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Air Logistics Group. The World s first global Airline Cargo Sales & Service Partner

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(1)

Air Logistics

Group

(2)

Company Responsibilities

Air Logistics Group

HOLDING COMPANY

AIRLINE CARGO SALES

& SERVICE PARTNER

Over the past twelve years we have striven to maintain the highest possible standards of service to the airlines that we have had the privilege to represent. We are keen to improve further upon our past performance.

The first Air Logistics Company was founded in the United Kingdom in 1994, followed by Spain in 1997, France in 1998, Germany in 2000 and in Ireland 2001. Now Air Logistics has added many more countries and has become a dedicated, specialist cargo sales and service partner to many airlines world-wide. Presently Air Logistics is in the process of building up the major Cargo GSSA Group on a global level.

AIRLINE CARGO SALES

& SERVICE PARTNER

IT SOLUTIONS

GLOBAL AIRLINE

TRUCKING SERVICES

(3)

Air Logistics Group

Company Structure

CEER

HUNGARY

CZECH REPUBLIC– Robert Cetl POLAND – Idalia Glodowska

RUSSIA– Andrei Solianikov SLOVAKIA– Kvetoslav Jamarink

Csaba Balint Managing Director SPAIN & PORTUGAL Jaime Salgüero Country Manager AUSTRIA Wolfgang Schrammel Country Manager ITALY Marianna Quarticelli Country Manager Helmut Mair MANAGING DIRECTOR GERMANY Bruce Petersen Country Manager UNITED

KINGDOM and IRELAND

Stephen Dawkins Managing Director Matt Taaffe Country Manager SWITZERLAND Eugen Renfer Airpass Cargo Director FRANCE Morand Simon Country Manager U.S.A Henry Miller Country Manager BELGIUM Chris Vandenplas Country Manager NETHERLANDS Niels Boelens Country Manager INDIA Vikramjit Ahluwalia Country Manager

(4)

Our Staff

Over 200 employees world-wide are involved in sales,

reservations, operations, administration, trucking, information

technology, graphic design and marketing.

Our staff are trained to Air Logistics Group’s high

standards to meet the expectations of our customers and are

recruited from the Aviation industry – airlines, forwarders and

shippers. We continuously invest in training, give staff the

opportunity to gain experience in another countries and to learn

languages which allows every employee to make their way up

through the group.

This results in a low staff turnover and high staff

loyalty – you will find that the people you deal with daily are still

within the group next month, next year and even into the next

decade.

(5)

Our Staff

“Thanks to each and everyone of us , the group is running at the highest levels , in terms of quality and growth , together with the new times and technologies”.

Jaime Salguero, Country Manager Spain and Portugal

“The group, containing people with many diverse cultures, age groups and business philosophies does an excellent job of listening to every view point and promotes interaction from all levels of the organisation.

It is a pleasure to work with so many enthusiastic people that are all committed to offering the best product possible in the most professional manner”.

Marianna Quarticelli, Country Manager Italy

It makes a refreshing change to work for a company where all employees are pulling in the same direction and whose efforts are all equally valued”.

(6)

European Coverage

EAST MIDLANDS MANCHESTER MADRID BARCELONA VALENCIA ALICANTE MALAGA PORTO PARIS BILBAO MILAN BUDAPEST WARSAW MOSCOW PRAGUE ZURICH HAMBURG MUNICH AMSTERDAM BERLIN LONDON BRUSSELS COLOGNE FRANKFURT STUTTGART COUNTRIES: Austria Belgium Czech Republic France Germany Hungary Italy Ireland Netherlands Poland Portugal Russia Slovakia Spain Switzerland United Kingdom DUBLIN VIENNA ROME (planned) OSTEND HANNOVER BASEL DUSSELDORF LYON BRATISLAWA
(7)

World-wide Coverage

ATLANTA CHICAGO WASHINGTON MOSCOW

47

OFFICES

20

COUNTRIES NEW YORK HOUSTON MIAMI LOS ANGELES DELHI MUMBAI DUBAI DALLAS
(8)

Our Partner Airlines

Selection of Airlines Represented by

MIDDLE EAST

AFRICA EUROPE

Air Logistics

Group

We represent a wide range of international carriers throughout our network (Representation applies for certain countries only).

FRANCE, GERMANY, IRELAND, SPAIN, INDIA FRANCE, SPAIN

USA ( REGIONAL )

FRANCE, SPAIN

GERMANY, IRELAND

UK, IRELAND BELGIUM,, GERMANY, NETHERLANDS POLAND, PORTUGAL, RUSSIA, SPAIN PORTUGAL, SPAIN INDIA CZECH REP.,GERMANY, SPAIN, RUSSIA

GERMANY, CZECH REP., RUSSIA, HUNGARY

CZECH REP., HUNGARY, POLAND ITALY, SPAIN

(9)

Our Partner Airlines

Selection of Airlines Represented by

We represent a wide range of international carriers throughout our network (Representation applies for certain countries only).

Air Logistics

Group

NORTH AMERICA

ITALY, PORTUGAL, SPAIN, SWITZERLAND, UK

GERMANY, IRELAND, UK, USA CZECH REPUBLIC, HUNGARY, POLAND AUSTRIA, CEER, GERMANY,

PORTUGAL, SPAIN, SWITZERLAND RUSSIA SWITZERLAND EUROPE USA SOUTH/CENTRAL AMERICA IRELAND

USA, GERMANY, UK, SPAIN CZECH REP., HUNGARY, POLAND

(10)

Our Partner Airlines

Selection of Airlines Represented by

We represent a wide range of international carriers throughout our network (Representation applies for certain countries only).

