First Choice Health PPO Network Hospice Care Services Directory

First Choice Health PPO Network

Hospice Care Services Directory

www.fchn.com

When Looking for a Provider...

The provider you select may not be available to all First Choice Health Network customers due to

individual benefit plan or network restrictions. Please confirm your benefits and level of network access

by contacting your insurance company or health plan administrator.

Inclusion of a provider or facility in this directory does not guarantee coverage. A provider's network

participation can vary depending upon where he/she is providing services. Be sure to confirm the

provider's network participation at the location you plan to visit. Please consult your benefits summary,

plan booklet or summary plan description to determine coverage.

First Choice Health (FCHN) disclaims any implied warranty or representation about completeness or

applicability for a particular purpose. First Choice Health Network, Inc., is not responsible for any claim,

loss or damage resulting from use of this website.

Important Information

(Please read before proceeding)

The First Choice Health PPO Network makes every effort to ensure the accuracy of our provider directory.

However, a printed directory will always be at risk of being outdated. Before receiving services, you

should always verify that the provider is participating in our network. You can take these steps by calling

our PPO Customer Service at (800) 231-6935 Monday through Friday between 8 AM and 5 PM (Pacific).

You can also use our website to produce customized real-time provider listings. Simply select the "Find

a Doctor, Hospital or Facility" button on the homepage. Please note that actual coverage for the health

care services you receive is determined by your benefit plan provisions.

Introduction

Just like you, First Choice Health, is concerned about the high cost of health care. To help lower the

cost of care, we negotiate preferred rates with the health care providers in our network. These preferred

rates are available to you because the First Choice Health PPO Network is part of your health care plan.

Whenever you choose one of our PPO Network providers, you and your family save on the cost of health

care. In addition to lower health care costs, there are other advantages to using PPO Network preferred

providers:

•

There are no claims to submit. Preferred providers bill your insurance company or health plan

administrator for you;

•

Your out-of-pocket costs are usually lower when you receive in-network care; and

•

The First Choice Health PPO Network offers an extensive network of preferred providers from which

to choose your family doctor, primary care physician (PCP) or other health care providers.

Please take a few minutes to become acquainted with us as your network. Read your member handbook

to understand the benefits provided by your health plan. Be prepared. Know your responsibilities and

obligations before you or your family receive(s) care. If you have questions regarding your health

coverage, please call your insurance company or health plan administrator.

This directory was produced based on information available as of 5/29/2016. First Choice Health makes every effort to ensure the accuracy

of our provider directory. Before receiving services, you should always verify that the provider is participating in our network. If you need help

finding a preferred provider, please contact First Choice Health PPO Network Customer Service at (800) 231-6935 Monday through Friday

between 8 AM and 5 PM (Pacific).

Check Our Website

For the most current provider information, our website, www.fchn.com allows you to look up specific

health care providers or locate available providers in your area. You can search by city, zip code and

county or provider specialty. This is a convenient way to determine your provider's participation. You

can also download a complete directory, hospital listing, facility listing, clinic or urgent care listing.

How to Use the First Choice Health PPO Network

If your health plan requires you to choose a primary care provider (PCP), you should select one from

those listed in this directory. A primary care provider is a family or general practitioner, an internist or a

pediatrician. When changing your primary care provider, you should advise your insurance company or

health plan administrator. This notification may be a requirement of your health plan. Some health plans

also recognize Advanced Registered Nurse Practitioners (ARNP) as primary care providers. You should

call your insurance company or health plan administrator to determine if they recognize ARNPs as

primary care providers before you select one as a primary care provider.

All primary care providers are listed in bold print for easy identification. Not all primary care providers

are able to accept new patients. Those who were not accepting new patients at the time this directory

was printed are marked with an asterisk (*). Whenever you select a new primary care provider, we

recommend you call the provider's office first to be sure s/he is accepting new patients.

If You Need to See a Specialist

Your health care plan may require a referral from your primary care provider if you need specialty care.

If your plan requires a referral, the process is easy:

•

First, you or your primary care provider should select a specialist from this directory or contact our

Customer Service Department at (800) 231-6935 Monday through Friday between 8 AM and 5 PM

(Pacific) to verify the preferred status of any specialist;

•

Second, have your primary care provider call the appropriate referral number on your member ID

card; and

•

Third, schedule your appointment with the specialist.

