Coventry City Council

(1)

Coventry City Council

Comparison Group:

2014-15 Actuals and 2015-16 Estimates

(m) (d) (h) (t) (n) (x) (w) (s) (r) (e) (a) (z) (f) (g) (u) (k)

Coventry Derby Bolton Sheffield

Wolverhampton Medway

Walsall Nottingham Rochdale Sandwell Dudley Salford Oldham Kirklees Bradford

Newcastle upon Tyne

Page 1

Libraries_Profile 09/03/2016

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FOREWORD

I am pleased to be able to present the fifth edition of the CIPFAstats Comparative Profile for Public Library Services.

These profiles provide a comprehensive analysis of public libraries data covering all the major topics collected in the CIPFAstats Public Libraries

collection.

This means that there should be something for everyone interested in the running of public library services.

The analysis is simple and non-judgemental. You will not find any

quartiles, traffic lights or subjective commentary. Instead the report seeks to visualise the data and to enable readers to draw their own conclusions.

The "Executive Report" acts as a high level summary, but is also designed as an introduction to the whole report. Most readers will find reading through these pages helpful as an introduction to the style and logic of the more detailed pages.

The reports will aid everyone interested in public library services to ask informed questions and come up with informed proposals for how the services should be delivered in the future.

We hope you find this report interesting and helpful. If you have any comments, suggestions or queries then CIPFA would be delighted to hear from you (please see appendix 5 for contact details).

Kind regards,

Ian Watson

Lancashire County Council

Chair of the CIPFA Public Library Statistics Working Party

(3)

Executive Summary Page 4

Section A - Libraries & Library Users Page 7

Section B - Resourcing Page 15

Section C - Workload Page 25

Section D - Stock Page 31

Section E - Performance Page 41

Appendices Page 45

INDEX

Approach to missing data INTRODUCTION

The aim of the profile is to provide management information for decision makers involved in providing the libraries service. Due to the wide range of topics covered, the report will have a broad appeal and should be of interest to members, librarians and officers.

This profile compares your authority's library service figures from the 2015 CIPFAstats collection with the group of authorities specified on the title page.

This is the fifth year of the profile, CIPFA would greatly appreciate your feedback and suggestions on how we can make the profiles more interesting and useful.

• 93% of UK Library Authorities provided data for the 2015 CIPFAstats Public Library Statistics. Authorities who did not provide data are excluded from these comparisions completely.

• In a small number of cases authorities have provided totals (e.g. for costs), but not a complete breakdown. In such cases the breakdown has been estimated by techniques such as apportionment or comparison to previous years' figures.

• In a small number of cases authorities have not provided other pieces of information. Where CIPFA felt this value was important an estimation has been made. In no cases does this estimated data constitute more than 15% of the data used in a comparision.

• Should any authority not be fully happy with estimates provided for their authority we will be very happy to produce a new report for them using new data supplied by that authority.

• If you have any queries about our approach please do not hesitate to contact us: [email protected]

Page 3

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A: Libraries and Library Users

•

Population is an important figure in this report as we use it as a denominator to adjust for the size of the authority (see next chart).

Coventry is the 2nd largest of the 14 authorities compared here (in terms of population).

The number of active borrowers per 1,000 population is a key indication of how well the library service engages with the public.

Coventry is in the top quartile suggesting that the library service engages well with the population when compared to the other authorities.

Please see appendix 1 for further details on quartiles.

Coventry has one of the highest numbers of libraries within the group giving an indication of the scale of the library service.

For more information about this type of chart please see appendix 1.

EXECUTIVE SUMMARY

Comparing Coventry with 13 Other Library Authorities

This summary provides an overview of the key indicators from the main report along with a few points of current interest, showing how your authority's library service compares against other authorities.

Unless specified otherwise all data relates to 2014-15 Actuals.

The chart on the left compares the number of libraries your authority has with the other authorities in the comparison. Coventry has 18 libraries (the bar highlighted in black) compared to an average of 16 libraries (as shown by the horizontal line). Each pale bar represents one of the authorities in the comparator group.

0 100 200 300 400 500 600

t m e a s k h w x n d z f r

Population (000's)

0 50 100 150 200 250 300

k s x m a t d f n w r e z h

Number of Active Borrowers per 1,000 population 0

5 10 15 20 25

e x r m w a z s n k d t f h

Number of Libraries (31/03/15)

(5)

B: Resourcing

•

• Coventry had 2.1% of 'worked hours' provided by volunteers in 2014-15 compared to an average of 2.6%.

For most authorities a drop can be seen in the 2015-16 estimates.

One well publicised approach that library authorities are taking is using volunteers.

Total revenue expenditure per 1,000 population is a key cost indicator. Figures in the graph opposite are 2014-15 actuals.

