IVCi AUDIO VISUAL OVERVIEW

(1)

MEETING TOOLS FOR BUSINESS. ANYTIME. ANYWHERE.

IVCi

AUDIO VISUAL

OVERVIEW

(2)

MEETING TOOLS FOR BUSINESS. ANYTIME. ANYWHERE.

THE BENEFITS OF WORKING WITH IVCi

E

ffective project management, strong communication, industry certifications, a history of innovation, and years of experience are meaningless if a company is not easy to work with. At IVCi, we pride ourselves on our flexibility and ability to work well with our manufacturers, partners, and customers. So—what will you experience when you partner with IVCi?

Your IVCi projects will be: Low stress

Professionally planned and implemented

Completed within (or under) budget and within the agreed timeline

A model of teamwork and efficiency

Successful through strong communication (you will always be in the loop)

Solution oriented (no finger pointing) Totally without surprises

In short, working with IVCi will give you the benefit of having a loyal, dedicated partner on your side, without the risks often associated with partnerships. We're proud of our reputation of honesty and value, and are ready to work with you to our mutual success.

EXECUTIVE SUMMARY

T

he team at IVCi is ready to partner with you on your next audio visual/conferencing project. We understand what you and your clients are seeking in an integration company, and will work closely with you to foster an

environment of communication, cooperation and effectiveness. Working with IVCi ensures that you will strengthen your reputation and relationship with your clients.

IVCi's AV team is well-trained, CTS-certified and capable of excelling in nearly any job environment. Our project managers are proactive professionals tasked with delivering projects on-time, on-budget, and per specification. We understand our role within the project environment and will never step between you and your client. In addition, our talented team of control system programmers knows how to make your system design shine. We're proud of the work we do and we know you'll be proud to recommend IVCi to your customers.

(3)

ABOUT IVCi

I

VCi is a value-added integrator of video conferencing, audio visual solutions, private video networking, web conferencing, streaming video streaming, and technology staffing. IVCi works closely with its clients in order to successfully implement visual communication tools within

their respective organizations, and has helped them to take advantage of the cost savings and numerous productivity benefits that video conferencing and audio visual

technologies offer.

Our talented employees populate IVCi office locations throughout the United States including:

Hauppauge, NY (Corporate Headquarters) Annapolis, MD Atlanta, GA Boston, MA Chicago, IL Dallas, TX Denver, CO Hackensack, NJ Los Angeles, CA Midlothian, VA Orange, County, CA Orlando, FL Raleigh, NC Sacramento, CA Salt Lake City, UT San Francisco, CA Seattle, WA Stamford, CT

STABILITY AND GROWTH

I

n today's challenging business environment, we are extremely proud of our consistent growth and profitability. IVCi is a financially stable company with rankings in the "Inc 500" list of the nation's fastest growing privately-held companies for four consecutive years in 2001, 2002, 2003, and 2004. We have solid financial ratings and standings with our banking and financial institutions. IVCi is an A+ rated company.

IVCi has been profitable every year since our inception. Thanks to our consistent profitability and growth, we are able to take on projects of virtually any size ranging from the smallest AV project to the AV fit-out for an entire building.

INDUSTRY RECOGNITION

B

eyond our rankings on the prestigious Inc 500, IVCi's IntelliNet IP video conferencing service was named the "Best New Video Conferencing Service for 2002" by Frost and Sullivan. According to the managing analyst, IVCi's offering "has more innovative qualities and benefits than competing service plans." This award highlights the type of innovation that IVCi brings to every project.

(4)

MEETING TOOLS FOR BUSINESS. ANYTIME. ANYWHERE. IVCi is a leading conferencing and audio visual integrator. One of only two Platinum Certified Resellers of both Polycom and TANDBERG conferencing solutions, IVCi has been awarded “Reseller of the Year” and “Top 5 Reseller” by Polycom, TANDBERG, and VCON.

AUDIO VISUAL DIVISION

T

he IVCi audio visual team has one common goal; delivering superior quality audio visual solutions on time and within the defined budget. The members of the AV team bring many years of experience and countless hours of manufacturer (and internal) training to every project. The result is a professional integration that enhances the productivity and performance of our clients.

At IVCi, we take our role as a leading integrator quite seriously. For this reason, we are members and sponsors of key industry associations including the ICIA, NSCA, and the IMCCA. Further, we insist that every member of our AV team be CTS certified. In addition, IVCi team members are CVE certified and have completed training from dozens of manufacturers including Crestron, AMX, Extron, and Cisco.

Further, we conduct monthly training sessions at our New York facility to ensure that our designers, programmers, fabricators, project managers, and field technicians are always up-to-date on the latest solutions available.

Finally, our AV team knows quite well how to work with AV consultants. We understand the importance of your relationship with your client, and we respect that relationship. Our role is to strengthen that bond—and we believe that no one does it better than IVCi.

IVCi PROJECT MANAGEMENT

E

ffective project management can make the difference between success and failure. That's why we take project management so seriously at IVCi. Our dedicated team of project managers focuses on only one thing—making certain IVCi projects are completed on-time, under budget, and to 100% satisfaction of everyone involved.