If your plan does not require a referral, you may select a specialist from this directory, confirm that they

are currently a preferred provider and schedule an appointment at any time.

Some specialty care may not be covered by your health plan.

For example, some health plans do

not cover care from chiropractors, social workers, physician assistants and others. Before you schedule

an appointment, check the schedule of benefits in your member handbook or call your insurance company

to be sure you are covered for these services. If you choose an out-of-network provider or if the specialty

care is not covered, your out-of-pocket cost for care is usually higher. Your member handbook, insurance

company or health plan administrator will be able to tell you what your benefit levels are, if any, when

you receive care from an out-of-network provider.

Women's Health Care (Washington State)

For some health plans, Washington State law provides that women may self-refer to providers who

specialize in the treatment of women's health care needs. This means a woman does not need a referral

from her primary care provider in order to see a women's health care provider for the diagnosis and

treatment of reproductive health services, gynecological care, maternity care, general examinations or

preventative care, as well as medically appropriate follow-up visits for these services. This right to

self-referral is not a guarantee of coverage.

Before you schedule your appointment you should do the following:

•

Call your insurance company or health plan administrator to be sure the care you want is covered;

•

Call to confirm whether or not you can self-refer to providers who specialize in women's health care

needs;

•

Schedule your appointment with a recognized women's health care provider; and

•

Be sure the women's health care provider is one of our PPO Network preferred providers.

The following providers are recognized as women's health care providers:

•

An MD or DO (osteopath) who is a family or general practitioner, internist, obstetrician or gynecologist;

•

A licensed physician assistant for any of the above listed MDs or DOs;

•

An advanced registered nurse practitioner (ARNP) who specializes in women's health, family practice

or midwifery;

•

Certified nurse midwife; or

•

Licensed midwife.

Physician Assistant

Please call and confirm with each listed Physician Assistant to ensure he/she is accepting patients as

a Primary Care Physician. As noted above, some specialty care may not be covered by your health plan.

Please call your insurance company or check with your benefit plan to establish whether coverage is

available for services provided by a Physician Assistant under your health benefits from your health plan.

Complementary and Alternative Medicine (CAM) Providers (Naturopaths,

Acupuncturists and Licensed Massage Therapists)

The First Choice Health PPO Network offers a CAM network for those health plans which have CAM

benefits. Some CAM care may not be covered by your health plan. For example, some health plans do

not cover care from Naturopaths, Acupuncturists or Licensed Massage Therapists. Before you schedule

an appointment, check the schedule of benefits in your member handbook or call your insurance company

to be sure you are covered for these services. If you choose an out-of-network provider or if the specialty

care is not covered, your out-of-pocket cost for care is usually higher.

If You Need Hospital Care

Some health care plans require pre-certification of non-emergent hospital care. Check your member ID

card to see if your plan requires pre-certification. If pre-certification is required, you or your doctor must

call the number printed on your ID card to obtain the necessary authorization before you are admitted

to the hospital.

In Case of an Emergency

In the case of a life-threatening emergency, whether at home or away from home, seek the most

immediate care available. If you are admitted to a hospital for an emergency, you, your doctor or the

hospital may need to obtain retroactive authorization for the admission within the time specified by your

benefit plan, or as soon as you are reasonably able to do so. To obtain certification, please call the

number on your ID card.

How to File a Claim

In most instances, First Choice Health's PPO Network preferred providers will file a claim for the health

care services you receive. However, occasionally you may receive a bill for services. If you receive a

bill, be sure your name, member ID number, and group number are written on the bill. Please send the

bill to the claims address on your ID card.

Your Member ID Card is Very Important

Your member ID card identifies you as eligible to see our PPO Network providers. It lists the name,

address, and telephone number of your insurance company or health plan administrator and contains

important information about hospital and surgical preauthorization. Please show your member ID card

every time you visit one of our PPO Network providers.

Who to Call if You Have Questions

Call your insurance company or health plan administrator if you have questions about any of the following:

•

Your insurance coverage or coverage exclusions

•

Your eligibility for health care services

•

Your health care bills and claim processing

•

Referral requirements

You will find your insurance company's customer service phone number on your ID card or in your

member handbook. The First Choice Health PPO cannot provide eligibility, coverage or claims

information. Call First Choice Health in Seattle at (206) 292-8255 or toll-free at (800) 231-6935 Monday

through Friday between 8 AM and 5 PM (Pacific) if you have questions about finding a provider or the

preferred provider status of a preferred provider or facility.

