eFusion/eAXxess
Installation & Configuration Guide
Software Version 6.2.x
Rev 2
Maxxess Systems, Inc. Revised August 2018 Page 2 of 40
Outline
This document is a general installation guide for the Maxxess eFusion and eAXxess Version 6.2.x.
Software and intended to assist the installer to get a system up and running.
Please keep in mind that there are several configuration options available and the “Help” files are written to be useful in dealing with specific configurations and situations. There are also Application Notes available on the Installation Media, CD/DVD and website to answer frequent hardware and software setup questions.
The reader/installer is encouraged to review these technical references when looking into setting up or
modifying a system.
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Table of Contents
SOFTWARE MINIMUM REQUIREMENTS: ... 4
SOFTWARE INSTALLATION (WINDOWS 10 OR 8 , WINDOWS SERVER 2012 OR 2016): ... 5
DATABASE CREATION (WINDOWS 10 OR 8 AND WINDOWS SERVER 2012 OR 2016): ... 7
SOFTWARE INSTALLATION (WINDOWS 7 AND WINDOWS SERVER 2008/2008 R2): ... 9
DATABASE CREATION (WINDOWS 7 AND WINDOWS SERVER 2008/2008 R2): ... 11
INSTALLING ADDITIONAL CLIENTS: ... 13
WORKSTATION SOFTWARE INSTALLATION (WINDOWS 8 & 10, SERVER 2012 & 2016): ... 14
WORKSTATION DATABASE CONNECTION (WINDOWS 8 & 10, SERVER 2012 & 2016): ... 16
WORKSTATION SOFTWARE INSTALLATION (WINDOWS 7, SERVER 2008/2008 R2): ... 17
WORKSTATION DATABASE CONNECTION (WINDOWS 7, SERVER 2008/2008 R2): ... 18
EAXXESS / EFUSION SOFTWARE CONFIGURATION ... 20
ADDING AREA CONTROLLERS: ... 20
ADDING PANELS TO THE AREA CONTROLLERS: ... 22
ADDING DOORS TO THE PANELS: ... 24
CONFIGURING THE PLANS WINDOW: ... 26
SETTING THE DEFAULT PLAN FOR A WORKSTATION CLIENT ... 26
ADDING NEW DEVICES TO A PLAN ... 26
ADDING EXISTING DEVICES TO A PLAN... 27
CREATING SCHEDULES: ... 28
ADDING ACCESS LEVELS:... 30
ACCESS LEVELS OPTIONS ... 31
ADDING CARDHOLDERS: ... 32
ADDING MASTER PASSWORD & OPERATORS: ... 33
ACCESSING THE MX+ BROWSER-BASED INTERFACE: ... 35
SECURITY CONSIDERATIONS ... 39
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Software Minimum Requirements:
The Version 6.2.x software discussed in this document is designed to operate on a computer that meets or exceeds the minimum specifications outlined below.
Please be sure that the computer that will host the SQL Server database engine meets these requirements before installation is started.
• Operating System:
Windows Server 2016 (x64) Windows Server 2012 R2 (x64) Windows Server 2012 (x64) Windows 10 (x86/x64) Windows 8.1 (x86/x64) Windows 8 (x86/x64)
Windows Server 2008 R2 (x64) Windows Server 2008 (x86/x64) Windows 7 (x86/x64)
• CPU:
Minimum 4 cores recommended, more if available
• Available memory:
In an x86 system, 3.2 GB (the maximum allowed)
In an x64 system, 16 GB recommended, more if available
• Available hard drive space:
100 GB recommended (allows for a full 10 GB SQL Server Express database, and 7 database backups) 200+ GB recommended for larger installations
• Network connection:
100 Base-T/1000 Base-T recommended
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Software Installation (Windows 10 or 8 , Windows Server 2012 or 2016):
a. Insert the installation media (this may be a physical CD/DVD/flash drive or a virtual CD/DVD drive from an ISO image)
b. The media should auto run, if the media does not auto run, Browse to the location of the media and double click on the Setup
application.
c. Review the “End User License Agreement”, and print a copy for the end user.
d. Click the “Accept” button to agree to the conditions of the EULA and proceed with the installation.
Note: Clicking “Cancel” or closing the window will abort the installation process. The “Accept” button must be used to continue with the installation.
Note: The Setup application may be executed at any time to add or remove one or more features to the system. Every time the Setup application is executed, it will check for existing features, and will
automatically check the boxes for the installed features. Any features that are initially checked will be uninstalled if they are unchecked before clicking the Configure button.
e. From the “Install workstation features” window, click the “Release Notes” button to review the requirements as well as changes to the software for this version. Once the “Release Notes” have been reviewed, the window may be closed and the installation may continue.
Note: The “Help” button may be used to pull up information about the meaning of the icons in the feature tree.
f. Select “Network Install” if there will be multiple workstations for this site. This will add the installation files to the folder on C:\Axxess thus allowing further Workstations to be installed as needed from one common location.
g. Select the “Microsoft SQL Server 2016” option.