To maximize our effectiveness, we have divided the project management function into two parts—internal and external project management. Our internal project managers focus on internal logistics and coordination including resource

scheduling, order handling, and system fabrication. Our external project managers coordinate all integration, configuration, testing, training, and client hand-off efforts. Both our internal and external project managers know that their success depends upon:

(5)

Remaining proactive to avoid potential problems and surprises

Effective and frequent communication with all involved parties

Creating and distributing clear and concise documentation

Aggressively managing and tracking any and all change-orders

Adhering to ALL deadlines—without excuses Exceeding customer and partner expectations A 100% focus on customer satisfaction In short, IVCi's project management team is personally

motivated to meet—and exceed—the project requirements and keep your clients happy. This is how our performance is measured.

NETWORK SERVICES DIVISION

I

VCi's Network Services Division brings a wealth of IT and networking experience to the table to support you and your clients. Capabilities include global network design, system integration, router and firewall configurations, and more. When your customers seek IT support and network services, IVCi is ready to help.

As with all other IVCi divisions, this team works well under the guidance and management of AV consultants. This means that your customers can channel both their audio visual and their networking requirements through you, and you can manage the delivery of a total conferencing solution. The combination of your customer relationship and project management and our technology support staff will yield superior results for your clients.

IVCi COMMUNICATION

A

s a communications technology company, we

understand the value of strong communications. When working with a consultant partner on a project, the need for effective, proactive communication is even greater. IVCi's communication policy includes the following:

Be proactive and direct

Always be 100% honest with all parties Avoid back-door/circumventing

Participate in/host project meetings to keep all staff up-to-date

Release status reports and documents frequently to all involved parties

Route all communications via our consultant partner (unless otherwise instructed)

(6)

MEETING TOOLS FOR BUSINESS. ANYTIME. ANYWHERE. One key part of our communication with our partners and clients is our project documentation, including our project management report and touch panel planning documents. This information is released frequently by our project management team and helps synchronize the efforts of our staff with other members of the project team.

IVCi CONTROL SYSTEMS

A

s you know, ease of use is the single most important part of an audio visual solution. Basically, if a system isn't easy to use, it won't be used often enough to justify the investment. That's why IVCi takes the implementation of your design and the programming of our control system solutions so seriously.

Our project management process includes the creation of a detailed control system design document including screen shots of each system task and a button by button description of each function. In addition, this document includes a functional flow of all multi-step operations for a complete understanding of complex sequences.

Finally, to ensure that the system functionality and the final GUI configuration are as expected and required, we install the customer's control system program on a Web server and allow the customer to test the interface remotely. This gives the end-user a chance to try out their system and request changes or modifications before the system is even deployed to the site. The combination of our expertly trained programmers, control system design documentation, and remote testing capabilities ensure that your control system design will meet the

expectations of even your most discerning end-users.

INTELLINET MANAGED CONFERENCE

SERVICES (MCS)

I

VCi differentiates itself from all other competitors by delivering complete conferencing solutions. IVCi's IntelliNetSM_{Managed Conferencing Solutions (MCS) is}

designed exclusively for today's modern businesses. Through IntelliNetSM_{MCS, IVCi is able to provide products and services}

including installation,maintenance and support, project

management, professional services, an IP conferencing network, conference system hosting, conference system management, and conference network management.

The value of IntelliNetSM_{MCS goes well beyond the scope of}

what any competing integrator can provide. IntelliNetSM_MCS

provides clients with choices for how they wish to communicate; flexibility for how they want their systems to be managed; accountability with all services being provided by one common source; a single point of contact for all services and solutions;

(7)

the quality of a proven high performance network and trouble-ticketing solution; manageability and scalability to implement multiple levels of services and offerings on a local, regional, national, or global scale; the security of a private network and a secure hosting facility; and most importantly—value, by providing clients with the ability to tailor the services that best fit their needs, along with advanced usage reporting tools to continually track the value of their investment.

IVCi is an experienced leader in the field of business

communications. We have a strong track record of providing solutions for organizations of all sizes, from start-up companies to world-class enterprise businesses. When it comes to meeting tools for business, IVCi and IntelliNetSM_{MCS deliver complete}

solutions.

EXECUTIVE MANAGEMENT

T

he IVCi management team consists of five seasoned industry professionals, each charged with specific aspects of customer support and corporate management. Robert Swing

President

Experience: 10+ Years

Role/Responsibilities: Management of sales, operations, support teams, and manufacturer/partner relationships.

Charles Macli

Executive Vice President of Sales & Marketing

Role/Responsibilities: Management of all IVCi sales efforts, lead account manager for strategic accounts.

Chris Böttger

Senior Vice President, Managed Conferencing Services

Role/Responsibilities: Management of IntelliNet IP video conferencing service, network consulting division, and delivery of total video solutions.

Tim Hennen

Senior Vice President, Audio Visual Integrated Services

Role/Responsibilities: Management of the audio visual team, design and implementation of audio visual projects.

(8)

SUMMARY

T

he team at IVCi has completed hundreds of audio visual, conferencing and collaboration projects within the last few years. Our experience includes large and small projects ranging from New York City trading floors to entire corporate campuses in San Francisco, and everything imaginable in between.

This document described many reasons why your company should consider partnering with IVCi including our:

Strong experience in both AV and conferencing Industry recognition and company awards Financial stability and growth

Well trained, CTS-certified AV team Two-tier project management process

Dedicated, certified and experienced team of control system programmers

Supportive and involved executive management team Focus on communication, productivity and efficiency Our on-going commitment to excellence

We promise that your IVCi project will be a low-stress, highly productive, and efficient experience resulting in further enhancement of your reputation with your client. That is our vow to you as our partner and teammate.

For additional information about partnering with IVCi for your next project, please call us at 1-800-224-7083.

(9)

info@ivci.com www.ivci.com