Phong Dam
8610 Causeway Dr Houston, TX 77083[email protected] Cell: 8328660213
Objective
Obtain a challenge position of the dynamic world of information technology in which I can utilize my knowledge and experience in a team work environmentExperience
American Risk Insurance, Houston, TX
December 2006 - April 2008System Administrator, Web Master, Exchange Admin
IT-Manager:
Manage all software and hardware of 50 employees’ office.
Manage hardware support and software license include Window License, Client Access License, Custom software license
Determine business yearly budgets and purchase utilities for company base on it.
Keep update with the technologies and apply to current company system.
Design and deploy backup strategy includes:Local Backup Microsoft SQL databases (system databases and business database) Remote backup of Microsoft SQL databases (system databases and business database) Local Backup of Virtual Servers
Transfer backup files to remote location
Practice recovery Microsoft SQL databases and virtual servers. Create a duplicate remote site and continue replicate to it. System Administrator:
Master on Active Directory especially window 2003 servers.
Master in Group Policy and permission delegation in Window OU
Master in VB script for utilizing LDAP
On-job-duties accomplished:Maintaining Domain Controller servers: Included DNS services, Active Directory Service (Group Policies, User Profiles, Files Permission and OU Permission)
Application server: Maintaining Client/Server software for Insurance Business, Employee time software, BlackBerry Mail service.
Database Server: Install and maintain MS SQL database. Schedule backup database file (Full and Differential), tune up database service.
Exchange Administrator:
Master on Install and Maintain Exchange 2003 and 2007 server
Master on Management Exchange 2003 and 2007 environment. On-job-duties accomplished:
Installing Exchange server 2003 and 2007 for a site about 50 users with 5 servers.
Manage Exchange server 2003 and 2007 mailbox database: custom create, backup, delete and move database files.
Setup Exchange server: Role, Transport Rule, Intelligent Message Filter for Exchange 2003, Email journal in exchange 2007.
Setup Pop3, Imap and OWA for using exchange server outside the enterprise.
Customize Exchange 2007 OWA to fit to company business: Change OWA login interface, customize OWA theme so that company name appear on the window bar.
Setup and using BlackBerry devices with Exchange email.
Master VB script in automation Exchange Setup:
- Setup mass users list, contact, exchange object.
- Auto backup Exchange database
- Users configuration depends on OU, Category.
Master Power Shell Script for Exchange 2007 configuration and setup mass user list.
- Using Power Shell Script to create rule, journal and customize Exchange 2007 server.
Currently manage 2 Exchange email system from 2 different companies with about 100 mailboxes.Network administrator:
Master on setup and configure network policy and network route
On-job-duties accomplished:
Setup and maintain WatchGuard FireBox firewall.
Configure Firewall policies to accept external connection: HTTP, SMTP, FTP and remote desktop
Configure Gateway server to perform network routes
Configure VPN connection for mobile users
Configure VPN connection for branch office. Crystal Report Development:
Master on creating dynamic report using Crystal Report 10 and MS SQL database
On-job-duties accomplish:-Create custom report from simple to complicate which include coding using variable and formula from Crystal Report.
Webmaster:
On-job-duties accomplish:
Setup and configure IIS to support ASP.Net website
Setup and configure Ruby on Rails, XAMP for web development with Ruby on Rails
Setup and configure PHP, MySQL, Apache server for PHP webpage design
Web design with ASP/PHP/AJAX/Javascript/Ruby on Rails/Google Map API Virtualization:
Master in utilizing VMWare product: VMWare Server, VMWare Workstation, VM Ware converter.
Using VB Script and VMWare VIX API to utilize all the functionalities of VMWare product.
Schedule hot/cold backup for VMWare Virtual PC. And backup with VB Script and VMWare API
Install and manage all servers using VMWare Server include: Window Server 2000, Window Server 2003, Ubuntu Server
On-job-duties accomplish:-Create and customize setup virtual server with different servers: Window Server 2000, Window Server 2003 32bits and Window Server 2003 R2 64bits
-Manage monthly hot backup using VMWare Converter.
-Setup schedule cold backup of VM Server using VMWare VIX API. Hardware Management and Maintenance:
On-job-duties accomplish:-Maintain Dell Server hardware and contact Dell support for changing hardware -Maintain Dell desktop, HP desktop, and custom built desktop.