Coventry comes out as being at the middle of the comparison, which suggests that its costs are similar to the group as a whole. It may be worthwhile looking at the authorities who are cheaper to see if there is anything it can learn from their approaches.

The line chart plots the total revenue expenditure per 1,000 population over the last four years and shows the estimated figure for 2015-16. The population figure used for all years is the mid-year 2014 figure, so the changes in value relate to changes in expenditure only.

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

d k f w a e m s h x r z t n

Total Revenue Expenditure per 1,000 population

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

£16,000

£18,000

£20,000

2011-12 2012-13 2013-14 2014-15 2015-16

(Estimates) Total Revenue Expenditure per 1,000 population: Time Series

Coventry Average

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

e d r s x w f n m h a z k t

Volunteer hours as a % of volunteer hours plus employee hours

Page 5

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C: Workload

•

D: Stock

•

E: Performance

•

This chart compares the overall book stock level of the library service.

Coventry successfully supplied 53% of book requests within 7 days of request. This was at the low end of the authorities compared.

The number of visits per 1,000 population is a strong indicator of workload faced by the authority.

It is also another measure of engagement and offers a more complete picture as it will include other reasons for visiting the library as well as borrowing.

This chart compares another core library activity, providing an indicator for both workload and the demand placed on the library book stock.

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000

f e k m r x s h w a d z t n

Physical Visits for Library Purposes per 1,000 population

0 500 1,000 1,500 2,000 2,500

s e n d k t a f x z w r h m

Total Book Stock per 1,000 population 0

500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500

a n e x w d m f r s k z h t

Total Book Issues per 1,000 population

0%

10%

20%

30%

40%

50%

60%

70%

80%

s a h d z f n x k e r w m t

Percentage supplied within 7 days

(7)

(See page 8 for details)

Section Contents

Page 8 A1: Service Points

Number of service points Busiest service points Page 10 A2: Population Density

Comparisons for static & mobile libraries

% authorities without mobile libraries

Page 11 A3: Opening Hours

Distribution of opening hours

Opening hours at busiest service points

Page 12 A4: Library Users

Number of active borrows Number of housebound readers Number of visits

Electronic counters Visits to website

Page 14 A5: Electronic Workstations Number of terminals

Number of hours available & recorded Public wi-fi access

SECTION A: LIBRARIES AND LIBRARY USERS

0 1 2 3 4 5 6 7 8 9

r x z n e w d a m f k s h t

Total Service Points per 100,000 population

• This section compares the information on numbers of libraries, opening hours, library users, visits and electronic access.

Page 7

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at 31 March 2015

Mobile Libraries Static Service Points Total Service Points

Population

Source: CIPFA Public Library Statistics 2015 - Cells 1 to 45, ONS Population Estimates Mid 2014

2014-15 Actuals

Busiest Service Point (Issues): Busiest Service Point (Visits):

Issues per annum Visits per annum

Source: CIPFA Public Library Statistics 2015 - Cells 48 & 49 Source: CIPFA Public Library Statistics 2015 - Cells 50 & 51 Central Library Average

265,566 450,370 432,308

Central Library 18

Average

5.3 5.6

17

Busiest Service Points 337,400 296,829

Authority

5.0 5.8

A1: Service Points

Number 1

/ 100k pop 0.3

Average 0.2

Authority

194,833

Authority Average

0 50,000 100,000 150,000 200,000 250,000 300,000 350,000

t m k s a f h e w d n z x r

Issues per annum

0 200,000 400,000 600,000 800,000 1,000,000

z k f h t s m r n e w a d x

Visits per annum 0

5 10 15 20 25

e x r m w a z s n k d t f h

Total Service Points

0 1 2 3 4 5 6 7 8 9

r x z n e w d a m f k s h t

Total Service Points per 100,000 population

(9)

2014-15 Actuals

Libraries closed Libraries Opened Net Library openings

Source: CIPFA Public Library Statistics 2015 - Cell 46 Source: CIPFA Public Library Statistics 2015 - Cell 47 0.00

A1: Service Points (continued)

Library Opening/Closures

Authority

0 0.0 -0.14

Avg

0 0.14

0

/100,000 pop

0.0 0.0

-2.50 -2.00 -1.50 -1.00 -0.50 0.00

z x w s r n m k h f e d a t

Net Openings/Closures 0.00

0.50 1.00 1.50 2.00 2.50

t z x w s r n m k h f e d a

Libraries Permentanly closed

0.00 0.20 0.40 0.60 0.80 1.00

z x w t s r n m k h f e d a

Libraries Opened

Page 9

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2014-15 Actuals

Population Density

Mobile Libraries

Number / 100k pop 0.3

Population Density and Number of Service Points

Authority

0.2 Average

Mobile Libraries Median

34.2 26.0

A2: Population Density

1 0.0

0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8

0 5 10 15 20 25 30 35 40 45

Mobile Libraries per 100,000 population

Population Density

Mobile Libraries

Comparator Group Coventry

0.0 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0

0 5 10 15 20 25 30 35 40 45

Static Service Points per 100,000 population

Population Density

Static Service Points

Comparator Group Coventry

• In urban areas of high population density a small number of service points will be able to provide service to a large population. In rural areas more service points will be required to enable the population to have easy access.

