For further information, questions and comments please contact [email protected]
Ordering Guide
Cisco WebEx GPL Web
Conferencing Services
for Select Cloud WebEx Services
(Version 7.0)
Contents
1. Introduction
... 3
1.1 Purpose of This Guide
... 3
1.2 Audience
... 3
1.3 Scope
... 3
1.4 Important Note: Meeting Applications
... 3
2. Understanding the Products
... 4
3. Understanding the Offers
... 5
3.1 Licensing Models
... 5
3.1.1 Company-wide Offers... 5
3.1.2 Access Offers... 5
3.1.3 Step-ups... 6
3.2 Subscription Type
... 6
3.2.1 New
... 6
3.2.2 Renew
... 7
3.2.3 Add-on... 7
3.3 Licensing Terms and Limitations for the Offers
... 7
3.4 Included in Offers
... 8
3.5 Optional Services
... 8
3.5.1 WebEx Audio
... 8
3.5.2 Add-on WebEx Cloud Storage
... 9
3.5.3 AIM Federation... 9
3.5.4 WebEx Enabled TelePresence
... 10
3.6 Additional Services Available - Sold Separately
... 10
4. Cisco WebEx Product Availability
... 11
4.1 Licensing Model Availability
... 11
4.2 Global Availability
... 11
5. Selecting the Correct SKU
... 11
5.1 High-Level SKU
... 13
5.1.1 Service
... 13
5.1.2 Model: Employee Count, Named User, Active User, Ports
... 13
5.1.3 Type: New, Renew, and Add-on
... 14
5.2 Orderable Subscription SKU
... 14
5.2.1 Volume Tier... 14
5.2.2 Type: N, R, M (Add-on)
... 14
5.2.3 Term: 1-, 2-. 3-, 5- Year Terms or Co-Termination Monthly
... 14
5.2.4 Number of Licenses
... 15
5.3 Configurable Service Options
... 15
5.4 Add-on Service - Not within Initial Purchase Period
... 15
6. Quote-to-Activation Process for GPL
... 16
6.1 Creating a Quote - Step-by-Step Instructions Using Cisco Commerece Workplace (CCW)
... 17
1. Introduction
1.1 Purpose of This Guide
This ordering guide is designed to help Cisco
®partners order Cisco WebEx
®subscriptions; specifically, to:
●
Understand the Cisco WebEx products being offered
●
Understand the specific Cisco WebEx Global Price List (GPL) and Cisco Wholesale Price List (WPL)
offers, and identify the best ones for your customers
●
Ensure customers purchase the correct quantities and types of SKUs to minimize the risk of order rejection
●
Know the entire quote-to-fulfillment process for these offers
1.2 Audience
This guide is for Cisco sales staff and partners qualified to sell Cisco GPL and Cisco WPL WebEx offers. For more
information, please visit Partner Central.
1.3 Scope
This ordering guide provides information about pricing, packaging, and ordering for Cisco WebEx products
available on the Cisco GPL and WPL.
1.4 Important Note: Meeting Applications
Throughout this document, we will refer to “WebEx Meeting Applications.” Cisco WebEx Meeting Applications is a
general category that includes both Cisco WebEx Meetings, and Cisco WebEx Meeting Center.
●
Cisco WebEx Meetings is the next-generation Cisco WebEx product line. Much like Meeting Center,
it facilitates the sharing of presentations, documents, applications, and desktops in real time with anyone,
anywhere, anytime. WebEx Meetings also includes persistent meeting spaces to support the entire
meeting lifecycle. For more information, see Table 1 (Cisco WebEx Products and Add-ons).
●
Cisco WebEx Meeting Center was replaced by Cisco WebEx Meetings in June 2012, though some
customers can still opt to select Meeting Center. For more information, see Table 1 (Cisco WebEx
Products and Add-ons).
For the purpose of all Cisco WebEx GPL offers, these two applications should be considered interchangeable.
The detailed differences between these two applications are outlined in detail in the “What’s the Difference”
document:
http://www.cisco.com/en/US/partner/prod/collateral/ps10352/ps10362/ps12584/cisco_webex_meetings_vs_meetin
g_center.pdf.
It is important to understand that these two applications will share a single set of SKUs. A partner must only enter
the generic “Meeting Application” SKU when submitting an order. After the order has been completed, the partner
(or customer) will then have the ability to choose between the two WebEx Meeting Applications as they fill out the
provisioning form. If a partner is unsure which to select, you should seek guidance through the standard support
channels ([email protected]).
2. Understanding the Products
Table 1 describes the products and add-ons in the Cisco WebEx Family that are available through GPL.
Table 1.
Cisco WebEx Products and Add-ons
Product Name Description Cisco WebEx
Meetings
Cisco WebEx Meetings is the next-generation core of the Cisco WebEx product line. Much like Meeting Center, it allows the sharing of presentations, documents, applications, and desktops in real time with anyone, anywhere, anytime. WebEx Meetings also includes persistent meeting spaces to support the entire meeting lifecycle.
To learn more about Meetings, visit: http://www.cisco.com/en/US/partner/products/ps12584/prod_literature.html. Cisco WebEx
Meeting Center (Meeting Center)
Meeting Center is the original service of the Cisco WebEx product line. It facilitates the sharing of presentations, documents, applications, and desktops in real time with anyone, anywhere, anytime.
Meeting Center was replaced by WebEx Meetings in June 2012, though some customers will still opt to purchase Meeting Center.
To learn more about Meeting Center, visit: http://www.cisco.com/en/US/products/ps10409/index.html. Cisco WebEx
Enterprise Edition
Each subscription of Enterprise Edition consists of the following Cisco WebEx products:
● Choice of Cisco WebEx Meeting Applications
◦
Learn more Meeting Center details in the data sheet at:http://www.cisco.com/en/US/prod/collateral/ps10352/ps10362/ps10409/cisco_webex_meeting_center_on_the_gpl_and_ wpl.pdf
-or-
◦
Learn more Cisco WebEx Meetings details in the data sheet at:http://www.cisco.com/en/US/prod/collateral/ps10352/ps10362/ps12584/c78_709685-00_webex_meetings_gpl.pdf
-and-
● More Cisco WebEx Training Center (Training Center) details are available in the data sheet at:
http://www.cisco.com/en/US/products/ps10410/index.html. -plus-
● More Cisco WebEx Support Center (Support Center) details are available in the data sheet at:
http://www.cisco.com/en/US/products/ps10412/index.html. -plus-
● More Cisco WebEx Event Center (Event Center details are available in the data sheet at:
http://www.cisco.com/en/US/products/ps10411/index.html.
A comparison of different products within Enterprise Edition is also available at:
http://www.cisco.com/en/US/prod/ps10352/product_comparison.html. Cisco WebEx Messenger® Application (Instant Messaging [IM])
The Cisco WebEx Messenger, formerly Cisco WebEx Connect®,application integrates critical collaboration capabilities - presence, enterprise-grade instant messaging, audio and videoconferencing, voice over IP (VoIP), Cisco IP telephony, and more - on a single, highly secure platform.
More details about the Cisco WebEx Messenger application are available at:
http://www.cisco.com/en/US/products/ps10528/index.html.
Storage Cisco WebEx Storage is cloud storage, including NBR (recording storage) and standard storage (files, documents, etc.). Audio Cisco WebEx GPL Audio is packaged in blocks of 5000 minutes per month - termed “equivalent minutes.” The minutes can be
used for any types of calls - domestic, international, toll, toll-free, and call-back - for all countries. Each call type, when combined with an originating or terminating country, consumes a different number of equivalent minutes. A fixed ratio is assigned to each call type and country combination. For more information see the Cisco WebEx Audio Ordering Guide. AIM Federation The AIM Federation program allows the Connect deployment to communicate with contacts that use the AOL AIM network for
instant messaging. The federated instant messaging experience is presented transparently to end users, while providing a cohesive network community consisting of both Connect and AIM network contacts. AIM Federation capability is available for all web conferencing offers that include Cisco WebEx Messenger® Application (Instant Messaging [IM]).
3. Understanding the Offers
3.1 Licensing Models
The Cisco WebEx offers are divided into two categories: wide offers and Access offers. The
Company-wide offers include the Employee Count and Active User licensing models and the Access offers include the
Named User and Ports licensing models. The Access offers also include a set of SKUs that you can use to “step
up” from Ports to Named User and from web conferencing to Enterprise Edition. See Table 1 (Product
Descriptions).
Note:
Licensing model and service dicates the number of participants allowed in a web conferencing session.