-Maintain Dell printers, HP printers, Konica Minolta office printers. IP Phone Management:
Master on customize NBX phone system
On-job-duties accomplish: -Setup and maintain 3Com NBX-Setup and maintain 3com Assistant Recording software Office applications:
Small application written by VB Access and VB Script (Access, Excel)
Application using VB Script to connect to MS SQL databases.Advance Realty Mortgage, Houston, TX
June 2007 - April 2008IT Administrator
System Administrator:
Master on Active Directory especially Window Small Business 2003 R2 servers.
Master in Group Policy and permission delegation in Window OU
Master in VB script for utilizing LDAP
On-job-duties accomplished:Maintaining Small Business Server 2003 R2: DNS service, Active Directory Service, Small Business Services include: Share Point 2003, Company Website, Remote Desktop service using Small Business Server.
Migrating old Small Business Server 2003 to Small Business Server 2003 R2 Exchange Administrator:
Master on Install and Maintain Exchange 2003
Master on Management Exchange 2003 On-job-duties accomplished:
Installing Exchange server 2003 for hundreds users.
Manage Exchange server 2003 custom create, backup, delete and move database files.
Migrate Exchange email database from old server to new server using Exchange 2003 migrating tool.
Setup Exchange server: Role, Transport Rule, Intelligent Message Filter for Exchange 2003, Email journal in exchange 2007.
Setup Pop3, Imap and OWA for using exchange server outside the enterprise.login page, Change OWA interface and theme,
Master VB script in automation Exchange Setup:
- Setup mass users list, contact, exchange object.
- Auto backup Exchange database
- Users configuration depends on OU, Category.Houston Community College, Houston, TX
December 2005 - April 2008Technician Aid
Webmaster:
Coordinate with faculties and staffs to maintain and update HCC - Computer Science Department web portal and database applications.
Manage department computer labs.
Assist students in programming assignmentsHouston Community College, Houston, TX
August 2004 - August 2005Teacher Aid
Instruct and assist students in solving mathematic assignment. Maintain course management system: Plato Pathways.
Rewards 2 life, Houston, TX
June 2005 - July 2007Webmaster - Web Developer
Webmaster + Developement:
Web Developer: Web applications development with PHP/MySQL/Ruby on Rails/Ajax/Google Map API
Webmaster using Cpanel and MySQLAdmin.
Experience on using Zoomla CMS and other PHP forums.
On-job-duties accomplish: www.rewards2life.com/googlemap www.rewards2life.com/hangman www.rewards2life.com/calendar/phpcalendar www.rewards2life.com www.rewards2life.com/laxanh www.americanriskinsurance.com/quote.htmlInformatic VietName, Ho Chi Minh
May 2000 - August 2003System Administrator Assitant
System Administrator:
Master on Active Directory especially window 2000 servers.
Master in Group Policy and permission delegation in Window OU
Master in VB script for utilizing LDAP
On-job-duties accomplished:Maintaining Domain Controller servers: Active Directory Service (Group Policies, User Profiles, Files Permission)
Maintaining Share Folders: Different permissions from Managers, Teachers, Teacher Aids and Students.
Exchange Administrator:
Master on Install and Maintain Exchange 2000
Master on Management Exchange 2000 On-job-duties accomplished:
Installing Exchange server 2000 for hundreds users.
Manage Exchange server 2000 custom create, backup, delete and move database files.
Setup Exchange server: Role, Transport Rule, Intelligent Message Filter for Exchange 2000.
Setup Pop3, Imap and OWA for using exchange server outside the enterprise.
Master VB script in automation Exchange Setup:
- Setup mass users list, contact, exchange object.
- Auto backup Exchange database
- Users configuration depends on OU, Category. Office Applications:
Window Application development using VB 6.0 and Visual Studio 6.
Manage MS SQL 7.0 database
Small application written by VBA and VBScript (Access, Excel)
Application using VBScript to connect to MS SQL database.Education
University of Houston, Houston, TX
Bachelor of Science - Computer Science, September 2007
Ruby on Rails web-applications and desktop application.
C# programming with OpenGL
ASP.Net with small database application.
Object Oriented Programming
Data structure Programming
Computer Organization
Computer Architecture
Database Management
Software Development MethodologyNatural Science University, Ho Chi Minh
Bachelor of Science - Computer Science
Studying C++ Programming Basic Networking programming OOP programming concepts Algorithms programming in C++
Associates - Computer Science, December 2002
Microsoft Access Database
Working with Window NT server + Window 2000 severs in the school network
Elko and Advance Visual Basic Programming
Microsoft SQL 7 Database
Software Development using Visual Studio 6.0 with Visual Basic 6.0Houston Community College, Houston, TX
Associates - Computer Science
Core Curriculum Class