This will add the SQL Server 2016 Express database engine to the current PC.
h. Select the “Workstation” option. This will add the Workstation components to the current PC.
i. Select the “SMS Web Server” option in order to load the MX+ Browser-based interfaced Software.
j. Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed on the current PC.
k. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be installed on the current PC.
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l. Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will be installed on the current PC.
Note: ViewPoint client will install automatically when selecting the “Workstation” installation.
m. Select the “Signotec TWAIN Setup V7.0.26” option in order add the interface for the Signotec Signature Capture Device.
n. Select the “Acuant ScanShell SDK V10.12.0315” option in order to add the interface for the Acuant Driver;s License Scanner Device.
o. Click “Configure” to install all of the selected options.
p. The rest of the installation process will run automatically. Each option in the “Feature Installation” list that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some “ViewPoint Integrators” may require manual intervention to complete the installation.
q. The “Workstation configured” window will be presented next. This window will show the total number of features that were installed, and uninstalled. It will also report the installation password which will be required to perform an installation over the network.
Note: If the Network Install feature is not installed, the shown password field will be question marks, this is expected behavior.
Log the following information for later use when installing additional workstations.
Network Install Password:
example: 0C7B06E2
r. Click “OK” to proceed to the database configuration page of the setup application.
s. If you chose to load the SMS Web Server for the MX+ Browser Interface, a message box will display showing the connection LINK for the web connection to MX+. This link is normally set to:
“https://computername/UI”
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Database Creation (Windows 10 or 8 and Windows Server 2012 or 2016):
Note: If the database will be located on a separate server, then the Database Administrator will probably be involved with setting up the appropriate files and share info, which will then need to be entered into the following window. In this type of situation it is recommended to contact Technical Support for guidance.
a. On a standard installation, the default values will be correct.
The “Database server:”, “User name:”, “Password:”, and
“Database name:” fields may require modification if the supplied SQL Server Express was not installed. If all is installed correctly, the “Database server” field should show as ‘computername/MAXXESS’. If not displayed, the SQL Server software did not install properly.
When creating the database for the system, the “Create tables”, “Add default entries”, and “Add default files”
check boxes must be checked. Also, if the Windows localization is configured to observe Daylight savings, then the “Daylight savings” check box will also be checked.
Log the following information for later use when installing additional workstations.
Database Server Name\Instance:
example: local\MAXXESS Default: {PCNAME}\MAXXESS Database Name:
default value & example: AXxess (optional) sa account Login Name:
default value & example: sa (optional) sa account Login Password:
default value & example: DB2axxess Database Login Name:
default value & example: MaxxessUser Database Login Password:
default value & example: Letmein4
_________________________________________________________________________________
b. After any required changes have been made, click “Configure”
to create a blank database. The “Create database tables”
window will be presented next.
c. Click “OK” to proceed.
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d. Once the database configuration is complete, the “Database Setup” window will be presented.
Note: If the Database setup window did not show “The database was successfully configured”, DO NOT proceed as this would indicate that there was an issue during the configuration of the database. Please review the location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
e. Click “Done” to complete the database creation.
_________________________________________________________________________________
f. The “Configure MultiPort Communication Module” window will be presented.
Note: If this computer will be used for communication to access control or integrated hardware, the MultiPort service will need to be installed before any communication will occur.
Note: The MultiPort service may only be installed if the “Workstation” has already been installed on the computer.
g. The Multiport may be installed at this time by clicking the “Install” button.
h. Verify that the ‘Status’ field at the bottom of the screen changes to show that “Multiport is running”.
i. Click the “Close” button to complete the installation process.
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Software Installation (Windows 7 and Windows Server 2008/2008 R2):
a. Insert the installation media (this may be a physical CD/DVD/flash drive or a virtual CD/DVD drive from an ISO image)
b. If using the ISO image, mount the ISO image with an ISO reader utility such as Virtual CloneDrive and click on the Setup.exe application. Otherwise, if using a CD/DVD, the media should auto run. If the media does not auto run, Browse to the location of the media and double click on the Setup.exe application.
c. Review the “End User License Agreement”, and print a copy for the end user.
d. Click the “Accept” button to agree to the conditions of the EULA and proceed with the installation.
Note: Clicking “Cancel” or closing the window will abort the installation process. The “Accept” button must be used to continue with the installation.
Note: The Setup application may be executed at any time to add or remove one or more features to the system. Every time the Setup application is executed, it will check for existing features, and will automatically check the boxes for the installed features. Any features that are initially checked will be uninstalled if they are unchecked before clicking the Configure button.
e. From the “Install workstation features” window, click the
“Release Notes” button to review the requirements as well as changes to the software for this version. Once the
“Release Notes” have been reviewed, the window may be closed and the installation may continue.