• The scatter plots below compare these two factors. For all UK library authorities it can be seen that as population density increases (on the horizontal axis), the number of libraries per 100,000 population tends to be lower.

• As these charts are strongly effected by outliers, values for population density are capped at 120 and service points per 100,000 population capped at 18.0 and 3.0 for static service points and mobile libraries respectively.

0.2 0.4 0.6

0.8 Mobile libraries per 100,000 population

64.3%

35.7%

% Authorities with no mobile libraries

(11)

2014-15 Actuals

/ 100,000 population Total

Service Points Non-Statutory

A3: Opening Hours

% in Each Band Statutory

Hours Open

Authority Average

Authority

Average

Authority

Average All Libraries: < 10

Mobile: <10 Mobile: >10 Static: 10-14 Static: 15-19 Static: 20-24 Static: 25-29 Static: 30-34 Static: 35-39 Static: 40-44 Static: 45-49 Static: 50-54 Static: 55-59 Static: >60 Total

Source: CIPFA Public Library Statistics 2015 - Cells 1 to 45

Busiest Service Point (Issues): Busiest Service Point (Visits):

0 0 0 0 0 0.0 0.0

Opening Hours - Busiest Service Points Central Library

0.0%

16 0 1 18 17

0.2

22.2%

0.0%

16.7%

0.6

0.4

10.1%

11.9%

7.0%

3.4%

8.3%

0.0%

0.6 4

0.0%

0

Average:

Coventry

4 0 0

0.0 0.9 0.0 1.2 5.3

Coventry 58.0 Average: 47.4 58.7

0.4 0

Central Library

18 5.1

58.0

22.2%

1.2

3 0 1

0

3.0%

8.9%

12.4%

10.9%

14.5%

1

0.0%

0.7

5.6%

0.0%

27.8%

5.6%

0.2

7.2%

0.7 0.0

0.4 0.7

2.3%

0 0

0 0 0.0

0.2

0.0% 0.0%

0 0.0

0.0%

2 2 1 1 1 5

0

0 0

0

3 0 4 0

0 1 2 2 2 2 1 2 2 1 1 1

0 1

0

1 0

0 0

4 0

0 0

5 0 0

0 0

1.5 0.0 1

0 0 1 2

0.3 0.0 0.3 0.0 2

2 3

1 0.0

0%

5%

10%

15%

20%

25%

30%

All Libraries

< 10

Mobile:

<10

Mobile Libraries

>10

10-14 15-19 20-24 25-29 30-34 35-39 40-44 45-49 50-54 55-59 >60 Weekly Opening Hours

Percentage of libraries in each opening hours band

Coventry Comparator Group

0 20 40 60 80

s n h e k f a t m d r x z w

Opening Hours at the Busiest Service (Issues)

0 20 40 60 80

z s n h e k f a t m d x r w

Opening Hours at the Busiest Service (Visits)

Page 11

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2014-15 Actuals

Active Borrowers Housebound Readers

Source: CIPFA Public Library Statistics 2015 - Cells 122 & 123

Physical Visits 2010-11 2011-12 2012-13 2013-14 2014-15

Source: CIPFA Public Library Statistics 2015 - Cell 124

/1,000 pop

A4: Library Users

Number

47,797 142 137

Average

1,753,983

4,878

5,367

4,512 1,734,154

5,055

4,120

277 0.8 1.5

5,008 Physical Visits for Library Purposes

Number per 1,000 pop Average 5,380

5,556 1,665,102

1,705,539

5,254

4,566 1,774,310

0

50 100 150 200 250 300

k s x m a t d f n w r e z h

Number of Active Borrowers

0 1 2 3 4

w z e r n a x t k m h d s f

Number of Housebound Readers

0 1,000 2,000 3,000 4,000 5,000 6,000 7,000

f e k m r x s h w a d z t n

Physical Visits for Library Purposes

0 1,000 2,000 3,000 4,000 5,000 6,000

2010-11 2011-12 2012-13 2013-14 2014-15

Physical Visits per 1,000 population

Coventry Average

(13)

2014-15 Actuals

Average

S.P. with Electronic Counters Visits to Website

Source: CIPFA Public Library Statistics 2015 - Cell 127 Source: CIPFA Public Library Statistics 2015 - Cell 128