3.1.1 Company-wide Offers
Employee Count: This subscription is designed for a company to purchase the offering for each employee within
their entire organization. For example, a 1000-employee organization will need to purchase 1000 licenses. This
model offers simplicity in procurement and predictability in cost for organizations willing to make an
enterprise-wide licensing commitment.
Note:
In order to purchase the Employee Count subscription, your organization must have a minimum of 100
employees. If your organization has fewer than 100 employees or does not need to enable collaboration for all
employees, consider the Named User offers outlined in this document.
Active User: This subscription is designed for organizations that expect broad usage of Cisco WebEx services,
expect the usage to grow over time, and prefer a fixed annual payment. In this model, the initial subscription is
based on 15 percent of the total employee count, yet all employees receive access to the Cisco WebEx service.
In year two, Cisco will calculate the number of active users averaged over the immediately preceding three-month
period (months nine, 10, and 11) to determine the new subscription count. An employee is considered an active
user if it hosts one or more meetings per month. The year two subscription is the number of active users
calculated in the audit or the amount of the initial subscription, whichever is greater, meaning that if the number
of active users falls below 15 percent of the total employee base, the customer still needs to renew for the full 15
percent.
3.1.2 Access Offers
Named User: This subscription is designed for organizations that want the simplest possible approach to buying
Cisco WebEx applications. A Named User is any individual who may schedule and host meetings. User accounts
are individualized and may not be shared or used by anyone other than the one employee to whom the user
account is assigned. Named Users can hold an unlimited number of meetings with up to 25 participants per
meeting, and one meeting per named user is allowed at any time. An organization must purchase a minimum of
25 Named Users in order to buy from the GPL, and there is no maximum order size.
Ports: With the Ports model, customers have access to a specific number of concurrent users, shared across the
entire system. For example, if a customer purchases a license for 100 ports, 100 people can use the WebEx
service at any one time. The breakdown might be anything from a single meeting with one host and 99 attendees
to 50 meetings - each with a single host and a single attendee - or anywhere in between. Whatever the
breakdown, the total number of users across the system at any one time cannot exceed 100. If the 101
stperson
tries to attend (or host) a meeting, that person will go into overage.
Ports Overages
If the total number of people (as measured by network connections), that are connected to a physical server
or online service at any one point in time exceeds the number of licensed ports for 15 minutes or more in any
24-hour period (an “overage”), than you may be charged an overage fee.
In the event of an overage, Cisco WebEx will notify you by email (an “Overage Notice”). Within 30 days of
receipt of an Overage Notice, you must either:
1. Purchase additional ports to meet your current business needs and align with your historical usage; or
2. Reduce your current peak port usage (the highest level of overage, upon expiration of the 30 days) to
align with your subscription purchase
If you receive an Overage Notice in any consecutive two-month period, WebEx reserves the right to suspend
the subscriber’s WebEx account upon five calendar days’ notice. Such suspension will continue until the
parties reach a written agreement on the subscriber’s continued usage of the service. If such agreement
cannot be reached within 15 calendar days from the date of suspension, Cisco WebEx reserves the right to
terminate for breach pursuant to the purchase agreement.
Please note that you can also purchase Meeting Center and meetings ports through the Cisco Unified
Workspace Licensing (CUWL) Pro bundle. Refer to the Cisco CUWL Pro Ordering Guide for additional
details.
3.1.3 Step-ups
Step-ups are not associated with any specific licensing model, but rather the ability to upgrade from one licensing
model to another. Step-ups must co-terminate to the existing service. Two types of step-ups are currently
available, described in Table 2.
Table 2.
Step-Ups
Step-Up Category Step From Up To Notes
Type A Ports Meeting Applications Named User One Port becomes 10 Named User subscriptions
Type B Meeting Applications Named User Enterprise Edition Named User One Meeting Application Named User becomes one Enterprise Edition Named User
It is not possible to step up directly from Ports to Enterprise Edition Named Users. To upgrade from Meeting
Center or Meetings Ports to Enterprise Edition Named User subscriptions, you must purchase the relevant Type A
and Type B SKUs together - either on the same order or in subsequent orders.
It is also not possible to step up from one Meeting Application (Meeting Center) to the other one (Meetings), or
vice versa. Any step-up must be to the same Meeting Application that the customer already owns. Step-up Type B
WebEx subscription for a different service. Both annual (1-,2-,3- or 5-year) and monthly (NM1-NM59)
SKUs have been created for the “New” subscription type.
3.2.2 Renew
2. A “Renew” subscription is for orders where an existing WebEx subscriber is nearing the end of a
subscription term and simply wants to renew the existing subscription. Separate SKUs have been created
for renewing subscriptions and the high-level SKUs will have a “-RENEW” for clear identification.
Note: You cannot use the Add-on SKUs to extend the duration of a contract. Customers who are coming to
the end of their current contract must renew with one of the Renew SKUs (1-, 2-, 3-, or 5-year) for all users
that need access to the service after the point of renewal.
3.2.3 Add-on
3. An “Add-on” subscription is for orders where the existing WebEx subscriber wants to add an existing
subscription. When there is a current subscription then the additional service must co-terminate to the
remaining term length of the existing service. Separate SKUs have been created for Add-ons to existing
subscriptions and the high-level SKUs will have “-ADDON” for clear identification. (M1-M59) SKUs have
been created for the “Add-on” subscription type.
3.3 Licensing Terms and Limitations for the Offers
Table 3 lists the licensing terms and limitations for the Company-wide and Access offers.
Table 3.
Licensing Terms and Limitations for Company-wide and Access Offers
Company-wide Offers Access Offers
Employee Count Active User Named User Ports Step-Ups Product Enterprise Edition with Messenger, Meeting
Applications, Messenger
Enterprise Edition with Messenger, Meeting Applications with Messenger
Meeting Applications Type A: Cisco WebEx Meeting Center Named User Type B: Cisco WebEx Enterprise Edition Named User
Quantity Constraints for New User
Must license for entire employee count; minimum 100
Minimum 15 percent of total employee count; minimum 100
Minimum 25 Licenses
Minimum 2 Ports N/A
Quantity Constraints for Add-on, Renew
Minimum 20 Licenses Minimum 20 Licenses Minimum 5 Licenses Minimum 1 License Type A: Minimum 1 License Type B: Minimum 5 Licences
Terms Available
New: 1-, 2-, 3-, and 5-year and co-term Add-ons (1-59)
Renew: 1-, 2-, 3-, and 5-year
Add-on: Monthly co-term (1-59)
New: 1- year and co-term Add-ons (1-11) Renew: 1-year Add-on: Monthly co-term (1-11)
New: 1-, 2-, 3-, and 5-year and co-term Add-ons (1-59)
Renew: 1-, 2-, 3-, and 5-year Add-on: Monthly co-term (1-59)
Monthly 1-59
Maximum Participants
1000 per session 1000 per session MC: 25 per session EE: 200 per session
As many ports as you own, up to 1000
Type A: 25 per session Type B: 200 per session
Tiers Tier 1 not available Tier 2 equals 100-999 users Tier 3 equals 1000 - 9999 users Tier 4 equals 10,000 - 24,999 users Tier 5 equals 25,000 or more users
Tier 1 not available Tier 2 equals 25-999 users Tier 3 equals 1000 - 4999 users Tier 4 equals 50,000 - or more users
Not available Type A:
Tier 2 equals 1-99 ports Tier 3 equals 100-499 ports Tier 4 equals 500 or more users
Type B:
Tier 2 equals 25-999 users Tier 3 equals 1,000-4,999 users
Company-wide Offers Access Offers
Employee Count Active User Named User Ports Step-Ups
users
If you are unsure which offer makes the most sense, please contact your Cisco account representative to discuss
the opportunity further.
3.4 Included in Offers
Table 4 lists the support and services, in addition to products, that are included in each offer.
Table 4.
Support and Services Included with Company-wide and Access Offers
Company-wide Offers Access Offers
Employee Count Active User Named User Ports Step-Ups Included Storage
for Uploaded Files or Network-Based Meeting Recordings
50 GB (Company-wide) 10 GB (Access)
Audio Unlimited voice over IP (VoIP) included except in restricted countries. Regulatory issues in certain markets may limit or restrict use of VoIP. VoIP is restricted or limited in China, India, Indonesia, Kuwait, Russia, Saudi Arabia, South Korea, Turkey, and United Arab Emirates. Contact your sales representative for further information. If the VoIP service is ordered and is limited or restricted in the end-customer’s market, this product will not be provisioned as part of the service. Toll and toll-free audio is available for purchase.
