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REQUEST FOR PROPOSAL EVENT CLEAN UP SERVICES FOR SUN DEVIL ATHLETIC FACILITIES RFP DUE: 3:00 P.M., MST, 7/8/16

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6/24/16

REQUEST FOR PROPOSAL

EVENT CLEAN UP SERVICES FOR SUN DEVIL ATHLETIC FACILITIES RFP 231609

DUE: 3:00 P.M., MST, 7/8/16

Time and Date of Pre-Proposal Conference 8:30 A.M., MST, 6/30/16

Deadline for Inquiries 5:00 P.M., MST, 7/5/16

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TABLE OF CONTENTS

TITLE PAGE

SECTION I – REQUEST FOR PROPOSAL ... 3

SECTION II – PURPOSE OF THE RFP ... 4

SECTION III – PRE-PROPOSAL CONFERENCE ... 7

SECTION IV – INSTRUCTIONS TO PROPOSERS... 8

SECTION V – SPECIFICATIONS/SCOPE OF WORK ... 15

SECTION VI – GREEN PURCHASING REQUIREMENTS/SPECIFICATIONS ... 45

SECTION VII – PROPOSER QUALIFICATIONS ... 46

SECTION VIII - EVALUATION CRITERIA ... 48

SECTION IX – PRICING SCHEDULE ... 49

SECTION X – FORM OF PROPOSAL ... 54

SECTION XI – PROPOSER INQUIRY FORM ... 55

SECTION XII – TERMS AND CONDITIONS ... 56

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SECTION I – REQUEST FOR PROPOSAL

RFP 231609

Arizona State University is requesting sealed proposals from qualified firms or individuals for EVENT CLEAN UP SERVICES FOR SUN DEVIL ATHLETIC FACILITIES.

Proposals are to be addressed and delivered to the receptionist area, first floor, University Services Building, Purchasing and Business Services, Arizona State University, 1551 S. Rural Road, (located on the east side of Rural Road between Apache Road & Broadway Road) Tempe, Arizona 85281 on or before 3:00 P.M., MST, 7/8/16 at which time a representative of Purchasing and Business Services will announce publicly the names of those firms or individuals submitting proposals. No proposals will be accepted after this time. No other public disclosure will be made until after award of the contract.

Arizona State University’s Overnight Delivery (FedEx, Airborne, and UPS) address is: Purchasing and Business Services

University Services Building Arizona State University 1551 S. Rural Rd

Tempe, AZ 85281

Arizona State University’s U.S. Postal Service Mail address is: Purchasing and Business Services

Arizona State University P.O. Box 875212

Tempe, AZ 85287-5212

ARIZONA STATE UNIVERSITY

Alex Parma

Alex Parma Buyer

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SECTION II – PURPOSE OF THE RFP

1. INTENT

This Request for Proposal (RFP) seeks proposals from interested and qualified parties to provide event clean up services for all Sun Devil Athletics (SDA) facilities and events before, during and after Sun Devil Athletic events. In addition, SDA may have the successful contractor(s) provide daily custodial service to select SDA buildings/facilities.

The successful contractor(s) will be expected to:

Establish quality working relationships and coordination with all vendors/offices within SDA including, but not limited to, our current food service provider, security service provider, waste hauler provider, potential bowl game representatives, EMT's, and any future vendors.

Establish quality working relationships and coordination with other Arizona State University offices/departments including, but not limited to, Athletic Operations and Facilities (AOF), Sun Devil Athletics (SDA), Public Events, Facilities Management (FACMAN), Environmental Health and Safety (EH&S), Department of Public Safety (DPS), Sparky’s Stadium Shop, Capital Programs (CPMG), and the ASU event Staff.

Establish quality working relationships with the guests. The successful contractor(s) must adopt the philosophy espoused by ASU and AOF, with regard to the guests we service. Everyone at ASU is dedicated to providing the guests with exceptional convenience, comfort, and service. This dedication is further enhanced by a commitment and desire to offer the ultimate in enjoyment while they are at SDA venues. SDA has partnered with the Disney Institute to further advance customer service. All services are expected to be performed to athletic facility industry standards and meet or exceed APPA Level 1 cleaning specifications per Exhibit C – APPA Levels of Cleaning.

In support of ASU's sustainability goals, SDA, in conjunction with ASU, operate all athletic venues using a zero waste model for all events. This model has everything in the venues either composted or recycled for public disposal options. There are limited trash cans, some of which are located in the restrooms, first aid stations and some gate areas. The successful contractor(s) will be expected to adhere to this model, which can be found at https://www.asu.edu/vpbf/documents/ASU-Roadmap-to-Zero-Waste.pdf.

2. BACKGROUND INFORMATION

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Alberta B Farrington Softball Stadium Band Field

Bill Kajikawa Football Practice Fields Carson Student-Athlete Center (CSAC) Desert Arboretum Park

John Spini Women’s Gymnastics Training Facility Mona Plummer Aquatic Complex (MPAC)

Phoenix Municipal Stadium

Riches Family Wrestling Complex Sun Angel Track Stadium

Sun Devil Soccer Stadium

Sun Devil Sports Performance (SDSP) Sun Devil Stadium (SDS)

Sun Devil Stadium Suite Complex Verde Dickey Dome

Weatherup Center

Wells Fargo Arena (WFA) Whiteman Tennis Center

Future Facilities/Venues- which may or may not be located on the Tempe campus.

The reinvention of Sun Devil Stadium is currently in Phase Two of three phases. The scheduled completion is for the fall of 2017. With this, the landscape of the stadium is going through some changes. The stadium will boast increased concourse areas and restrooms, new club levels and a new future home to Sun Devil Football operations. It is imperative that the cleanliness of this facility is kept up to the highest standards. This standard applies to all SDA facilities as well.

Information on the facilities can be found at www.thesundevils.com.

ASU is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 90,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

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3. TERM OF CONTRACT

The initial contract term will be for one (1) year with the possibility of four (4) successive one (1) year renewals, for a total term not to exceed five (5) years. The contract will be available for use by other University departments during this term. The University reserves the right to award all or part to one or more contractors.

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SECTION III – PRE-PROPOSAL CONFERENCE

A pre-proposal conference will be held on 6/30/2016 at 8:30 A.M. MST in the Hobbs Stadium Club on the 5th floor of the Carson Student Athlete Center (CSAC) room number 550.

The purpose of this conference will be to clarify the contents of this Request for Proposal in order to prevent any misunderstanding of the University's intention and desires, and/or to give prospective suppliers an opportunity to review the site of the work. Any doubt as to the requirements of this solicitation, or any apparent omission or discrepancy should be presented to the University representative at this conference. The University representative will then determine the appropriate action. If necessary, the University representative will issue a written amendment to this Request for Proposal. Oral statements or instructions shall not constitute an amendment to this Request for Proposal.

