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Quest Software Virtualization Management Survey

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December 2011

Quest Software

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©2011 Quest Software, Inc. All rights reserved. Confidential.

1

©2011 Quest Software, Inc. All rights reserved.

1

Executive Summary

• The IT landscape has changed dramatically. Virtualization has moved from proof of concept to mainstream production and now spans the organization, requiring a complete management solution that ensures application availability, performance, and reliability at high production volumes. As such, organizational needs with regard to virtualization initiatives are evolving.

• Quest Software conducted a survey of more than 200 IT professionals to gain insight into the status of their respective companies’ virtualization deployments across the organization, as well as to determine their top virtualization priorities for 2012.

• Results show that the top business requirements most likely to drive virtualization initiatives in 2012 are: (1) improving business agility; (2) delivering cost savings; (3) meeting increasingly demanding user expectations; and (4) managing the growing mobile workforce.

• Moreover, the survey indicated that a significant portion of IT budgets in 2012 will be allocated to virtualization-related initiatives; more than half of respondents indicated that their organizations planned to allocate at least 25 percent of annual spending to virtualization projects.

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4.3% 5.6% 8.2% 8.2% 11.2% 6.9% 20.2% 19.7% 17.2% 13.7% 40.1% 27.9% 22.7% 23.3% 39.5% 31.9% 24.9% 28.8% 27.2% 18.9% 16.8% 21.5% 20.6% 24.1% 16.7% Virtualization Monitoring Desktop Virtualization Virtualization Capacity Management Application Performance Monitoring Network Management

1. Please select the answer that best describes the status of solutions for the following virtualization management areas in your business:

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

Don’t know (N=232) (N=232) (N=232) (N=233) (N=233)

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3 3

17%

19%

39%

14%

11%

Network Management

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

Don’t know

(5)

24%

27%

24%

17%

8%

Application Performance Monitoring

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

(6)

5 5

20%

29%

23%

20%

8%

Virtualization Capacity Management

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

Don’t know

(7)

21%

25%

28%

20%

6%

Desktop Virtualization

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

(8)

7 7

17%

32%

40%

7%

4%

Virtualization Monitoring

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

Don’t know

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8%

13%

76%

1% 2%

Backup and Recovery

We plan on having a solution in this area, but have not started looking for one yet

We are currently evaluating solutions in this area

We have a solution in place already for this area

We have no plans for implementing a solution in this area

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9 9 8.2% 5.6% 34.1% 17.2% 12.9% 13.7% 5.2% 7.3% 9.1% 14.2% 15.9% 18.5% 4.7% 19.8% 12.9% 19.3% 21.9% 15.9% 4.7% 27.2% 17.7% 22.3% 24.5% 20.2% 16.3% 28.0% 14.2% 15.0% 15.5% 20.6% 60.9% 12.1% 12.1% 12.0% 9.4% 11.2% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Backup and Recovery Virtualization Monitoring and Diagnostics Desktop Virtualization Virtualization Capacity Management Application Performance Monitoring Network Management

2. Rank the most critical virtualization management solution areas for your business in the next year with “1” being the most critical and “6” being the least critical:

1 2 3 4 5 6 (N=233) (N=233) (N=233) (N=232) (N=232) (N=222)

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11%

21%

20%

16%

18%

14%

Network Management

1

2

3

4

5

6

(12)

11 11

9%

16%

24%

22%

16%

13%

Application Performance Monitoring

1

2

3

4

5

6

(N=233)

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12%

15%

23%

19%

14%

17%

Virtualization Capacity Management

1

2

3

4

5

6

(14)

13 13

12%

14%

18%

13%

9%

34%

Desktop Virtualization

1

2

3

4

5

6

(N=232)

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12%

28%

27%

20%

7%

6%

Virtualization Monitoring & Diagnostics

1

2

3

4

5

6

(16)

15 15

61%

16%

5%

5%

5%

8%

Backup and Recovery

1

2

3

4

5

6

(N=222)

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4.7% 0.9% 24.7% 3.0% 24.7% 87.7%

Other

Don't Know

Citrix XenServer

Parallels Virtuozzo

Microsoft Hyper-V

VMware ESX/vSphere

3. Please select all of the hypervisor platforms that apply to the virtualization strategy for your organization: (N=253)

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17 17 6.4% 3.8% 61.3% 31.5% 56.2% 28.1% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% Other None of the Above Increased Business Agility Increased User Expectations Increasingly Reduced Budgets Increasing Mobile Workforce

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10%

42%

49%

5. How much of your budget over the next year do you expect will be allocated to virtualization projects?

More than 50%

25-50%

(20)

19 19

51%

6%

17%

16%

7%

3%

6. What best describes your role in the virtualization strategy for your organization?

Responsible for the strategy and implementing the solutions that are selected

Responsible for the strategy

Responsible for implementing the solutions that are selected

Provide input to the strategy and selection of solutions

None of the above

Other

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9%

11%

15%

13%

52%

7. What is the primary market area for your organization?

Healthcare

Education

Government

Finance/Insurance

Other

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21 21

17%

12%

20%

49%

2%

8. What is the approximate size of your organization worldwide?

15,000+ employees

5,000 to 14,999

employees

1,000 to 4,999

employees

Less than 1,000

employees

Don’t know

(N=235)

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About the Survey

Quest Software surveyed 235 attendees of the 2011 VMworld events in Las Vegas and

Copenhagen. The respondents represent a cross-section of IT professionals that includes both

executive-level decision makers (such as chief technology officers and chief information

officers), as well as a broad range of end users including systems, network, database, storage

and virtualization administrators.

This online survey asked respondents to provide insight into the status of their organization’s

virtualization deployments for backup and recovery, desktops, performance monitoring and

capacity management. It also solicited input on virtualization priorities for 2012. Organizations

in a variety of market areas and across a range of sizes -- from fewer than 1,000 employees to

more than 15,000 -- participated in the survey.

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