bigtincan Forms
TMSolu
www
.bigtincan.c
om
Solu
tion Brief
Complete, Media-Rich Forms to Automate Processes on
Mobile Devices and Streamline Transaction Workflows in
Back-Office Systems
The computing capabilities of mobile devices are enabling companies to rethink, redesign, and redefine field-based processes that can drive new revenue and improve service. But accessing, interacting with, and synchronizing enterprise content and data from those devices has been a difficult hurdle for many organizations.
That’s where bigtincan FormsTM enters the picture. In conjunction with bigtincan hub, the
market’s leading mobile content-enablement platform, bigtincan Forms helps companies improve mobile processes, streamline transactions, and accelerate workflows. In only minutes, using your existing infrastructure, you can create and deliver forms with embedded content and interactive functionality (like product and pricing configurators or quiz forms) to thousands of mobile-devices for online and offline use. And the data that’s captured in a bigtincan form can feed back-office systems to automate processes and streamline enterprise workflows. Enable your teams to process repair/service orders, use checklists, calculate and process sales orders, conduct surveys, create audits, generate patient-monitoring reports, process insurance claims, perform site reviews, create trip logs, complete reports, produce site visit summaries, and more.
• No need for a standalone forms application – forms are delivered natively within bigtincan hub
• No requirement to use Adobe Acrobat PDF or Flash • Support for all major mobile devices
• Work online or offline
• Central aggregation and synching to populate back-office systems • Publish new forms in logical, categorized, easy to find manner • Perform calculations within forms to improve accuracy and speed
• Capture authorization signature on mobile device and attach pictures, videos, and notes • Scan QR and barcodes from the device to embed in forms
• In-depth data analytics on forms usage
• Deliver forms and notifications of required actions directly to specific users • Offline access to forms and synchronization back to bigtincan Hub
• Support for rich media to create more pleasing user experience
• Support for all major mobile-device platforms as well as browsers and Windows desktops • Role-based access control ensures that only the right users only get access to the right
content and the forms they need • Complete security – AES 256 encryption
.bigtincan.c
om
Solu
tion Brief
A Better Mobile-Forms Experience
• Forms Builder – Easily design and create forms with simple drag and drop operations.
Use a wide variety of forms fields to collect data. You can also mix forms fields, take digital signatures, read barcodes, embed interactive images and more.
• Forms Rendering – bigtincan Forms render correctly on every smartphone and tablet. • Extended Forms Capabilities – Create product configurators, pricing calculators, or
other sophisticated apps using custom widgets (embedded HTML5 and Javascript) from third-party developers.
• SmartForms – Use more than 150 APIs to automatically complete form sections/fields
based on user, device, location, and other variables – online or offline.
• Online and Offline Data Entry – Through the power of the bigtincan Hub platform,
bigtincan Forms let access forms and enter data regardless of net-connection status. Data gather in a form is synched to the bigtincan Hub server when the mobile device has network connectivity.
• FormsStore – This integrated repository manages and shares forms across the
enterprise. Based on a comprehensive security and role-based access model, users pull forms and publish them to users.
• Multiplatform – bigtincan Forms run inside bigtincan hub and on iOS, Android,
Blackberry 10, and Windows Phone 8.1 platforms – as well as our HTML5 Web app.
• Security – Forms available to users based on a intelligent access rights management
system. On the device, forms are encrypted and are linked to bigtincan’s content governance system to prevent unauthorized use and sharing. After completed data is sent to bigtincan hub, it’s automatically removed from a user’s mobile device.
MOBILE DEVICES
HUB SERVER PUBLISH DATA TO
CSV, PDF, JSON THIRD PARTY &BACK-OFFICE
SYSTEMS FORM BUILDER
www
.bigtincan.c
om
Solu
tion Brief
A Rich Content Experience
Tapping the power of the devices and the expectations of users, bigtincan Forms can provide a rich and interactive user experience. The forms support a broad mix of content types, including Microsoft Office files, Microsoft Project, Microsoft Visio, Adobe PDF, photos, audio, video, e-books, and RSS feeds.
• Headers – title, subtitle headings • Paragraph – multi-line text entry • Text – single line test
• Text Area – freeform multi-line text
• Images – brand your forms with the right visuals
• Email – email specific form fields, validating properly formed email entries • Numbers – number-specific fields
• Website – add website or URL link • Price – currency validation field • Interactive Quiz – query and validate • Radio Buttons – standard radio button fields • Select – multiple drop-down election fields • Check Box – multi-check-box fields
• Date and Time – date and time validation fields
• File Upload – upload images, photos, or files from the form • Signature – multiple signatures supported on a single form
• Barcode – one- and two-dimensional barcodes, EAN-13 and EAN-8, UPC-A and UPC-E,
Code128, ITF-14, Code39
• JScript – a JavaScript field allows publishers to create powerful services to pull data from
external Web services and databases
www
.bigtincan.c
om
Solu
tion Brief
© 2015 bigtincan. All rights reserved. All trademarks and registered
Integrate with Back-Office Systems
to Automate Processes
bigtincan provides REST-based and Content Services API integration to connect with enterprise applications and move content and data. That enables bigtincan Forms to deliver an integrated user experience that can tap other file types such as photos, word-documents, spreadsheets/tables and configuration/pricing calculators. You can lookup tables to retrieve the latest customer information, schedules, parts inventory, SKU numbers and pricing information.
Uncompromising Security
Control security permissions and access controls for users of bigtincan Forms. Grant access to existing forms, or allow users to create new forms and view and report on collected form data. Forms are then available to appropriate business users via smart folders or content feeds based on their department, line of business, location, and much more. bigtincan Hub ensures only the appropriate users get access to the forms and content they need, at the right time and location. Forms content is fully encrypted at rest, in-motion, and in use leveraging AES 256 standards.
Why bigtincan?
bigtincan transforms the way that sales and service organizations access, interact, present, and collaborate on content as well how they engage with customers using their mobile devices. bigtincan revolutionizes the kinds of transactions that can be conducted on a mobile device. With bigtincan, organizations can deliver an unprecedented customer-first experience for workforces that rely on their mobile devices to be productive. bigtincan helps make every customer interaction count.
bigtincan hub, the mobile content-enablement platform, allows mobile workforces to securely access and interact with all types of content (files, documents, PDFs, PowerPoint presentations, HTML5, video, RSS feeds, interactive forms, rich media, Web content, and more). Just as important, mobile users can initiate structured, automated processes using any mobile device or network. bigtincan also provides intelligent insight into the utilization of content while enabling knowledge and expertise to be shared across teams. bigtincan hub is a secure content platform that meets the requirements of IT organizations for maximum security and governance over corporate content.