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Technology Enhanced Learning Assistant

Faculty of Health and Wellbeing

Technology Enhanced Learning Support Team

Permanent

Full time

Salary £21,391 to £24,775 per annum, dependent on experience

Vacancy reference HWB 1025/14

Closing date 08/01/15 at 12 noon

The Technology Enhanced Learning Team within the Faculty of Health and Wellbeing

The Faculty of Health and Wellbeing encompasses a variety of health and social care, science and sport related disciplines within its educational provision. The programmes delivered within the Faculty utilise a variety of approaches including classroom-based, mobile, blended, virtual and distance learning.

The Technology Enhanced Learning (TEL) team sits within the wider Learning, Teaching and Assessment team and supports academic staff in designing and developing high quality and

innovative learning, teaching and assessment activities. The TEL team therefore work closely with academic staff to provide comprehensive advice, training and support linking educational theory and practice with appropriate technologies to enhance the learning experience of students.

Faculty of Health and Wellbeing

The Technology Enhanced Learning (TEL) team sits within the Faculty of Health and Wellbeing. You can find out more about the faculty at

http://www.shu.ac.uk/jobs/what-we-do/academic/health.html

Location

Collegiate Crescent Campus

This post is based at our Collegiate Crescent Campus which is a leafy oasis set in Victorian

landscaped gardens. The Campus is close to Ecclesall Road, which is bustling with shops, bars and cafés.

Discussion and selection event

For informal enquiries regarding this post please contact Mel Lindley (Lead for Technology Enhanced Learning) on:

Telephone 0114 225 2483

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Page 2 of 7 Or, Alison Purvis (Head of LTA) on:

Telephone 0114 225 5699

Email [email protected]

Proposed selection event

06/02/15

The selection event for this post will comprise of an interview and presentation. You will be expected to prepare a 10 minute presentation, the title being:

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Page 3 of 7

Job description

Job Title Technology Enhanced Learning Assistant

Faculty/Dept Health and Wellbeing/ Learning, Teaching and Assessment

Grade 5

Reports to Faculty Lead for Technology Enhanced Learning & Technology Enhanced Learning Advisor

Direct reports N/A

Role Purpose Working in conjunction with the Faculty Technology Enhanced Learning (TEL) Team, provide comprehensive support and technical training for academic staff and students to enhance teaching, learning and assessment activities, ensuring a high quality student experience.

Demonstrate the use of equipment and/or software and facilitate skill acquisition across a range of TEL platforms.

To support specific areas of service development and /or operation and lead specific projects as designated by the Faculty Lead for Technology Enhanced Learning.

General Responsibilities

 Deliver training packages for staff across a range of platforms and software to support skill acquisition and the development of high quality, technology-enhanced LTA activities.  Ensuring a high quality and consistent level of service, acting responsively to understand

training and support needs of staff and students and tailor approach as appropriate.  Contribute to the development of self-instructional materials, documentation and other

resources for both staff and students as agreed with the TEL team.  Respond to basic staff queries in relation to Blackboard and Pebblepad.

 To maintain relevant skills and knowledge to ensure delivery of high quality TEL service provision.

 Support the TEL Advisors with key activities, for example managing mobile devices.  Support the Faculty TEL Lead in specific project work gathering and presenting data as

appropriate.

 Contribute to the setting of quality measures and monitoring, assisting in the implementation of TEL standards and ensure they are maintained.

 Contribute to the development and implementation of efficient systems and processes. Recommend operational and service improvements to Faculty TEL Lead, contributing ideas and suggestions to enhance TEL service provision.

 Work collaboratively with the relevant stakeholders within IS&T, Technical and Media teams, LIS, and other University Departments to support effective TEL service delivery.

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Page 4 of 7 Specific Responsibilities

 Provision of staff development to support good practices in relation to the use of social media within learning and teaching (L&T).

 Provision of in-class and online support to staff to enable the appropriate implementation of technology-enhanced approaches within L&T activities.

 Working with appropriate course teams to support the development of student online champions.

 Specific project work particularly in relation to process improvement, implementation and monitoring.

 Analysis of training needs and production of development materials in relation to social media.  Development and maintenance of systems and procedures to support the use of specific

platforms, namely BlackBoard and PebblePad.

 Working with the TEL team, develop and maintain an on-going programme for staff development and training to contribute to the development of the digital skills and TEL approaches required for excellent learning and teaching practices. Contribute to a training programme for staff within the TEL team enabling seamless service provision and cross-cover.  Working with the Faculty TEL Lead, scope and plan new projects and also support on-going

projects to ensure delivery to agreed timescales.  Deputise for the TEL Advisors as required.

