Air Logistics
Group
Company Responsibilities
Air Logistics Group
HOLDING COMPANY
AIRLINE CARGO SALES
& SERVICE PARTNER
Over the past twelve years we have striven to maintain the highest possible standards of service to the airlines that we have had the privilege to represent. We are keen to improve further upon our past performance.
The first Air Logistics Company was founded in the United Kingdom in 1994, followed by Spain in 1997, France in 1998, Germany in 2000 and in Ireland 2001. Now Air Logistics has added many more countries and has become a dedicated, specialist cargo sales and service partner to many airlines world-wide. Presently Air Logistics is in the process of building up the major Cargo GSSA Group on a global level.
AIRLINE CARGO SALES
& SERVICE PARTNER
IT SOLUTIONS
GLOBAL AIRLINE
TRUCKING SERVICES
Air Logistics Group
Company Structure
CEER
HUNGARY
CZECH REPUBLIC– Robert Cetl POLAND – Idalia Glodowska
RUSSIA– Andrei Solianikov SLOVAKIA– Kvetoslav Jamarink
Csaba Balint Managing Director SPAIN & PORTUGAL Jaime Salgüero Country Manager AUSTRIA Wolfgang Schrammel Country Manager ITALY Marianna Quarticelli Country Manager Helmut Mair MANAGING DIRECTOR GERMANY Bruce Petersen Country Manager UNITED
KINGDOM and IRELAND
Stephen Dawkins Managing Director Matt Taaffe Country Manager SWITZERLAND Eugen Renfer Airpass Cargo Director FRANCE Morand Simon Country Manager U.S.A Henry Miller Country Manager BELGIUM Chris Vandenplas Country Manager NETHERLANDS Niels Boelens Country Manager INDIA Vikramjit Ahluwalia Country Manager
Our Staff
Over 200 employees world-wide are involved in sales,
reservations, operations, administration, trucking, information
technology, graphic design and marketing.
Our staff are trained to Air Logistics Group’s high
standards to meet the expectations of our customers and are
recruited from the Aviation industry – airlines, forwarders and
shippers. We continuously invest in training, give staff the
opportunity to gain experience in another countries and to learn
languages which allows every employee to make their way up
through the group.
This results in a low staff turnover and high staff
loyalty – you will find that the people you deal with daily are still
within the group next month, next year and even into the next
decade.
Our Staff
“Thanks to each and everyone of us , the group is running at the highest levels , in terms of quality and growth , together with the new times and technologies”.
Jaime Salguero, Country Manager Spain and Portugal
“The group, containing people with many diverse cultures, age groups and business philosophies does an excellent job of listening to every view point and promotes interaction from all levels of the organisation.
It is a pleasure to work with so many enthusiastic people that are all committed to offering the best product possible in the most professional manner”.
Marianna Quarticelli, Country Manager Italy
“It makes a refreshing change to work for a company where all employees are pulling in the same direction and whose efforts are all equally valued”.
European Coverage
EAST MIDLANDS MANCHESTER MADRID BARCELONA VALENCIA ALICANTE MALAGA PORTO PARIS BILBAO MILAN BUDAPEST WARSAW MOSCOW PRAGUE ZURICH HAMBURG MUNICH AMSTERDAM BERLIN LONDON BRUSSELS COLOGNE FRANKFURT STUTTGART COUNTRIES: Austria Belgium Czech Republic France Germany Hungary Italy Ireland Netherlands Poland Portugal Russia Slovakia Spain Switzerland United Kingdom DUBLIN VIENNA ROME (planned) OSTEND HANNOVER BASEL DUSSELDORF LYON BRATISLAWAWorld-wide Coverage
ATLANTA CHICAGO WASHINGTON MOSCOW47
OFFICES20
COUNTRIES NEW YORK HOUSTON MIAMI LOS ANGELES DELHI MUMBAI DUBAI DALLASOur Partner Airlines
Selection of Airlines Represented by
MIDDLE EAST
AFRICA EUROPE
Air Logistics
Group
We represent a wide range of international carriers throughout our network (Representation applies for certain countries only).
FRANCE, GERMANY, IRELAND, SPAIN, INDIA FRANCE, SPAIN
USA ( REGIONAL )
FRANCE, SPAIN
GERMANY, IRELAND
UK, IRELAND BELGIUM,, GERMANY, NETHERLANDS POLAND, PORTUGAL, RUSSIA, SPAIN PORTUGAL, SPAIN INDIA CZECH REP.,GERMANY, SPAIN, RUSSIA
GERMANY, CZECH REP., RUSSIA, HUNGARY
CZECH REP., HUNGARY, POLAND ITALY, SPAIN
Our Partner Airlines
Selection of Airlines Represented by
We represent a wide range of international carriers throughout our network (Representation applies for certain countries only).
Air Logistics
Group
NORTH AMERICA
ITALY, PORTUGAL, SPAIN, SWITZERLAND, UK
GERMANY, IRELAND, UK, USA CZECH REPUBLIC, HUNGARY, POLAND AUSTRIA, CEER, GERMANY,
PORTUGAL, SPAIN, SWITZERLAND RUSSIA SWITZERLAND EUROPE USA SOUTH/CENTRAL AMERICA IRELAND
USA, GERMANY, UK, SPAIN CZECH REP., HUNGARY, POLAND
Our Partner Airlines
Selection of Airlines Represented by
We represent a wide range of international carriers throughout our network (Representation applies for certain countries only).
