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Juan proudly colored in his graph showing the number of words he could read correctly in one minute. “Look, I am reading much better and faster!” he exclaimed to his beaming tutor. Juan’s first-grade teacher uses volunteer literacy tutors to supplement and sup-port her classroom reading instruction. Using one-to-one tutoring within inclu-sive general education classrooms to provide individualized instruction can be very effective in preventing reading failure, especially during the primary grades (Wasik, 1998). It is critical to boost Juan’s language and reading skills early. As a member of the fastest grow-ing percentage of the school population, English language learners (ELLs), Juan is twice as likely as a native English-speaking student to have reading achievement levels significantly below average for their age (August & Hakuta, 1998). Helping Juan early in his school career is doubly important because he has been diagnosed with a reading dis-ability. This means he performed signif-icantly below peers who have similar linguistic, cultural, and experiential backgrounds (Ortiz, 1997).

As a result of the Individuals with Disabilities Education Act Amendments of 1997 (IDEA) and other legislative mandates, such as No Child Left Behind, students like Juan increasingly receive the majority of their English reading instruction in general education classrooms. Placement in a monolingual

general education classroom, however, does not guarantee Juan’s success, from either a social or academic perspective. Teachers can turn to volunteer literacy tutors as one means of providing much needed additional support for students like Juan because research has shown powerful effects of literacy tutoring (Elbaum, Vaughn, Hughes & Moody, 2000; Juel, 1996; Morrow & Woo, 2001; Wasik, 1998).

This article provides guidelines that will empower elementary teachers to design and to implement successful vol-unteer literacy tutoring programs. Specifically, we give suggestions and strategies for using literacy tutors to pro-vide extra language support as ELLs learn to speak and read in English.

These suggestions include selecting materials, recruiting and screening tutors, training tutors, and ensuring the program is well-implemented. Our sug-gestions come from the existing research base on literacy tutoring which has found that tutoring is most effective under the following conditions: (a) the tutoring program is consistent with classroom reading instruction, (b) tutors are well trained, (c) tutoring is conduct-ed a minimum of three times per week, (d) tutors and tutees develop rapport, and (e) programs are well-implemented (Elbaum et al., 2000; Juel, 1996; Morrow & Woo, 2001; Wasik, 1998). Our purpose in writing this article is not to advocate one type of program over another because clearly, no one size fits all. We also emphasize that tutoring should be only a supplement, but never a substitute for classroom reading instruction.

Selecting Tutoring Material Teachers are advised to select reading tutoring materials that are consistent not only with their general classroom reading program, but also with reading goals on participating students’ individ-ualized education programs (IEPs). This congruence can be accomplished by soliciting input from ESL/Bilingual teachers, reading specialists, special education teachers, and parents from the community during the initial plan-ning stages. Continued involvement of these important stakeholders can

pro-TEA

CHING Exceptional Childr

en , V ol. 37, No. 6, pp. 6-1 1. Cop yright 2 0 0 5 CEC.

Guidelines for Using Volunteer Literacy Tutors

to Support Reading Instruction for English

Language Learners

Stephanie Al OtaibaN. Eleni Pappamihiel

Promoting Positive Social Development

Using one-to-one tutoring

within inclusive general

education classrooms to

provide individualized

instruction can be very

effective in preventing

reading failure, especially

during the primary grades.

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mote the inclusion of culturally relevant content.

Any balanced and integrated class-room reading program should incorpo-rate the five components (phonological awareness, phonics, fluency, vo-cabulary, and comprehension) of Scientifically Based Reading Research (SBRR) described at length by the National Reading Panel (NRP; 2000). Nevertheless, among the five SBRR components, a student like Juan may need additional focus on vocabulary to develop English language literacy skills. Hence, a teacher might seek tutoring materials that support interactive read-alouds to promote vocabulary

develop-ment and comprehension. Or Juan may need additional practice to build reading fluency. Then, his teacher should select tutoring materials that focus on reread-ing stories or practicreread-ing high frequency sight words.

Our list of relevant resources for research-based curricular materials, (see box “Internet Resources and Instructional Resources”), may be con-sidered a good starting point for select-ing materials, includselect-ing those designed specifically for culturally and linguisti-cally diverse learners. There are a vari-ety of programs to choose from, includ-ing more structured scripted curricula and less formal programs that include

strong mentoring components, such as chat sessions and book clubs. Naturally, teachers may need to adapt programs and materials for participating students and tutors. Furthermore, ELLs with reading disabilities may need not only a skills-based component but also emo-tional support that encourages reading confidence and self-esteem. Once teach-ers have selected appropriate materials for their students, they should decide how to find a pool of tutors who can be trained to administer the tutoring pro-gram.