Website Visits 2010-11 2011-12 2012-13 2013-14 2014-15

Source: CIPFA Public Library Statistics 2015 - Cell 128 and equivalent for previous years 1,561

57%

A4: Library Users (continued)

Authority Number per 1,000 pop

94% 828

Average 264,700

711

1,432 85,271

270 934 Number per 1,000 pop Average

531

732 253,438

784 175,132

785 231,947

264,700

828

785

0%

20%

40%

60%

80%

100%

h d m w x r e f t k n z s a

Percentage of Service Points with Electronic Counters

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

s d t m f w x e z r n h k a

Visits to Website per 1,000 population

0 200 400 600 800 1,000 1,200 1,400 1,600 1,800

2010-11 2011-12 2012-13 2013-14 2014-15

Website Visits per 1,000 population

Coventry Average

Page 13

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2014-15 Actuals

Terminals Hours Available

Number per 1,000 pop Authority

Hrs Recorded Service Points with Wi-Fi Access

Source: CIPFA Public Library Statistics 2015 - Cell 54 Source: CIPFA Public Library Statistics 2015 - Cell 55 Average

64.6 Number

1,532 536,963

218 75.5

per 100,000 pop

A5: Electronic Workstations

per 1,000 pop Average 1,591

Number

Average

252,562 614 28% 57%

Average 749

0 20 40 60 80 100 120 140

f e k r z h d s m w n a x t

Number of Devices per 100,000 population

0 200 400 600 800 1,000 1,200

k z f e m a r h n s w x d t

Number of Hours Recorded per 1,000 population

0 500 1,000 1,500 2,000 2,500 3,000 3,500

k f z e a m h s r w x d n t

Number of Hours Available per 1,000 population

0%

20%

40%

60%

80%

100%

t e r s f a x n w z m k d h

Percentage of Service Points with Public Wi-Fi Access

(15)

Section Contents

Page 16 B1: Financial Information (Actuals)

Net expenditure, revenue expenditure & income Revenue expenditure breakdown

Revenue income breakdown

Page 20 B2: Cost Indicators

Various cost indicators

Page 21 B3: Financial Information (Estimates) Net expenditure, revenue expenditure & income

% expenditure on staff and materials

Page 22 B4: Staffing

Staff per 100k population Professional & other paid staff Staff costs per employee

Page 24 B5: Volunteers

Analysis of numbers and hours

SECTION B: RESOURCING

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

d k f w a e m s h x r z t n

Total Revenue Expenditure per 1,000 population

• This section examines levels of expenditure, staffing and the use of volunteers.

Page 15

(16)

2014-15 Actuals Revenue Expenditure Revenue Income Net Expenditure

graphs shown per 1,000 population

Source: CIPFA Public Library Statistics 2015 - Cells 157, 167 & 168

Revenue Expenditure

2011-12 2012-13 2013-14 2014-15

2015-16 (Estimates)

Source: CIPFA Public Library Statistics 2015 - Cell 157 and equivalent for previous years

5,414,575 16,758 16,273

5,336,373 15,816 15,348

4,402,544 13,048 15,627

5,157,938 16,338 18,073

4,989,840 15,746 17,146

785

1,974 5,071,595

15,031 13,180

£ per 1,000 pop Average

264,778

15,154 5,336,373

15,816

B1: Financial Information (Actuals)

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

£16,000

£18,000

£20,000

2011-12 2012-13 2013-14 2014-15 2015-16

(Estimates) Revenue Expenditure per 1,000 population: Time Series

Coventry Average

£0

£5,000

£10,000

£15,000

£20,000

w f s m e a k h x d r z t n

Net Expenditure

£0

£5,000

£10,000

£15,000

£20,000

£25,000

£30,000

d k f w a e m s h x r z t n Total Revenue Expenditure

-£15,000 -£10,000 -£5,000

£0

w z n x h d s m e t r a f k

Total Revenue Income

(17)

Revenue Expenditure (2014-15 Actuals) Employees

Premises Total Materials Computing Costs

Other Supplies & Services Transport

Third Party Payments Support Service Costs Total Revenue Expenditure

graphs show expenditure per 1,000 population

819,693 2,429 1,737

5,336,373 15,816 15,154

40,530 120 97

10,363 31 152

124,409 369 455

56,518 168 1,858

862,138 2,555 2,033

571,034 1,692 1,305

2,851,688 8,452 7,517

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

w k a m h s e x z t d f r n

Employees

£0

£1,000

£2,000

£3,000

£4,000

£5,000

f k m h s w n e d t r a x z

Premises

£0

£500

£1,000

£1,500

£2,000

£2,500

a w m e d s f z x h r k t n

Total Materials

£0

£200

£400

£600

£800

£1,000

£1,200

£1,400

s a w z k h m n f e r d x t

Computing Costs

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

k f e a t d x r s w n h m z

Other Supplies & Services

£0

£50

£100

£150

£200

d r e a m k z x f t h s n w

Transport

£0

£100

£200

£300

£400

£500

£600

£700

d s n k x h w m z t r f e a

Third Party Payments

£0

£1,000

£2,000

£3,000

£4,000

£5,000

r e x m s h d a w f n z k t

Support Service Costs

Page 17

(18)

