SF_LogFile

(1)

*** SilverFast LOGFILE ***

If you experience any problems, please see our online help: http://www.silverfast.de/faq/en.html

If you need further assistance, please don't hesitate to contact us and please s end the attached file to LaserSoft Imaging:

Germany:

LaserSoft Imaging AG, Luisenweg 8; 24105 Kiel, Germany; Hotline: 0900 188 8853 (EUR 0,60/min)

Fax: +49 431 5628 47;

Web/mail contact (for free):

http://www.silverfast.de/show/support/de.html USA and pan-American support:

LaserSoft Imaging Inc USA, 3212-B Gulf Gate Drive, Sarasota, FL 34231 Hotline: +1 888 309 42 15 (USD 1.99/min)

Facsimile: +1 941 925 94 17 Web/mail contact (for free):

http://www.silverfast.com/show/support/en.html

All other non-American countries:

LaserSoft Imaging AG, Luisenweg 6-8, 24105 Kiel, Germany Phone: +49 431 56 00 90

Facsimile: +49 431 56 28 47 Web/mail contact (for free):

http://www.silverfast.com/show/support/en.html

This file, containing information which will also be asked in case of telephone-support,

facilitates the support if you have problems with SilverFast. Read this file car efully.

If you do not agree on sending us all the information, delete the information yo u don´t wish

to communicate.

Please note, however, that this will render the support and a solution more diff icult.

If SilverFast doesn´t find your scanner, please perform the following steps: 1. Please check that your scanner is properly connected to your computer and is switched on.

2. Please check that your scanner is registrated in the list of supported scanne rs.

This list is located later in this logfile,

the entries begin with the Titel "Supp. Scanner:".

3. If your scanner is connected via USB or FireWire (IEEE 1394):

Make sure, that you have installed the most current driver for your scanner.

Date and time: 27.1.2010 9:24:50 Platform : PC

Plugin : PhotoShop

Host : 0x53464170 (SF_Launcher) Host Serial : 495249

Path : C:\Program Files\SilverFast Application\SilverFast Epson-SE\Silve rFast (Epson-SE).8ba

(2)

Permissions : <SilverFast (Epson-SE).8ba>: unlocked Permissions : <SilverFast Epson-SE>: unlocked

Permissions : <SilverFast Application>: unlocked Permissions : <Program Files>: LOCKED

Permissions : <C:>: unlocked

Version : SilverFast Epson-SE v6.5.0r4e

System : Microsoft Windows XP (Version 5.1, Service Pack 2, Build 2600) Memory : 2049 MB RAM

---Processor Information:

---Dual-Core AMD Opteron(tm) Processor 2216, 2400MHz

---Memory Information ---Physical Installed: 2047MB Physical Available: 2047MB Virtual Total: 2047MB Virtual Available: 2033MB ---Disk Information:

---Drive Letter: A:\ removable

Drive Letter: C:\ fixed 78520MB total, 44442MB available Drive Letter: D:\ fixed 78520MB total, 78382MB available

Drive Letter: E:\ cdrom

---Monitor Information:

---Number of Physical Monitors: 1

Primary Monitor Resolution: 1600 x 1200 Primary Monitor Depth: 32

---Detailed Hardware Information:

---DISPLAY devices

Description: Plug and Play Monitor

Location: Monitor

Driver mfg: (Standard monitor types) Low-level name: Monitor\CTX2019

Location: Monitor

Driver mfg: (Standard monitor types) Low-level name: Monitor\DELA02E

Location: Monitor

Driver mfg: (Standard monitor types) Low-level name: Monitor\DELD015

(3)

Location: Monitor

Driver mfg: (Standard monitor types) Low-level name: Monitor\HWP0A72

Location: Monitor

Driver mfg: (Standard monitor types) Path: \Device\VideoPdo0

Low-level name: Monitor\MEL4631 HDAUDIO devices

Description: Realtek High Definition Audio

Location: MEDIA

Driver mfg: Realtek

Path: \Device\0000008a

Low-level name: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_10F10000&REV_10 01