Technical Support ● 24-hour technical support provided worldwide
● Primary support in English
● Support in Spanish, French, German, Japanese, Chinese, and Korean available during local regular business hours Note: There is no need to buy Cisco SMARTnet®
support with Cisco WebEx offers on the Cisco GPL. The 24-hour support is included with the product.
Customer Success ● Post graduation and continued enablement
● User management support
● Training guidance
● Service feature and function support
● Adoption, lifecycle and optimization support
● General feature and usage support
● Implement change requests and customizations
● Escalation and retention support
● Identify upsell opportunities
● Support in English, Spanish, Portuguese, French, German, Chinese, Mandarin, and Japanese available during regular business hours
Localization Supported Languages: Brazilian Portuguese, Dutch, European Spanish, French, German, Italian, Japanese, Korean, Latin American Spanish, Russian, Simplified Chinese, Traditional Chinese, and U.S. English
http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/webex/cSelect_offer_audio_oGui
de.pdf. SKUs are listed in Appendix D Table 15.
Customers may also opt to purchase Cisco Cloud Connected Audio through the GPL, Partner Audio through a
partner, WebEx Audio through Cisco WebEx direct, or no audio.
It is important to note that Cisco MeetingPlace Audio does not work with the Cisco WebEx Meetings platform.
Those customers will need to choose Cisco WebEx Meeting Center at the provisioning time.
3.5.2 Add-on WebEx Cloud Storage
Additional storage is available for purchase through the GPL at the time of initial purchase or during the
subscription term.
There are two ways to obtain WebEx Cloud Storage, which the customer can use to store uploaded files or
network-based meeting recordings.
●
Committed Add-on Storage:
◦
Add-on refers to additional storage purchased by a subscriber, in excess of the storage included in their
initial WebEx purchase.
◦
Add-on storage is available in 1 GB increments, with 50 GB minimum, for a time period up to 60 months.
◦
The customer must purchase as many months of storage as they have remaining on their WebEx
contract.
◦
These SKUS are listed below in Appendix D, Table 15.
Storage Add-on Example:
1. A customer buys a five-year (60 month) WebEx contract
2. The customer comes back in six months, and wants to buy 90 more Gigabytes of storage.
3. Since the customer has 4.5 years (54 months) of WebEx contract remaining, they must purchase a
54-month storage SKU. Since the customer wants 90 GB of storage, they must purchase 90 of this SKU.
●
Overage Storage:
◦
Storage used in excess of the included storage and the committed add-on storage. An overage
agreement is required and is available at http://try.webex.com/mk/get/STORAGE_CONTRACT_FORM.
◦
Overage storage will be billed monthly in arrears for actual usage per Gigabyte per month and invoiced
through Cisco WebEx.
◦
Committed add-on storage and overage storage may be purchased per Gigabyte per month.
Note:
The subscriber is entitled to a predetermined number of Gigabytes of storage at no additional cost. This
amount varies by licensing model and is outlined in Table 10.
3.5.3 AIM Federation
Federation is a term that describes messaging servers that are connected to each other to enable the exchange of
presence information and instant messages. AIM Federation is available for purchase through the Cisco GPL
during the initial purchase time or as an add-on service.
For example, two different companies are using two different IM solutions: Acme Inc. is using the Cisco WebEx
Messenger application and Coyote Inc. is using AOL AIM Network. In order for these two companies to exchange
instant messages and presence information, they need an interdomain “federation.”
These SKUs are listed in Appendix D. Table 15.
3.5.4 WebEx Enabled TelePresence
By using WebEx Enabled TelePresence companies can advance business-to-business and internal
comminications by brining together video, unified communications, and web conferencing in an easy-to-use
meeting experience. WebEx Enabled TelePresence is available through the Cisco GPL and must be enabled with
new or existing Cisco WebEx Conferencing Services. These SKUs are listed in Appendix D. Table 15.
Before placing the order, the Cisco account manager and partner will first need to ensure that an Assessment to
Quality (A2Q) has been performed. This step is necessary to ensure the appropriate WebEx Meeting application
and Cisco TelePresence products will function as desired.
3.6 Additional Services Available - Sold Separately
In addition to the optional add-on services that are available at the time of initial purchase or during the
subscription term, there are additional services that are sold separately, but in conjunction with a web
conferencing service.
CCA
Cisco WebEx Cloud Connected Audio (CCA) is a cost-effective audio conferencing solution for WebEx meetings,
delivered over a hybrid deployment model. It extends the functionality of Cisco Unified Communications Manager,
and incorporates premise-based equipment to connect your organization to a Cisco Collaboration Cloud data
center using dedicated peering connections. Call routing is performed on-premises, call signaling and audio traffic
occurs over redundant IP connections, and call mixing is done in the cloud. Cloud Connected Audio is designed
for large enterprise customers using a minimum of 1.5 million minutes of audio conferencing per month.
WebEx Cloud Connected Audio is available from the Cisco GPL and may only be used with new or existing Cisco
WebEx Conferencing Services also purchased from the Cisco GPL.
http://www.cisco.com/en/US/partner/prod/collateral/ps10352/ps10362/ps12729/ordering_guide_c07-717758.html.
Advanced Services
In addition to Enterprise subscriptions of Cisco WebEx products, you can also purchase Cisco Advanced Services
or Cloud Configuration Accelerator Services. These services can help your organization with setup, configuration,
and deployment, addressing basic security, policies, and single sign-on needs. In addition, our professional
services staff will provide basic administrator training, as well as tips and best practices, that can enable a more
rapid absorption of the product into your organization. To order Cisco Advanced Services, follow these steps:
Step 1. Identify the total number of users to be deployed.
4. Cisco WebEx Product Availability
4.1 Licensing Model Availability
Table 5 shows Cisco WebEx product to licensing model availability for GPL offers. It is important to understand
that not all products are available in all pricing models.
Table 5.
Cisco WebEx Offer Availability for Offers
Companywide Offers Access Offers Offer
Employee Count Active User Named User Ports Step-Ups Cisco WebEx Meeting
Applications with Cisco WebEx Messenger (Meeting Center or Meetings)
Yes Yes No No No
Cisco WebEx Enterprise Edition* with Cisco WebEx Messenger (Meeting Center or Meetings)
Yes Yes No No No
Cisco WebEx Messenger Yes No Yes No No
AIM Federation (Optional) Yes Yes No No No
Cisco WebEx Meeting Applications - Cisco WebEx Messenger NOT Included (Meeting Center or Meetings)
No No Yes Yes Yes
Cisco WebEx Enterprise Edition* - Cisco WebEx Messenger NOT Included
(Meeting Center or Meetings)
No No Yes No Yes
*
Cisco WebEx Enterprise Edition includes a single Meetings Application,(Meeting Center or Meetings) and Training Center plus
Event Center plus Support Center.
4.2 Global Availability
All Cisco WebEx offers on GPL are available worldwide except in China, Russia, and export-controlled countries
(Cuba, Iran, North Korea, Sudan, and Syria).
5. Selecting the Correct SKU
Cisco customers can use Cisco Commerce Workspace (CCW) to help pick the correct SKU. Please read this
section for guidance, and be sure to use CCW when it is time to choose the correct SKUs. You may access CCW
by visiting https://cisco-apps.cisco.com/cisco/psn/commerce.
After you have determined the best offer, be sure you pick the correct SKU for that offer. In some cases there are
quite a few SKUs to choose from, so it is worth understanding how they are formatted. Please refer to tables 6 and
7 for a better understanding of the SKU components. (Note: Cisco SKU configurations are configured with a high-
level SKU and option SKUs. Tables 7 and 8 outline the SKU structure of each.)
The SKUs are structured to ensure the desired order gets placed.
Table 6.
Outline of High-Level SKU Structure
SKU Component Explanation Possible Values Notes
Delivery Method How the Info Doc will be delivered L- “L-“ signifies electronic delivery Cisco Product
Portfolio
Specifies the product line WBX “WBX” signifies the WebEx portfolio of subscriptions
SKU Component Explanation Possible Values Notes
Service Specifies the particular primary service MC, EE, IM MC stands for Meetings/Meeting Center
EE stands for Enterprise Edition IM stands for Instant Messaging Model Specifies the method in which the customer
wants to license their subscription
EC, NU, AU, Ports EC stands for Employee Count NU stands for Named User AU stands for Active User Type Specifies the type of subscription NEW
RENEW ADDON
NEW stands for New Subscription RNW stands for Renewing Sub ADD stands for Add-on Sub
Table 7.