Call the preauthorization telephone number on your ID card if you have questions about preauthorization

of hospital services.

Thank you for choosing First Choice Health PPO Network.

We look forward to meeting your health care needs.

First Choice Health Directory

FACILITIES

Home Health

Idaho

Boise

Saint Alphonsus Home Health & Hospice LLC 427 N Curtis Rd Boise, ID 83706 (208) 367-3040

Chubbuck

Access Home Care LLC 240 W Burnside Ave Ste B Chubbuck, ID 83202-4703 (208) 637-2273

Gooding

Idaho Home Health & Hospice 329 Washington St Gooding, ID 83330-1343 (208) 934-4842

Idaho Falls

Idaho Home Health & Hospice 1906 Jennie Lee Dr Idaho Falls, ID 83404-6159 (208) 528-2877 IntegriCare of Eastern Idaho 2236 East 25th Street Idaho Falls, ID 83404 (208) 523-9887

Meridian

Idaho Home Health & Hospice 1965 S Eagle Rd Ste 100 Meridian, ID 83642-9246 (208) 934-4842

Pocatello

Idaho Home Health & Hospice 315 E Alameda Rd Pocatello, ID 83201-3619 (208) 232-1122

Twin Falls

Idaho Home Health & Hospice 222 Shoshone St E Twin Falls, ID 83301-6105 (208) 734-4061

Montana

Butte

Frontier Home Health and Hospice 1940 Dewey Blvd Butte, MT 59701-3724 (406) 723-8933

Oregon

Florence

Peace Harbor Home Health & Hospice 400 9th St Florence, OR 97439-7398 (541) 997-8412 Peace Harbor Home Health & Hospice 310 9th St Florence, OR 97439 (541) 997-8412

Washington

Belfair

Prov SoundHomeCare And Hospice 22771 NE Highway 3 Ste A Belfair, WA 98528 (360) 275-2040

Chehalis

Prov SoundHomeCare And Hospice 500 NE Washington Ave Chehalis, WA 98532 (360) 330-8585

Hoquiam

Harbor's Home Health Services 201 Seventh Street Hoquiam, WA 98550 (360) 532-5454

Longview

Community Home Health and Hospice Care Center 1035 11th Avenue Longview, WA 98632 (360) 425-8510

Moses Lake

Central Basin Home Health and Hospice 1417 S Pioneer Way Moses Lake, WA 98837-2458 (509) 765-1856

Olympia

Prov SoundHomeCare And Hospice 3432 S Bay Rd NE Olympia, WA 98506 (360) 459-8311

Shelton

Prov SoundHomeCare And Hospice 2146 W Railroad Ave Shelton, WA 98584 (360) 426-7928

Tacoma

Prov SoundHomeCare And Hospice 3630 S Cedar St Ste A Tacoma, WA 98409 (253) 476-1080

Vancouver

Community Home Health and Hospice Care Center 14508 NE 20th Ave Ste 201 Vancouver, WA 98686 (877) 541-4108 Preferred Provider Network 5/29/2016 Page 1

First Choice Health Provider Directory

Community Home Health and Hospice Care Center 3102 NE 134th St Vancouver, WA 98686-2628 (360) 425-8510

Wenatchee

Central Washington Hospital Home Health & Hospice 1201 S Miller St Wenatchee, WA 98801-3201 (509) 665-6049

Yakima

Memorial Home Care Services, Home Health and Hospice 1019 South 40th Avenue Yakima, WA 98902 (509) 574-3600 Providence Home Care Services 7 South 10th Avenue Yakima, WA 98902 (509) 575-5093 Yakima HMA Home Health LLC 7 S 10th Ave Yakima, WA 98902-3318 (509) 575-5093

Wyoming

Evanston

Best Home Health & Hospice 637 Front St Evanston, WY 82930 (307) 789-2899

Rock Springs

Best Home Health & Hospice 1471 Dewar Dr Ste 232 Rock Springs, WY 82901 (307) 382-3388

Hospice

Idaho

Boise

Four Rivers Hospice 427 N Curtis Rd Boise, ID 83706 (208) 367-3040

Fruitland

Heart N Home Hospice & Palliative Care LLC 1100 NW 12th St Fruitland, ID 83619 (208) 452-2662

Meridian

Hearts For Hospice, L.L.C. 3090 Gentry Way Meridian, ID 83642-3597 (801) 772-0243