You do not have to send a representative to this pre-proposal conference. However, if you decide to not send a representative, then we may not know of your intent to participate in this Request for Proposal, and so may not send you any written amendments to this Request for Proposal. Further, we will assume that your failure to attend the pre-proposal conference is an indication that you expect us to review your proposal as if you had taken advantage of the pre-proposal conference.

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SECTION IV – INSTRUCTIONS TO PROPOSERS

1. You must address and deliver your proposal to the receptionist area, first floor, University Services Building, Purchasing and Business Services, Arizona State University, 1551 S. Rural Road, Tempe, Arizona 85281, on or before the time and date set for closing. No proposal will be accepted after this time. The University Services Building is located on the east side of Rural Road between Apache Road and Broadway Road. PROPOSALS MUST BE IN A MARKED SEALED CONTAINER(i.e., envelope, box):

Name of Proposer Title of Proposal RFP Number

Date and Time Proposal is Due

No telephone, electronic or facsimile proposals will be considered. Proposals received after the time and date for closing will be returned to the proposer unopened.

2. DIRECTIONS TO USB VISITOR PARKING. Purchasing and Business Services is in the University Services Building (“USB”) 1551 S. Rural Road, Tempe, AZ, 85281 (located on the east side of Rural between Broadway Ave and Apache Boulevard). A parking meter is located near the main entry to USB.

All visitors to USB are required to check in at the USB Reception Desk to obtain a visitor’s badge to wear while in the building. The receptionist will call to have you escorted to your meeting.

3. Proposer should use recycled paper and double-sided copying for the production of all printed and photocopied proposal documents. Furthermore, the documents should be clearly marked to indicate that they are printed on recycled content (minimum 30% post-consumer waste paper).

4. You may withdraw your proposal at any time prior to the time and date set for closing.

5. No department, school, or office at the University has the authority to solicit or receive official proposals other than Purchasing and Business Services. All solicitations are performed under the direct supervision of the Chief Procurement Officer and in complete accordance with University policies and procedures.

6. The University reserves the right to conduct discussions with proposers, and to accept revisions of proposals, and to negotiate price changes. During this discussion period, the University will not disclose any information derived from proposals submitted, or from discussions with other proposers. Once a contract is executed, the solicitation file, and the proposals contained therein, are in the public record and will be disclosed upon request.

7. Proposers submitting proposals which meet the selection criteria and which are deemed to be the most advantageous to the University may be requested to give an oral presentation to a selection committee. Purchasing and Business Services will do the scheduling of these oral presentations.

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8. The award shall be made to the responsible proposer(s) whose proposal is determined to be the most advantageous to the University based on the evaluation factors set forth in this solicitation. Price, although a consideration, will not be the sole determining factor.

9. If you are submitting any information you consider to be proprietary, you must place it in a separate envelope and mark it "Proprietary Information". If the Chief Procurement Officer concurs, this information will not be considered public information. The Chief Procurement Officer is the final authority as to the extent of material, which is considered proprietary or confidential. Pricing information cannot be considered proprietary.

10. The University is committed to the development of Small Business and Small Disadvantaged Business (“SB & SDB”) suppliers. If subcontracting (Tier 2 and higher) is necessary, proposer (Tier 1) will make every effort to use SB & SDB in the performance of any contract resulting from this proposal. A report may be required at each annual anniversary date and at the completion of the contract indicating the extent of SB & SDB participation. A description of the proposers expected efforts to solicit SB & SDB participation should be enclosed with your proposal.

11. Your proposal should be submitted in the format shown in Section X. Proposals in any other format will be considered informal and may be rejected. Conditional proposals will not be considered. An individual authorized to extend a formal proposal must sign all proposals. Proposals that are not signed may be rejected.

12. The University reserves the right to reject any or all proposals or any part thereof, or to accept any proposal, or any part thereof, or to withhold the award and to waive or decline to waive irregularities in any proposal when it determines that it is in its best interest to do so. The University also reserves the right to hold all proposals for a period of 60 days after the opening date and the right to accept a proposal not withdrawn before the scheduled proposal opening date.

13. EXCEPTIONS: Proposer is expected to enter into a standard form of agreement approved by the Arizona Board of Regents. The Arizona State University contract terms and conditions are included in this Request for Proposal in Section XII. These terms and conditions are intended to be incorporated into the contract between the University and the successful proposer(s). Proposals that are contingent upon any changes to these mandatory contract terms and conditions may be deemed nonresponsive and may be rejected.

14. Unless specifically stated to the contrary, any manufacturer's names, trade names, brand names or catalog numbers used in the specifications of this Request for Proposal are for the purpose of describing and/or establishing the quality, design and performance required. Any such reference is not intended to limit or restrict an offer by any proposer and is included in order to advise the potential proposer of the requirements for the University. Any offer, which proposes like quality, design or performance, will be considered.

15. Days: Calendar days

May: Indicates something that is not mandatory but permissible/ desirable.

Shall, Must, Will: Indicates mandatory requirement. Failure to meet these mandatory requirements will result in rejection of your proposal as non-responsive.

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Should: Indicates something that is recommended but not mandatory. If the proposer fails to provide recommended information, the University may, at its sole option, ask the proposer to provide the information or evaluate the proposal without the information.

16. Any person, firm, corporation or association submitting a proposal shall be deemed to have read and understood all the terms, conditions and requirements in the specifications/scope of work.

17. All proposals and accompanying documentation will become the property of the University at the time the proposals are opened. It will be the proposer’s responsibility to request that samples be returned to the proposer and provide a method for doing so at the expense of the proposer. If a request is not received and a method of return is not provided, all samples shall become the property of the University 45 days from the date of the award.

18. All required performance and payment bonds shall be held by the University in a secure location until the performance of the contract and the payment of all obligations rising there under have been 100% fulfilled. Upon completion of the project and all obligations being fulfilled, it shall be the proposer’s responsibility to request the surety bonding company to submit to the University the necessary documents to approve the release of the bonds. Until such time the bonds shall remain in full force and effect.

19. The University of Arizona, Northern Arizona University, and Arizona State University are all state universities governed by the Arizona Board of Regents. Unless reasonable objection is made in writing as part of your proposal to this Request for Proposal, the Board or either of the other two Universities may purchase goods and/or services from any contract resulting from this Request for Proposal.

20. The University has entered into Cooperative Purchasing Agreements with the Maricopa County Community College District and with Maricopa County, in accordance with A.R.S. Sections 11-952 and 41-2632. Under these Cooperative Purchasing Agreements, and with the concurrence of the proposer, the Community College District and/or Maricopa County may access a contract resulting from a solicitation done by the University. If you do not want to grant such access to the Maricopa County Community College District and or Maricopa County, please state so in your proposal. In the absence of a statement to the contrary, the University will assume that you do wish to grant access to any contract that may result from this Request for Proposal.