Note: The “Help” button may be used to pull up information about the meaning of the icons in the feature tree.
f. Select “Network Install” if there will be multiple workstations for this site. This will add the installation files to the folder on C:\Axxess thus allowing further Workstations to be installed as needed from one common location.
g. If not already selected, select the “Microsoft .NET…”
option. This is required for many of the installation packages. Do not select this option if .NET Framework 4.5 is already installed on the system.
h. If not already selected, select the “Microsoft Visual C++…” option. This is required by the “Workstation”.
i. Select the “Microsoft SQL Server 2008” option. This will add the SQL Server Express database engine to the current PC.
j. Select the “Workstation” option. This will add the Workstation components to the current PC.
k. Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed on the current PC.
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l. Select all applicable Optional Modules required for the site. Any selected Optional Modules will be installed on the current PC.
a. For Integration with Salto SVN select “Salto SHIP Interface”
m. Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will be installed on the current PC.
Note: ViewPoint client will install automatically when selecting the “Workstation” installation.
n. Click “Configure” to install all of the selected options.
o. The rest of the installation process will run automatically.
Each option in the “Feature Installation” list that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some “ViewPoint Integrators” may require manual intervention to complete the installation.
p. Once the feature installation is complete, the “Release Notes” window will appear.
q. After the release notes have been reviewed and printed as desired, the window may be closed. The
“Workstation configured” window will be presented next. This window will show the total number of features that were installed, and uninstalled. It will also report the installation password which will be required to perform an installation over the network.
Note: When the Network Install feature is not installed, the password shown will be question marks, this is expected behavior.
Log the following information for later use when installing additional workstations.
Network Install Password:
example: 0C7B06E2
r. Click “OK” to proceed to the database configuration page of the setup application.
__________________________________________________________________________________
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Database Creation (Windows 7 and Windows Server 2008/2008 R2):
Note: If the database will be located on a separate server, then the Database Administrator will probably be involved with setting up the appropriate files and share info, which will then need to be entered into the following window. In this type of situation it is recommended to contact Technical Support for guidance.
a. On a standard installation, the default values will be correct. The
“Database server:”, “User name:”, “Password:”, and “Database name:” fields may require modification if the supplied SQL Server Express was not installed.
b. When creating the database for the system, the “Create tables”,
“Add default entries”, and “Add default files” check boxes must be checked. Also, if the Windows localization is configured to observe Daylight savings, then the “Daylight savings” check box will also be checked.
c. After any required changes have been made, click “Configure” to create a blank database.
Log the following information for later use when installing additional workstations.
Database Server Name\Instance:
example: local\MAXXESS Default: {PCNAME}\MAXXESS Database Name:
default value & example: AXxess (optional) sa account Login Name:
default value & example: sa (optional) sa account Login Password:
default value & example: DB2axxess Database Login Name:
default value & example: MaxxessUser Database Login Password:
default value & example: Letmein4
_________________________________________________________________________________
d. The “Create database tables” window will be presented next.
e.
Click “OK” to proceed.Maxxess Systems, Inc. Revised August 2018 Page 12 of 40
f. Once the database configuration is complete, the
“Database Setup” window will be presented.
Note: If the Database setup window did not show “The database was successfully configured” DO NOT proceed as this would indicate that there was an issue during the configuration of the database. Please review the location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
g. Click “Done” to complete the database creation.
h. The “Configure MultiPort Communication Module” window will be presented.
Note: If this computer will be used for communication to access control or integrated hardware, the MultiPort service will need to be installed before any communication will occur.
Note: The MultiPort service may only be installed if the “Workstation” has already been installed on the computer.
i. The Multiport may be installed at this time by clicking the “Install”
button.
j. Click the “Close” button to complete the installation process.
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Installing Additional Clients:
Note: Before installing any additional workstations, be sure to start the Desktop application on the Server by double clicking the “Desktop – Startup” icon on the Windows desktop.
a. To install additional client workstations, a folder must be temporarily shared on the server. The folder to be shared is the “Network Install” folder (mentioned in the Software Installation section). The default “Network Install”
location is “C:\AXxess”.
Optionally, clients may be installed using the installation media as described in the Software Installation section if a network install is not desired.
Note: When installing additional client workstations from the installation media instead of the network install folder, the installation process will more closely resemble the previous sections. Also, note that the database configuration will have to be entered manually for each workstation.
When installing from the network install, the installation process will resemble the following sections, and the database configuration will typically default to the desired settings.
Note: Please be sure to perform the configuration on the “Database Setup” page listed below for each client regardless of the install being done via the installation media or over the network.
b. Use Windows to share the network installation folder out with read permissions for all users that will need to install the client workstation software.
Note: For each client workstation, follow the directions for the operating system of the client computer.
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Workstation Software Installation (Windows 8 & 10, Server 2012 & 2016):
a. Connect to the shared “Network Install” folder, and double click on the Setup application.
Note: If the workstation has previously been configured on this computer, the Setup application may require a User and Password before continuing to the Network Install password. The default will be user name “Master” with a blank password
b. If requested, enter the user name and password for an administrator account in the security management software.
c. Click the “OK” button to proceed with the installation.
d. Enter the network installation password recorded earlier while installing the Network Installation package on the server.