HTREE devices IDE devices

Name: SONY DVD RW AW-Q170A Description: CD-ROM Drive

Location: CDROM

Driver mfg: (Standard CD-ROM drives) Path: \Device\Ide\IdeDeviceP0T0L0-3

Low-level name: IDE\CdRomSONY_DVD_RW_AW-Q170A____________________1.73___ _

Name: Hitachi HDS721680PLA380 Description: Disk drive

Location: DiskDrive

Driver mfg: (Standard disk drives)

Path: \Device\Ide\IdeDeviceP3T0L0-19

Low-level name: IDE\DiskHitachi_HDS721680PLA380_________________P21OAB3A Name: Hitachi HDS721680PLA380

Description: Disk drive

Location: DiskDrive

Path: \Device\Ide\IdeDeviceP2T0L0-e

Low-level name: IDE\DiskHitachi_HDS721680PLA380_________________P21OAB3A PCI devices

Description: PCI standard host CPU bridge

Location: System

Driver mfg: (Standard system devices) Path: \Device\NTPNP_PCI0016

Low-level name: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00 Description: PCI standard host CPU bridge

Location: System

(4)

Path: \Device\NTPNP_PCI0017

Location: System

Low-level name: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00 Description: PCI standard PCI-to-PCI bridge

Location: System

Low-level name: PCI\VEN_1033&DEV_0125&SUBSYS_00000000&REV_06 Description: PCI standard PCI-to-PCI bridge

Location: System

Low-level name: PCI\VEN_1033&DEV_0125&SUBSYS_00000000&REV_06

Description: Texas Instruments OHCI Compliant IEEE 1394 Host Controll er

Location: 1394

Driver mfg: Texas Instruments Path: \Device\NTPNP_PCI0024

Low-level name: PCI\VEN_104C&DEV_8023&SUBSYS_291510F1&REV_00 Description: NVIDIA Quadro FX 1500

Location: Display

Driver mfg: NVIDIA

Low-level name: PCI\VEN_10DE&DEV_029E&SUBSYS_032C10DE&REV_A1 Description: PCI standard RAM Controller

(5)

Low-level name: PCI\VEN_10DE&DEV_0361&SUBSYS_291510F1&REV_A3 Description: PCI standard ISA bridge

Location: System

Low-level name: PCI\VEN_10DE&DEV_0364&SUBSYS_00000000&REV_A3 Description: NVIDIA nForce PCI System Management

Location: System

Driver mfg: NVIDIA

Low-level name: PCI\VEN_10DE&DEV_0368&SUBSYS_291510F1&REV_A3 Description: NVIDIA nForce PCI System Management

Location: System

Driver mfg: NVIDIA

Low-level name: PCI\VEN_10DE&DEV_0368&SUBSYS_291510F1&REV_A3 Description: PCI standard RAM Controller

Location: System

Low-level name: PCI\VEN_10DE&DEV_0369&SUBSYS_291510F1&REV_A2 Description: PCI standard RAM Controller

Location: System

Low-level name: PCI\VEN_10DE&DEV_0369&SUBSYS_291510F1&REV_A2 Description: Standard OpenHCD USB Host Controller

Location: USB

Driver mfg: (Standard USB Host Controller) Path: \Device\NTPNP_PCI0003

Low-level name: PCI\VEN_10DE&DEV_036C&SUBSYS_291510F1&REV_A1 Description: Standard Enhanced PCI to USB Host Controller

Location: USB

Driver mfg: (Standard USB Host Controller) Path: \Device\NTPNP_PCI0004

Low-level name: PCI\VEN_10DE&DEV_036D&SUBSYS_291510F1&REV_A2 Description: Standard Dual Channel PCI IDE Controller

Location: hdc

Driver mfg: (Standard IDE ATA/ATAPI controllers) Path: \Device\NTPNP_PCI0005

Low-level name: PCI\VEN_10DE&DEV_036E&SUBSYS_291510F1&REV_A1 Description: PCI standard PCI-to-PCI bridge