Nampa

Mercy Medical Center-Hospice 215 E Hawaii Nampa, ID 83686 (208) 463-5220

Sandpoint

Bonner Community Hospice 602 N Third Ave Sandpoint, ID 83864 (208) 265-1179

Montana

Billings

Big Sky Hospice 123 S 17th St Billings, MT 59101 (406) 247-3200 RiverStone Health Hospice 123 S 27th St Billings, MT 59101 (406) 651-6500 Rocky Mountain Hospice 2110 Overland Ave Billings, MT 59102-6480 (406) 294-0785

Bozeman

Rocky Mountain Hospice-Bozeman 301 Edelweiss Ste 6 Bozeman, MT 59718 (406) 556-0640

Butte

Highlands Hospice 3703 Harrison Ave Butte, MT 59701 (406) 771-3754 Rocky Mountain Hospice- Butte 19 Discovery Dr Butte, MT 59701 (406) 494-6114

Hamilton

Marcus Daly Hospice 1200 Westwood Dr Hamilton, MT 59840-2345 (406) 375-4703

Helena

Frontier Home Health and Hospice 800 Front St Helena, MT 59601 (406) 443-4140 Rocky Mountain Hospice- Helena 1075 N Rodney Helena, MT 59601 (406) 442-2214

Kalispell

Frontier Hospice 42 Bruyer Way Kalispell, MT 59901-6305 (406) 260-4079 Home Options Hospice 275 Corporate Dr Ste 600 Kalispell, MT 59901-6037 (406) 751-4200

Missoula

Rocky Mountain Hospice of Missoula LLC 2409 Dearborn Ste E Missoula, MT 59801 (406) 549-2766

Ronan

Lake County Home Options Hospice 711 Main St SW Ronan, MT 59864 (406) 751-4205 Preferred Provider Network 5/29/2016 Page 2

First Choice Health Provider Directory

Oregon

Albany

Samaritan Evergreen Hospice 1010 SW 11th Ave Albany, OR 97321 (541) 812-4662

Beaverton

Providence Hospice 3601 SW Murray Blvd Ste 40 Beaverton, OR 97005 (503) 216-8484 Providence Hospice West 3601 SW Murray Blvd Suite 40 Beaverton, OR 97005 (503) 216-8484

Bend

Partners in Care 2075 NE Wyatt Court Bend, OR 97701 (541) 382-5882

Eugene

Sacred Heart Hospice 677 E 12th Ave Ste N110 Eugene, OR 97401 (541) 461-7500 Sacred Heart Hospice 677 E 12th Ave Ste N200 Eugene, OR 97401 (541) 461-7500

Heppner

Pioneer Memorial Hospice 564 E Pioneer Dr Heppner, OR 97836-7318 (541) 676-9133

Hillsboro

Care Partners 900 SE Oak St Ste 202 Hillsboro, OR 97123 (503) 648-9565

Hood River

Providence Hospice 1630 Woods Ct Hood River, OR 97031 (541) 387-6449

McMinnville

Legacy Hospice Services-McMinnville 2275 NE McDaniel Ave McMinnville, OR 97128 (503) 472-9685

Medford

Providence Medford Hospice 2033 Commerce St Medford, OR 97504 (541) 732-6500

Newberg

Providence Hospice 1515 Portland Rd Ste 102 Newberg, OR 97132 (503) 215-2273

Ontario

Pathway Hospice 351 SW 9th St Ontario, OR 97914 (541) 881-7430 Saint Alphonsus Medical Center-Ontario 1050 SW 3rd Ave Ste 1600 Ontario, OR 97914 (541) 881-7430

Oregon City

Willamette Falls Hospice 1500 Division St. Oregon City, OR 97045 (503) 656-1631

Portland

Legacy Hospice Services-Hopewell House 6171 SW Capitol Hwy Portland, OR 97239-2649 (503) 244-7890 Legacy Hospice Services-Portland 815 NE Davis St Portland, OR 97208-2964 (503) 220-1000 Providence Hospice 1235 NE 47th Ave Suite 148 Portland, OR 97213 (503) 215-4321 Providence Hospice 9936 SE Washington Ste C & D Portland, OR 97216 (503) 215-4691 Providence Hospice 6410 NE Halsey St Ste 200 Portland, OR 97213-4742 (503) 215-4646