Note: If installing directly from the installation media, instead of from the
network installation share, the network installation password prompt will not be seen.
Note: The Setup application may be executed at any time to add or remove one or more features to the system. Every time the Setup application is executed, it will check for existing features, and will automatically check the boxes for the installed features. Any features that are initially checked will be uninstalled if they are unchecked before clicking the Configure button.
Note: The “Help” button may be used to pull up information about the meaning of the icons in the feature tree.
e. If not already selected, select the “Microsoft .NET…” option. This is required for many of the installation packages.
f. If not already selected, select the “Microsoft Visual C++…” option. This is required by the
“Workstation”.
g. Select the “Workstation” option. This will add the Workstation components to the current PC.
h. Select all applicable MultiPort Integrators
required for the site. Any selected Integrators will be installed on the current PC.
i. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be installed on the current PC.
j. Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will be installed on the current PC.
Note: ViewPoint client will install automatically when selecting the “Workstation” installation.
k. Click “Configure” to install all of the selected options.
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l. The installation process will run automatically. Each option in the “Feature Installation” list that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some “ViewPoint Integrators” may require manual intervention to complete the installation.
Note: During the installation, some features may report that a restart is required to complete the installation process. In those cases, it is recommended that the installer click “No”, then reboot the system after all of the installation and database configuration is complete.
m. Once the feature installation is complete, the “Release Notes” window will appear.
n. After the release notes have been reviewed and printed as desired, the window may be closed.
o. The “Workstation configured” window will be presented next. This window will show the total number of features that were installed, and uninstalled.
p. Click “OK” to proceed to the database configuration page of the setup application.
__________________________________________________________________________________
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Workstation Database Connection (Windows 8 & 10, Server 2012 & 2016):
Note: If the workstation was installed from the installation media, then the default options in the Database setup screen will need to be altered. The settings logged earlier should be used to enter the correct data so that the database connection may be created.
If the network installation share was used, then the default settings will likely be correct, and should not need to be altered.
a. Normally, the default values will be correct. The “Database server:”, “User name:”, “Password:”, and “Database name:” fields will usually default to the settings provided on the server during this step of the installation.
Note: None of the additional check boxes at the bottom of the screen should be checked when configuring additional workstations.
b. After any required changes have been made, click “Configure” to connect to the existing database on the server.
c. Once the database configuration is complete, the “Database Setup” window will be presented.
Note: If the Database setup window did not show “The database was successfully configured” DO NOT proceed as this would indicate that there was an issue during the configuration of the database. Please review the location of the database as well as the user name and password being used to connect to the SQL server.
Contact Technical Support if that information has been verified and the problem still exists.
d. Click “Done” to complete the database creation.
e. The “Configure MultiPort Communication Module” window will be presented.
Note: If this computer will be used for communication to access control or integrated hardware, the MultiPort service will need to be installed before any communication will occur.
Typically a system will only need one MultiPort communication server, however in very large systems, more MultiPorts may be added to provide logical separation, or greater communication throughput.
Note: The MultiPort service may only be installed if the “Workstation” has already been installed on the computer.
f. The Multiport may be installed at this time by clicking the “Install” button.
g. Click the “Close” button to complete the installation process.
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Workstation Software Installation (Windows 7, Server 2008/2008 R2):
a. Connect to the shared “Network Install” folder, and double click on the Setup application.
Note: If the workstation has previously been configured on this computer, the Setup application may require a User and Password before continuing to the Network Install password. The default will be user name “Master” with a blank password
b. If requested, enter the user name and password for an administrator account in the security management software.
c. Click the “OK” button to proceed with the installation.
d. Enter the network installation password recorded earlier while installing the Network Installation package on the server.
Note: If installing directly from the installation media, instead of from the
network installation share, the network installation password prompt will not be seen.
Note: The Setup application may be executed at any time to add or remove one or more features to the system. Every time the Setup application is executed, it will check for existing features, and will automatically check the boxes for the installed features. Any features that are initially checked will be uninstalled if they are unchecked before clicking the Configure button.
Note: The “Help” button may be used to pull up information about the meaning of the icons in the feature tree.
e. If not already selected, select the “Microsoft .NET…” option. This is required for many of the installation packages.
f. If not already selected, select the “Microsoft Visual C++…” option. This is required by the
“Workstation”.
g. Select the “Workstation” option. This will add the Workstation components to the current PC.
h. Select all applicable MultiPort Integrators required for the site. Any selected Integrators will be installed on the current PC.
i. Select all applicable Optional Modules required for the site. Any selection Optional Modules will be installed on the current PC.
a. For Integration with Salto SVN select
“Salto SHIP Interface”
j. Select all applicable ViewPoint Integrators required for the site. Any selected ViewPoint Integrators will be installed on the current PC.