The above list is not exhaustive and, as such, it is expected that the post holder will be responsible for related issues commensurate to the level of the role.

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Person Specification

Job Title Technology Enhanced Learning Assistant

Faculty / Directorate Health and Wellbeing; Learning, Teaching and Assessment

(* Essential or Desirable) Details E* D* Evidence**

Attainment

Evidenced achievements e.g. relevant qualifications (or equivalents), training, membership of

professional bodies

Educated to degree level standard or equivalent experience

Evidence of on-going personal development e.g. through education, training or continued professional development

Post graduate qualification in education / teaching qualification or equivalent experience

Membership of relevant professional association/ accreditation (e.g. FHEA, CMALT)

E

E

D

D

AF + QC

AF

AF + Q/C

AF + Q/C Experience

Type of experience and specific knowledge required for this job

Identifying opportunities to improve processes and / or systems contributing to their implementation and delivery

Understanding of Higher Education

Providing excellent services to stakeholders including high quality advice, training and guidance to

colleagues / academic staff and students

Balancing a range of priorities whilst still delivering work to deadlines

Working with external partners to both monitor services and develop and improve them

Undertaking successful project work

Working effectively in a complex team environment and providing guidance and support to colleagues Knowledge of higher education virtual learning

environments (Blackboard) and webfolio (PebblePad), systems and processes

Knowledge of current issues in higher education and developments in learning and teaching and technology

E E E E E D D D D

AF + I

AF + I AF + I

AF + I

AF + I AF + I

AF + I

AF + I

AF + I Competencies

Skills and abilities required for effective performance e.g. numeracy, attention to detail, oral and written communication, planning and organising, leadership skills, ability to cope with conflicting

demands/deadlines

Very good oral and written communication skills, with the ability to develop written resources and content for webpages

Ability to work collaboratively with colleagues and stakeholders both within TEL and IS&T, and across the wider University at a range of levels to meet the needs of different groups

Ability to analyse information and produce reports and recommendations that enable senior managers to make key decisions

Proficient in the use of IT/TEL systems, software and platforms, including Microsoft Office, Google Drive, Twitter, LinkedIn

E

E

E

E

AF + I + P

AF + I

AF + I

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Page 6 of 7 **Evidence/Method of Assessment:

AF = Application form G = Group Exercise I = Interview

In-tray = In-tray Exercise IT = IT Test OT = Occupational Test

P = Presentation PT = Psychometric Testing Q/C = Qualifications/Certificates

Proactive, with the ability to take responsibility for an

area of work and display initiative E AF + I Other relevant

information

e.g. shift work or weekend working, travel in UK or abroad

Willingness to work outside of standard hours (e.g. when being trained)

Willingness to travel between campuses Willingness to encourage organisational culture change

E

E E

AF + I

AF + I I

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Find out more about working here

You can find out more about working at Sheffield Hallam at www.shu.ac.uk/jobs

How to apply

Complete the Sheffield Hallam University application form and email it to [email protected]. Call us on 0114 225 3950 if you have any questions about completing the form or the recruitment process. You will be informed as soon as possible after the closing date if you have been short listed.

If you have not received notification from us within four weeks of the closing date, please assume you have not been successful on this occasion.

Non-EU nationals

We have a legal responsibility to ensure that all employees are entitled to live and work in the UK. If a job requires highly specialist skills and qualifications we may be able to provide a Certificate of

Sponsorship to help you gain entry clearance or leave to remain in the UK from UK Visas and Immigration.

Further guidance on the UK Visas and immigration Points Based System can be found at

www.gov.uk/government/organisations/uk-visas-and-immigration. You can also email the Human Resources Directorate at [email protected].

Other important information

All appointments are made subject to confirmation of eligibility to work in the UK and satisfactory declaration of health from the occupational health consultant to make sure you are medically able to carry out the type of work involved in the post. Appointments are also subject to receipt of satisfactory references and any other checks that may be required for the role.

We comply fully with requirements of the Data Protection Act 1998. This requires us to tell you we will:  hold details of your name, address and the post applied for to assist the recruitment process  hold the information on your equal opportunities monitoring form, to monitor the effectiveness

of our policies

 retain records for unsuccessful applicants for one year, after which time the records are destroyed

For overseas applicants we normally reimburse travel expenses from the port of entry into the UK only.

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