Redmond

Hospice of Redmond 732 SW 23rd St Redmond, OR 97756-9400 (541) 548-7483

Talent

Ashland Community Hospital Hospice Services 209 N Pacific Hwy Talent, OR 97540 (541) 552-9900

South Dakota

Rapid City

Rapid City Regional Hospital-Hospice Unit 224 Elk St Rapid City, SD 57701 (605) 719-4663

Washington

Aberdeen

Assured Home Health, Hospice & HomeCare 2700 Simpson Ave Ste 201 Aberdeen, WA 98520 (360) 537-2743

Bellingham

Whatcom Hospice 800 East Chestnut Street Bellingham, WA 98225 (360) 733-5877 Whatcom Hospice House 2806 Douglas Ave Bellingham, WA 98225-6930 (360) 733-5877

First Choice Health Provider Directory

Bremerton

Hospice of Kitsap County 570 Lebo Ave Bremerton, WA 98310 (360) 698-4611

Centralia

Assured Home Health, Hospice & HomeCare 2120 Northpark St Ste A Centralia, WA 98531-9098 (360) 330-2640

Clarkston

Elite Home Health and Hospice 1370 Bridge St Clarkston, WA 99403-2332 (509) 758-2568

Coupeville

Hospice of Whidbey General Hospital 101 N Main St Coupeville, WA 98239 (360) 678-7605

Forks

Assured Home Health, Hospice & HomeCare 481 5th Ave PO Box 67 Forks, WA 98331 (360) 374-2503

Ilwaco

Assured Home Health, Hospice & HomeCare 177 Howerton SE Suite 3 & 4 Ilwaco, WA 98624 (360) 642-2870

Kennewick

Tri-Cities Chaplaincy Hospice 2108 W Entiat Ave Kennewick, WA 99336-3000 (509) 783-7416

Kirkland

EvergreenHealth Hospice Care 12822-124th Ln NE Kirkland, WA 98034 (425) 899-1070

Longview

Assured Home Health, Hospice & HomeCare 1338 Commerce Ave Ste 205 Longview, WA 98632-3743 (360) 578-5946

Mount Vernon

Hospice of the Northwest 819 S 13th St Mount Vernon, WA 98274 (360) 814-5550 Hospice of the Northwest 227 Freeway Dr Ste A Mount Vernon, WA 98273-2805 (360) 814-5550

Olympia

Assured Home Health, Hospice & HomeCare 2102 Carriage Dr SW Ste D Olympia, WA 98502 (360) 236-9204

Seattle

Caroline Kline Galland Home 5950 6th Ave S Ste 100 Seattle, WA 98108-3317 (206) 805-1930 Caroline Kline Galland Home 7500 Seward Park Ave S Seattle, WA 98118-4247 (206) 725-8800 Highline Hospice 12844 Military Road South Seattle, WA 98168 (206) 244-9970 Providence Hospice of Seattle 425 Pontius Ave N Ste 300 Seattle, WA 98109 (206) 320-4848

Sequim

Assured Home Health, Hospice & HomeCare 24 Lee Chatfield Sequim, WA 98382 (360) 582-3796

Shoreline

Shoreline Health and Rehabilitation 2818 NE 145th St Shoreline, WA 98155-7556 (206) 418-2900

Silverdale

Hospice of Kitsap County 3100 Bucklin Hill Road Suite 101 Silverdale, WA 98383-3416 (360) 415-6911 Hospice of Kitsap County 10356 Silverdale Way NW Silverdale, WA 98383-7674 (360) 698-4611

Spokane

Horizon Hospice, LLC 123 W Cascade Wy Spokane, WA 99208 (509) 489-4581 Hospice of Spokane 121 S Arthur St Spokane, WA 99210 (509) 456-0438

Sunnyside

Lower Valley Hospice 3920 Outlook Road Sunnyside, WA 98944 (509) 837-1676

Tacoma

MultiCare Good Samaritan Hospice 3901 S Fife St Tacoma, WA 98409-7309 (253) 301-6400

University Place

Franciscan Hospice 2901 Bridgeport Way W University Place, WA 98466 (253) 534-7000

Walla Walla

Walla Walla Community Hospice 1067 Isaacs Ave Walla Walla, WA 99362 (509) 525-5561

Wyoming

Cheyenne

First Choice Health Provider Directory

Davis Hospice Center 6000 Sycamore Rd Cheyenne, WY 82009 (307) 633-7016