21. Arizona State University is also a member of the Strategic Alliance for Volume Expenditures ($AVE) cooperative purchasing group. $AVE includes the State of Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. Under the $AVE Cooperative Purchasing Agreement, and with the concurrence of the proposer, a member of $AVE may access a contract resulting from a solicitation done by the University. If you do not want to grant such access to a member of $AVE, please state so in your proposal. In the absence of a statement to the contrary, the University will assume that you do wish to grant access to any contract that may result from this Request for Proposal.

22. All formal inquiries or requests for significant or material clarification or interpretation, or notification to the University of errors or omissions relating to this Request for Proposal must be directed, in writing or by facsimile, to:

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Alex Parma

Purchasing and Business Services University Services Building

Arizona State University PO Box 875212

Tempe, AZ 85287-5212

E-mail: [email protected]

Requests must be submitted on a copy of the Proposer Inquiry Form included in Section XI of this Request for Proposal. All formal inquiries must be submitted at least ten (10) calendar days before the time and date set for closing this Request for Proposal. Failure to submit inquiries by this deadline may result in the inquiry not being answered.

Note that the University will answer informal questions orally. The University makes no warranty of any kind as to the correctness of any oral answers and uses this process solely to provide minor clarifications rapidly. Oral statements or instructions shall not constitute an amendment to this Request for Proposal. Proposers shall not rely on any verbal responses from the University.

23. The University shall not reimburse any proposer the cost of responding to a Request for Proposal.

24. In accordance with an executive order titled “Air Pollution Emergency Proclamation” modified by the Governor of Arizona on July 16, 1996, the University formally requests that all products used in the performance of any contract that results from this Request for Proposal be of low- or no-content of reactive organic compounds, to the maximum extent possible.

25. Arizona requires that the University purchase ENERGY STAR® products or those certified by the Federal Energy Management Program as energy efficient in all categories available. If this Request for Proposal is for a product in a category for which ENERGY STAR® or certified products are available, please submit evidence of the ENERGY STAR® status or certification for the products you are bidding. Please note that if you fail to submit this information but a competitor does, the University will select your competitor’s product as meeting specifications and deem your product as not meeting specifications. See A.R.S. §34-451.

26. The University requires that all desktop computers, notebooks, and monitors purchased must meet Electronic Product Environmental Assessment Tool (EPEAT) Gold status as contained in the IEEE 1680 Standard for the Environmental Assessment of Personal Computer Products. The registration criteria and a list of all registered equipment are at http://www.epeat.net on the Web.

27. To the extent applicable to any contract resulting from this Request for Proposal, the proposer shall comply with the Standards for Privacy of Individually Identifiable Information under the Health Insurance Portability and Accountability Act of 1996 contained in 45 CFR Parts 160 and 164 (the “HIPAA Privacy Standards”) as of the effective date of the HIPAA Privacy Standards on April 14, 2003 or as later determined. Proposer will use all security and privacy safeguards necessary to protect Protected Health Information (PHI), as defined by HIPAA, and shall immediately report to University all improper use or disclosure of PHI of which it becomes aware. Proposer agrees to ensure that its agents and subcontractors agree to and abide by these requirements. Proposer agrees to indemnify the State of Arizona, its departments,

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agencies, boards, commissions, universities and its officers, officials, agents, and employees against all harm or damage caused or contributed to by proposer’s breach of its obligations under this paragraph.

28. The University believes that it can best maintain its reputation for treating suppliers in a fair, honest, and consistent manner by conducting solicitations in good faith and by granting competitors an equal opportunity to win an award. If you feel that we have fallen short of these goals, you may submit a protest pursuant to the Arizona Board of Regents procurement procedures, section 3-809, in particular section 3-809C. This paragraph does not include all of the provisions of the Regents procedures, but it does tell you what you have to do to initiate a protest. First, you have to be an "interested party." An "interested party" is an actual or prospective proposer whose direct economic interest may be affected by the issuance of a solicitation, the award of a contract, or by the failure to award a contract. Whether an actual prospective bidder or offeror has a direct economic interest will depend upon the circumstances in each case. At a minimum, the interest must be substantial and must be tangibly affected by the administrative action or proposed action concerned in the case. For instance, a bidder or proposer who is fourth in line for award does not have a sufficient economic interest to protest the proposed award of a contract to the low bidder or offeror. Second, you must submit the protest in a timely manner. In procurements inviting bids, protests based upon alleged errors, irregularities or, improprieties in a solicitation that are apparent before the bid opening shall be filed before the bid opening. In procurements requesting proposals, protests based upon alleged errors, irregularities or improprieties in a solicitation that are apparent before the closing date for receipt of initial proposals shall be filed before the closing date for receipt of initial proposals. Protests concerning improprieties that do not exist in the initial solicitation, but that are subsequently incorporated into the solicitation, shall be filed by the next closing date for receipt of proposals following the incorporation. In cases other than those just covered, protests shall be filed no later than ten (10) days after a contract is awarded in connection with the procurement action. Failure to timely protest shall be deemed a waiver of all rights. Third, and finally, your protest shall be in writing and shall include the following information: (1) The name, address, telephone number, and fax number of the protestor; (2) The signature of the protestor or its representative; (3) Identification of the solicitation or contract number; (4) A detailed statement of the legal and factual grounds of the protest including copies of relevant documents; and (5) The form of relief requested.

Protests should be directed to: Nichol Luoma

Chief Procurement Officer Arizona State University PO Box 875212

Tempe AZ 85287-5212

Email: [email protected]

Please note that as the University takes protests very seriously; we expect you to do so as well. Frivolous protests will not result in gain for your firm.

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SECTION V – SPECIFICATIONS/SCOPE OF WORK

The following section refers to the requirements of Sun Devil Athletic (SDA) facilities. The requirements for the facilities listed below are detailed herein, as Exhibit A - Post Event Details. All facilities will be held to the same standards and quality requirements. When bidding on the facilities, please use the attached pricing sheets. These facilities include:

Alberta B Farrington Softball Stadium Band Field

Bill Kajikawa Football Practice Field Carson Student-Athlete Center (CSAC) Desert Arboretum Park

John Spini Women’s Gymnastics Training Facility Mona Plummer Aquatic Complex (MPAC)

Phoenix Municipal Stadium

Riches Family Wrestling Complex Sun Angel Track Stadium

Sun Devil Soccer Stadium Sun Devil Sports Performance Sun Devil Stadium

Sun Devil Stadium Suite Complex Verde Dickey Dome

Weatherup Center Wells Fargo Arena Whiteman Tennis Center

Future Facilities/Venues- which may or may not be located on the Tempe campus. 1. GENERAL TERMS

1.1 General Department Philosophy

It is the operating philosophy of AOF/SDA that the quality of the services shall be unequaled by any other similar type of facility. General appearance and service throughout our facilities shall be of the highest standards possible, which shall be determined by, and have final approval of each AOF Facilities Manager. The facilities should appear ready and clean at all times and the facility shall be maintained to APPA Level 1 standards per Exhibit C – APPA Levels of Cleaning.