Outline of Orderable Subscription SKU Structure
Orderable SKUs are structured similarly to the high-level SKU structure for delivery method, product, service, and
model. The volume tier, type, and term length uniquely define the orderable SKU.
SKU Component Explanation Possible Values Notes
Delivery Method How the Info Doc will be delivered L- “L-“ signifies electronic delivery Cisco Product
Portfolio
Specifies the product line WBX “WBX” signifies the WebEx portfolio of subscriptions
Service Specifies the particular primary service MC, EE, IM MC stands for Meetings/Meeting Center
EE stands for Enterprise Edition IM stands for Instant Messaging Model Specifies the method the customer will want
to license their subscription
EC NU AU P
EC stands for Employee Count NU stands for Named User AU stands for Active User P stands for Port Volume Tier Specifies how many licenses are being
purchased, thus dictating price
S2, S3, S4, S5 S1 N/A Reserved for Future Use S2-S4 Common Tiers S5 If Applicable Type Specifies the type of subscription N
R M
N stands for New Subscription R stands for Renewing Subscription M stands for Add-On Subscription Term Length Specifies how long the customer is
subscribing for 1Y, 2Y, 3Y, 5Y, M 1-59
1Y stands for 1 year 2Y stands for 2 year 3Y stands for 3 year 5Y stands for 5 year
M 1-59 stands for number of months
SKU Component Explanation Possible Values Notes Service Specifies the particular service or bundle of
services
AIM-FED, AU-5k, STRG, TPINT
AIM-FED stands for Aim Federation AU-5k stands for Audio 5000 STRG stands for Additional Storage TPINT stands for WebEx Enabled TelePresence
Term Length Specifies how long the customer is subscribing for 1Y 2Y 3Y 5Y M 1Y represents 1 year 2Y represents 2 year 3Y represents 3 year 5Y represents 5 year
M represents 1-59 months (used for Add-ons)
Type Specifies the type of subscription N R M
N represents for New Subscription R represents for Renewing Sub M represents for Add-on Sub (used for Add-ons)
Table 9.
Outline of High-Level Optional Service SKU (not with initial order)
SKU Component Explanation Possible Values Notes
Delivery Method How the Info Doc will be delivered L- “L-“ signifies electronic delivery
Cisco Product Portfolio
Specifies the product line WBX “WBX” signifies the WebEx portfolio of subscriptions
Service Specifies the particular primary service Storage AIM-FED Audio-5k TPINT
Storage stands for Additional Storage AIM-FED stands for Aim Federation Audio stands for Audio 5k TPINT stands for WebEx Enabled TelePresence
5.1 High-Level SKU
When choosing the correct high-level WebEx SKU to order, there are three major decision factors in selecting the
high-level SKU as decribed in Table 7 (Outline of High-Level SKU Structure). They are:
1. Primary Service
2. Licensing Model
3. Subscription Type - New, Renew, and Add-on
5.1.1 Service
The following services are available:
●
Enterprise Edition
●
Meetings
●Meeting Center
●
Instant Messaging
5.1.2 Model: Employee Count, Named User, Active User, Ports
The following four licensing models are available:
1. Employee Count - This subscription model is designed for a company to purchase the offer for each
employee within its entire organization. The SKU identifier for Employee Count is “-EC”.
2. Active User - This subscription is designed for organizations that expect broad usage of Cisco WebEx
Services, expect the usage to grow over time, and prefer a fixed annual payment.
3. Named User - This subscription is designed for organizations that want the simplest possible approach to
buying Cisco WebEx applications.
4. Ports - This subscription is designed for organizations that want a concurrent user model. With the Ports
model, customers have access to a specific number of concurrent users, shared across the entire
system.
5.1.3 Type: New, Renew, and Add-on
Is the customer buying a new subscription, adding to an existing subscription, or renewing an expiring
subscription? This question is important because the SKUs have been structured such that different high-level and
option SKUs are used for new subscriptions, renewing an existing subscription, and adding on to an existing
subscription. Separate SKUs have been created for these subscriptions. High-level SKUs for new subscriptions
will have a “-NEW” for clear identification. Renewing subscriptions of high-level SKUs will have a “-RENEW” and
Add-ons to existing subscriptions of high-level SKUs will have a “-ADDON” for clear identification.
5.2 Orderable Subscription SKU
When choosing the correct WebEx Orderable Subscription SKU to order, there are three major decision factors to
consider in selecting the Orderable Subscripton SKU, as decribed in Table 8 (Outline of Orderable Subscription
SKU Structure). They include:
1. Volume Tier
2. Type
3. Term Length
5.2.1 Volume Tier
The SKUs have been established with different volume tiers. The volume tiers have increasing discounts for
customers purchasing larger quantities of licenses. Table 10 outlines the volume tiers.
Table 10.
Volume Tiers
Volume Tier Company-wide Offers Access Offers (Named User) Ports
Tier 2 100 - 999 users 25-999 users No Volume Tiers
Tier 3 1000 - 9999 users 1000 - 4999 users
Tier 4 10,000 - 24,999 users 5000 or more users
Tier 5 25,000 or more users N/A
In the Orderable Subscription SKUs, “S2”, “S3”, “S4”, and “S5” are used as the tier identifiers to identify which
quantity level will be purchased.
Note:
Do not sell new and renew SKUs to a customer that is adding on to an existing subscription. These
SKUs are only for new customers and customers renewing their subscriptions.
Add-on subscriptions will have to select a term between one and 59 months in which to co-terminate the Add-on
users to the existing subscription end date. For example, a customer with six months remaining on its web
conferencing subscription must select the 6-month SKU.
The Add-on SKU structure is such that -M1 is for a month term for an Add-on subscription. All the Add-on SKUs
follow this same structure -1-59.
Note:
These Add-on SKUs are only for co-termination purposes. Only sell Add-on (monthly) SKUs to new
customers when co-terminating the new service to a separate existing service.
5.2.4 Number of Licenses
When selecting the correct SKU, the number of licenses must be selected within the defined tier.
Company-wide Offers: Verify the current Employee Count; this number is essential to determining how many
hosts will be sold. The Employee Count offer requires a license for all employees.
Access Offers: Determine how many distinct individuals will need to schedule and host WebEx sessions.
The Named User Count offer requires a licence for each employee who will be using the WebEx Service.
5.3 Configurable Service Options
Once you have configured your WebEx subscription you will have the option to select more services. Additional
services include:
AIM Federation - This messaging service allows multiple messaging services to connect to each other. This
service allows the Cisco WebEx Messenger Application to connect to the AOL Instant Messaging Service.
WebEx Audio - This embedded audio capability promotes efficient collaboration between participants by providing
seemless voice integration services. For more information, refer to the WebEx Audio Ordering Guide.
WebEx Add-on Storage - Committed Add-on storage is purchased by the subscriber in excess of the storage
included in the initial WebEx purchase. Offers have various amounts of included storage which may result in a
need for additional Add-on storage.
WebEx Enabled TelePresence - This feature brings together video, unified communications, and web
conferencing.
Note:
All service options are available at the time of initial purchase or may be purchased separately
using their respective high-level SKUs. For a list of the correct part numbers, refer to Appendix D.
5.4 Add-on Service - Not within Initial Purchase Period
When choosing the correct WebEx Optional Service SKU to order, there are two pieces of information needed.
Table 10 (Outline of High-Level Optional Service SKU [not with initial order]) describes the structure for the
optional Add-on services.
1. Optional services. There are four optional Add-on services available:
a. Storage - Add-on storage is available in 1-Gigabyte increments, with a 50-Gigabyte minimum, for a time
period up to 60 months.
b. AIM-Fed - AIM Federation capability is available for all web conferencing offers and one license is
required per WebEx Messenger user, for a period up to 60 months.
c.
Audio - Cisco WebEx GPL Audio is packaged in blocks of 5k minutes per month - termed “equivalent
minutes,” for a period up to 60 months.
d. TPINT - WebEx Enabled TelePresence is enabled as a feature and does not require a quantity.
2. Term length
Once you have determined the optional service desired you must select the proper Add-on term length. The
customer must purchase as many months of the optional Add-on services as they have remaining on their
WebEx contract. Therefore, term length must be co-terminated to the existing WebEx web conferencing
service. This is calcluated by determining the number of months until the existing service end date. That
number of months must be selected or the order will be rejected during compliance hold.