Maxxess Systems, Inc. Revised August 2018 Page 18 of 40
Note: ViewPoint client will install automatically when selecting the “Workstation” installation.
k. Click “Configure” to install all of the selected options.
l. The installation process will run automatically. Each option in the “Feature Installation” list that was selected will be installed, and each option that was deselected will be uninstalled.
Note: Some “ViewPoint Integrators” may require manual intervention to complete the installation.
Note: During the installation, some features may report that a restart is required to complete the installation process. In those cases, it is recommended that the installer click “No”, then reboot the system after all of the installation and database configuration is complete.
m. Once the feature installation is complete, the “Release Notes” window will appear.
n. After the release notes have been reviewed and printed as desired, the window may be closed.
o. The “Workstation configured” window will be presented next. This window will show the total number of features that were installed, and uninstalled.
p. Click “OK” to proceed to the database configuration page of the setup application.
__________________________________________________________________________________
Workstation Database Connection (Windows 7, Server 2008/2008 R2):
Note: If the workstation was installed from the installation media, then the default options in the Database setup screen will need to be altered. The settings logged earlier should be used to enter the correct data so that the database connection may be created.
If the network installation share was used, then the default settings will likely be correct, and should not need to be altered.
a. Normally, the default values will be correct. The “Database server:”, “User name:”, “Password:”, and “Database name:”
fields will usually default to the settings provided on the server during this step of the installation.
Note: None of the additional check boxes at the bottom of the screen should be checked when configuring additional workstations.
b. After any required changes have been made, click “Configure” to connect to the existing database on the server.
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c. Once the database configuration is complete, the “Database Setup” window will be presented.
Note: If the Database setup window did not show “The database was
successfully configured” DO NOT proceed as this would indicate that there was an issue during the configuration of the database. Please review the location of the database as well as the user name and password being used to connect to the SQL server. Contact Technical Support if that information has been verified and the problem still exists.
d. Click “Done” to complete the database creation.
e. The “Configure MultiPort Communication Module” window will be presented.
Note: If this computer will be used for communication to access control or integrated hardware, the MultiPort service will need to be installed before any communication will occur.
Typically a system will only need one MultiPort communication server, however in very large systems, more MultiPorts may be added to provide logical separation, or greater communication throughput.
Note: The MultiPort service may only be installed if the
“Workstation” has already been installed on the computer.
f. The Multiport may be installed at this time by clicking the “Install” button.
g. Click the “Close” button to complete the installation process.
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eAXxess / eFusion Software Configuration Adding Area Controllers:
eAXxess and eFusion with the optional access control module allow for several types of devices to be implemented in controlling security operations. These start at the Area Controller which normally uses the eMAX hardware line such as the eMAX-EP2500, eMAX-EP1502, eMAX-EP4502, eMAX-EP1501, eMAX-M5, eMAX-MS, and others. The Remote Area Manager (eRAM), and NetEDGE are legacy Area Controllers that may also be used. The Area Controllers connect to the MultiPort service via an Ethernet connection and allow access to the door controller panels to operate more efficiently by moving many decision and control functions from the computer to the remote hardware.
Note: Prior to the hardware being installed, it is a good idea to secure enough static IP addresses to manage all hardware that will require static IP address.
Note: During the configuration, the contextual help should be consulted for more detailed information about a specific item. Each configuration screen has a “Help” button that will pull up the online help and present the help page for the current configuration screen.
Note: For eRAM and NetEDGE units, the IP address needs to be programmed into the units via the “Area Controller Configuration Utility”. Please refer to the eRAM or NetEDGE user manual for detailed instructions.
Note: For eMAX Area Controllers, the IP address is set through its web browser interface. Please refer to the Controller manual for detailed instructions.
a. The “Area Controllers” screen is opened from the Configuration, Devices, Area Controllers menu.
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b. In the Area Controllers tab, click the “New” button.
c. Enter a name of the new Area Controller.
d. Enter/Select the name of the Computer with MultiPort Service that this Area Controller module will be connected to. This will default to the name of the PC adding the area controller. If your System has more than one Multiport Services, then the “Browse…” button may be used to select another PC if desired.
e. Select the Area Controller Module Address, normally from 0 to 99. Every Area Controller module connected to the same computer must have a unique module number.
f. Select the Type of Area Controller interface from the drop-down menu.
g. Click the “Configure…” button on the right which will display the configuration “Properties” of the Area Controller. Set the controllers’ TCP/IP address, like the example below.
h. Click “OK” to close the window.
i.
Click the “Save” button to finish entering the area controller.Maxxess Systems, Inc. Revised August 2018 Page 22 of 40
Adding Panels to the Area Controllers:
Once the Area Controller has been configured, panels must then be added to the system and assigned to the Area Controller Modules. Doors, Sensors, and Outputs on the Controller Hardware must be assigned to panels.
a. The “Panel” configuration tab may be opened from the Configuration, Devices, Panels menu option, or by selecting the “Panels” tab from an open “Configuration” screen.
b. In the Panels menu, click the “New” button to add the panel.
c. Type in a name for the Panel (it is usually a good idea to make it descriptive, so that it makes sense later).
d. From the “Module:” drop-down, choose the Area Controller it will connect to or is a part of.
e. The Panel number setting is the address of the panel. The Panel address set here must match the address set on the panel .
