*NOTE: There is an s after the http in the above address. Don t forget the s!

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8003 Forbes Place • Suite 100 • Springfield • Virginia • 22151 703-321-7719 • 703-321-7225 (Fax)

WebMail

All employees have been issued a PHI email account. To help us all communicate, we need you to check it! It is expected that you check this email account during each flight shift and periodically on your days off. All you need to do is take a few seconds to log in and check your mail while you surf the web.

1)

Open your internet browser and enter the following address

https://webmail.airevac.com

*NOTE: There is an “s” after the “http” in the above address. Don’t forget the “s”!

2) You may get a “Security Certificate” warning. Select the

option that allows you to continue past this warning. There

is no threat to your computer.

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3) You will be prompted to enter a username and password.

Username: yourphiusername

Password: Your PHI email password

Example:

Username: erohde

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Every 45 days you will be required to change your password. You should receive some warnings when this date gets close. Follow these steps to change your password:

1) Log on to WebMail

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3) In the options menu, click on the “Change Password” icon.

4) The “Internet Service Manager” window will pop up. Enter the following information:

Domain: phidom01

Account: yourphiusername

Old Password: your old password New Password: your new password Confirm New…: your new password

*NOTE: If you don’t change your password in time, your account will become locked. To reset it at this point, you must call the IT Help Desk in Lafayette. Call 800-235-2452 and

ask for the IT Help Desk. Tell them you need your password reset.*

Call or email me with any questions:

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SharePoint

With the large geographic area that our program covers, SharePoint is a valuable and important tool to facilitate communication and information exchange

throughout our program. It is expected that all crew members check our SharePoint site regularly to ensure that they are up to date on program information and news.

*NOTE: You DO NOT need to be using a company computer or connected to the VPN to access SharePoint. It can be accessed directly via ANY computer and connection to the internet.*

1)

Open your internet browser and enter the following address

https://amg.phihelico.com

*NOTE: There is an “s” after the “http” in the above address. Don’t forget the “s”!

2) You may get a “Security Certificate” warning. Select the

option that allows you to continue past this warning. There

is no threat to your computer.

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3) You will be prompted to enter a username and password.

Username: phidom01\yourphiusername

Password: Your PHI email password

Example:

Username: phidom01\erohde

Password: airevac100

*Note the forward (\) slash in the username. This is the key located above the enter key, not the one next to the shift key!

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4) The first screen you will see is the Air Medical Group

welcome screen.

From here, you can access regional SharePoint sites throughout the country. To access the Northeast site, simply click on the “Virginia / Maryland” icon.

*NOTE: From this welcome page you can access the Air Medical Group Policies and

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5) You are now at our local SharePoint site. The site is very user friendly and behaves much like any other websites you have navigated before. Take some time to familiarize yourself with the site. If you have specific questions or ideas to make the site better, please speak up!

410-299-0234 or

[email protected]

*NOTE: The Lafayette IT Help Desk and the AMG IT staff are not available for SharePoint help. If you are having issues with SharePoint, please feel free to

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The report generated will be viewed and followed up on by the appropriate program managers. If you requested it, you will receive follow up. If after 5 business days you have not received this feedback, please contact your Base Supervisor.

A printed copy of every report should be forwarded to your Base Supervisor

Reports involving safety, aviation or other issues appropriate for public dissemination should be immediately posted at the base and

immediately addressed as needed.

Reports involving clinical issues, HR or personnel issues or other sensitive topics should not be posted.

If there is any doubt as to whether an Unusual Occurrence Report should be filed or posted, please contact your Base Supervisor or the Administrator on Call.

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Helpful PHI Internet Addresses:

WebMail (PHI Email):

https:webmail.airevac.com

PHI Corporate Intranet:

http://phint06/welcome.htm

PHI Air Medical Group SharePoint:

https://amg.phihelico.com

PHI IT Help Desk:

800-235-2452

Frequently Asked Questions:

Q: My password isn’t working

A: Call the IT help desk in Lafayette. Your password may have expired, or may need to be reset. Call 800-235-2452 and ask for the “Help Desk.”

Q: What is “VPN?”

A: VPN is “Virtual Private Network.” It creates a secure

connection between the computer you are working on and PHI’s computer servers. It needs to be installed on a computer for it to work and therefore can only be used on company

computers. You need to be “VPN Connected” to access email through Outlook, but you DO NOT need VPN to connect with

WebMail.

Q: WebMail, Outlook, SharePoint… I just want to check

my email!!

A: No matter how you access it, your email is all stored on one server (computer) at PHI. Outlook and WebMail are two means of getting at it, and SharePoint simply has a link to the WebMail

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access page. Relate it to traveling to your local grocery store. You can take many different streets or routes to get there, but ultimately you wind up at the same store to get your groceries. Same premise; you can travel different routes, but ultimately you wind up getting at your email. By far the easiest method to access your personal PHI email account is through WebMail.

Q: “manassasmedical”, “baltimoremechanics”, “jdunham”

What’s with all the usernames??

A: Each employee has there own personal PHI email account. They are normally assigned using the first initial of your first name, followed by your last name. In addition, all of the desktop or public computers owned by PHI have a username attached to them with. Hence, the desk on the pilot’s desk in Winchester is named “winchesterpilots”. You personal email is best accessed through WebMail. Group email accounts attached to base computers are programmed to be accessed through Microsoft Outlook.

Q: As a staff member of PHI Air Medical Northeast, what is

expected of me in regards to email and the internet.

A: 1) Check your PHI email at least once during each duty shift. 2) Check SharePoint at least once during each duty shift. 3) During your days off, try to check you email and SharePoint

as much as possible. While surfing the web it only takes a few extra seconds to check in and get up to date. Important info may be there waiting for you.

4) Always follow the PHI Internet and Email policies regarding usage and content.

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Q: How can I find someone’s PHI username?

A: The vast majority of time their username is the first initial of their first name, followed by there last name followed by @phihelico.com. (example: [email protected])

Tip: When you are creating a new email message, type the first few letters of the recipients last name into the “To” box. Then click on the “Check Names” icon directly above. This will search the PHI address book and either auto fill your selection, or give you a list to choose from.