Auto Attendant User Guide

It is possible to record the Custom greetings for the Business Hours, After Hours and Holiday menus by calling the Voice Portal and login as the Group Voice Portal extension with

From the next screen choose the announcement informing the caller that their call will be recorded from the first ‘Select Announcement’ dropdown menu, then select an ‘Action

3 Click the View / Edit option following Auto Attendant 4 Click Edit following the appropriate Auto Attendant 5 Check Active to Enable / Uncheck to Disable 6 Enter Name

Click the View/Edit View/Edit View/Edit View/Edit option following the Auto Attendant Auto Attendant Auto Attendant Auto Attendant you want to edit. Click on either the Set Business

A Play Greeting box will open, you can then type in the corresponding number (#) recorded in your main greeting that when pressed by the caller will route them to this

Auto Attendant is an automated receptionist, which provides a greeting message to the caller and options to transfer to another user station, hunt group, extension or voice

Exit Transfer to Ring Group Transfer without Prompt Extension Dialing Transfer to Voicemail Transfer to Operator Name Dialing Transfer with Prompt Repeat Menu. n If a

After you have completed establishing your Auto Attendant Profile schedule, you can setup your phone menu settings (Manage Settings) and greeting settings (Manage Greetings)1.