Note: Onboard panels (internal to an Area Controller) are always panel address 0.
f. In the “Type:” drop-down, select the type of Panel.
Note: The Onboard panels for the eMAX-EP1502, eMAX-EP4502, and eMAX-EP1501 are respectively EP1502, EP4502, or EP1501 panel types.
Note: If the “Module” is not selected (or is an eRAM), then the “Type” drop-down list may only show “BLP”
and “I/P Module”.
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g. Ensure that the “Enable” check box is checked (√).
h. If desired, check (√) the “Add Points” check box. If checked, the software will automatically add the definitions of each Card Reader, Sensor, and Output that is applicable to the type of panel being configured.
i. Click the “Save” button to finish entering the panel
Note: The Plan Design window offers an alternate method for entering Panels, Doors, Sensors and Outputs into the database. (see “Configuring the Plans Window” section for details).
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Adding Doors to the Panels:
After the Area Controller(s) and Panel(s) have been configured, the next step is to add doors. The DOORS are the definition and operational parameters of a CARD READER Controlled Portal.
a. The “Doors” configuration tab may be opened from the Configuration, Devices, Doors menu option, or by selecting the “Doors” tab from an open “Configuration” screen.
b. If the “Add Points” check box was checked when adding the Panel, then the applicable Doors for that Panel will be already defined in the Doors Configuration. If Doors were not automatically added, continue with this process. However, even if the Doors were automatically added, the configuration parameters can still be modified with this process.
c. In the Doors menu, click the “New” button.
d. Type in a name for the Door (it is usually a good idea to make it descriptive, so that it easy to find). In addition if there are multiple buildings with doors, it may be desirable to abbreviate the building or location of the door such as NWB-Front Door versus SWB-Front Door. NWB would be North West Building and SWB would be the South West building.
e. From the “Panel:” drop-down, choose the Panel that this Door/Card Reader is connected to.
f. From the “Door:” option, choose door 1 or door 2 (if a door two exists for that panel).
g. The Address should automatically fill in, if it does not appear to be correct, re-select the Panel from the drop- down. The address field has the following data {Computer name}.{Area controller address}.{Panel
address}.{Point address}. For the example above, the {Computer name} is “SECURITY”, the {Area
controller address} is “R1”, the {Panel address} is “0”, and the {Point address} is 1; this would be valid for an area controller number 1 with panel 0 and Door 1 on the SECURITY MultiPort.
h. The “Show Picture:” drop-down is used to select what condition will cause a badge read to display the cardholder picture in the Desktop Picture window or in the Pictures ViewPoint integrator. Valid options are
“Never”, “Always”, and “Denied access”.
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i. To change the configuration of a door from the default configuration to a custom configuration, click the
“Configure…” button and make the changes.
j. Click the “Save” button and “Close” button to finish entering the door.
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Configuring the Plans Window:
Plans provide an interactive method to control and monitor doors, outputs and sensors. Plans allow operators to see the exact location of an alarm. Operators can acknowledge an alarm condition right from an icon on the plan window. Operators may quickly navigate between plans to view any other alarm conditions. The operator has the ability to perform a momentary, unlock or lock on any listed door. For emergencies, the operator has the option to perform a Lockdown which locks the doors and stops cards from working. All the menu options such as Lockdown can optionally be disabled. See online Help for more detailed information on plans.
Setting the default plan for a workstation client
a. Right click on the desktop plan window, then click properties, under the “Desktop Properties” tab the
“Plans” item will be expanded. In the list of items there will be a “Default plan” line item. Click on it and there will be a drop-down menu where the desired plan can be chosen.
Note: Additional floor plans can be added to the list via the Resource Manager (located under the “Tools”
option on the desktop).
b. Make sure the “Show” check box is set to “Yes”.
c. Click “OK” which will close the window and show the selected plan on the desktop.
Adding new devices to a plan
a. From the desktop toolbar, click the “Design” button to enter Design Mode, then right click in the Plan area.
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b. Hover the mouse over “New” and select a device to add from the menu that appears.
c. Enter the appropriate information and then click “Save”. The icon will appear on the map.
d. Place the icon in the desired spot, then repeat for the next device or de-select the “Design” button on top to exit Design Mode.
Adding existing devices to a plan
a. Go to “Configuration” and select the tab for the device to be added to a plan.
b. Select the specific device to add to the plan and click the “Configure…” button c. In the “Properties” screen, select the “Location” tab.
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d. Click the plan drop-down on the right to select the desired plan for the device.
e. Click the area on the plan where the icon is to be displayed then click the ”OK” button.
f. Click the “Save” button and click the “Close” button to finish the icon placement.
