Goal Statement
Performance Measures FY04 Actual FY05 Actual FY06 Budget FY06 Actual
% Change FY05-FY06
Variance Number
CIVIL RIGHTS DIVISION
Total cases accepted for investigation under EEOC
contract 352 407 313 379 -7%
Community Outreach Workshops/ Events 35 129 75 143 11%
Percentage of cases completed within 180 days 77 63 80 52 -17% 1
Total number of Investigations completed (Dual
filing & Act only) 372 382 385 348 -9%
External client satisfaction rating (%) 82 94 90 95 1%
DISABILITY AFFAIRS/HIPAA COMPLIANCE
SECTION 0
Total number of Information and Referral Inquiries
received and routed 344 292 350 174 -40% 2
Internal (County) Technical Assistance Requests
processed and responded to 24 69 20 140 103% 3
Number of training programs offered/internal (Title
II only) and external 4 10 15 6 -40% 4
Number of new site surveys for ADA compliance 4 16 10 149 831% 5
Percentage of privacy complaints investigated and
resolved within thirty (30) days of receipt 8 100 100 100 0%
Percentage of county employees successfully
completing HIPAA training material 80 50 33 -59% 6
To promote and ensure equal treatment, access and inclusion for all persons within Broward County in a manner that fosters unity, diversity and tolerance through quality public service.
OFFICE OF EQUAL OPPORTUNITY
CIVIL RIGHTS DIVISION, DISABILITY AFFAIRS/HIPAA COMPLIANCE SECTION, AND EQUAL EMPLOYMENT OPPORTUNITY SECTION Fiscal Year 2006
Performance Measures FY04 Actual FY05 Actual FY06 Budget FY06 Actual % Change FY05-FY06 Variance Number EEO SECTION
Number of internal EEO complaints filed 55 48 52 27 -44% 7
Number of EEO complaints resolved 55 50 52 36 -28% 8
ADA Accommodation Requests (Title I
Employment) 48 56 64 12 -79% 9
Training workshops conducted by staff and external
trainers 57 22 24 12 -45% 10 1 2 3 4 5 6 7 8 9
10 This measure decreased due to the reduced number of trainings scheduled.
This measure increased due to the requirements of the County's ADA Transition Plan.
This measure decreased due to the low number of internal complaints received. This measure decreased in relationship to the lower number of complaints received. This measure decreased due to the low number of accommodation requests received.
Last year, all county employees were required to take HIPAA training. This year, only those employees working for covered entities or significantly impacted units are required to take the training. All others will receive a yearly notice regarding HIPAA
Explanation of variances greater than 15 percent:
This measure has decreased due to the higher volume of complex cases experienced in FY06. This measure increased due to the large number of requests received for assistance.
This measure decreased due to the low number of training requests received. This measures decreased due to the lower number of inquiries received.
Goal Statement
Performance Measures FY04 Actual FY05 Actual FY06 Budget FY06 Actual
% Change FY05-FY06
Variance Number Percentage of applications successfully
receiving certification 82 91 85 81 -12%
Percentage of decisions rendered on
certification applications within 60 days 91 92 90 93 1%
Number of certified firms eligible to participate in the County's procurement
process 1,714 2,654 3,000 3,150 19% 1
Total dollars received by SBEs/SDBEs for participation in County procurement
contracts (millions) 111,600,000 100,773,614 125,000,000 123,621,588 23% 2
Number of contract compliance reviews
conducted 663 1,584 660 1,407 -11%
Percentage of contract compliance
reviews completed within 45 days 100 99 97 100 1%
Total dollars received by SBEs for participation in County sheltered market
opportunities (millions) N/A 12,663,738 5,000,000 18,493,291 46% 3
Percentage of contracts that met or
exceeded County participation goals N/A 74 75 84 13%
Number of certified small businesses
receiving County contracts 4 761 300 2,994 293% 4
External customer satisfaction rating 89 96 85 95 -1%
To promote and encourage the development and continued expansion of small, minority, disadvantaged, and women-owned businesses in Broward County, in order to assure equitable representation on County contracts.
OFFICE OF EQUAL OPPORTUNITY SMALL BUSINESS DEVELOPMENT DIVISION
Fiscal Year 2006
1 Additional outreach to businesses that possess an occupational license in the tri-county area resulted in an increase of applications for certification. 2
3
4
Explanation of variances greater than 15 percent:
The increase in the number of small businesses receiving contracts is tied directly to total dollars awarded and number of contracts. The increase in the sheltered market amount is due to the fact that there is greater understanding of the program among agency buyers, and more visibility among our certified small businesses .
A greater attention to compliance throughout the life of the projects and to the addition/deletion/substitution of MWBE
0 10 20 30 40 50 60 70 80 90 100 110 120 130
FY02 FY03 FY04 FY05 FY 06
Dollar Received by SBEs and SDBEs
Total Dollars Received (millions)
Small Business Development
Fiscal Year 2006
The increase in revenues received in FY06 can be attributed to greater attention to compliance throughout the life of the projects after the 2004 Business Opportunity Act was passed.