Air Logistics

Group

ASIA

INDIA, AUSTRALIA/NEW ZEALAND

SPAIN, ITALY, SWITZERLAND, USA (REGIONAL) GERMANY, IRELAND,

ITALY,, UK FRANCE, SPAIN ITALY,SPAIN

BELGIUM, IRELAND, SPAIN

SPAIN, PORTUGAL

ITALY, SWITZERLAND HUNGARY, POLAND

SOUTH EAST ASIA

IRELAND USA

(11)

Our

continuous

investment

provides our airline clients world-wide

with a quality cost effective sales & service

solution ”

(12)

Over 80

Sales staff world-wide

Sales Activities

Over

400

Calls a week world-wide

Consignee selling

The ability to keep abreast of international and commercial projects

Comprehensive world-wide coverage Monitor the market, support freight agents’ alliances

Know our competition and be “ one step” ahead Develop new business, attract new clients

Maintain the current client base Weekly reporting and monthly meetings to discuss potential

business/targeting regular traffic/special projects/new routings

Over

5000

Clients around the world

20 Countries 47 offices

(13)

Motivate our sales force, discuss strategies in a group

Sales reports, market analysis, sales analysis by region, by agent, by country, by destination

Creative solutions, arranging interline traffic with other airlines. GSA meeting attendance

Ensure the operations team are optimising the cargo capacities Dedicated, experienced and motivated sales teams in all territories

Sales staff equipped with company cars and mobile phones Close attention to every client in the respective sales areas Weekly mailings to freight forwarders

Sporting events to promote the airline, cocktail parties, sport events, familiarisation trips

Advertising in the local and international trade press, issuing of press releases, giving interviews for articles and features for

wordwide coverage. Generous budget for promotion and advertising.

(14)

Operations Activities

Cargo reservations with dedicated telephone lines

Working in partnership with handling and trucking companies, we are able to provide a complete package of cargo services

Monitor handling agents and partners to ensure they provide high quality standards

Arrange the forwarding to the airline gateway in the quickest, most reliable and efficient way by utilising our own trucking company

Liase with other offices to maximise cargo uplifts

Be aware of aircraft limitations, airlines specifications, regulations procedures and respect the airlines policies.

(15)

Operations Activities

Ensure that the Airline is pre-advised of all bookings

Tracking and tracing facilities

Providing proof of delivery

ULD control

Up to date use of communication tools and information technology

Ramp supervision

Full documentation of import and export cargo All operations staff in uniform

(16)

Customer Service

Immediate response to rate and space enquiries

Track and trace

Immediate response to correspondence

All claims to be acknowledged and full files to be passed to the Airline on receipt of full claim.

We hate to say no, always find the solution

(17)

IT Solutions

“ Infinity” Software and Application

Air Logistics Group has made a considerable investment in a comprehensive computer booking & reservation system. Based on the Internet, accessible from any computer anytime, allows major freight forwarders holding key accounts to access our computer system and make automatic bookings and check flight/aircraft availability.

The programme is also sold to Airlines & GSA please contact our e-mail address for more information: sales@airlogisticsgroup.com

Key features include: Cargo Reservations Airline Sales Reports

Aircraft Capacity information Automatic post flight information Tonnage revenue and yield reports Fully comprehensive sales data provides: -Agent league tables

-Sales analysis by agent -Full history of sales calls

We have a state of the art computer system including E-mail, SITA, telex, fax and our infinity system, allowing fast communication with the airline able to produce high outstanding quality services, plus our in-house marketing department.

(18)

Graphic design

Aviation Graphic Design

Over the past few years, our in-house graphic

designers have worked in partnership with Air Logistics

Group in providing a comprehensive graphics service with

the production of sales and marketing literature,

stationery, presentations, multimedia and Internet

marketing.

(19)

Trucking

Road feeder service for import and export shipments

Trucking from off line markets to domestic and international destinations

Own trucks, fully exclusive contracted trucks and co-corporations with other trucking companies.

Competitive pricing, full package together with handling and supervision Full pallet build at many facilities world-wide

We offer acceptance points at all the airports where we are located as well as at other selected airports around the globe.

We have our own trucking company with our dedicated co-ordinators monitoring the movements and availability's.

Dedicated truck routes and schedules

(20)

Trucking

Truck co-ordination at key locations

Onforwarding to final destination

Collection directly from agents or shippers premises

Combining the loads with other airlines we represent, off and unloading en route

Satellite controlled trucks positions GPS

Flexible schedules due to using our own vehicles

Special transportation can be arranged for hazardous, outsized and special cargo Offer return truck capacities for import shipments to Airlines

(21)

Export Handling

Monitor cargo delivered to Handling Agent

Check cargo correctly manifested according to rules

Ensure cargo is well palletised

Ensure cargo is correctly loaded so as to maximise aircraft capacity Proficient speedy service

Dedicated staff to supervise the handling

Office in the handling premises to monitor the performance

Cost effective through our buying power Full document handling

(22)

Import Handling

Collect documentation from the aircraft

Ensure cargo delivered to the warehouse

Resend correct manifests to the Customs Authorities, in order to avoid irregularities and penalties

Check all airwaybills and manifests

Physically check cargo into the warehouse Amend manifests as necessary

Receive payment from charges collect shipments Full import document handling

(23)

Financial

Financial Stability

We have proven our sound financial stability over the years. Our turnover shows a dramatic increase in cargo revenues for the represented airlines:

1998 in excess of USD 48MIO 1999 in excess of USD 57MIO 2000 in excess of USD 75MIO 2001 in excess of USD 80MIO 2002 in excess of USD 85MIO 2003 in excess of USD 95 MIO 2004 in excess of USD 100 MIO 2005 in excess of USD 120 MIO

(24)

Conclusion

Our management and staff have the key

ingredients to provide you with a first class

product within a competitive pricing

structure.

We trust you will consider Air Logistics

Group as your partner of choice.

References

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