Creating Schedules:
Schedules are very useful for defining specific times in which an area or access level will be active. Usually a good example of this is having the front door unlock during business hours or allowing certain employees access to various areas within a specific time frame.
a. To create a schedule, go to “Configuration” then “Schedules”.
b. Click the “New” button and enter a name for the schedule (usually a descriptive name is helpful).
c. Click the “Schedule” button to display the schedule window.
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d. Hold the left mouse button down and drag across the times and days for that schedule to appear.
e. When satisfied with the result click “OK” to close that window.
f. Click “Save” then “Close to complete that schedule.
Note: To schedule an event to happen only once, check the “One time events” check box. This will expand the schedule window to show the one time schedules. The one time events option is only applicable on eMAX and eRAM/netEDGE area controllers.
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Adding Access Levels:
An access level is a unique name assigned to a group of doors and or elevator groups. Cardholders are assigned an access level which determines where and when the cardholders have access. Each cardholder of the access level will be allowed access only when their access level(s) is active at a door. Access levels are useful to set permissions for all cardholders which have the same characteristics.
a. The “Access Levels” menu is opened from the “Personnel” option on the Desktop menu bar.
b. Click “New” and add a name (usually descriptive as to what doors and schedules are assigned to the access level).
c. Select the desired door(s), Door Groups, Elevator Groups, and/or Elevator Levels (Points) for the level.
d. Choose a schedule for that level.
Note: An access level may include any number of points. Each point may have a unique schedule. Cardholder may have multiple levels when using eMAX, eRAM and netEDGE hardware.
Note: When using multiple levels for cardholders, it is important to ensure that the same point is not assigned through more than one level for each cardholder. For example, if a point is assigned as 24 hour on one access level and as 8 to 5 on another access level, the cardholder may be granted access when it is expected that they would not.
e. Click “Save” then click “Close” to close the window.
f. To create more levels, repeat steps 1 through 5 each time a level is to be added.
Caution: If doors and door groups are used together in access levels, it is possible to duplicate information. For example, the front door is part of the External Doors door group. If an access level is assigned both the door and the door group, redundant commands are generated.
In addition, conflicting results may occur if the schedules are not the same for each one.
Note: Elevator control on eRAM hardware must be configured in a primary access level for each cardholder. This access level is set in the “Level:” box on the default Cardholders template.
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Access levels options
The access levels options screen is used to configure the badge site codes that will be valid for the site.
a. From the “Access Levels” screen, click “Options…” to open the screen.
b. Enter the site codes for the badges that will be used on site.
Note: If eMAX hardware is used, and there are multiple site codes for the site, the badge formats file will have to be edited manually to add the additional site codes. Please contact technical support for assistance with this.
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Adding Cardholders:
The cardholder database not only contains information about each cardholder, but it also ties together the badge numbers, access levels, and cardholder status for setting up access control. The default data entry form allows complete setup for access control. In addition, it can be completely customized in the Template Design menu. Refer to the Desktop online Help for details regarding template and badge design.
1. The template for adding/editing cardholders opened from “Personnel” on the Desktop menu bar.
Multiple Templates may be available, depending on the System.
Note: The Visitor and Contractor screens are similar to the Cardholder screen but some fields differ.
2. Select the “General access” tab and Click the “New” button to add a NEW Cardholder.
3. Enter in the person’s name (last, first, middle), as well as the Start and Expiration Date/Time.
Department, PIN, etc. Click on the “Enable Cardholder” check box to enable the Cardholder for access privileges.
4. Right click in the “Badges” section of the template to “Add” or
“Edit” the Badge Number of the Badge to be assigned to the Cardholder. Ener the Start and Expiration Date/Time that is applicable to this BADGE. Select the “Status” of this Badge.
5. Access Levels are assigned in the “Access Levels” section.
This allows for the assignment of multiple access levels to a single cardholder.
6. Click “Save” and “Close” the window.
Note: The default template is designed to be a general starting point. Some fields may not be desired for a specific site, and they may be removed or new fields may be added to templates to allow the desired data to be collected. Please refer to the
“Help” files for more information.
Note: The default template has helpful tool tips that will pop up when hovering over any of the fields. These tips give general information about the purpose for each field.
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Adding Master Password & Operators:
The Maxxess eAXxess and eFusion System is completely password protected.
The different operators, passwords, and operator limitations are set up in the Operator Privileges screen which is started from the Configuration dropdown menu, Operator Privileges menu.
NOTE: System passwords are not enabled until a password is entered for the System Master.
Like most configuration screens, this function contains several Common Functions.
The first matter to take care of is setting up the System Master, which is initially set to ‘none’, or no password. This must be done before any new operators are defined. The system master automatically has access to all functions in the software.
The System Master Password must also be set before you can access the MX+ Browser-based interface into the System.
To set up the system master:
1. Select System Master by clicking on it.
2. The System Master’s name may be changed (up to 40 characters, optional).
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3. If User Names are enabled, enter the desired user name. The default System Master name is Master.