Air Logistics
Group
ASIA
INDIA, AUSTRALIA/NEW ZEALAND
SPAIN, ITALY, SWITZERLAND, USA (REGIONAL) GERMANY, IRELAND,
ITALY,, UK FRANCE, SPAIN ITALY,SPAIN
BELGIUM, IRELAND, SPAIN
SPAIN, PORTUGAL
ITALY, SWITZERLAND HUNGARY, POLAND
SOUTH EAST ASIA
IRELAND USA
“
Our
continuous
investment
provides our airline clients world-wide
with a quality cost effective sales & service
solution ”
Over 80
Sales staff world-wide
Sales Activities
Over
400
Calls a week world-wide
Consignee selling
The ability to keep abreast of international and commercial projects
Comprehensive world-wide coverage Monitor the market, support freight agents’ alliances
Know our competition and be “ one step” ahead Develop new business, attract new clients
Maintain the current client base Weekly reporting and monthly meetings to discuss potential
business/targeting regular traffic/special projects/new routings
Over
5000
Clients around the world
20 Countries 47 offices
Motivate our sales force, discuss strategies in a group
Sales reports, market analysis, sales analysis by region, by agent, by country, by destination
Creative solutions, arranging interline traffic with other airlines. GSA meeting attendance
Ensure the operations team are optimising the cargo capacities Dedicated, experienced and motivated sales teams in all territories
Sales staff equipped with company cars and mobile phones Close attention to every client in the respective sales areas Weekly mailings to freight forwarders
Sporting events to promote the airline, cocktail parties, sport events, familiarisation trips
Advertising in the local and international trade press, issuing of press releases, giving interviews for articles and features for
wordwide coverage. Generous budget for promotion and advertising.
Operations Activities
Cargo reservations with dedicated telephone linesWorking in partnership with handling and trucking companies, we are able to provide a complete package of cargo services
Monitor handling agents and partners to ensure they provide high quality standards
Arrange the forwarding to the airline gateway in the quickest, most reliable and efficient way by utilising our own trucking company
Liase with other offices to maximise cargo uplifts
Be aware of aircraft limitations, airlines specifications, regulations procedures and respect the airlines policies.
Operations Activities
Ensure that the Airline is pre-advised of all bookingsTracking and tracing facilities
Providing proof of delivery
ULD control
Up to date use of communication tools and information technology
Ramp supervision
Full documentation of import and export cargo All operations staff in uniform
Customer Service
Immediate response to rate and space enquiriesTrack and trace
Immediate response to correspondence
All claims to be acknowledged and full files to be passed to the Airline on receipt of full claim.
We hate to say no, always find the solution
IT Solutions
“ Infinity” Software and Application
Air Logistics Group has made a considerable investment in a comprehensive computer booking & reservation system. Based on the Internet, accessible from any computer anytime, allows major freight forwarders holding key accounts to access our computer system and make automatic bookings and check flight/aircraft availability.
The programme is also sold to Airlines & GSA please contact our e-mail address for more information: sales@airlogisticsgroup.com
Key features include: Cargo Reservations Airline Sales Reports
Aircraft Capacity information Automatic post flight information Tonnage revenue and yield reports Fully comprehensive sales data provides: -Agent league tables
-Sales analysis by agent -Full history of sales calls
We have a state of the art computer system including E-mail, SITA, telex, fax and our infinity system, allowing fast communication with the airline able to produce high outstanding quality services, plus our in-house marketing department.
Graphic design
Aviation Graphic Design
Over the past few years, our in-house graphic
designers have worked in partnership with Air Logistics
Group in providing a comprehensive graphics service with
the production of sales and marketing literature,
stationery, presentations, multimedia and Internet
marketing.
Trucking
Road feeder service for import and export shipmentsTrucking from off line markets to domestic and international destinations
Own trucks, fully exclusive contracted trucks and co-corporations with other trucking companies.
Competitive pricing, full package together with handling and supervision Full pallet build at many facilities world-wide
We offer acceptance points at all the airports where we are located as well as at other selected airports around the globe.
We have our own trucking company with our dedicated co-ordinators monitoring the movements and availability's.
Dedicated truck routes and schedules
Trucking
Truck co-ordination at key locationsOnforwarding to final destination
Collection directly from agents or shippers premises
Combining the loads with other airlines we represent, off and unloading en route
Satellite controlled trucks positions GPS
Flexible schedules due to using our own vehicles
Special transportation can be arranged for hazardous, outsized and special cargo Offer return truck capacities for import shipments to Airlines
Export Handling
Monitor cargo delivered to Handling AgentCheck cargo correctly manifested according to rules
Ensure cargo is well palletised
Ensure cargo is correctly loaded so as to maximise aircraft capacity Proficient speedy service
Dedicated staff to supervise the handling
Office in the handling premises to monitor the performance
Cost effective through our buying power Full document handling
Import Handling
Collect documentation from the aircraftEnsure cargo delivered to the warehouse
Resend correct manifests to the Customs Authorities, in order to avoid irregularities and penalties
Check all airwaybills and manifests
Physically check cargo into the warehouse Amend manifests as necessary
Receive payment from charges collect shipments Full import document handling
Financial
Financial Stability
We have proven our sound financial stability over the years. Our turnover shows a dramatic increase in cargo revenues for the represented airlines:
1998 in excess of USD 48MIO 1999 in excess of USD 57MIO 2000 in excess of USD 75MIO 2001 in excess of USD 80MIO 2002 in excess of USD 85MIO 2003 in excess of USD 95 MIO 2004 in excess of USD 100 MIO 2005 in excess of USD 120 MIO
Conclusion
Our management and staff have the key
ingredients to provide you with a first class
product within a competitive pricing
structure.
We trust you will consider Air Logistics
Group as your partner of choice.