2. CONTRACTOR’S RESPONSIBILITY 2.1 General

Contractor shall provide a complete Quality Control Program Plan to assure all requirements of the Agreement are adhered to. The plan shall include Written Instructions and a Procedure Manual and shall be audited to assure compliance with, timely changes to, and distribution of, all formalized changes to the Written Instructions and Procedures Manual. The Quality Control Program Plan shall include, but not be limited to, the following:

 Standards of performance will be included in the Written Instructions and Procedure Manual. Contractor standards shall not conflict with, but may expand on, the standards established in this Request for Proposal.

 An inspection system, which shall include, as a minimum, a daily random sampling inspection of all scheduled service performed by the contractor.

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 Records are considered the principal forms of objective evidence of existing or past quality of service. The contractor’s Quality Control Program shall assure that records are complete and reliable.

 A method of quality trend analysis to assure early detection and correction of assignable conditions adverse to the quality of service, including analysis of correction action records, determination of cause of defectiveness, correction of the assignable conditions, and insurance of timely written explanation of the correction of defectiveness and cause in response to a campus request.

 The plan shall describe the methods for identifying and preventing defects in the quality of service performed, before the level of performance becomes unacceptable.

A sample Quality Control Plan shall be submitted with the proposal.

2.1.1 The contractor must inspect the quality of work performed, using the standards established herein, and copies of inspection forms will be provided to AOF. The AOF Facilities Manager will perform a quality assurance inspection of the contract building on a regular basis at least 3 times a month. It is expected that 90% of inspections will pass the first time in all areas with a rating of good or excellent. Corrections to inspections will be completed within 1 calendar day. Should inspections reveal inconsistency in cleaning assignments or demonstrate a lack of the highest standards of service as determined by AOF, the contractor will be notified that such levels must be brought up to these standards within 2 days. Failure to comply may result in the termination of the contract upon giving a 30-day notice of termination.

2.2 It is the contractor's obligation to see that all provisions of cleaning are completed within the time frames specified herein to ensure that the building is cleaned in order that business can be conducted as necessary. If the AOF Facilities Manager deems areas not acceptable as a result of a weekly evaluation the contractor will be contacted and will have the option to correct the discrepancies. If the contractor is unable to correct the discrepancies, an outside contractor will correct the discrepancies. The contractor will be charged $100.00 per hour with a 4-hour minimum until the discrepancies are corrected. If an outside contractor is required to correct discrepancies, the contractor shall be charged the outside contractor's rate, if more. AOF will provide an itemized accounting of charges to the contractor.

2.3 The contractor shall be responsible to AOF for all services pertaining to this work, and any questions or suggestions from either party of the contract shall be channeled through the AOF Facilities Manager.

2.4 The contractor must maintain a sufficient work force (throughout day & night schedules) to maintain the highest standards of general appearance and service throughout the facilities in a timely manner, which shall be determined by and have final approval of AOF. Daily communication will be required through on site supervision for cleaning schedules, special projects, walkthroughs, etc. The contractor must be able to adequately staff multiple events per ASU requirements.

2.5 The contractor shall provide a dedicated full time supervisor to meet with AOF at a minimum of weekly and as needed, to develop work schedules, conduct on-site inspections, and create a report/inspection system with staff, to also include damage and inventory reporting.

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2.6 Personnel relations of employees on the contractor’s payroll shall be the contractor’s responsibility. The contractor shall comply with all applicable government regulations as well as ASU’s requirements regarding background checks and fingerprinting.

2.8 The contractor will be furnished with necessary keys to Sun Devil Athletic facilities and shall be held responsible for proper utilization. A key request form will need to be completed and approved prior to issuing any keys. No unauthorized personnel will be allowed in the facilities by the contractor. The contractor is to notify AOF immediately upon discovery of unauthorized individuals on property. It shall be the contractor's responsibility to secure all doors, gates, and windows when leaving the facility. Upon termination of the contract, final payment will not be made until all keys have been returned to the University.

2.8.1 The contractor will be responsible for any costs incurred by the University for the loss of any key to Sun Devil Athletic facilities. This includes the total cost of rekeying an entire Stadium or facility if necessary, due to the “security level” of the type of key that is lost.

Key replacement costs and rekeying costs will be at the prevailing market rate for labor and materials. University's remedies hereunder are not exclusive and are in addition to any other remedies as provided by law.

2.9 The contractor shall describe staff supervision and the steps taken if property is reported lost or missing while the contractor’s crew is working in the facility. The contractor is responsible for any items missing during their crew’s access to the facility. They must fully cooperate during any investigation of a security nature being conducted by ASU Public Safety or any other authorized agency. The type, kind and timing of such testing shall be at the discretion of the investigating agency and shall cover any necessary evaluation of the physical condition, character assessment and/or involvement as related to the investigation. All records specific to this requirement that are kept by the contractor shall be available to inspection upon request of the Purchasing Department, Arizona State University, and Tempe, Arizona.

2.10 The contractor must provide AOF with emergency phone numbers to locate contractor representatives 24 hours a day, 7 days a week. The contractor must be available within 60 minutes on site if necessary.

2.10.1 Use of Premises

The contractor shall accomplish the cleaning of the SDA facilities listed herein in a manner that it shall not interfere with other scheduled activities and shall confine their equipment and the operation of their personnel to the locations established by these specifications. Stadium/arena lights will not be turned on, other than during events. Cleaning times may be adjusted at any time during the contract period subject to AOF approval. Daytime work shall be performed during the hours of operation. The current operating hours of SDS are 7AM to 7PM Monday thru Friday.

2.10.2 Damage

Special care shall be taken to prevent damage to any part of the building. The contractor shall be responsible for the repair of damage to building interiors or exteriors which may be caused by workers or equipment being used during the period of the contract. Responsibility of the damage and/or repair will be mutually agreed upon by

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AOF and the contractor supervisor. All repairs shall be made to meet University requirements. Any damages must be reported to the facility manager.

2.10.3 Compliance with Laws, Permits and Licenses

The contractor shall obtain at his/her expense all necessary permits and licenses to comply with federal, state and local laws, ordinances, rules and regulations, including but not limited to, occupational safety and health standards and equal employment opportunity.

