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MEETING OF THE BOARD OF COMMISSIONERS CAPITAL AREA TRANSIT SYSTEM AND PUBLIC TRANSPORTATION COMMISSION MARCH

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MEETING OF THE

BOARD OF COMMISSIONERS

CAPITAL AREA TRANSIT SYSTEM

AND

PUBLIC TRANSPORTATION COMMISSION

MARCH 30, 2021

4:30 p.m.

BREC Administrative Building

6201 Florida Boulevard

Baton Rouge, Louisiana 70806

AGENDA

I.

CALL TO ORDER AND WELCOME: Mr. Clay Young

II.

ROLL CALL: Ms. Amie McNaylor

III.

OPENING REMARKS: Ms. Erika Green and Mr. Bill Deville

IV.

COMMITTEE MEETING DISCUSSION: Mr. Bill Deville

1. List committees and corresponding CATS staff liaison

2. Discussion of committees and members

V.

ADMINISTRATIVE UPDATE: Executive Staff

1.

Discussion of pandemic impact

a. ARP Act 2021: Mr. Bill Deville

b. COVID-19 safe practices implementation: Ms. Dwana Williams

c. Fare collection: Ms. Dwana Williams

d. Service change: Ms. Cheri Soileau

2.

CATS Strategic Plan and Capital Improvement Plan: Ms. Cheri Soileau

a. Transportation Development Plan

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2

b. Fleet Management Plan

VI.

EDUCATION AND OUTREACH UPDATE: Ms. Amie McNaylor

1.

Education outreach material review

VII.

ADJOURNMENT

Individuals having questions regarding the meeting should contact Amie McNaylor,

225.389.8920, 350 North Donmoor, Baton Rouge, LA 70806.

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2021 CAPITAL AREA TRANSIT SYSTEM

BOARD COMMITTEES

504/Community Relations Committee advises the Board on public and

community relations. It also serves as a means for input from persons

with disabilities as required by Section 504 of the Rehabilitation Act of

1973: Meets monthly, the Wednesday prior to board meetings

Linda Perkins – Chair

Johnathan Hill

Antoinette Pierre

CATS staff liaison – Dwana Williams, COO

Audit Committee shall be responsible for the selection of the auditors

who shall provide the annual audit. It works with the staff and resources

as appropriate. It shall conduct an initial review of all reports submitted

by the auditors and ensure timely reporting to the Board: Meets as needed

Vacant (Treasurer) – Chair

No members

CATS staff liaison – John Cutrone, Controller

Finance and Executive Committee reports and makes any necessary

recommendations to the Board as to the business matters: Meets monthly,

the Thursday prior to board meetings at 10:30am

Erika Green – Chair, President

Kahli Cohran – Vice President

Antoinette Pierre – Secretary

Vacant – Treasurer

Laurence Lambert – at-large member

CATS staff liaison – Pearlina Thomas, CAO

Planning Committee advises the Board as to the planning functions of

the agency: Meets as needed

Vacant – Chair

Peter Breaux

Mark Bellue

Kahli Cohran

Laurence Lambert

CATS staff liaison – Cheri Soileau, Planning Director

Technical, Policies, and Practices Committee reports on necessary

recommendations as to the operations of the system: Meets quarterly

Peter Breaux – Chair

Erika Green

President

Kahli Cohran

Vice President

Antoinette

Earthly-Pierre

Secretary

Mark Bellue

Member

Dr. Peter Breaux

Member

Johnathan Hill

Member

Laurence Lambert

Member

Linda Perkins

Member

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Johnathan Hill

Antoinette Pierre

CATS staff liaison – Ashley Mitchell – HR Director

The Board President serves as the Chair of the F&E Committee

The Board Treasurer serves as the Chair of the Audit Committee

Any board member may attend any committee meeting, regardless of

membership to that committee

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CATS Covid-19 PPE Update

First order of PPE was placed on 3/23/20

CATS has communicated thru emails, text message blast and

newsletter post on how to obtain PPE.

PPE is disbursed throughout the day to operators by dispatch.

CATS has received donations from MOHSEP, FTA, BYD, and private

groups.

Installed hand sanitizer stations throughout the buildings

Installed eight thermal temperature stations for all CATS

Entrances.

CATS sanitizers the entire fleet daily, and operators are given

disinfectant to utilize throughout the day. In addition, all buildings are

fogged nightly.

CATS continues to encourage all employees to get vaccinated and has

partnered with MOHSEP get the vaccine.