Recruiting and Screening Volunteer Tutors

An active recruitment process that is systematic and thorough is needed to recruit a reliable tutoring pool. We encourage teachers to involve the com-munity in order to find dedicated volun-teers among parents and grandparents, as well as from local businesses and faith-based organizations. Migrant edu-cation programs, library literacy pro-grams, family literacy propro-grams, and lit-eracy councils can also be effective resources. In addition, there are several federally funded mentoring/volunteer-ing programs, such as Big Brother and Big Sister or AmeriCorps. Research has shown that tutoring programs using col-lege students were five times more effective than those using community volunteers (Elbaum et al., 2000). Therefore, we encourage teachers to contact local professors in Colleges of Education. Formalizing and maintaining ongoing University-School collabora-tions, such as service learning pro-grams, or Professional Development School (PDS) relationships may also increase the sustainability of a tutoring program. We also provide a list of Web sites regarding volunteer programs (see box, “Internet Resources Regarding Volunteer Reading Tutors”).

Through purposeful interviews and an application process, teachers can screen volunteers to identify culturally sensitive participants who possess the following characteristics as well as those who require additional training. • Volunteers are competent in the liter-acy skills addressed in the tutoring Internet Resources and Instructional Resources

Internet Resources About Tutoring ELLs TESOL: www.tesol.org

Content ESL across the USA: A training packet: http://www.ncela.gwu.edu/ miscpubs/cal/contentesl/contente.htm

Everything ESL.net: http://www.everythingesl.net/

National Council for Teachers of English: http://www.ncte.org/homepage/ TESL-EJ: http://www.writing.berkeley.edu/TESL-EJ/

Curriculum Resources in ESL: http://www.cln.org/subjects/esl_cur.html The Internet TESL Journal: http://iteslj.org/

Activities for ESL Students: http://a4esl.org/

Instructional Resources

Artiles, A. J., & Ortiz, A. A. (Eds.). (2002). English language learners with special

education needs: Identification, assessment and instruction. Washington, DC:

Center for Applied Linguistics.

Baca, L. M., & Cervantes, H. T. (1998). The bilingual special education interface (3rd ed.). Upper Saddle River, NJ: Merrill Prentice Hall.

Chamot, A. U., Barnhardt, S., El-Dinary, P. B., & Robbins, J. (1999) The learning

strategies handbook. White Plains, NY: Longman Press.

Chamot, A. U., & O’Malley, J. M. (1994). The CALLA handbook: Implementing the

cognitive academic language learning approach. Menlo Park, CA:

Addison-Wesley.

Feyten, C. M., Macy, M. D., Ducher, J., Yoshii, M., Park, E., Calandra, B. D., & Meros, J. (2002). Teaching ESL/EFL with the internet: Catching the Wave. Upper Saddle River, NJ: Merrill Prentice Hall.

Gersten, R., Baker, S. K., & Marks, Unok, S. (1998). Strategies for teaching English-language learners. Teaching Every Child Every Day Learning in Diverse Schools

and Classrooms. Cambridge, MA: Brookline Books.

Herrell, A., & Jordan, M. (2004). Fifty strategies for teaching English language

learners.(2nd ed.). Upper Saddle River, NJ: Pearson Education.

O’Malley, J. M., & Valdez-Peirce, L. (1996). Authentic assessment for English

lan-guage learners: Practical approaches for teachers. Menlo Park, CA:

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curriculum or are able to master rele-vant skills during training.

• Volunteers meet educational and background check requirements the school system requires.

• Volunteers have prior work or life experience reading to children (including those from diverse back-grounds).

• Volunteers have attitudes or experi-ences that would enhance their rap-port with children from culturally and linguistically diverse backgrounds. • Volunteers, if bilingual, demonstrate

appropriate second language profi-ciency.