Revenue Income (2014-15 Actuals) Overdue Charges

Hire of Audio & Visual Materials Specific Grants

Receipts from the Public Corporate Income Other Income

Reservation Fees Lettings

Electronic Revenue Provision to other LAs Total Revenue Income

14,437

43 139

264,778

785 1,974 108,484

322 271 64,480

191 317 26,307

78 52 2,111

6 1,093

48,959

145 102

3,761

8,763

1,913

0

11

26

6

0

7

81

30

22

£0

£50

£100

£150

£200

m x h k d f a t n z s e r w

Overdue Charges

£0

£50

£100

£150

t x a m w s f h e n k z d r

Hire of Audio & Visual Materials

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

£14,000

k f d s t n r m z w x h e a

Specific Grants

£0

£200

£400

£600

£800

£1,000

£1,200

k r m e z h f a t n d w x s

Receipts from the Public

£0

£500

£1,000

£1,500

£2,000

f a r k e t m h n w z x s d

Corporate Income

£0

£50

£100

£150

£200

£250

£300

£350

a t e s k x d w z h m n f r

Other Income

(19)

Total Other Income (2014-15 Actuals) Reservation Fees

Lettings

Electronic Revenue Provision to other LAs Total Other Income

Source: CIPFA Public Library Statistics 2015 - Cells 159, 160, 162 & 163

81 26

8,763

7 11

3,761

14,437

43 139 22 0

0

30 6

1,913

£0

£50

£100

£150

£200

£250

£300

a t n e z x w s r m k h f d

Provision to other LAs

£0

£50

£100

£150

£200

£250

s x w a z m d t r n k h f e

Electronic Revenue

£0

£5

£10

£15

£20

£25

d k f w m x n z e t s r h a

Reservation Fees

£0

£50

£100

£150

£200

£250

£300

e t k d h z x s m n w f a r

Lettings

£0

£50

£100

£150

£200

£250

£300

£350

a t e s k x d w z h m n f r

Other Income

Page 19

(20)

Average Cost per Book Cost per Visitor

• Average cost per book acquisition. • Revenue expenditure divided by visitor number.

Source: CIPFA Public Library Statistics 2015 - Source: CIPFA Public Library Statistics 2015 - Sum of Cells 133 to 137 divided by Cell 71 Cell 157 divided by Cell 124

% Employee Expenditure % Material Expenditure

Source: CIPFA Public Library Statistics 2015 - Source: CIPFA Public Library Statistics 2015 -

Cell 131 as a percentage of Cell 157 Cell 151 as a percentage of Cell 157

• Cost per Available Hour

% Support Services Cost per Available Hour

Cell 156 as a percentage of Cell 157 Cell 157 divided by Cell 53

Average £ p Average

% Average

15% 12%

53% 51% 11% 9%

% Average % Average

£ p Average

£9.94 £10.78

£8.79 £7.24 £3.13 £3.73

B2: Cost Indicators

£ p

£0

£2

£4

£6

£8

£10

n z m h s d w r x f e t a k

Average Cost per Acquisition (Books)

0%

2%

4%

6%

8%

10%

12%

14%

d a w z m e s x t r n h f k

Material Expenditure as a % of Revenue Expenditure

0%

10%

20%

30%

40%

50%

60%

70%

d z t w h a x m s n e r k f

Employee Expenditure as a % of Revenue Expenditure

£0

£1

£2

£3

£4

£5

£6

d k w a t s n z h x m f r e

Cost per Visitor

0%

10%

20%

30%

40%

d r x e m n h s a w f z t k

Support Service Costs as a % of Revenue Expenditure

£0

£5

£10

£15

£20

£25

d t w s x h r a m e n k f z

Cost per Available Hour

(21)

Net Expenditure Employees Premises

Supplies & Services - Materials Other Expenditure

Revenue Expenditure Revenue Income Net Expenditure

Source: CIPFA Public Library Statistics 2015 - Cell 170 to 174

2015-16 Estimates 2015-16 Estimates

% Employee Expenditure % Material Expenditure

Cell 170 as a percentage of Cell 174 Cell 172 as a percentage of Cell 174

66% 51% 15% 9%

4,038,986

11,971 13,353

% Average % Average

4,402,544

13,048 15,627 (363,558)