6. Quote-to-Activation Process for GPL
Before you submit an order for a Cisco WebEx subscription on the Cisco GPL you should understand the
quote-to-deployment process for Cisco WebEx sites purchased through the Cisco GPL. Understanding this flow will help
ensure the fastest possible processing of orders and deployment for your customer. Figure 1 shows a high-level
summary of a Cisco WebEx GPL Quote-to-Activation Process.
6.1 Creating a Quote - Step-by-Step Instructions Using Cisco Commerece Workplace (CCW)
1. The partner and account manager determine the right subscription and order the quantity
2. Log in to Cisco Commerce Workspace (CCW): https://cisco-apps.cisco.com/cisco/psn/commerce
3. Click on “Configuration”
6a. Initiate which configuration by selecting the conferencing option that satisfies your tier and term requirement
6b. Conferencing tiers are found under “New Service Subscriptions - Annual Tiers.” Each orderable SKU
underneath a tier will contain a 1-, 2-, 3-, or 5-year term length
7. If a conference enhancement Add-on service is desired, additional orderable SKUs can be found within the left
toolbar
8. The ordering configuration requires the annual or monthly terms to co-terminate and match with your
conferencing selection. Orderable SKUs not fitting this requirement will automatically be removed to help avoid
any ordering confusion
9. Review quote and make edits or click “done” to complete the configuration
10. Export the customer quote to a PDF, XLS, CSV, or XML format
11. Add any customer discount
12. Review quote with customer
6.2 Assessment-to-Quality Process
The account manager and partner work together to ensure Assessment to Quality, (A2Q) has been completed
prior to the ordering process. This step is necessary to ensure the appropriate WebEx Meeting application is
selected and integrations will function as desired. For any A2Q-related questions or to request an A2Q
questionnaire, contact [email protected].
6.3 Placing an Order Using CCW
There are three ways to create orders in CCW:
1. Standard Contractual Discount-Based Orders
Orders being placed using a partner’s standard, Cisco contractual discount rate can be placed simply by
building the configuration and converting it to an order within the system (see Figure 2). No additional
approvals are necessary.
Figure 2. Where to Place a Standard Contractual Discount Order
2. Partner-Initiated Deal-Based Orders
Partners requesting additional discount rates or Opportunity Incentive Program (OIP) discounts can register
deals in CCW, and then coordinate with your Cisco account team to create the configuration and quote. The
deal can then be exported to the Partner Quote Tool and converted to an order through CCW (see Figure 3).
Figure 3. Where to Place a Partner-Initiated Deal Order
3. Account Manager-Initiated Deal-Based Orders
Partners requesting additional discount rates or OIP discounts can create the configuration in CCW, and then
pass it along to the Cisco account manager, who will then register the deal on the partner’s behalf. The
partner can then export the bill of materials (BOM) from CCW to build the customer-facing quote. The deal is
imported to the Partner Quote Tool, and then converted to an order through CCW (see Figure 4).
6.4 Compliance Hold and InfoDoc eDelivery
A compliance hold will be placed on the order.
As part of the process, the CSG Operations team verifies the order to ensure that:
●
The A2Q has previously been completed.
●The part numbers have been entered correctly.
When the compliance hold is released, the partner will receive an Information Document (InfoDoc) containing the
link to the Provisioning page and the TelePresence Product Authorization Key (PAK).
Note: The compliance hold process normally takes up to two business days.
6.5 InfoDoc eDelivery - Provisioning Form
1. Receive eDelivery Fulfillment
2. Click on Access Order
3. Click “Download All Licenses”
Note:
User can validate order by expanding High-level SKU.
4. Accept End User License Agreement by selecting “Accept License Agreement” and click “Download All
Licenses”
6. InfoDoc contains link to Provisioning Form and the Sales Order Number
6.6 InfoDoc eDelivery - Provisioning Form
During this step, the following two actions occur:
●
The Cisco WebEx operations team enters the order into the Cisco WebEx Ordering Management System.
●The Cisco WebEx provisioning team provisions the service and notifies the customer and partner in an
email message.
6.7 Enablement
When the partner is performing the implementation, please refer the partner to the Implementation Checklist
located on Partner Central at
http://www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.html.
Cisco Advanced Services (Cloud Configuration Accelerator Services) are recommended for assistance with
implementation. Refer to the “Advanced Services” section for more details.
Tier 1 technical support will be available during the implementation phase. The customer success manager (CSM)
will be available for long-term account management and adoption.
Appendix A. Wholesale Price List Small Business Offers
Licensing Model
The Cisco WebEx Wholesale Price List (WPL) offers are only available as a Named User model.
a. Named User: This subscription is designed for organizations that want the simplest possible approach to
buying Cisco WebEx applications. A Named User is any individual who may schedule and host meetings. User
accounts are individualized and may not be shared or used by anyone other than the one employee to whom
the host account is assigned. Users can hold an unlimited number of meetings with up to 25 participants per
meeting, and one meeting per named user is allowed at any time. An organization must purchase a minimum of
two named users in order to buy off the WPL, and there is no maximum order size.
Subscription Types
There are three types of subscriptions to choose when ordering a Small Business Offer from the WPL:
a. New
A “New” subscription is for orders where the customer does not currenly have a subscription to WebEx services
and is effectively starting a brand new WebEx subscription. New is defined as a new service or a new licensing
model. Separate SKUs have been created for new subscriptions and SKUs will have “-N=” for clear identificaiton.
b. Renew
A “Renew” subscription is for orders where an existing WebEx subscriber is nearing the end of a subscription term
and simply wants to renew the existing subscription. Separate SKUs have been created for renewing subscriptions
and the SKUs will have a “-R=” for clear identification.
Note:
You cannot use the Add-on SKUs to extend the duration of a contract. Customers who are coming to the
end of their current contract must renew with a Renew SKU.
c. Add-On
An “Add-on” subscription is for orders where the existing WebEx subscriber wants to add an existing subscription.
When there is a current subscription then the additional service must co-terminate to the remaining term length of
the existing service. Separate SKUs have been created for Add-ons to existing subscriptions and the SKUs will
have a “-MNTH” for clear identification. (MNTH1-M11) SKUs have been created for “Add-on” subscription types.
Licensing Terms and Limitation
Term Length
Included in WPL Subscriptions for Small Businesses
Table 11 lists what is included in Cisco WebEx Meeting Center and Meetings subscriptions for small businesses.
Table 11.
Products and Services Included in Cisco WebEx Meeting Center and Meetings (Named User) Subscriptions for
Small Businesses
Products and Services Description
Product Cisco WebEx Meeting Center or Cisco WebEx Meetings
Participant Capacity Up to 25 participants in a session Branding Branded site included
Included Storage 1 Gigabyte of storage included
Audio North America: VoIP and U.S. toll included Europe: VoIP (only) included
India: No audio Included Rest of world: VoIP (only) included
For geographies outside North America, it is possible to purchase audio through a separate contract directly with Cisco WebEx
Technical Support Technical support is included with a purchase and provided by Cisco WebEx Services directly to customers: 24 x 7 x 365 technical support provided worldwide
Primary support in English
Support in Spanish, French, German, Japanese, Chinese, and Korean available during local, regular business hours Note: There is no need to buy Cisco SMARTnet support with Cisco WebEx subscription offers. The 24 x 7 x 365 support is included with the product.
Updates and Upgrades Available automatically upon release (hosted service)
Global Availability of Subscriptions for Small Businesses
All Cisco WebEx Meeting Center and Meetings offers on the WPL are available worldwide except in China and
export-controlled countries (Cuba, Iran, North Korea, Sudan, and Syria).
Placing an Order
Quote-to-Deployment Process for Small Business
Before you submit an order for Cisco WebEx Meeting Center, you should understand the quote-to-deployment
process for small businesses. Understanding this flow will help ensure the fastest possible processing of orders
and deployment for your customer.
High-Level Summary of a WPL Transaction
Figure 4 shows a high-level summary of a WPL transaction.
Figure 4. High-Level Summary of a WPL Transaction
Appendix B. Ordering WebEx Enabled TelePresence
Please find below the process for ordering WebEx Enabled TelePresence, which consists of five steps.
Note:
The customer must have a current subscription of WebEx Conferencing Services and active Cisco
TelePresence
®endpoints in order to utilize WebEx Enabled TelePresence.
1. Perform Assessment-to-Quality process
Before placing the order, the Cisco account manager and partner will first need to ensure that an Assessment
to Quality (A2Q) has been performed. This step is necessary to ensure the appropriate WebEx Meeting
application and Cisco TelePresence products will function as desired.
For any A2Q-related questions or to request an A2Q questionnaire, contact [email protected].