Training Volunteer Literacy Tutors

We suggest teachers take three steps to train successful tutors. The first is to design training based upon what tutors need to know to successfully use whichever tutoring materials have been selected. What tutors need to know to successfully follow a script in a direct-instruction curriculum would require a different type of training than would be needed in a less structured program. Moreover, tutors who are expected to re-teach critical elements of a reading pro-gram (such as phonetic skills) must be trained at a different level of proficiency than those who are extending already-known skills (for example fluency-building). Tutors involved in a less-structured book club would need to be

accomplished in fostering interest in reading for enjoyment. We also caution that choosing materials that are cultur-ally and linguisticcultur-ally relevant is not enough. Teachers still need to empha-size to tutors the importance of main-taining students’ home cultures and lan-guages. Doing so will reinforce ELLs’ self-esteem and pride in their native cul-tures and languages. In addition, teach-ers must consider how structured the materials are.

Furthermore, in our experience, tutors are often inexperienced in posi-tive behavior management techniques commonly advocated in inclusive class-rooms. Therefore, teachers should clear-ly articulate the objectives of these tech-niques, as well as the reasoning behind them. For example, many schools do not allow candy or other food items to be used for reinforcement. Yet, tutors might be tempted to circumvent this rule if they do not understand the rationale behind it. Additionally, tutors should be apprised of social and behav-ioral IEP goals for individual students.

A second step, general orientation, helps tutors understand the tone of the school environment. The orientation process should include information about school and community demo-graphics, the philosophy and mission statement of the school, the culture and values of the classroom, and clear expectations and goals for the tutoring program. These expectations should clarify attendance and confidentiality policies in order to emphasize to volun-teers the need to be reliable and consis-tent.

A third step that is particularly important for ELL students involves rudimentary preparation in second lan-guage acquisition. Even bilingual tutors often do not understand the process of acquiring a second language in an aca-demic setting. It is imperative that train-ing address the relationship between first and second language literacy, the stages of second language acquisition, the differences between social and aca-demic language proficiency, and the importance of social interactions. It is easier for students who come to school with literacy in their native language to transfer those skills into a second

lan-guage. Tutors literate in Spanish can read in Spanish and English with a Spanish-speaking ELL to facilitate trans-fer of literacy skills from one language to the other. This tutor can also empha-size the use of cognates (words that are similar in both languages— numero/number) and help students to eventually look for them on their own.

It is widely accepted that ELLs move through a variety of stages of language acquisition (see Krashen and Terrell, 1983 for a more thorough discussion), and teachers can help tutors use this information to tailor activities for indi-vidual children. Table 1 represents one way of looking at these various stages, including different strategies that can be used in each see. Tutors must under-stand that social English and academic English are not acquired in the same amount of time. ELLs who achieve social proficiency in a few years will still need 5 to 7 years to become proficient in academic English. Most tutors find this evident in the discrepancy between an ELL’s ability to read a story and his or her ability to respondto comprehen-sion questions.

Ensuring the Tutoring Program Is Well-Implemented

Once tutors have learned these three basic steps, (i.e., can deliver the cur-riculum, are oriented to the school, and understand the rudiments of second language acquisition) teachers should Internet Resources

Regarding Volunteer Reading Tutors

U.S. Department of Education America Reads http:// www.ed.gov/inits/americareads/ resources.html

Overview of volunteer training: www.etr.org/nsrc/pdfs/newsltrs/ training.pdf

Training and assistance from the National Service Resource Center: www.nwrell.org/learns

Corporation for National & Community Service: www.cns. gov (AmeriCorps)

It is widely accepted that

ELLs move through a

variety of stages of

language acquisition, and

teachers can help tutors

use this information to

tailor activities for

individual children.

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Table 1. Progressive Stages of English Language Development Silent Stage (also known as Preproduction)

Characteristics Appropriate Instructional Strategies

Key characteristic: Communication with peers is very Particular instructional focus: Help children adapt to the classroom limited, which in turn, hampers development of culture and establish instructional routines.

social language proficiency.

Student may continue speaking in his or her first language (L1). Tutors are responsible for up to 90% of conversational burden. Student is processing language, but oral communication is Use pictures, props, manipulatives, and other hands-on materials to limited or nonexistent. ensure active student involvement.

This period may last longer in very young students than Use simplified language that focuses on key concepts and the students in later elementary. repetition of essential vocabulary.

Use Total Physical Response (TPR).