(1,078) (2,274) 658,361

1,951 1,341 567,151

1,681 5,000 7,425 291,732

865 1,861 2,885,300

8,552

B3: Financial Information (2015-16 Estimates)

0%

2%

4%

6%

8%

10%

12%

14%

16%

m a w n d e z t x s r h f k

Material Expenditure as a % of Revenue Expenditure

0%

10%

20%

30%

40%

50%

60%

70%

80%

z m w t h a s x d e n r k f

Employee Expenditure as a % of Revenue Expenditure

£0

£5,000

£10,000

£15,000

£20,000

£25,000

f w a s x k h e m r d z t n

Net Expenditure

£0

£10,000

£20,000

£30,000

£40,000

f k w a s x h e m r d z t n

Total Revenue Expenditure

£0

£5,000

£10,000

£15,000

k f a m t h n e s x z r d w

Total Revenue Income

Page 21

(22)

at 31 March 2015

Professional Staff All Other Staff Total Staff

This tree diagram analyses professional and other staff as a percentage of total staff.

Your authority's value is followed by the average value in italics.

Professional Staff

Total Staff

All Other Paid Staff 11.9

3.5 4.7

102.0

30.2 22.1

B4: Staffing

17.6%

89.6% 82.4%

113.8

33.7 26.8

10.4%

FTE per 100,000 pop Average

0 10 20 30 40

a m k s w h f e z x t d r n

Total Staff per 100,000 population

0 2 4 6 8

z k w a s t d m f h e x n r

Professional Staff per 100,000 population

0 5 10 15 20 25 30 35

m a k h f s e w r x z d n t

Other Paid Staff per 100,000 population

(23)

Employee Costs per Employee Employees per 1,000 population Employee Costs per 1,000 population

Source: CIPFA Public Library Statistics 2015 - Cell 131 divided by Cell 97

All Staff 2010-11 2011-12 2012-13 2013-14 2014-15

113.2 0.34 0.29

128.4 0.41 0.40

116.9 0.37 0.35

27,967

FTE per 1,000 pop Average 25,057

113.9 0.35 0.31

113.8 0.34 0.27

B4: Staffing (continued)

£ Average

0.3 0.3

8,452 7,517

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45

2010-11 2011-12 2012-13 2013-14 2014-15

Employees per 1,000 population: Time Series

Coventry Average

£0

£2,000

£4,000

£6,000

£8,000

£10,000

£12,000

w k a m h s e x z t d f r n Employee Costs per 1,000 population

£0

£10,000

£20,000

£30,000

£40,000

£50,000

w x k h t e d z s a m r f n

Employee Costs per Employee

0.0 0.1 0.2 0.3 0.4

a m k s w h f e z x t d r n

Employees per 1,000 population

Page 23

(24)

2014-15 Actuals

Volunteers Volunteer Hours

Average Hours per Volunteer

Source: CIPFA Public Library Statistics 2015 - Cells 98 & 99

• The section below uses 1,625 hours as the annual hours worked by a full-time member of staff.

• We use this to compare hours provided by paid staff and volunteers.

• The two charts below compare the volunteers to the total of paid staff and volunteers.

% Hours worked by volunteers Volunteers as % headcount

Source: CIPFA Public Library Statistics 2015 - Cells 98 & 99 Source: CIPFA Public Library Statistics 2015 - Cells 98 & 99

Volunteers 2010-11 2011-12 2012-13 2013-14 2014-15

194

85 Number Average

52

76 53

57

70

94

63.0% 47.3%

83

56

2.1% 2.6%

FTE Average

194

85

20.3

38.8 3,933

3,175

% Average Number Average

B5: Volunteers

0 50 100 150 200 250

m e s x d r w a h f z n k t

Number of Volunteers

0 2,000 4,000 6,000 8,000 10,000

e d s m w x r f a h n k z t Number of Volunteer Hours

0 10 20 30 40 50 60

n d k w e f r h s a x z m t

Number of Hours per Volunteer

0 50 100 150 200 250

2010-11 2011-12 2012-13 2013-14 2014-15 Number of Volunteers: Time Series

Coventry Average

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

e d r s x w f n m h a z k t

Volunteer hours as a % of volunteer hours plus employee hours

0%

20%

40%

60%

80%

e x s d m r w f h n a z k t

Number of volunteers as a % of volunteer headcount plus employee headcount

(25)

Section Contents

Page 26 C1: Book Issues

Split by children/adult and fiction/non-fiction

Page 27 C2: Stock Turn

Split by children/adult and fiction/non-fiction Page 28 C3: Audio, Visual, Electronic & Other Issues

Split by various categories

Page 30 C4: Request Service

Total and online

Page 30 C5: Enquiries

Total and online

Page 30 C6: Inter-Library Loans Supplied and received

SECTION C: WORKLOAD

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500

Total Book Issues per 1,000 population

• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.