If requesting a questionnaire, be sure to specify WebEx Enabled TelePresence to ensure you receive the
correct questionnaire.
2. Place the order
The part number for WebEx Enabled TelePresence is L-WBX-TPINT=
Ordering with CCW
Enter the part number L-WBX-TPINT= into the ordering configuration set:
CCW will direct you to make the required selection for L-WBX-TPINT=
Select “Done” and view your order in the shopping cart. The order will contain the WebEx part number
(The L-WBX-TPINT=), and CCW will automatically include the TelePresence part number (L-TMS-WXOT).
●
The part number L-WBX-TPINT provides a WebEx provisioning URL to obtain “part 1 of 2 components”
required for WebEx with TelePresence enablement.
●
The part number L-TMS-WXOT provides TelePresence for “part 2 of 2 components” to enable
3. A compliance hold will be placed on the order
As part of the process, the CSG Operations team verifies the order to ensure that:
●
The A2Q has previously been completed.
●
The part numbers have been entered correctly.
When the compliance hold is released, the partner will receive an Information Document containing the link to
the Provisioning page and the TelePresence Product Authorization Key (PAK).
Note: The compliance hold process normally takes up to two business days.
4. Provision WebEx Enabled Telepresence
There are two separate steps that must both be performed in order to provision WebEx Enabled
TelePresence.
The part number for WebEx (L-WBX-TPINT=): L-WBX-TPINT will provide a WebEx provisioning URL for part
1 of 2 components required for WebEx enablement:
●
Once the part number is released from compliance hold, the partner will receive an Information Document,
which contains a URL to a provisioning form.
●
The provisioning form must be completed and submitted to initiate the WebEx provisioning process.
●
The part number for TelePresence (L-TMS-WXOT): L-TMS-WXOT will provide a TelePresence PAK for
part 2 of 2 components for configuring WebEx enabled TelePresence
◦
Once the part number is released from compliance hold the partner will be sent a PAK
◦
The PAK must be registered. To register the PAK go to
https://tools.cisco.com/SWIFT/LicensingUI/Home
◦
Upon PAK registration, a Cisco TelePresence Management Suite (TMS) feature key will be generated
and provided to the partner
◦
The partner or the customer must enter the feature key in the TMS management interface
5. Initiate Service Enablement
Once the site has been provisioned a WebEx customer service manager will confirm activation of the WebEx
Enabled TelePresence service.
Appendix C. Resources
Partner Resources
Appendix D. All Part Numbers and Prices
Tables 12 through 17 list part numbers and prices for different offers and offer components.
Table 12.
Enterprise Edition Prices and SKUs
PID/SKU Price ($USD) Description WebEx Enterprise Edition Employee Count New SKUs
L-WBX-EE-EC-NEW WebEx Emp Count Enterprise w/IM - New Service Subs L-WBX-EE-EC-S2-NY1 $250 Webex Enterprise Edition Employee Count - 1 Yr Subscription L-WBX-EE-EC-S2-NY2 $475 Webex Enterprise Edition Employee Count - 2 Yr Subscription L-WBX-EE-EC-S2-NY3 $675 Webex Enterprise Edition Employee Count - 3 Yr Subscription L-WBX-EE-EC-S2-NY5 $1,063 Webex Enterprise Edition Employee Count - 5 Yr Subscription L-WBX-EE-EC-S3-NY1 $235 Webex Enterprise Edition Employee Count - 1 Yr Subscription
L-WBX-EE-EC-S3-NY2 $447 Webex Enterprise Edition Employee Count - 2 Yr Subscription L-WBX-EE-EC-S3-NY3 $635 Webex Enterprise Edition Employee Count - 3 Yr Subscription L-WBX-EE-EC-S3-NY5 $999 Webex Enterprise Edition Employee Count - 5 Yr Subscription L-WBX-EE-EC-S4-NY1 $200 Webex Enterprise Edition Employee Count - 1 Yr Subscription L-WBX-EE-EC-S4-NY2 $380 Webex Enterprise Edition Employee Count - 2 Yr Subscription L-WBX-EE-EC-S4-NY3 $540 Webex Enterprise Edition Employee Count - 3 Yr Subscription L-WBX-EE-EC-S4-NY5 $850 Webex Enterprise Edition Employee Count - 5 Yr Subscription L-WBX-EE-EC-S5-NY1 $155 Webex Enterprise Edition Employee Count - 1 Yr Subscription L-WBX-EE-EC-S5-NY2 $295 Webex Enterprise Edition Employee Count - 2 Yr Subscription L-WBX-EE-EC-S5-NY3 $419 Webex Enterprise Edition Employee Count - 3 Yr Subscription L-WBX-EE-EC-S5-NY5 $658 Webex Enterprise Edition Employee Count - 5 Yr Subscription WebEx Enterprise Edition Employee Count New Co-Term SKUs
L-WBX-EE-EC-NM1 $21 New Ent Ed Employee Count - CoTerm for 1 Mnth Remaining L-WBX-EE-EC-NM2 $42 New Ent Ed Employee Count - CoTerm for 2 Mnth Remaining L-WBX-EE-EC-NM3 $63 New Ent Ed Employee Count - CoTerm for 3 Mnth Remaining L-WBX-EE-EC-NM4 $83 New Ent Ed Employee Count - CoTerm for 4 Mnth Remaining
L-WBX-EE-EC-NM5 $104 New Ent Ed Employee Count - CoTerm for 5 Mnth Remaining L-WBX-EE-EC-NM6 $125 New Ent Ed Employee Count - CoTerm for 6 Mnth Remaining L-WBX-EE-EC-NM7 $146 New Ent Ed Employee Count - CoTerm for 7 Mnth Remaining L-WBX-EE-EC-NM8 $167 New Ent Ed Employee Count - CoTerm for 8 Mnth Remaining L-WBX-EE-EC-NM9 $188 New Ent Ed Employee Count - CoTerm for 9 Mnth Remaining L-WBX-EE-EC-NM10 $208 New Ent Ed Employee Count - CoTerm for 10 Mnth Remaining
PID/SKU Price ($USD) Description
L-WBX-EE-EC-NM21 $419 New Ent Ed Employee Count - CoTerm for 21 Mnth Remaining L-WBX-EE-EC-NM22 $438 New Ent Ed Employee Count - CoTerm for 22 Mnth Remaining L-WBX-EE-EC-NM23 $456 New Ent Ed Employee Count - CoTerm for 23 Mnth Remaining