2.10.4 Building Rules and Regulations

Employees of the contractor shall comply with all instruction pertaining to conduct and building regulations issued by representative of AOF. AOF reserves the right to have undesirable employees discharged at any time at AOF’s discretion.

The contractor is to advise the AOF Facilities Manager immediately if any employee or representative or agent of the contractor is injured or damages any equipment, building, fencing, etc. within the service of this contract. The contractor will be financially responsible for the repair or replacement of any such damaged item.

In Sun Devil Stadium the use of hoses or pressure washers is prohibited in the south end loge and south end public restrooms. In addition, gas powered blowers may not be used in any enclosed area (i.e. the elevator lobby, the south end tunnel, the north locker room).

Use of fire hoses is prohibited in all facilities. All hosing must be done with garden hoses or pressure washers. Alternate methods may be proposed as well. Hoses to be provided by the contractor.

All standing water must be moved to a drainage area immediately after hosing is completed.

All lost and found items must be returned at the end of the event to the AOF Facilities Manager. The location found should be noted.

3. PERSONNEL EMPLOYMENT PRACTICES AND STAFFING 3.1 Contractor Employees

3.1.1 The contractor’s employees shall be neat and clean in appearance and shall wear a uniform and a clearly visible identification badge. It is the contractor’s responsibility to obtain such identification and maintain badges in good repair. The badge shall have the employee’s name, photograph and company name on the face of the badge and must be displayed at all times while the employee is on the premises. No employee will be allowed to work in the building without such a badge. A US Government issued photo ID is required for entry into SDA facilities.

3.1.2 The contractor shall maintain and furnish a list of their employees to AOF.

3.1.3 The contractor’s employees shall take breaks and lunch periods in designated areas. Under no condition shall employees utilize offices or other unauthorized areas for break or lunch periods.

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3.1.4 The contractor shall insure that their employees do not use any office equipment, radios, televisions, telephones or other equipment located in any facility.

3.1.5 The contractor shall ensure that all University Fire, Safety and Security procedures are followed by its employees. AOF will provide these procedures.

3.1.6 The contractor shall advise AOF immediately if any employee or representative or agent of the contractor is injured on the job within the service of this contract.

3.1.7 The contractor shall ensure that employees furnished under the contract must be physically capable of any strenuous activity which may be required. Custodial personnel reporting for duty must be in good physical health, not taking any medications that would impair or limit performance. Personal Protective Equipment (PPE) is the responsibility of the contractor.

3.1.8 The contractor shall be in compliance with University policy on alcohol and drug use while on campus and in service of the contract. University policy prohibits consuming, using, manufacturing, selling, possessing, distributing, dispensing, purchasing, or being under the influence of alcohol or illegal drugs in the workplace or while on duty.

3.1.9 ASU is Tobacco Free. The contractor (and its employees) must abide by the University’s Tobacco Free initiative while on ASU property. For details visit www.asu.edu/tobaccofree.

3.2 Employee Training

3.2.1 The contractor must submit a detailed schedule of an on-going training program that describes training procedures that are above and beyond on-the-job training. Prior to annual contract renewal, contractor must submit current training procedures to AOF. 3.2.2 The contractor must provide documentation that its employees have been trained to recognize and understand the implications of safety and emergency routines in regards to custodial service. The contractor must provide documentation of training to demonstrate that its employees understand procedures for handling biological hazards. 3.2.3 The contractor must provide time to have its employees trained, at their expense, in the rules and regulations set forth by AOF.

3.2.4 AOF reserves the right to have a representative present during training sessions. 3.2.5 It is recommended that employees are trained in CPR.

3.2.6 At a minimum, all supervisors must be trained in bio hazard clean up.

3.2.7 If using vehicles (golf carts, gators, etc.), staff must attend training session provided by AOF prior to use in any facilities.

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The event clean up contractor shall provide an organizational chart showing full and part-time positions planned for the service operations. The chart shall include background and skill level required for employment.

3.4 Staffing Standards 3.4.1 Management

The contractor is to advise AOF of any management changes prior to those changes occurring for any management/supervisory positions related to the contract.

3.4.2. Physical Requirements

It shall be understood that any personnel furnished under the contract must be physically capable of any strenuous activities that may be required. Personnel reporting for duty must be in good physical health, not taking any medications that would impair or limit performance and properly uniformed with required equipment. Events may take place during the day, please be aware of the heat.

AOF staff shall have discretionary right for final approval of event clean up and daily personnel used. The contractor shall limit the work hours of employees to ensure safe working conditions.

3.4.3 Event Staff Support

Sun Devil Stadium – For football games ASU requires minimum staffing levels; • Events 20,000-39,999 expected attendance:

30 event workers, 6 supervisors, 1 bi-lingual head supervisor • Events 40,000 – 49,999 expected attendance

36 event workers, 6 supervisors, 1 bi-lingual head supervisor • Events 50,000- 59,000 expected attendance:

42 event workers, 6 supervisors, 1 bi-lingual head supervisor • Events 60,000 – 69,999 expected attendance:

48 event workers, 6 supervisors, 1 bi-lingual head supervisor

• Events up to 19,999 to be determined in cooperation with facility manager based on event

• SDS Suite Complex: minimum of 2 event workers

• SDS Club level: minimum of 2 event workers per club (west and future east) Event workers job descriptions include, but are not limited to the following:  Maintaining cleanliness at gate areas

 Monitor, clean and restock restroom as necessary

 Monitor, clean, and restock Police Station, First Aid, Guest Service areas and other areas in the stadium during events as necessary

 Remove waste from receptacles into dumpsters or compactors as necessary and replace with new liners

 Personnel must be accessible by radio

 Keep all concourses and walkways swept during events  Mop spillage around facility as necessary

 Half-time: pick up trash and pull liners on sidelines and reline receptacles  Pull trash from locker rooms and restock if requested

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 Take care of any other requests given by Facility Manager, or Command Post. Call Time for Sun Devil Stadium Events:

Gates typically open 90 minutes prior to start of event.

• 1 supervisor and 10% of scheduled staff are to arrive at a minimum of 7 hours prior to event.

• 50% of Event Staff and all supervisors are to report a minimum of 4 hours before event time, subject to change due to inclement weather.

• SDS Suite Complex staff to report a minimum of 4 hours prior to event. • Full (100%) staff to be in place a minimum of 2 hours prior to event Call Time for Other SDA Facilities:

• If staff is not specifically requested at event, at minimum, 2 post Event Staff are to report one half hour after the scheduled start of event to begin clean up unless otherwise requested by AOF Facilities Manager. At least 1 staff member must be able to communicate with the AOF Facilities Manager in English.

3.4.4. Instruction and Initial Training

The contractor agrees to supply only employees who have been fully and properly trained as required per this RFP. The University reserves the right to have an AOF representative present during training sessions.