Page 25

(26)

2014-15 Actuals

Adult Fiction Adult Non-Fiction Children's Fiction Children's Non-Fiction Total Book Issues

Breakdown of issues (percentage). Your authority's value is followed by the average value in italics.

Adult Fiction

Adult Non-Fiction

Children's Fiction

Children's Non-Fiction

Source: CIPFA Public Library Statistics 2015 - Cells 100 to 103 44,895

188,488 559 535

348,473 1,033

133

40.1% 43.3%

19.4% 19.1%

167

971,929 2,881 2,800

4.6% 6.0%

31.7%

Book Issues

35.9%

C1: Book Issues

Number /1,000 pop Average

390,073 1,156 1,211

886

0 500 1,000 1,500 2,000

a e w n x d r f m k z h s t

Adult Fiction Issues

0 200 400 600 800 1,000

a s k n d f e m h w x t r z

Adult Non-Fiction Issues

0 200 400 600 800 1,000 1,200 1,400 1,600

e x n a m w d z s r f h k t

Children's Fiction Issues 0

500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500

Total Book Issues

0 100 200 300 400 500 600

n e a x d f w m h z s r t k

Children's Non-Fiction Issues

(27)

2014-15 Actuals

Adult Fiction Adult Non-Fiction Children's Fiction Children's Non-Fiction Total Book Issues

Source: CIPFA Public Library Statistics 2015 - Cells 100 to 104 divided by Cells 58 to 62 respectively

• Number of books issued divided by the book stock (i.e. the average number of times each book was issued during the year).

3.3

3.5 3.6

2.4 1.9

4.4 3.5

2.9

2.0 1.8

Number Average

C2: Stock Turn

0.0 1.0 2.0 3.0 4.0 5.0 6.0

x d h a w n r m k f e z t s

Adult Fiction Stock Turn

0.0 1.0 2.0 3.0 4.0 5.0

w m h x d k a n e t f r z s

Children's Fiction Stock Turn

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5

d w n a m e h k x f z r s t

Children's Non-Fiction Stock Turn 0.0

0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0

d w x a m h n r f e k z t s

Total Book Issue Stock Turn

0.0 0.5 1.0 1.5 2.0 2.5 3.0

d w m a x f n t r z h k e s

Adult Non-Fiction Stock Turn

Page 27

(28)

2014-15 Actuals

Sound Recordings Music

Adult Talking Books Children's Talking Books Video & DVDs

Multimedia & Open Learning Packs Electronic Products

eBooks eAudio eAudiovisuals

Total Audio Visual Issues

graph shown per 1,000 population

This tree diagram analyses Audio, Visual, Electronic & Other Issues.

Music

Adult Talking Books

Children's Talking Books

Videos & DVDs

Multimedia & Open Learning Packs

eBooks

eAudio

eAudiovisuals

Source: CIPFA Public Library Statistics 2015 - Cells 105 to 113 Audio, Visual,

Electronic

& Other Issues

0.0% 0.0%

1.3% 3.5%

13.0% 12.5%

0.0% 0.9%

11.3% 8.9%

46.8%

35.3%

36.3% 23.3%

178.7 196.0

2.8% 4.0%

0 0.0 0.0

60,291

24.5

767 2.3 6.9

7,865 23.3

0.0 1.8

1,714 5.1 7.9

21,857 64.8 45.8

6,834 20.3 17.4

21,254 63.0 91.7

C3: Audio, Visual, Electronic & Other Issues

Number /1,000 pop Avg

0

0 50 100 150 200 250 300 350 400

a x d k w n t m e s z f r h

Total Audio, Visual, Electronic & Other Issues

(29)

C3: Audio, Visual, Electronic & Other Issues (continued)

0 10 20 30 40 50 60

a w s k n m t h e x z r f d

Music Issues

0 50 100 150 200

a n w z e d r k f s t m h x

Adult Talking Book Issues

0 5 10 15 20

a d n s w t k x m f z h e r

Children's Talking Book Issues

0 20 40 60 80 100 120 140

x t a d m k n w e h s f z r

Video & DVD Issues

0 1 2 3 4 5 6

w d f a k z r s x t n m h e

Multimedia & Open Learning Pack Issues

0 20 40 60 80 100

x d k a m s w e n f h r z t

eBook Issues

0 5 10 15 20 25

d x t k a z w r e n m f h s

eAudio Issues

0.0 1.4

z x w t s r n m k h f e d a

eAudiovisual Issues

Page 29

(30)