L-WBX-EE-EC-NM24 $475 New Ent Ed Employee Count - CoTerm for 24 Mnth Remaining L-WBX-EE-EC-NM25 $492 New Ent Ed Employee Count - CoTerm for 25 Mnth Remaining L-WBX-EE-EC-NM26 $508 New Ent Ed Employee Count - CoTerm for 26 Mnth Remaining L-WBX-EE-EC-NM27 $525 New Ent Ed Employee Count - CoTerm for 27 Mnth Remaining L-WBX-EE-EC-NM28 $542 New Ent Ed Employee Count - CoTerm for 28 Mnth Remaining L-WBX-EE-EC-NM29 $558 New Ent Ed Employee Count - CoTerm for 29 Mnth Remaining L-WBX-EE-EC-NM30 $575 New Ent Ed Employee Count - CoTerm for 30 Mnth Remaining L-WBX-EE-EC-NM31 $592 New Ent Ed Employee Count - CoTerm for 31 Mnth Remaining L-WBX-EE-EC-NM32 $608 New Ent Ed Employee Count - CoTerm for 32 Mnth Remaining L-WBX-EE-EC-NM33 $625 New Ent Ed Employee Count - CoTerm for 33 Mnth Remaining L-WBX-EE-EC-NM34 $642 New Ent Ed Employee Count - CoTerm for 34 Mnth Remaining L-WBX-EE-EC-NM35 $658 New Ent Ed Employee Count - CoTerm for 35 Mnth Remaining L-WBX-EE-EC-NM36 $675 New Ent Ed Employee Count - CoTerm for 36 Mnth Remaining L-WBX-EE-EC-NM37 $691 New Ent Ed Employee Count - CoTerm for 37 Mnth Remaining L-WBX-EE-EC-NM38 $707 New Ent Ed Employee Count - CoTerm for 38 Mnth Remaining L-WBX-EE-EC-NM39 $724 New Ent Ed Employee Count - CoTerm for 39 Mnth Remaining L-WBX-EE-EC-NM40 $740 New Ent Ed Employee Count - CoTerm for 40 Mnth Remaining
L-WBX-EE-EC-NM41 $756 New Ent Ed Employee Count - CoTerm for 41 Mnth Remaining L-WBX-EE-EC-NM42 $772 New Ent Ed Employee Count - CoTerm for 42 Mnth Remaining L-WBX-EE-EC-NM43 $788 New Ent Ed Employee Count - CoTerm for 43 Mnth Remaining L-WBX-EE-EC-NM44 $804 New Ent Ed Employee Count - CoTerm for 44 Mnth Remaining L-WBX-EE-EC-NM45 $821 New Ent Ed Employee Count - CoTerm for 45 Mnth Remaining L-WBX-EE-EC-NM46 $837 New Ent Ed Employee Count - CoTerm for 46 Mnth Remaining L-WBX-EE-EC-NM47 $853 New Ent Ed Employee Count - CoTerm for 47 Mnth Remaining L-WBX-EE-EC-NM48 $869 New Ent Ed Employee Count - CoTerm for 48 Mnth Remaining L-WBX-EE-EC-NM49 $885 New Ent Ed Employee Count - CoTerm for 49 Mnth Remaining L-WBX-EE-EC-NM50 $901 New Ent Ed Employee Count - CoTerm for 50 Mnth Remaining L-WBX-EE-EC-NM51 $917 New Ent Ed Employee Count - CoTerm for 51 Mnth Remaining L-WBX-EE-EC-NM52 $934 New Ent Ed Employee Count - CoTerm for 52 Mnth Remaining L-WBX-EE-EC-NM53 $950 New Ent Ed Employee Count - CoTerm for 53 Mnth Remaining L-WBX-EE-EC-NM54 $966 New Ent Ed Employee Count - CoTerm for 54 Mnth Remaining L-WBX-EE-EC-NM55 $982 New Ent Ed Employee Count - CoTerm for 55 Mnth Remaining L-WBX-EE-EC-NM56 $998 New Ent Ed Employee Count - CoTerm for 56 Mnth Remaining
L-WBX-EE-EC-NM57 $1,015 New Ent Ed Employee Count - CoTerm for 57 Mnth Remaining L-WBX-EE-EC-NM58 $1,031 New Ent Ed Employee Count - CoTerm for 58 Mnth Remaining L-WBX-EE-EC-NM59 $1,047 New Ent Ed Employee Count - CoTerm for 59 Mnth Remaining WebEx Enterprise Edition Employee Count Renew SKUs
L-WBX-EE-EC-RENEW WebEx Emp Count Enterprise w/IM - Renewal Service Subs L-WBX-EE-EC-S2-RY1 $250 Renewing Webex Ent Ed Employee Count - 1 Year Subscription L-WBX-EE-EC-S2-RY2 $475 Renewing Webex Ent Ed Employee Count - 2 Year Subscription L-WBX-EE-EC-S2-RY3 $675 Renewing Webex Ent Ed Employee Count - 3 Year Subscription
PID/SKU Price ($USD) Description
L-WBX-EE-EC-S2-RY5 $1,063 Renewing Webex Ent Ed Employee Count - 5 Year Subscription L-WBX-EE-EC-S3-RY1 $235 Renewing Webex Ent Ed Employee Count - 1 Year Subscription L-WBX-EE-EC-S3-RY2 $447 Renewing Webex Ent Ed Employee Count - 2 Year Subscription
L-WBX-EE-EC-S3-RY3 $635 Renewing Webex Ent Ed Employee Count - 3 Year Subscription L-WBX-EE-EC-S3-RY5 $999 Renewing Webex Ent Ed Employee Count - 5 Year Subscription L-WBX-EE-EC-S4-RY1 $200 Renewing Webex Ent Ed Employee Count - 1 Year Subscription L-WBX-EE-EC-S4-RY2 $380 Renewing Webex Ent Ed Employee Count - 2 Year Subscription L-WBX-EE-EC-S4-RY3 $540 Renewing Webex Ent Ed Employee Count - 3 Year Subscription L-WBX-EE-EC-S4-RY5 $850 Renewing Webex Ent Ed Employee Count - 5 Year Subscription L-WBX-EE-EC-S5-RY1 $155 Renewing Webex Ent Ed Employee Count - 1 Year Subscription L-WBX-EE-EC-S5-RY2 $295 Renewing Webex Ent Ed Employee Count - 2 Year Subscription L-WBX-EE-EC-S5-RY3 $419 Renewing Webex Ent Ed Employee Count - 3 Year Subscription L-WBX-EE-EC-S5-RY5 $658 Renewing Webex Ent Ed Employee Count - 5 Year Subscription WebEx Enterprise Edition Employee Count Add-on SKUs
L-WBX-EE-EC-ADDON WebEx Emp Count Enterprise w/IM - AddOn Service Subs L-WBX-EE-EC-M1 $21 AddOn Ent Ed Employee Count - CoTerm for 1 Mnth Remaining L-WBX-EE-EC-M2 $42 AddOn Ent Ed Employee Count - CoTerm for 2 Mnth Remaining L-WBX-EE-EC-M3 $63 AddOn Ent Ed Employee Count - CoTerm for 3 Mnth Remaining L-WBX-EE-EC-M4 $83 AddOn Ent Ed Employee Count - CoTerm for 4 Mnth Remaining L-WBX-EE-EC-M5 $104 AddOn Ent Ed Employee Count - CoTerm for 5 Mnth Remaining
L-WBX-EE-EC-M6 $125 AddOn Ent Ed Employee Count - CoTerm for 6 Mnth Remaining L-WBX-EE-EC-M7 $146 AddOn Ent Ed Employee Count - CoTerm for 7 Mnth Remaining L-WBX-EE-EC-M8 $167 AddOn Ent Ed Employee Count - CoTerm for 8 Mnth Remaining L-WBX-EE-EC-M9 $188 AddOn Ent Ed Employee Count - CoTerm for 9 Mnth Remaining L-WBX-EE-EC-M10 $208 AddOn Ent Ed Employee Count - CoTerm for 10 Mnth Remaining L-WBX-EE-EC-M11 $229 AddOn Ent Ed Employee Count - CoTerm for 11 Mnth Remaining L-WBX-EE-EC-M12 $250 AddOn Ent Ed Employee Count - CoTerm for 12 Mnth Remaining L-WBX-EE-EC-M13 $269 AddOn Ent Ed Employee Count - CoTerm for 13 Mnth Remaining L-WBX-EE-EC-M14 $288 AddOn Ent Ed Employee Count - CoTerm for 14 Mnth Remaining L-WBX-EE-EC-M15 $306 AddOn Ent Ed Employee Count - CoTerm for 15 Mnth Remaining L-WBX-EE-EC-M16 $325 AddOn Ent Ed Employee Count - CoTerm for 16 Mnth Remaining L-WBX-EE-EC-M17 $344 AddOn Ent Ed Employee Count - CoTerm for 17 Mnth Remaining L-WBX-EE-EC-M18 $363 AddOn Ent Ed Employee Count - CoTerm for 18 Mnth Remaining
PID/SKU Price ($USD) Description
L-WBX-EE-EC-M30 $575 AddOn Ent Ed Employee Count - CoTerm for 30 Mnth Remaining L-WBX-EE-EC-M31 $592 AddOn Ent Ed Employee Count - CoTerm for 31 Mnth Remaining L-WBX-EE-EC-M32 $608 AddOn Ent Ed Employee Count - CoTerm for 32 Mnth Remaining