Disbursed - To date (estimated) 3/26/21

12,770 surgical masks

1,050 cloth masks

17,046 ounces hand sanitizer

78,000 pairs of gloves

20,992 ounces disinfectant spray

237 cases pull roll paper towels

(6 per case/600 sheets 1422 rolls/673,200 sheets)

200 Face shields

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PROMISES KEPT AND ACCOMPLISHMENTS SINCE 2012

SERVICE IMPROVEMENTS

2012 PROMISE: Decrease wait times between buses from the current average of 75 minutes to 15 minutes (at peak hours)

85% of routes have 30-minute frequency or better during peak periods (pre-COVID)

Fixed route service has increased 84% from 2012 measured by revenue hours of service (pre-COVID) Increased the number of buses in service from 42 in 2012 (50%) to 63 (pre-COVID)

Increased demand response service for persons with disabilities by 39% since 2012

2012 PROMISE: Lay foundation for Bus Rapid Transit system

Launched design phase of Plank/Nicholson BRT in 2020 with operations anticipated to begin in 2024

2012 PROMISE: Replace “spoke” system with “grid” system

Completed Comprehensive Operations Analysis in 2012 and expanded service by 2014 with 4 new transit centers, modifications to 19 of 20 existing routes and added 10 new routes based on user demand

Customer satisfaction and usage increased with these changes in service due to decreased travel times

Opened new Cortana Transit Center in 2020

Acquired property for the North Baton Rouge Transit Center in 2020 Enhanced transit center at Mall of Louisiana in 2020

Location for downtown transit center in planning

2012 PROMISE: Overhaul bus stops and signage

Installed 100 new bus shelters Refurbished 77 bus shelters

Signage placed at transit stops providing detailed route and time information

CATS currently uses 3-4 different variations of signage for relaying information to customers

2012 PROMISE: Add GPS tracking to fleet

RouteShout 2.0 app tracks bus arrival times and bus stop signs are outfitted with text-a-stop instructions Added public Wi-Fi and security cameras on buses

Partnership with Hitachi utilizing new technology for enhancing rider experience and two way messaging

2012 PROMISE: Increase service from 19 to 37 routes

CATS operated up to 31 routes pre-COVID

After completing a comprehensive review of all underperforming routes to create efficiencies, CATS redirected resources to high-performing routes and currently operates 22 routes

Transit service extended to areas previously unserved such as Blount Road, River Road and Greenwell Springs

2012 PROMISE: Increase peak-hour buses from 32 to 57

2012 proposition had no consideration for the need to replace aged fleet and 12 buses were purchased in 2014 Buses in operation increased 47% during this period (pre-COVID)

CATS currently operates 44 buses and has one of the newest fleets compared to other agencies across the nation Reduced average fixed route fleet age to 4.4 years (2020) from 9.2 years (2012) using federal grant funds Initiated program to introduce electric buses into fleet starting in 2019

Improved maintenance performance and vehicle reliability

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2012 PROMISE: Create eight new express routes and limited stop lines

CATS continues to monitor routes and implemented a major service improvement plan in 2019 that reallocated resources from underperforming routes and stops, provided better frequency and coverage, and served an additional 18.9 percent of the Baton Rouge population.

EXPRESS ROUTES

Southern University to Downtown (implemented; resources were reallocated) Airport to Downtown (implemented; resources were reallocated)

O’Neal Lane to downtown (implemented; resources were reallocated) Mall of Louisiana to Downtown  (implemented; resources were reallocated) Highland / I-110 to Downtown (implemented; resources were reallocated) CATS provides shuttle service to LSU football games from multiple locations

LIMITED STOP ROUTES

Baker/Zachary, through Southern University, to CATS Terminal (service suspended during COVID) Florida Blvd to Downtown (service suspended during COVID)

LSU to Downtown (Bus Rapid Transit system will create connection)

NEW AND EXPANDED ROUTES AND SERVICE FROM RESOURCE REALLOCATION

Route 12: Government Street – Jefferson Highway: serves Limited Stop Route MOL to Downtown

Route 17: Perkins Road – Mall of Louisiana: serves Express Route MOL to Downtown Route 47: Highland Road: serves MOL to Downtown

Route 60: Medical Circulator serves MOL to Downtown

Route 54: Cortana – Airport – Southern University: serves Express Route Airport to Downtown Route 58: Coursey Boulevard – O’Neal Lane: serves Express Route O’Neal Lane to Downtown Route 72 Florida Boulevard Limited: serves Florida Boulevard to Downtown

Route 15: Blount Road new route serving areas previously not served on Blount Road, and the surrounding area

GOVERNANCE REFORM

PROMISE: Support new criteria for CATS board members

The Qualifications Review Committee was created by a EBR Metro Council resolution that established a panel comprised of various stakeholder organizations to review and vet applicants to the CATS board and provide information to the members of the EBR Metro Council. The resolution outlines target sectors for recruitment to the CATS board seeking professional experience in the fields of engineering, management experience, customers of transit and community organizations with a vested interest in the success of the transit system.

ACCOUNTABILITY

Improved engagement with stakeholders and citizens through meetings, surveys, social media and newsletters CATS annually surveys customers and stakeholders to identify areas for improvement

CATS pro-actively reaches out to educate and inform customers and the general public when service or routes change

CATS has developed transparent and robust financial reporting and system performance reports presented at board meetings and available to the public on the website

CATS expanded bus pass sale locations at Walgreens and CVS locations across the city

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