4. Enter a password for the System Master in the Password box (3 to 16 alphanumeric characters).
5. Select a Language for the System Master. If set to _Default, the language selected in the Desktop Properties is used.
6. If it is intended to Email alarms to the operators, enter the email address for the operator. Depending on the phone company, email can also be used to send alarms to pagers and cell phones.
7. If operator passwords have been set up to expire, the Expiration date will be automatically entered. It can be modified or deleted, if this password will not expire.
8. By selecting a Floor Plan for each operator, it is possible to set a starting plan that will appear when an operator logs into the Desktop. Setting the Plan to _Default, will leave the plan unchanged when they log in.
9. Click on the Save button.
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Accessing the MX+ Browser-based Interface:
If you loaded the Software option for the SMS Web Server, then you would have seen the message:
To access the MX+ Browser interface, the link is normally set to https://computername/UI. From you Internet Browser, go to that link, the screen should display:
The Username should be ‘Master’, and then enter what you defined to be the Master password.
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If entered correctly, the MX+ Dashboard should now display.
Use the Selections on the left side of the screen to select the various functions provided by MX+, such as:
CARDHOLDER CONFIGURATION:
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ACCESS LEVEL CONFIGURATION:
DOOR CONTROL:
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and REPORTS:
As the MX+ feature continues to evolve, more and more features and functions will be implemented in the MX+
Interface.
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Security Considerations
• A security system must be secured once installed. The security components and software all use default user and passwords to simplify the installation. It is necessary that the user name and passwords be changed once the system is configured and is ready to be passed over to the end user.
o Area Controllers - Refer to the area controller manual to change the password per area controller. Do not lose this password as there isn’t a method to recover a lost password in the field and the unit will have to be replaced if the password is lost.
o Panel – These devices are typically connected via a dedicated communication cable with limited access.
Because of this, they do not have a user name and password.
o Database – The default user name is “MaxxessUser” and the default password is “Letmein4”. After the installation, the software includes an option to change the database password. Warning: DO not lose this password since it is not possible to recover it. It is suggested having the DBA involved.
o Database – The system administrator or “sa” password for the included SQL Server Express installation is
“DB2axxess” (or “axxess” in versions prior to 5.4). After the installation, the software includes an option to change the “sa” password. Warning: DO not lose this password since it is not possible to recover it. It is suggested having the DBA involved.
o Software user login. The software installs with a System Master administrator account, and the password for this account is set to _None. While set to _None, user login is not required. It is necessary that the system master password be set. It is highly recommended that Strong passwords be used. See the online Help for
“Strong Passwords” and the option to require strong passwords. Once the System Master password is set, the user may continue to add new operator passwords with different permissions as desired.
• By default, all encryption is off; this is to simplify the installation process. Once the system is configured and operating normally, it is important to enable encryption.
o Module encryption – this encryption mode is enabled in the status links menu option. Simply check the encryption box and restart all the modules (MultiPort, MultiPort Manager, and Desktop) on all clients. Once encryption is enabled and active, a lock icon will appear in the lower right of the Desktop and MultiPort Manager windows.
o Area Controller and Panel encryption – this encryption is turned on by enabling encryption for each area controller individually. This is done in the Area Controller tab in the Configure section. Check the Enable Encryption check box. Warning: if the encryption option is turned off for an Area Controller, it is necessary to hard reset the Area Controller and initialize to bring it back online. The Panels connected to the Area Controller will automatically be set for encryption.
• Firewall settings need to be configured to allow the Multiport service to run on port 1705.
• Other ports that need to be available are as follows:
o eRAM and netEDGE
▪ Ports 21 and 23 for firmware updates and configuration.
▪ Port 10000 for communication for MultiPort.
▪ Port 10001 for debug port.
o eMAX-EP
▪ Port 80 for configuration.
▪ Port 3001 for default communication from MultiPort (this port is configurable).
• It is recommended that the security system be setup on a Virtual LAN. A private physical LAN is ideal. These methods of isolating the security network help reduce the possibility of the network communications being hacked and can reduce to exposure to harmful applications (virus, malware, Trojans, etc.).
• Make sure each IP device (such as Area Controllers) has a unique and static IP address assigned to it.
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Maxxess Systems, Inc.
22661 Old Canal Road Yorba Linda, California USA 92887
Sales:
Tel: 800 420 0221 Fax: 714 221 2838
Technical Service & Support:
Tel: 800 926 2609
Maxxess on the Internet www.maxxess-systems.com
Maxxess Systems Europe Ltd.
329 Bracknell, Doncastle Road, Bracknell,
Berkshire, RG12 8PE United Kingdom
Sales and Technical Support Tel: +44 134 444 0083 Fax: +44 134 432 5050
Maxxess System ME Dubai Silicon Oasis Dubai
United Arab Emirates Tel: + 971 (0) 5094 67717 [email protected] Maxxess on the Internet www.maxxess-systems.com
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