Location: System

Low-level name: PCI\VEN_10DE&DEV_0370&SUBSYS_00000000&REV_A2

Description: Microsoft UAA Bus Driver for High Definition Audio

(6)

Driver mfg: Microsoft

Low-level name: PCI\VEN_10DE&DEV_0371&SUBSYS_291510F1&REV_A2 Description: NVIDIA Network Bus Enumerator

Location: NVIDIA Network Bus Enumerator Driver mfg: NVIDIA

Low-level name: PCI\VEN_10DE&DEV_0373&SUBSYS_291510F1&REV_A3 Description: NVIDIA Network Bus Enumerator

Location: NVIDIA Network Bus Enumerator Driver mfg: NVIDIA

Low-level name: PCI\VEN_10DE&DEV_0373&SUBSYS_291510F1&REV_A3 Description: PCI standard PCI-to-PCI bridge

Location: System

Low-level name: PCI\VEN_10DE&DEV_0376&SUBSYS_00000000&REV_A3 Description: PCI standard PCI-to-PCI bridge

Location: System

Low-level name: PCI\VEN_10DE&DEV_0378&SUBSYS_00000000&REV_A3 Description: Standard Dual Channel PCI IDE Controller

Location: hdc

Low-level name: PCI\VEN_10DE&DEV_037F&SUBSYS_291510F1&REV_A3 Description: Standard Dual Channel PCI IDE Controller

(7)

Low-level name: PCI\VEN_10DE&DEV_037F&SUBSYS_291510F1&REV_A3 Description: Standard Dual Channel PCI IDE Controller

Location: hdc

Low-level name: PCI\VEN_10DE&DEV_037F&SUBSYS_291510F1&REV_A3 USB devices

Description: USB Root Hub

Location: USB

Driver mfg: (Standard USB Host Controller) Path: \Device\USBPDO-0

Low-level name: USB\ROOT_HUB&VID10DE&PID036C&REV00A1 Description: USB Root Hub

Location: USB

Driver mfg: (Standard USB Host Controller) Path: \Device\USBPDO-1

Low-level name: USB\ROOT_HUB20&VID10DE&PID036D&REV00A2 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_03f0&Pid_0024&Rev_0300 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_046d&Pid_c03f&Rev_2000 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_046d&Pid_c043&Rev_2720 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_0471&Pid_082b&Rev_3000 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_04b4&Pid_6830&Rev_0001 Name: EPSON Perfection V700/V750 #4 Description: EPSON Perfection V700/V750

Location: Image

Driver mfg: EPSON

Low-level name: USB\Vid_04b8&Pid_012c&Rev_0100 Name: EPSON Perfection V700/V750 Description: EPSON Perfection V700/V750

Location: Image

Driver mfg: EPSON

(8)

Name: EPSON Perfection V700/V750 #2 Description: EPSON Perfection V700/V750

Location: Image

Driver mfg: EPSON

Low-level name: USB\Vid_04b8&Pid_012c&Rev_0100 Name: EPSON Perfection V700/V750 #3 Description: EPSON Perfection V700/V750

Location: Image

Driver mfg: EPSON

Low-level name: USB\Vid_04b8&Pid_012c&Rev_0100 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_056a&Pid_0018&Rev_0116 Description: CTE-650

Low-level name: USB\Vid_056a&Pid_0018&Rev_0113 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_056a&Pid_0018&Rev_0116 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_056a&Pid_0018&Rev_0116 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_05ac&Pid_1260&Rev_0002

Name: Apple iPod

Description: Digital Still Camera

Location: Image

Driver mfg: Generic

Low-level name: USB\Vid_05ac&Pid_1293&Rev_0001 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_05ac&Pid_1301&Rev_0100 Description: USB Composite Device