Supervisory personnel shall be required to attend a mandatory instructional meeting with AOF personnel. Attendance at this meeting is mandatory before any work can be performed by the contractor’s employees. There will be no additional costs billed to AOF.

All Event Staff employees shall be trained in all areas of the facility. This training will be at no additional cost to AOF. Supervisors must be able to communicate fluently in English- No Exception.

3.4.5 Meetings

For all sports a pre-season meeting will take place approximately 1 month before competition begins. Attendance is recommended at these meetings.

For football games, the head supervisor shall attend a pre-event briefing held by AOF in preparation for each event. This meeting is currently held Tuesdays at 1:00 pm prior to weekend events and serve as an instructional guide for specific information regarding this event.

These meetings typically range from 1 to 2 hours. 3.4.6 Uniforms and Appearance

Uniforms and name tags are to be approved by AOF. Cost of uniforms is the responsibility of the contractor. Identification numbers on uniforms are recommended. At all times, the contractor’s employees must wear approved uniforms including name tags as well as carry proper identification. Event credentials will be issued from AOF. An employee list shall be supplied on form provided by AOF. The contractor’s employees shall be clean and well-groomed at all times.

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The contractor’s employees shall use the office or storage area provided, for storage of personal items.

3.4.7 Subcontractors

University reserves the right to approve all subcontractors requested by the contractor prior to agreement with such subcontractor. All subcontractors are required to meet the same insurance requirements as the prime contractor.

3.4.8 Access

Access to the facilities is to be arranged and authorized through AOF before arrival. A US Government issued photo ID is required for entry into SDA facilities.

A list of employees must be submitted to AOF on provided form at least 5 business days prior to event so that proper credentials can be prepared.

As with every Sun Devil Stadium employee, Event Staff will be required to enter the stadium through the North pass gate and show authorized identification before entering. Credentials will be issued by ASU for each individual staff member.

3.4.9 Investigations/Security Procedures

The contractor shall describe staff supervision and the steps taken if property is reported lost or missing while the contractor’s crew is working in the facility. The contractor is responsible for any items missing during their crew’s access to facility. The contractor shall fully cooperate during any investigation of security nature being conducted by AOF/SDA or any authorized agency. This may require any or all of the contractor’s personnel to submit to appropriate inquiry or testing as deemed necessary. The type, kind, and timing of testing shall be at the discretion of the investigating agency, and shall cover any necessary evaluation of physical condition, character assessment or involvement concerning this investigation. All contractor records specific to this RFP shall be available to inspection upon request of the ASU Purchasing Department.

3.4.10 Management Availability

The contractor shall provide AOF with emergency phone numbers to locate company representatives 24 hours a day, 7 days a week, if needed. The contractor must be available within 60 minutes on site.

Supervisors will contact AOF Facilities Manager before leaving facility from events for inspection and for any additional requests.

3.4.11 Response Time

The contractor shall provide services requested within 24 hour notice and shall, to the best of his/her ability, provide services requested with less than 24 hour notice.

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4.1 Payment will be made to the contractor per event; calculated in accordance with contracted amount, including costs for any approved supplemental services provided per event to include approved adjustments for worker-hours.

4.2 All invoices must reference the ASU purchase order number, with event name, regular calculated charges, supplemental services, worker hours, etc. separated and itemized line by line. Invoices must be received within 7 days of referenced service by AOF, Attn: Facility Manager.

The contractor shall provide a complete invoice within 7 days of event date for all Event Staff work done per event. All invoices shall reference the ASU purchase order number and clearly designate how many employees worked and how many hours were worked and what area were cleaned, if hourly. Any incident of reported fraudulent hours will result in termination of contract. Failure to send complete invoice by allotted time will result in 5% late fee to be paid by the contractor.

Originals invoices are to be directed to the AOF Services Coordinator. Payment will be made within 30 days of receipt of invoice by AOF. The contractor shall provide an example of invoice in the proposal.

4.3 All invoices will be paid for work completed subject to deductions for cleaning assignments that are consistently unsatisfactory as identified by AOF.

4.4 Cost Breakdown

The contractor shall provide Event Clean-Up Service for term of 1 year for flat rate per event for Athletic events. Rates for Athletic Events should be based on attendance breakdown as listed on the Pricing Form.

4.5 Optional Services

Additional services as needed not already included in regular Scope of Work listed in Section II. ASU to determine type and number of personnel needed.

5. FACILITIES AND EQUIPMENT 5.1 Equipment and Supplies

The contractor must have enough supply of working equipment (i.e. blowers, and pressure washers) at the facilities to complete the job in a professional timely manner. ASU will not be responsible for providing in any manner the required equipment to perform the scope of services stated herein. Failure to provide and maintain said equipment will result in a 5% penalty until the situation is corrected.

All equipment used should emit the lowest emissions possible. ASU will provide the following general supplies:

Toilet paper, roll towels, hand soap, hand sanitizer, can liners (black, blue, green and/or clear), shower soap, and batteries for dispensers.

ASU will provide limited quantities of the following cleaning items. These items listed below will need to be supplemented by the contractor:

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Dust pans with brooms, landfill, compost and recycle cans mop buckets and ringers, restroom carts and tilt trucks.

Personal Safety Equipment will be provided by the contractor. The contractor should plan to provide earplugs and dust masks for stadium employees using blowers and sunscreen is also advised. Safety equipment must be provided by the contractor. ASU will not supply water hoses for washing.

ASU will not provide chemicals for cleaning. The contractor is not authorized to request any materials or equipment from other internal departments within the University.

Chemicals used must be approved by ASU. Every effort must be taken to use products that are Green Seal Certified.

ASU will provide sufficient supplies of the above mentioned items for this contract. All equipment and supplies provided by ASU for this contract are exclusive for the athletic facilities and any use outside of the facilities is strictly prohibited. The contractor is responsible for replacement of any equipment damaged by misuse or intentional recklessness. Inventory is to be taken weekly and a report of product stock will be provided to AOF Facilities Manager. 5.2 Inspections/Enforcement of Standards

All cleaning will be subject to inspection by AOF following the contractor’s supervisory inspection to ensure the highest standards possible. After Sun Devil Stadium events the contractor shall have the stadium ready for inspection by 4:00 pm on Tuesday following weekend events.

If such work is deemed unacceptable by AOF, it is the responsibility of the contractor to rectify the situation within 24 hours at the contractor’s expense. AOF will be available to inspect facility if the contractor’s crew has finished before Wednesday afternoon.

No hosing is permitted in the south end ground level public restrooms (currently numbered 38M, 38W, 39ADA) or the south loge (currently numbered sections 145-149, including restrooms) due to drainage problems. The contractor will be held financially responsible for any damages that result from failure to adhere to this policy.

