2 | T P G – H R S e r v i c e s
Company Overview
The Phillips Group (TPG) provides a full range of human resources services to help our clients to grow, manage and maintain their businesses. Our certified HR consultants are committed to understanding the needs of our clients, and will use their insight, knowledge, and experience to develop solutions to meet their specific needs. Customer satisfaction is our number one goal.
TPG provides human resource solutions for small to mid-size companies that do not have the presence of a human resources staff. Whether it’s outsourcing your company’s HR functions or the need for a policy or procedure, an employee handbook, job descriptions, salary and wage administration, staffing requirements, or a tailored training program, TPG is able to provide cost effective legally compliant HR services & solutions.
TPG recognizes that our staff is our number one resource. We have over a decade of experience in Human Resources. Our industry experience includes but is not limited to retail, manufacturing, utilities, information technology, staffing and faith based organizations. TPG believes that due to the constant changes in the Human Resources profession, we have to keep our staff current on all HR issues so that we can be our clients’ greatest resource in all HR related issues.
3 | T P G – H R S e r v i c e s
The Phillips Group Philosophy
OUR MISSIONIs to promote our client’s overall growth, development and effectiveness, by providing a full range of highly effective human resource guidance and support. TPG will remain knowledgeable of the rights and obligations of both employer and employee, while remaining sensitive to the needs of cost containment.
OUR VISION
Is to successfully build a reputable consulting firm specializing in all facets of human resource management.
OUR GOAL
Is to provide high quality HR products and services that effectively meet our clients’ needs. These services will focus on bottom line results, customer service, and long term value added guidance and reliability. Our HR solutions will be cost effective, ensure legal compliance and contribute to the overall efficiency and profitability of our clients business.
4 | T P G – H R S e r v i c e s
Service Summary
Below are the services TPG provides their clients on a consultative basis: Employee Relations
Incentive & Recognition Programs Personnel File Audit/Maintenance Position descriptions
Compensation Surveys
Human Resources Accounting Forms Recruitment & Selection Assistance New Hire Orientation
Performance Appraisal Systems Training & Development
Employment law updates Benefits Administration
Process Unemployment Claims Workers Compensation Claims Discipline & Termination
COBRA Administration
5 | T P G – H R S e r v i c e s
Employee Relations ensures the systematic and effective approach to increases
workforce efficiency and experience, produces employee loyalty, lowers overall cost, improves talent management, and aid in workforce effectiveness.
Recruitment & Selection Assistance Ensure the right candidates are hired for the right
position. Assistance with recruitment strategies, development of interview guides for open positions, and will assist in conducting reference checks, assistance in the interview process as needed.
Audit of Personnel Files to ensure legal compliance with immigration and privacy
laws.
Incentive & Recognition Programs will help to maintain employee morale and sustain
employee retention. Program will include recognizing employee birthdays and employment anniversaries, along with structured performance recognition.
Position Descriptions will allow employees to have a clear understanding of what is
expected of them on a day to day basis. Management will use position descriptions as a basis for performance appraisals, and as a tool for recruitment, and salary surveys. Position descriptions are also essential when classifying positions as exempt or non-exempt according to the Labor department. Position descriptions will help with Fair Labor Standards Act (FLSA) and Americans with Disabilities Act (ADA) compliance.
Performance Appraisal System will give employees a formal opportunity to discuss
their employment and performance standards with management, assist management in identifying the strengths and weakness of an employee’s performance, provide a basis for salary recommendations, and to develop goals and objectives for employees.
Compensation Surveys helps establish salary levels and measure pay practices
against other companies in similar industries and markets. Compensation surveys will assist in recruitment efforts, and examining trends for pay planning.
Customized Human Resources Accounting Forms will help to ensure legal
compliance regarding the hiring, corrective action and termination process. These forms will include your company’s information and logo. Forms will also be created as needed.
Human Resources Accounting forms include:
Employment application New Hire checklist
Interview guides Employee Information form Reference check form Personnel Action form
Offer letters Address & emergency contact change form Termination letter Corrective Action form
6 | T P G – H R S e r v i c e s
Benefits Administration acts as liaison between client and insurance companies to
ensure enrollments/deletions are handled on-time and consistently in conjunction to qualifying events. Analyze current benefits package and make recommendations for improvement.
COBRA administration to ensure compliance with state and federal laws for
continuation of certain group benefits for employees and their dependents.
State unemployment claims to ensure that all unemployment claims are processed
correctly and in a timely manner. Unemployment claims will be completed and supporting documentation attached and sent off to the appropriate unemployment office within the allotted timeframe. Perform follow-up on appeals, prepare for and attend unemployment hearings.
Workers Compensation claims to ensure work related accidents and injuries are
reported to the WC insurance company and handled in the appropriate manner.
Employee handbook will allow your employees to have access and accountability
for up-to-date relevant company policies. It will also give them an understanding of what to expect from the company and what the company expects from them, the employees. After the completion of the employee handbook a Question & Answer workshop should be conducted for all current employees regarding the contents of the handbook. This informational workshop would last approx. 1-½ hours depending on the size of the group. TPG will review and update employee handbook on an annual basis.
Human Resources/professional development
TPG provides a variety of onsite customized management training seminars to include:
Discipline & termination
Understanding and managing unemployment insurance claims
Conflict Resolution Employment laws Performance appraisals Harassment Customer service Time management Managing stress
Fair labor standards act
Recruitment & selection
How to effectively manage employees
7 | T P G – H R S e r v i c e s
Clients
Corporate Travel Management The Charlotte Post Newspaper American Product Distributors Eaheart Industrial Services, Inc.
Interstate Contract Cleaning Service Mirror Enterprise, Inc.
Bradford Management Group Talent Bridge
Charles C. Kirby & Associate, Nationwide Insurance Agency True Behavior HealthCare
BranCore Technologies BTE Trucking, LLC
SJS Cleaning Solutions ElderCare of the Carolinas Site Solutions
TS Woodworks of NC QEMS
