Contact Center Solutions

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With OMNIWorks Manager, supervisors can manage contact center resources quickly and easily to handle changing campaigns and contact volumes, including moving agents between

Contact Center Management, Contact Center Management Enterprise Node, ACD Resiliency, Flexible Reporting, Contact Center Screen Pop, CTI Developer Toolkit, Interactive Contact

Mitel ® Customer Interaction Solutions consists of Mitel Contact Center Enterprise Edition and Mitel Contact Center Business Edition.. This document explains the differences between

• Schedule agents and measure adherence Contact Center Business Edition. Contact Center Business Edition is designed for small contact centers that want a cost-effective solution

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NORTH LUZON PANGASINAN TAYUG-UMINGAN ROAD, LAGASIT NORTH LUZON QUIRINO P-2 GUNDAWAY, CABARROGUIS, NORTH LUZON SUBIC TOWN, OLONGAPO CITY, ZAMBALES ATIHAN, 233 NATIONAL HIGHWAY