Use of gas powered blowers in certain areas of the Sun Devil Stadium will set off fire alarms. For this reason, their use is prohibited in all enclosed areas of the stadium (i.e. the elevator lobby, the south end tunnel locker rooms).

On game days with rain involved the removal of standing water in the stadium/facilities prior to and throughout events will be required.

A member of the contractor’s management team must meet with AOF staff members to formally inspect the stadium. The contractor is advised that this process may take several hours.

All venues other than Sun Devil Stadium (major events) must be completely cleaned immediately following all events. All efforts must be made to limit or eliminate the use of stadium lighting.

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5.3 Waste Removal

Zero Waste. SDA has implemented a Zero Waste Program and the contractor will be required to follow the procedures. A list of items that can be recycled and composted is included in Exhibit D – Blue Bin Recycle List and Exhibit E – Sort Station List. Recyclables, organics and trash must be separated and placed in designated roll off dumpsters or compactors.

The contractor must comply with the following requirements. Any deviations or exceptions to these requirements must be approved in writing by AOF.

All waste must be sorted for three streams: compost, recycle and trash. This includes receptacles as well as the pick from the stands/seating areas. Training of the staff and supervision of the pick must be provided. If the sorting is not sufficient as determined by the current waste hauler, the contractor will be charged for any hauls in excess of the normal fee that are deemed contaminated.

ASU provides all dumpsters/compactors for trash, compost and recyclable materials within and adjacent to the Sun Devil Stadium facility. Dumpsters/compactors are located within or adjacent to the other athletic facilities. The contractor is required to throw all waste in dumpsters/compactors and to keep the area around them clean. ASU provides trash cans, compost and recycle cans for the facilities. The contractor shall provide method for the removal of bags, etc. from the various areas of the facility to the dumpsters/compactors.

5.4 Storage space for the contractor’s cleaning materials and equipment shall be available in various custodial closets within each facility. It shall be the contractor’s responsibility to maintain the storage areas in a safe, clean and orderly manner, subject to inspections.

5.5 The contractor shall furnish and maintain a comprehensive list of all equipment required to provide the highest standards of service under the contract. All equipment is to remain on property during contract term. All equipment which uses propane as its fuel shall be approved by AOF prior to use and storage in SDA facilities. All equipment must meet or exceed all OSHA requirements for the class of work being performed. Any equipment unsuitable for use shall be removed from the premises.

5.6 Back to Back Events

In the event of back-to back events in SDS, the contractor will have as little as nine hours until 9:00 a.m. on the following morning after the first event to have the stadium cleaned completely and ready for inspection.

After the second event, the contractor will have 72 hours to clean the stadium completely and be prepared for inspection. If additional cleaning is needed, it will be at the expense of the contractor.

5.7 The University reserves the right at all times to inspect the premises, provided that no interruption in normal operations occurs from such inspection.

6. SUPPLIES FURNISHED BY CONTRACTOR

6.1 The contractor to provide all cleaning chemicals, and support materials required to support the services under the contract. It is the contractor’s responsibility to comply with the following

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policies in the purchase, storage and use of chemicals. Any finish damaged by use of improper chemicals shall be replaced/repaired at the expense of the contractor.

6.1.1 Comply with all federal, state, and local regulations for the storage, use and disposition. All chemicals must be approved by ASU. Every effort must be taken to use products that are Green Seal certified.

6.1.2 Empty chemical containers must be disposed of in accordance with federal, state, and local regulations. It is the responsibility of the contractor to arrange for independent removal of empty chemical containers to appropriate off-campus locations, if necessary. 6.1.3 Up-to-date Safety Data Sheets (SDS) for all chemicals are to be on file in the contractor’s on-site office. A copy of each SDS must be on file with AOF. It is the responsibility of the contractor to keep all SDS up-to-date and on the file.

6.1.4 Primary and secondary containers must be properly labeled/dated and meet all federal, state, and local regulatory requirements. Under no circumstances will secondary containers be used without clear and concise labeling as required by OSHA. 6.1.5 Chemicals used will be the least hazardous available for the environment, the employees and staff of the University and contract employees. In accordance with an executive order titled “Air Pollution Emergency Proclamation” modified by the Governor of Arizona on July 16, 1996, the University formally requests that all products used in the performance of any contract that results from this solicitation be of low or no content of reactive organic compounds, to the maximum extent possible.

6.1.6 Chemicals with an offensive odor will be minimized. Ammoniated products, bleach, or products with high vapors or volatility shall not be used in any of the University buildings.

6.1.7 All floor finishes must be labeled as slip resistant. 7. STADIUM/FACILITY OPERATIONS AND INFORMATION 7.1 Transportation

The contractor is to provide all means of transportation required for contract. They shall use only licensed and registered vehicles and provide valid insurance on such vehicles. The contractor shall ensure that employees are licensed and trained to operate the equipment. 7.3 Office Space

ASU currently provides the contractor with a small office location and storage area within SDS to coordinate their activities. There is an office trailer located at the top of the northeast ramp within SDS.

7.4 Radio Communication

The contractor shall provide, at its own expense, radio communication within its staff. AOF will provide one radio for communication between AOF and the contractor’s head supervisor for all SDS and selected WFA events as well as other selected events. The contractor assumes all liability of radio.

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7.5 Hours of Operation

AOF offices are open Monday - Friday 8:00 a.m. – 5:00 p.m. In addition to these hours, management personnel are available at every event or on call.

The hours of operation for Sun Devil Stadium are currently 7 AM to 7 PM Monday thru Friday. All staff must enter through the north entrance of SDS.

Gates are typically open to the public 1 1⁄2 hours prior to the start of an event.

In general, Event Staff (security, ushers, and ticket takers) call time is 2 hours before kick-off. 7.6 Athletic and Event Schedules and facility information can be found at www.thesundevils.com. Facility floor plans are attached in Appendix A.

7.7 Attendance Figures are referenced in Exhibit B – Average Attendance by Facility/Event. 8. REFUSE RECEPTACLES

After each event, all bins are to be emptied, maintained and returned to its location. Best efforts must be made to pair compost and recycle cans together. Compactors/dumpsters are located within or adjacent to all facilities.

9. SDS RESTROOM FIXTURE INVENTORY is attached in Appendix A. 10. DAMAGE/REPAIRS

All damages and/or necessary repairs at the facilities must be submitted to the AOF Facilities Manager within 48 hours after event.

11. LOST AND FOUND

All items found in the stadium during cleanup of events must be turned in to the AOF Facilities Manager with the location found noted.

12. WASHING

Sun Devil Stadium must be washed in its entirety following all events. Sections currently numbered 145-149 must be mopped only. Other athletic facilities will be required to be mopped or washed as detailed in Exhibit A – Post Event Details or as requested by the AOF Facilities Manager.