The Early Production Stage

Characteristics Appropriate Instructional Strategies

Key characteristic: Students tend to use imitation and Particular instructional focus: Provide basic tools for immediate repetition (formulaic phrases or speech patterns such as I use including explicit instruction in vocabulary and social goed to lunch) to become part of the social fabric of the class. communication.

Student begins to develop aspects of social English that Tutors are responsible for up to 50%-60% of conversational will become building blocks of English proficiency. burden.

Students' social skills in English based on highly Ask who, what, where, and either/or questions, labeling activities, contextualized language. questions that can be answered formulaically.

The student may decode print, but struggles to comprehend. Use TPR with responses—verbal and nonverbal, role-playing activities.

The Productive Language Stage

Characteristics Appropriate Instructional Strategies

Key characteristic: Students begin to manipulate language Particular instructional focus: Modeling, scaffolding, providing on their own, rather than relying on formulaic phrases guided instruction with academic language. Increased support for (e.g., I goed to lunch). reading to learn versus learning to read and for building

content-area knowledge.

Students may begin to overgeneralize language rules and Tutors are responsible for up to 40% of conversational burden. may appear to regress.

Students begin to develop academic skills in English. Use Language Experience Approach, ask howand whyquestions, and increase social interaction.

Students may appear to have fairly complete fluency Emphasize increased problem-solving, predicting, comparing, because they can handle most social situations, but describing, labeling, listing.

academic English development is still critical.

Provide graphic organizers that include more text.

The Intermediate Fluency Language Stage

Characteristics Appropriate Instructional Strategies

Key characteristic: Students struggle with reading Particular instructional focus: Teachers should continue scaffolding-comprehension and other advanced literacy skills although academic skills and advanced critical thinking skills, providing overall English skills appear fluent. motivation for wide reading

Social English is well established and the student appears fully Tutors are responsible for up to 10% of conversational burden. proficient in English to an outside observer. However, student

will continue to struggle/develop higher level academic English.

Students may become frustrated with what they perceive to be Use scaffolded writing process activities that use graphic their own language limitations. organizers, analyzing charts and graphs, more complex

problem-solving and evaluating, research and support questions, literary analysis.

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encourage them to play an active role in fostering successful social interactions that will lead to increased peer accept-ance, peer interaction, and friendship (Vaughn, Elbaum, Schumm, & Hughes, 1998). This concept is important because in developing a rapport with their tutees, tutors may feel overly sym-pathetic toward ELLs. Consequently, they may, in effect, do the work for the students rather than encouraging their independence. Such well-intended sym-pathy can unintentionally undermine ELLs’ inclusion and social acceptance in the classroom, which is a critical com-ponent of their English language acqui-sition.

Training sessions and orientations can introduce these topics, but volun-teers and teachers generally feel more comfortable if some of these issues are outlined in a letter that volunteers receive when they actually enter the classroom. An example of such a letter from an actual first-grade classroom appears in Figure 1. In this letter, Ms. Doe not only reinforces aspects of the volunteers’ orientation session, but she also points out issues that are specific to

her classroom, such as the table of

When You Are Doneactivities where she

has set up activities that are related to the content of that week.

It is more likely that the tutoring program will be well-implemented if the tutoring environment is well prepared.

Teachers must create uninterrupted time for tutoring. For example, tutoring may take place during literacy centers time. It is important to create a relatively quiet tutor’s corner with space to organ-ize tutoring materials, books, rewards, and an individual file for each child. This individual file could be a time-effi-cient way for teachers and tutors to communicate with one another and to monitor students’ progress. To be con-sistent with IDEA, ELLs’ progress in reading must be monitored by teachers using a variety of alternative assessment procedures. Assessment alternatives can include portfolio and performance-based assessment, curriculum-performance-based

measurement such as Dynamic Indicators of Basic Early Literacy Skills, and student journals, (Salend & Salinas, 2003). The choice of evaluation method should be based on the overall program outcome goals and individualized goals for specific learners.

Final Suggestions

Although teachers clearly maintain responsibility for reading instruction for all students in inclusive classrooms, vol-unteer literacy tutors can support efforts to differentiate instruction. Because reading improvement is impacted by the stages of language development, ELLs Figure 1. Sample Volunteer Letter

Dear Volunteers,

Thank you so much for your interest in assisting our classr

oom!

Volunteers make a tremendous differ

ence in our children’s lives, and

you really have the power to effect positiv

e change! Please read the

following to ensure that we all work together effectiv

ely.

