthier staff, patients, and communities.

Learning Objectives:

 Examine health disparities between rural and urban Americans.

 Explore ways to address nine common challenge areas in rural health care delivery systems.  Outline an approach to develop an effective and collaborative rural health equity strategy.

 Examine a six-question tool to equip rural health leaders to advance health equity in their communities while ensuring the vitality of their organizations.

Benjamin Anderson is Vice President for Rural Health and Hospitals at the Colorado Hospital Association, where

he provides leadership and direction in the development and execution of the Association's rural strategies, advocates on behalf of rural hospitals and health systems and works to develop strategic partnerships with organizations that affect the health of rural Americans. Prior to joining CHA, Benjamin served as CEO of Kearny County Hospital a comprehensive rural health care delivery complex in Lakin, Kan. that serves patients of 30 nationalities within a 180-mile radius.

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Registration Form

Online registration is available. Employees of OHA member hospitals may register online with a credit card. Go to

www.okoha.com/educationcalendar and click on the meeting, Impact of COVID-19 on Leadership, on April 29. Email

bush@okoha.com if you need a User ID to register online. Our web site is optimized for use with Google Chrome.

Program time: All sessions are 11:00 am - 12:00 pm Central Time. Registration fee: $300 per OHA member employee for the entire series

Important Note: Information for accessing each program will be emailed to the following contact person prior to the program date.

Name and Title of Contact Person ____________________________________________________________________ Organization ____________________________________________________________________________________ Mailing Address __________________________________________________________________________________ City, State, Zip ___________________________________________________________________________________ Telephone

__________________________ *

E-mail ___________________________________________________

Method of Payment

Check in the amount of $_________ payable to OHERI.

Mail all registrations accompanied by a check to: OHERI, Dept. #96-0298, Oklahoma City, OK 73196-0298

Credit Card amount authorized $_________ Visa MasterCard Amex Discover Credit Card # __________________________________

Expiration Date

_____________

Name on card

___________________________________________________

Cardholder’s Billing Address(including zip code) _________________________________________________________

__________________________________________________________________________________________ Signature ____________________________________________________________________________________

Return your registration form to OHA. Registrations with credit card payment information included may be sent to Shelly Bush. If you have any questions, please contact Shelly Bush or Mary Winters at bush@okoha.com or winters@okoha.com.

Oklahoma Hospital Association 4000 Lincoln Boulevard Oklahoma City, OK 73105

Impact of COVID-19 on

Leadership

A Virtual Leadership Education Series

An OHA member exclusive series.

References

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