2014-15 Actuals

Requests Online Requests

2014-15 Actuals

Enquiries Online Enquiries

2014-15 Actuals

Loans Supplied Loans Received

Average Number

Number per 1,000 pop

148 0.4 1.1 201 0.60 1.24

per 1,000 pop Average

C6: Inter-Library Loans

Number per 1,000 pop Average Number

297,888

per 1,000 pop Average 10,918

C5: Enquiries

32.4 18.7

883 738

26,456 78

Number per 1,000 pop

C4: Request Service

149 6,839 20 74

per 1,000 pop Average

Average Number

0 50 100 150 200 250 300 350 400

a x e t h r d s n k m w f z

Number of Requests for Specific Items

0 50 100 150 200 250

k a x t h e d n r s w m f z

Number of Online Requests

0 500 1,000 1,500 2,000 2,500

k s m e x n a d f z w r h t

Number of Enquiries

0 5 10 15 20 25 30 35 40

d n m t f x k z r s h w e a

Number of Online Enquiries

0.0 0.5 1.0 1.5 2.0 2.5 3.0

x h f z s a e k t m r d n w

Supplied

0.00 2.00 4.00 6.00 8.00 10.00

w x r k n h m f s z e a d t

Received

(31)

(Stock per 1,000 population)

Section Contents

Page 32 D1: Book Stock

Split by children/adult and fiction/non-fiction Page 34 D2: Audio, Visual, Electronic & Other Stock

Split by various categories

Page 37 D3: Book Acquisitions

Split by children/adult and fiction/non-fiction

Page 38 D4: Audio, Visual, Electronic & Other Acquisitions Split by various categories

Page 39 D5: All Acquisitions (Books & Audio Visual) Trendline

Page 40 D6: Lending Stock Replenishment Rate Overall replenishment rate

SECTION D: STOCK

• This section examines issues and stock turn for books and other items along with requests, enquiries and loans.

0 100 200 300 400

Adult Fiction

Adult Non-Fiction

Children's Fiction Children's Non-Fiction

Book Stock at 31 March 2015

Avg Coventry

Page 31

(32)

• Books per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total book stock.

Reference Books

Adult Fiction

Adult Non-Fiction

Book Stock Lending Stock

Children's Fiction

Children's Non-Fiction

Reserve Stock

26.0%

9.3%

0.0% 6.3%

38.4% 34.1%

26.7% 30.7%

7.8%

27.1%

D1: Book Stock

Summary

2.1% 9.3%

97.9% 84.4%

0 50 100 150 200 250 300 350

Adult Fiction

Adult Non-Fiction

Children's Fiction Children's Non-Fiction

Book Stock at 31 March 2014

Avg Coventry

(33)

at 31 March 2015

Reference Books Lending Stock

Adult Fiction Adult Non-Fiction Children's Fiction Children's Non-Fiction Reserve Stock

Total Book Stock

78,152 232 309

6,258 19

299,296 887

75 1,191

0 0

79,553 236 261

67 93

22,768

112,565 334 343

D1: Book Stock (continued)

No. /1,000 pop Avg 110

0 100 200 300 400 500

e s n x z a r m d w f t k h

Children's Fiction Stock

0 50 100 150 200 250

n x e a s t f r z m w h d k

Children's Non-Fiction Stock

0 50 100 150 200 250 300 350

s d h f w x e t z a r n m k

Reserve Stock 0

500 1,000 1,500 2,000 2,500

s e n d k t a f x z w r h m

Total Book Stock

0 100 200 300 400

t s k d x h r n w m e a z f

Reference Book Stock

0 100 200 300 400 500 600

e a s n w f z m r k t d x h

Adult Fiction Stock

0 200 400 600 800 1,000

s k e a n f h m t r d z x w

Adult Non-Fiction Stock

Page 33

(34)

• Stock per 1,000 population, see next page for detail.

This tree diagram analyses each type of stock as a percentage of total audio visual stock.

For Reference Music

Adult Talking Books

Children's Talking Books

Videos & DVDs Audio, Visual,

Electronic & Lending Stock Multimedia & Open Learning Packs Other Stock

eBooks

eAudio

eAudiovisuals Reserve Stock

0.0% 0.0%

0.0% 3.6%

14.8% 11.9%

5.3% 4.9%

30.0% 25.2%

99.9% 94.6% 0.0% 1.4%

4.2% 5.4%

22.4% 34.9%

0.1% 1.8% 23.3% 16.2%

D2: Audio, Visual, Electronic & Other Stock

Reference

Music

Adult/Talking Books

Children's/Talking Books

Video & DVD

Multimedia & Open Learning Packs

eBooks eAudio

eAudiovisuals

Reserve

0 5 10 15 20 25 30

Stock at 31 March 2014

Avg Coventry