Phoenix Municipal Stadium, Baseball, Farrington Softball Stadium and Sun Devil Soccer Stadium will require washing at a minimum 2 times per season, prior to the start of the playing season as well as prior to PAC-12 Conference play.

13. EVENT CLEAN UP, STAFFING

The entire facility must be completely cleaned immediately following event.

If staff is not specifically requested at event, at minimum, 2 post Event Staff is to report 1/2 hour after the scheduled start of event to begin clean up unless otherwise requested by the AOF Facilities Manager.

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If Event Staff is requested, at least 1 staff member must be able to communicate with the AOF Facilities Manager in English.

Events to be provided with custodial services include ASU Athletic Events, and all ancillary events.

ASU reserves the right to clean the facilities for any event internally, if so desired. Post Event Details

Additional information for the post event clean up at Sun Devil Athletic events shall include but may not be limited the following;

Additional Pre and Post Event Notes for Sun Devil Stadium

TASK LIST - SUN DEVIL STADIUM CLEAN-UP - PRE-EVENT Includes, but not limited to: a) Report to stadium minimum of seven hours before game time.

b) Pick up any trash that may have accumulated throughout the stadium; i.e. seating areas, entries, gates, concourusses, stairs, ramps.

c) Pick up in locker rooms and restock restrooms; vacuum and mop as needed in the home and visitor locker rooms at the stadium.

d) At least 4 hours prior to event, open and inspect all restrooms; inspect Guest Assistance Centers, First Aids and Police and perform any last minute touch up cleaning.

e) Verify that all trash, compost and recycle cans are lined and properly placed. g) Place lined trash and recycle cans at all gates.

h) Place 2 lined trashcans and 2 recycle cans on each team bench area. i) Make sure all hose bibs used for washing are not leaking.

j) Check with Facility Manager for any additional issues that may have arose. k) Ensure players tunnels are cleaned.

TASK LIST -SUN DEVIL STADIUM- TO BE COMPLETED BEFORE LEAVING ON EVENT DAY Includes, but not limited to:

a) As soon as game ends, empty receptacles on sidelines, and handicapped field risers. Sweep and pick up all trash on risers. Remove cans from field.

b) North locker room facility must be entirely cleaned and locked.

c) The south plazas and gate areas, ticketing plaza, ramps, steps and lower level are to be cleaned and receptacles emptied and pulled into the stadium and neatly stacked and the gates are locked.

d) All stairwells cleaned, and cans relined.

e) T.V. Pad and drive are cleaned, garbage and debris removed, and cans stacked.

f) North Gate and Plaza area cleaned, cans emptied and pulled into the stadium and neatly stacked and the gates are locked.

g) Stadium light turned off if requested.

h) Remove all debris from field sidelines and field. i) Tillman Tunnel is cleaned and mopped inside and out.

j) All tailgates cleaned up if requested and scheduled (invoiced separately). k) Note any damages and/or repairs needed.

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m) The Carson Center is used for various reasons on event days. The entire building is to be cleaned and stacked following events as it is considered part of the stadium on event days. n) The SAF (north end building) will have some rooms in operation going into the 2016 football season. The restrooms (4), command center, and corridors will need to be cleaned. Beginning in the 2017 season, the entire building will need to be cleaned following football games.

NOTE: The day following the event, by sunrise, from outside stadium, it should appear that no event has taken place.

ASU Baseball

Phoenix Municipal Stadium Post-Event Cleaning Event Clean-up areas:

-ASU Clubhouse -Ticket Office

-Stadium Ops building

-Press Area, Press box restrooms -Suites

-Visiting Locker Room -All Public Restrooms

-Seating, Concourses, Entry Gates -Umpire’s Locker Room

-Dugouts -Lawn spaces

-Parking lots associated with the stadium Event tasks for each area specified above:

-Picking of loose trash, including under the bleachers and separating it according to our zero-waste practices

-Emptying and relining of all compost, recycle and trash containers and separated according to our zero-waste practices

-Blowing of concourse and seating bowl and wiping seats when complete

-Wiping and mopping of all restroom areas, including toilets, sinks and counter tops -Vacuuming of all indoor carpet and locker rooms, as well as wiping done all counters and desks

-Mopping of the ASU locker room floor

-Make sure all gates are locked and lights turned off when job is complete -Mopping and cleaning of all shower areas

-Mopping or washing of any spills that may have occurred during the event

Post-event custodial staff should include a minimum of 8 staff members, including a supervisor, report 2 hours and 30 minutes after the start of a baseball event, unless otherwise noted.

1 male and 1 female porter should be on-site for a baseball event and should arrive when gates open (1 ½ hours before the start of the event) unless otherwise noted.

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-Cleaning staff should arrive on site 30 minutes after the scheduled game start time, and remain on site for the duration of the event and provide service throughout the competition such as sweeping or cleaning up spills, restocking restrooms, changing out full trash liners, etc.

-A minimum of 2 porters during the game (1 male, 1 female), and 3 staff during post event cleaning

-Post-event cleaning should include the following

-Cleaning of both dugouts (Replace trash liners, sweep floor of dirt and remove dirt, wash floor with hose)

-Cleaning of seating bowl (All trash, seeds, peanut shells, as well as mopping of bad spill areas)

-Cleaning of Home and Visitor Locker Rooms (Restock and clean restrooms in locker areas as well as replace trash liners)

-Removal of trash from the coach’s offices -Cleaning and restocking of all public restrooms -Cleaning and restocking of the Umpire’s locker room -Mopping Dugout Tops

-Cleaning of Press Box (Windows, Carpet, countertops, trash liners) -Cleaning of Berm area

-Responsible for all trash cans pertaining to the event, including trash bins coming from each parking lot and television crew staging area

-After each series and prior to next series, at a minimum concourses and dugout tops are to be washed

-Daily Checklist filled out by cleaning supervisor at the end of each post clean, checking off major items as they are done, as well as noting any items low in stock and in need of purchase left for facility coordinator to review the next day Soccer Stadium Clean-Up Requirements

-Cleaning staff should arrive on site 30 minutes after the scheduled game start time, and remain on site for the duration of the event and provide service throughout the competition such as sweeping or cleaning up spills, restocking restrooms, changing out full trash liners, etc.

-A minimum of 2 porters during the game (1 Male, 1 Female), and 3 staff during post event cleaning

-Post-event cleaning should include the following

-Cleaning of Seating bowl (All trash, seeds, and mopping of bad spills) -Cleaning of bench areas, as well as replacing liners at bench areas -Cleaning of Home Locker Room at Soccer

-Cleaning of Visitors’ Locker Room at Farrington Stadium (Used by visiting teams)

-Cleaning of Umpire Room at Farrington (Officials use for Soccer events) -Cleaning of Coaches Offices

-Cleaning of Team Room

References

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