Location: USB

Driver mfg: (Standard USB Host Controller) Low-level name: USB\Vid_0711&Pid_0250&Rev_0100 Description: USB Composite Device

Location: USB

Driver mfg: (Standard USB Host Controller) Low-level name: USB\Vid_0711&Pid_0250&Rev_0100 Description: USB Composite Device

Location: USB

Driver mfg: (Standard USB Host Controller) Low-level name: USB\Vid_0711&Pid_0250&Rev_0100

(9)

Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices)

Low-level name: USB\Vid_0711&Pid_0250&Rev_0100&MI_00 Description: USB Human Interface Device

Location: HIDClass

Low-level name: USB\Vid_0711&Pid_0250&Rev_0100&MI_01 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_0781&Pid_5406&Rev_0200 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_0ea0&Pid_2168&Rev_0200 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_1241&Pid_1177&Rev_0270 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_1241&Pid_1177&Rev_0270

(10)

Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_1241&Pid_1177&Rev_0270 Description: USB Human Interface Device

Location: HIDClass

Driver mfg: (Standard system devices) Low-level name: USB\Vid_1241&Pid_1177&Rev_0270 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_13fe&Pid_1e00&Rev_0110 Description: USB Composite Device

Location: USB

Driver mfg: (Standard USB Host Controller) Low-level name: USB\Vid_1614&Pid_0804&Rev_0000 Description: Data Interface

Low-level name: USB\Vid_1614&Pid_0804&Rev_0000&MI_00 Description: Data Interface

Low-level name: USB\Vid_1614&Pid_0804&Rev_0000&MI_03 Description: USB Mass Storage Device

Location: USB

Driver mfg: Compatible USB storage device Low-level name: USB\Vid_1614&Pid_1000&Rev_0000 USBSTOR devices

Name: SanDisk U3 Cruzer Micro USB Device Description: CD-ROM Drive

Location: CDROM

Driver mfg: (Standard CD-ROM drives)

Low-level name: USBSTOR\CdRomSanDisk_U3_Cruzer_Micro_7.01 Name: Apple iPod USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskApple___iPod____________1.62 Name: Apple iPod USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskApple___iPod____________2.70 Name: HTS54101 0G9AT00 USB Device

(11)

Low-level name: USBSTOR\DiskHTS541010G9AT00_________0000 Name: JetFlash TS256MJF2B USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskJetFlashTS256MJF2B______2.00 Name: Kingston DataTraveler G2 USB Device Description: Disk drive

Location: DiskDrive

Low-level name: USBSTOR\DiskKingstonDataTraveler_G2_1.00 Name: Philips USB Flash Drive USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskPhilips_USB_Flash_Drive_3000 Name: Qualcomm MMC Storage USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskQualcommMMC_Storage_____2.31 Name: SanDisk Cruzer USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskSanDisk_Cruzer__________8.01 Name: SanDisk U3 Cruzer Micro USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskSanDisk_U3_Cruzer_Micro_7.01 Name: Verbatim STORE N GO USB Device

Location: DiskDrive

Low-level name: USBSTOR\DiskVerbatimSTORE_N_GO______PMAP V1394 devices

Description: 1394 Net Adapter

Location: Net

Driver mfg: Microsoft

Path: \Device\00000073 Low-level name: V1394\NIC1394

{1A3E09BE-1E45-494B-9174-D7385B45BBF5} devices

Description: NVIDIA nForce Networking Controller

Location: Net

Driver mfg: NVIDIA

Path: \Device\0000008c

Low-level name: {1a3e09be-1e45-494b-9174-d7385b45bbf5}\NVNET_DEV0373 Name: NVIDIA nForce Networking Controller #2

(12)

Description: NVIDIA nForce Networking Controller

Location: Net

Driver mfg: NVIDIA

Path: \Device\0000008d

Low-level name: {1a3e09be-1e45-494b-9174-d7385b45bbf5}\NVNET_DEV0373 ---End Hardware Detail List

---Supported CPU features:

---MMX yes

SSE yes

SSE2 yes