Disaster Recovery Plan
July 2013
Disaster Recovery
This plan has been formulated to ensure that any impact on business continuity, following any emergency situations such as floods, acts of vandalism or terrorism, pandemic, explosion, hardware/software failure or any other disaster, is kept to a minimum.
In the event of this Plan having to be initiated, the personnel named below will form the Disaster Recover Team and take control of the following:
Team Leader
Deputy
Facilities Mrs C Cox Mr G Mills
Information Technology Mr J Howard Mrs G Stafford Recovery of valuable items Mrs C Cox Mrs G Stafford Supplies Mrs G Stafford Year/Assistant Heads
Security Mr G Mills Mrs G Stafford
Public Relationships Mrs C Cox Mrs D Darke Data Recovery Mr J Howard Mrs G Stafford Communications Mrs C Cox Mrs D Darke School Closure Mrs L Owen Mrs G Stafford Key to Roles
Mrs C Cox Head teacher 07919 114548 Mrs D Darke Deputy Head teacher 07891 268018 Mrs G Stafford Bursar 07789 683611 Mr J Howard Senior ICT Technician 07920 195785 Mr G Mills Site Manager 07855 700773 Mrs L Owen Administrator 07886 874254
Equipment/Documents
In the case of an emergency situation, the team will operate under the direction of the Headteacher, Mrs Cox and the operational centre will be St Peters Church, Ilfracombe phone number 019467 23223.
Depending on the emergency, the following are the most important, in priority order for salvaging:
Equipment
• Servers
• Staff Laptops
• Computers
• Flammable cleaning equipment from cleaner’s and Site Manager’s storage
• Equipment for premises maintenance (under school storage)
Paper Documents
• Registers
• Any Staff documents from filing cabinets in Bursar’s office
• Any files on shelves in office and head’s office
• Children’s files
Critical pupil and staff electronic records are stored and backed-up on Terminal Servers at Devon County Council. Vital server data is duplicated to cloud storage. Staff paper documents are kept in a fire-resistant filing cabinet in the Bursar’s office. Pupil attainment information is stored on web-based software. Pupil paper documents are kept in fire-resistant filing cabinets in the SEN room. Key recovery documentation is also stored off-site with Mrs G Stafford 5 Vellator Way, Braunton, EX33 2DD.
Security
In the event of the building having been rendered unsafe following a fire, Mr G Mills will arrange for 24 hour security.
If necessary, arrangements will made by Mr G Mills for the building to be boarded up. Contacts for checking vital equipment are as follows:
Equipment Company Telephone no.
Burglar alarm M&E Alarms 01271 858550 Electricity Western Power
British Gas (Acc No: A3603971)
0800 365900 0800 652 4040 Gas National Gas Emergency Service
British Gas (Acc No: A0730699)
0800 111 999 0845 074 0013 Fire alarm M&E Alarms 01271 858550 Fire fighting equipment AFS Fire & Security Ltd 01271 864754 Heating system Optimum Heating 01271 372888 Internet connection SWGfL 0845 307 7870 Telephone Taurus Clearer Communications 01392 202000 Water South West Water (24hrs)
Cust No: 1497 9037 01
0800 169 1144
Other useful telephone numbers:
Property Damage & Business Interruption Policy
Zurich Municipal SP 129002-6231
0870 2418050 Legal Advice Devon Legal Services 01392 383444 Property Advice NPS South West Ltd 01392 351000
In the event of a serious fire and media involvement, any enquiries should be directed to the nominated press officer, Mrs C Cox or the deputy press officer, Mrs D Darke. In the first instance a statement will be released outlining basic details only.
If the telephone system is disabled the Emergency Teams’ mobile telephones will be used.
If the premises are rendered unusable, arrangements will be made for mail and other deliveries to be cancelled until notified otherwise.
Data Recovery
In order to assist data recovery, if damage to a computer or back up material is suspected staff should not:
turn off electrical power to any computer
try to run any hard drive, back up disc or tape to try to retrieve data
tamper with damaged computers, discs or tapes
Salvage & Storage
If damage to the building is such that the interior is exposed to the elements or unsafe, under the terms of the insurance policy, Mr G Mills will arrange hire of portable buildings. These would be sited on the playground and if necessary, the car park with cars having to be parked offsite. Mr G Mills will arrange for mobile toilet units to be hired. All incoming deliveries would be cancelled.
Any salvaged materials or stock could be stored in a portable building.
Damage Limitation
After a flood, Mr G Mills will arrange for drains to be checked for blockages. Hazardous materials are stored off site.
A copy of the Fire Risk Assessment is held off site with Mrs G Stafford.
Duty of Care
If the building has been evacuated for structural safety reasons, before reoccupation, member of the Governors’ Resources Committee will make an inspection to see if the structure is safe. If unsure, the Council Building Control Officer should be contacted via Devon County Council.
Advice from the Environment Agency
Following an incident, any spillages, contaminated materials or fire fighting water, should be disposed of in the correct manner. Contaminated water should not be disposed of in a drain without prior permission.
If off-site disposal of solid liquid or waste is required, a registered carrier of waste should be used and the movement documented.
For further advice the Environment Agency can be contacted on 0800 807060.
This plan will be reviewed every 12 months. It will be invoked as soon as possible after an emergency and as a training exercise once every 2 years. One copy of the plan will be stored off the premises with Mrs G Stafford.