• Please do not do work FOR the childr

en, rather help them solve the

problem through your guidance. This is especially important when

you are working with a student individually

. What a wonderful opportunity for learning.

• Note with whom you have and hav

e not spoken. There are students

who may not demand our attention, but the

y may need assistance nonetheless.

• Look for off-task behavior. It is NOT y

our responsibility to discipline

students, but often you can help a student get back on task thr

ough

REDIRECTION. This is the key! Ask to see their w

ork, assist them

if they need it, see their progress on their assignments

, or ask them

to show you something that the

y are proud of working on that da

y.

• Please refrain from personal conv

ersation with the other volunteers.

This is also a learning experience for you, and it w

ould be expected

you may wish to converse with a fello

w volunteer on your

observa-tions. Please keep this minimal, or speak in the hallw

ay if you do not

want to save your reflections for your class time

. Remember, you are

here to observe and work with the students!

• If a student has completed all of their w

ork and has nothing to do, direct the student to our table of

When You Are Doneactivities. This

table has numerous enrichment activities for the w

eek, as well as

students’ ongoing projects.

Thank you so much for your help! Please let me kno

w if there is

any-thing I can do to make your experience mor

e enjoyable.

Sincerely, Ms. Jane Doe

Although teachers clearly

maintain responsibility for

reading instruction for all

students in inclusive

classrooms, volunteer

literacy tutors can support

efforts to differentiate

instruction.

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clearly need more time to learn to read in English than native English speaking children (Snow, Burns, & Griffin, 1998). Literacy tutoring programs can boost the intensity of reading instruction and enhance language acquisition. Further-more, instruction in a one-to-one setting can extend and reinforce ELLs’ core reading program in a more relaxed man-ner, away from the potentially stressful whole group environment. Additional benefits to ELLs with learning disabili-ties include the ability to practice their social and academic language skills and the opportunity to work with a variety of English models. Finally, in a success-ful volunteer literacy tutoring program, tutors must be well trained and reliable; tutoring should be conducted a mini-mum of three times per week; programs must be well-implemented; and student results should be formally evaluated.

References

August, D., & Hakuta, K. (1998). Education language-minority children. Washington, DC: National Academy Press.

Elbaum, B., Vaughn, S., Hughes, M. T., & Moody, S. M. (2000). How effective are

one-to-one tutoring programs in reading for elementary students at risk for reading failure? A meta-analysis of the interven-tion research. Journal of Educational Psychology, 92(4), 605-619.

Juel, C. (1996). What makes literacy tutoring effective? Reading Research Quarterly, 31(3), 268-289.

Krashen, S., & Terrell, T. (1983). The natural approach: Language acquisition in the classroom. Oxford: Pergamon Press. Morrow, L. M., & Woo, D. G. (2001). Tutoring

programs fur struggling readers: The America Reads challenge. New York: Guildford Press.

National Reading Panel. (2000). Teaching children to read: An evidence-based assess-ment of the scientific research literature on reading and its implications for reading instruction. National Institute of Child Health and Human Development, Washington, DC

Ortiz, A. A. (1997). Learning disabilities occurring concomitantly with linguistic differences. Journal of Learning Disabilities, 30(3), 321-332.

Salend, S. J., & Salinas, A. (2003). Language differences or learning difficulties: The work of the multidisciplinary team.

TEACHING Exceptional Children, 35(4), 36-43.

Snow, C. E., Burns, M. S., & Griffin, P. (Eds.). (1998). Preventing reading difficulties in young children. Washington, DC: National Academy Press.

Vaughn, S., Elbaum, B. E., Schumm, J. S., & Hughes, M. T. (1998). Social outcomes for students with and without learning dis-abilities in inclusive classrooms. Journal of Learning Disabilities, 31(5), 428-436. Wasik, B. A. (1998). Volunteer tutoring

pro-grams in reading: A review. Reading Research Quarterly, 33(3), 266-291.

Stephanie Al Otaiba (CEC Chapter #311),

Assistant Professor, Florida Center for Reading Research; and N. Eleni Pappamihiel, Assistant Professor, Florida State University, Tallahassee.

Address correspondence to Stephanie Al Otaiba at e-mail: salotaiba@fcrr.org.

TEACHING Exceptional Children, Vol. 37, No. 6, pp. 6-11.

Copyright 2005 CEC.

References

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