Testimonials and Case Studies
Tailormade Conference Management has been operating since September 2002. The main services that are offered are:
VENUE SELECTION - FREE
Venue finding service according to client’s location, budget, meeting requirements and quality aspirations. Applies to anywhere in the UK.
Finding, reserving and confirming overnight accommodation, for business and conference related activities with directions to the venue also provided
Advice on event programme, themes and itinerary
Recommend third party suppliers such as Audio Visual and Transport
Compile all contractual administration between client and suppliers Assistance with ticket reservations for train, air and car travel
Invoice checking procedure
EVENT ADMINISTRATION
Coordination of all pre-event administration with the venue(s) Compilation of rooming lists, advice on key points of detail Production of delegate name badges
Directions to venue service for all delegates
Management / production and delivery of all delegate registration packs / gifts/ mementoes / welcome letters / agendas.
EVENT MANAGEMENT AND CO-ORDINATION Pre Conference meet with venue on the day
Visual check of all areas / equipment to be used on the day Preparation of all directional signage
Registration of delegates on arrival
Coordination of timings on the day with the venue Pre-check of all critical break times for quality
Conference evaluation service, produce paperwork and results Liaison with secondary suppliers such as A.V.
Case Study 1: Venue Find
Venue Find Overview:
The Adjudication Panel for England needed to find venues in all parts of the country to support tribunals that needed to be held.
TCM involvement:
Selection of venues Negotiation of prices
Creation of reports for the Adjudication Panel with a minimum of three venues per location, and within a specific budget
Issue confirmation to the venue and the client
Assistance with cancellations if required including negotiation of charges.
Client feedback:
“TCM provide a prompt, reliable service that helps The Adjudication Panel for England choose venues for Tribunals that are held across the country. When you are dealing with locations as diverse as Thetford and St Austell, TCM help save us a great deal of time.”
Yours sincerely
Case Study 2: Product Launch for Agricultural company
Project Overview:
Product launch of cereal fungicide product to major distributors, farmers and and advisors throughout January and February. 32 venues involved
throughout England, Scotland, Ireland and Wales. 1500 attendees over the 7 week period, in Rugby venues.
TCM involvement:
Selection of venues, site visits
Selection of branded vehicle to accompany the tour
Arrangement of all transport and audio visual requirements All pre-event administration with venues and hotels
Telemarketing follow up with all invited attendees to check attendance
On site event management
Case Study 3: Road Show for Major Supermarket
Project Overview:
12 events to help cement customer loyalty between the supermarket and their Wine Club members.
The events took place throughout the UK over a 4 week period involving over 5,000 customers.
At each venue there were:
14 suppliers exhibiting with over 120 wines for customers to taste.
Tutored wine tasting with a celebrity guest speaker, Matthew Jukes or Charles Metcalfe
A selection of the cheese and biscuits for customers to sample
TCM involvement:
Selection of venues, site visits
All pre-event administration with venues
Coordination of the mailing to invited customers Dressing of each venue
Receipt, transportation and storage of all wine and food stocks for each venue
On site event management
Retail sales, and stock management
Client feedback:
Feedback received from the supermarket personnel, their external suppliers and customers after a series of nationwide events has been of the highest order – “Consistently excellent, very good people, very hard working, always helpful. They were excellent, a good team spirit with great enthusiasm”.
Case Study 4: Venturefest Yorkshire
Project Overview:
A one day event that provides advice, connections, investment presentations and networking opportunities for entrepreneurs in high growth sectors. The event involves 1500 delegates, a breakfast event, a number of seminars, +100 exhibitors, keynote presentations and culminates in a large dinner and awards ceremony for 300 guests.
TCM involvement:
Overall project manager for the event Selection of contractors to run the event Securing funding from sponsors
Selling of stands to exhibitors
Selection of speakers and content at the event Communication to the Board of Directors
Management of social media on Twitter & LinkedIn On site event management
Problem solving as necessary on the event day
Case Study 5: Foundation
Project Overview:
A series of events to celebrate Foundation’s 25 year anniversary. This involved 2 customer away days, a charity sky dive and a final high profile event for stakeholders. 60 people attended each of the customer away days and 200 people attended the stakeholder event.
Throughout the duration of the project, TCM also assisted with a successful re-brand of the organisation from “Foundation Housing” to “Foundation UK”.
TCM involvement:
Overall project manager for the events Selection of venues to host all three events
Coordination of design of invitations to customers and stakeholders
Procurement and advice on rebranding collateral Selection of entertainment to support the events All pre-event administration for all three events On site event management
Problem solving as necessary on the event day
Client feedback:
“At the outset, you promised to “over deliver” and I thought that was pretty bold. I have to say you have done just that. I would certainly recommend TCM to anyone.”