L-WBX-EE-EC-M33 $625 AddOn Ent Ed Employee Count - CoTerm for 33 Mnth Remaining L-WBX-EE-EC-M34 $642 AddOn Ent Ed Employee Count - CoTerm for 34 Mnth Remaining L-WBX-EE-EC-M35 $658 AddOn Ent Ed Employee Count - CoTerm for 35 Mnth Remaining L-WBX-EE-EC-M36 $675 AddOn Ent Ed Employee Count - CoTerm for 36 Mnth Remaining L-WBX-EE-EC-M37 $691 AddOn Ent Ed Employee Count - CoTerm for 37 Mnth Remaining L-WBX-EE-EC-M38 $707 AddOn Ent Ed Employee Count - CoTerm for 38 Mnth Remaining L-WBX-EE-EC-M39 $724 AddOn Ent Ed Employee Count - CoTerm for 39 Mnth Remaining L-WBX-EE-EC-M40 $740 AddOn Ent Ed Employee Count - CoTerm for 40 Mnth Remaining L-WBX-EE-EC-M41 $756 AddOn Ent Ed Employee Count - CoTerm for 41 Mnth Remaining L-WBX-EE-EC-M42 $772 AddOn Ent Ed Employee Count - CoTerm for 42 Mnth Remaining L-WBX-EE-EC-M43 $788 AddOn Ent Ed Employee Count - CoTerm for 43 Mnth Remaining L-WBX-EE-EC-M44 $804 AddOn Ent Ed Employee Count - CoTerm for 44 Mnth Remaining L-WBX-EE-EC-M45 $821 AddOn Ent Ed Employee Count - CoTerm for 45 Mnth Remaining L-WBX-EE-EC-M46 $837 AddOn Ent Ed Employee Count - CoTerm for 46 Mnth Remaining L-WBX-EE-EC-M47 $853 AddOn Ent Ed Employee Count - CoTerm for 47 Mnth Remaining L-WBX-EE-EC-M48 $869 AddOn Ent Ed Employee Count - CoTerm for 48 Mnth Remaining L-WBX-EE-EC-M49 $885 AddOn Ent Ed Employee Count - CoTerm for 49 Mnth Remaining
L-WBX-EE-EC-M50 $901 AddOn Ent Ed Employee Count - CoTerm for 50 Mnth Remaining L-WBX-EE-EC-M51 $917 AddOn Ent Ed Employee Count - CoTerm for 51 Mnth Remaining L-WBX-EE-EC-M52 $934 AddOn Ent Ed Employee Count - CoTerm for 52 Mnth Remaining L-WBX-EE-EC-M53 $950 AddOn Ent Ed Employee Count - CoTerm for 53 Mnth Remaining L-WBX-EE-EC-M54 $966 AddOn Ent Ed Employee Count - CoTerm for 54 Mnth Remaining L-WBX-EE-EC-M55 $982 AddOn Ent Ed Employee Count - CoTerm for 55 Mnth Remaining L-WBX-EE-EC-M56 $998 AddOn Ent Ed Employee Count - CoTerm for 56 Mnth Remaining L-WBX-EE-EC-M57 $1,015 AddOn Ent Ed Employee Count - CoTerm for 57 Mnth Remaining L-WBX-EE-EC-M58 $1,031 AddOn Ent Ed Employee Count - CoTerm for 58 Mnth Remaining L-WBX-EE-EC-M59 $1,047 AddOn Ent Ed Employee Count - CoTerm for 59 Mnth Remaining WebEx Enterprise Edition Named User New SKUs
L-WBX-EE-NU-NEW WebEx Named User Enterprise w/IM - New Service Subs L-WBX-EE-NU-S2-NY1 $1,030 WebEx Enterprise Edition Named User - 1 Year Subscription L-WBX-EE-NU-S2-NY2 $1,955 WebEx Enterprise Edition Named User - 2 Year Subscription L-WBX-EE-NU-S2-NY3 $2,780 WebEx Enterprise Edition Named User - 3 Year Subscription L-WBX-EE-NU-S2-NY5 $4,378 WebEx Enterprise Edition Named User - 5 Year Subscription
L-WBX-EE-NU-S3-NY1 $755 WebEx Enterprise Edition Named User - 1 Year Subscription L-WBX-EE-NU-S3-NY2 $1,435 WebEx Enterprise Edition Named User - 2 Year Subscription L-WBX-EE-NU-S3-NY3 $2,040 WebEx Enterprise Edition Named User - 3 Year Subscription L-WBX-EE-NU-S3-NY5 $3,209 WebEx Enterprise Edition Named User - 5 Year Subscription L-WBX-EE-NU-S4-NY1 $500 WebEx Enterprise Edition Named User - 1 Year Subscription L-WBX-EE-NU-S4-NY2 $950 WebEx Enterprise Edition Named User - 2 Year Subscription L-WBX-EE-NU-S4-NY3 $1,350 WebEx Enterprise Edition Named User - 3 Year Subscription L-WBX-EE-NU-S4-NY5 $2,125 WebEx Enterprise Edition Named User - 5 Year Subscription
PID/SKU Price ($USD) Description WebEx Enterprise Edition Named User New Co-term SKUs
L-WBX-EE-NU-NM1 $86 New Ent Ed Named User - Coterm SKU for 1 Month Remaining L-WBX-EE-NU-NM2 $172 New Ent Ed Named User - Coterm SKU for 2 Month Remaining
L-WBX-EE-NU-NM3 $258 New Ent Ed Named User - Coterm SKU for 3 Month Remaining L-WBX-EE-NU-NM4 $343 New Ent Ed Named User - Coterm SKU for 4 Month Remaining L-WBX-EE-NU-NM5 $429 New Ent Ed Named User - Coterm SKU for 5 Month Remaining L-WBX-EE-NU-NM6 $515 New Ent Ed Named User - Coterm SKU for 6 Month Remaining L-WBX-EE-NU-NM7 $601 New Ent Ed Named User - Coterm SKU for 7 Month Remaining L-WBX-EE-NU-NM8 $687 New Ent Ed Named User - Coterm SKU for 8 Month Remaining L-WBX-EE-NU-NM9 $773 New Ent Ed Named User - Coterm SKU for 9 Month Remaining L-WBX-EE-NU-NM10 $858 New Ent Ed Named User - Coterm SKU for 10 Month Remaining L-WBX-EE-NU-NM11 $944 New Ent Ed Named User - Coterm SKU for 11 Month Remaining L-WBX-EE-NU-NM12 $1,030 New Ent Ed Named User - Coterm SKU for 12 Month Remaining L-WBX-EE-NU-NM13 $1,107 New Ent Ed Named User - Coterm SKU for 13 Month Remaining L-WBX-EE-NU-NM14 $1,184 New Ent Ed Named User - Coterm SKU for 14 Month Remaining L-WBX-EE-NU-NM15 $1,261 New Ent Ed Named User - Coterm SKU for 15 Month Remaining L-WBX-EE-NU-NM16 $1,338 New Ent Ed Named User - Coterm SKU for 16 Month Remaining L-WBX-EE-NU-NM17 $1,415 New Ent Ed Named User - Coterm SKU for 17 Month Remaining L-WBX-EE-NU-NM18 $1,493 New Ent Ed Named User - Coterm SKU for 18 Month Remaining L-WBX-EE-NU-NM19 $1,570 New Ent Ed Named User - Coterm SKU for 19 Month Remaining
L-WBX-EE-NU-NM20 $1,647 New Ent Ed Named User - Coterm SKU for 20 Month Remaining L-WBX-EE-NU-NM21 $1,724 New Ent Ed Named User - Coterm SKU for 21 Month Remaining L-WBX-EE-NU-NM22 $1,801 New Ent Ed Named User - Coterm SKU for 22 Month Remaining L-WBX-EE-NU-NM23 $1,878 New Ent Ed Named User - Coterm SKU for 23 Month Remaining L-WBX-EE-NU-NM24 $1,955 New Ent Ed Named User - Coterm SKU for 24 Month Remaining L-WBX-EE-NU-NM25 $2,024 New Ent Ed Named User - Coterm SKU for 25 Month Remaining L-WBX-EE-NU-NM26 $2,093 New Ent Ed Named User - Coterm SKU for 26 Month Remaining L-WBX-EE-NU-NM27 $2,161 New Ent Ed Named User - Coterm SKU for 27 Month Remaining L-WBX-EE-NU-NM28 $2,230 New Ent Ed Named User - Coterm SKU for 28 Month Remaining L-WBX-EE-NU-NM29 $2,299 New Ent Ed Named User - Coterm SKU for 29 Month Remaining L-WBX-EE-NU-NM30 $2,368 New Ent Ed Named User - Coterm SKU for 30 Month Remaining L-WBX-EE-NU-NM31 $2,436 New Ent Ed Named User - Coterm SKU for 31 Month Remaining L-WBX-EE-NU-NM32 $2,505 New Ent Ed Named User - Coterm SKU for 32 Month Remaining
PID/SKU Price ($USD) Description
L-WBX-EE-NU-NM44 $3,313 New Ent Ed Named User - Coterm SKU for 44 Month Remaining L-WBX-EE-NU-NM45 $3,379 New Ent Ed Named User - Coterm SKU for 45 Month Remaining L-WBX-EE-NU-NM46 $3,446 New Ent Ed Named User - Coterm SKU for 46 Month Remaining
L-WBX-EE-NU-NM47 $3,512 New Ent Ed Named User - Coterm SKU for 47 Month Remaining L-WBX-EE-NU-NM48 $3,579 New Ent Ed Named User - Coterm SKU for 48 Month Remaining L-WBX-EE-NU-NM49 $3,646 New Ent Ed Named User - Cot
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