JOB DESCRIPTION
Job Title: Kaitātaiako Facilitator
Department: Student Support Services Team Reports To: Team Leader Careers and Employability
Job Purpose: Improving outcomes for Māori and Māori communities is an integral function of tertiary education.
Toi Ohomai is Bay of Plenty’s largest tertiary provider and proudly assures that we meet the needs of ākonga Māori so they can participate, enjoy, and achieve their tertiary qualification as Māori.
This role is integral to ensuring ākonga Māori have positive experiences whilst at Toi Ohomai and that they are being empowered to achieve to their fullest potential.
The role is also to act as an enabler and a positive influencer for ākonga Māori and to introduce culturally responsive activities which reflect our organisational values of whānaungatanga, manaakitanga, kotahitanga and toitūtanga.
This will be achieved through:
• Responding proactively to the current needs of ākonga Māori to increase engagement and participation in tertiary study;
• Delivering with passion ākonga Māori-centric activities (e.g. study in the whare, tuakana- teina) and other opportunities for ākonga Māori to engage better with their learning;
• Developing and facilitating values-based initiatives (e.g. hononga, mentoring, community haerenga) to improve ākonga Māori tertiary experiences;
• Working collaboratively across Taitūara Ākonga and other business areas to achieve outcomes.
Date: September 2021
Organisational Context:
Toi Ohomaitanga: how we act and behave at Toi Ohomai will be guided by our values
Toi Ohomai Institute of Technology Strategic Intent 2017 – 2020
Globally education is undergoing disruptive change, driven by technology; learner expectations of employment outcomes;
as well as employer & government expectations of relevance and value. Delivery models have changed more in the past 10 years than in the previous 100 years and are expected to change even more rapidly. In this context Toi Ohomai will systematically and continuously adapt to ensure that its education models and practices are relevant; that our technology, systems and processes meets future business needs; that staff capability and culture embraces change; and our physical asset base meets future learning needs, with a specific focus on improving access to education and enabling employment opportunities throughout the Bay of Plenty.
Toi Ohomai’s ability to produce the best possible outcomes for our students, communities and business through seamless connectivity with our regional stakeholders, and Iwi in particular, is critical to the social, cultural, environmental and economic wellbeing of the wider Bay of Plenty region.
Toi Ohomai’s Strategic Intent is to: We will:
1. have meaningful and effective partnerships a. Be a strategic education partner to Iwi, industry and the communities in the region.
b. Recognise Iwi of the region as rights holders.
c. Work collaboratively with other education providers.
d. Work closely with government agencies.
2. deliver tertiary education, research and technology transfer to meet the needs of the region.
a. Ensure that we understand and meet the tertiary education needs of the region.
b. Provide accessible and adaptable pathways for learners.
c. Develop our discipline and research strengths to align with those of the region.
d. Be active in technology transfer and applied research for industry.
3. be innovative and support innovation a. Create an organisational culture that encourages and supports innovative practice.
b. Develop activities that support new innovators and entrepreneurs in our region.
c. Embrace and share new technologies and practices in education and industry.
d. Build our capability and delivery of STEM subjects and courses.
4. be learner-centred a. Offer a range of services to support student success prior to enrolment, during their study and beyond graduation.
b. Tailor our educational delivery to suit the needs of the learners and to enhance their employability.
c. Ensure our campuses, programmes, delivery and support mechanisms engage and support Māori and Pasifika students to achieve success.
d. Create a culturally-safe environment for all learners.
5. be a sustainable organisation a. Ensure that we are financially responsible and sustainable.
b. Develop revenue streams appropriate to our core purpose.
c. Maintain the highest standards of health and safety for our staff and students.
d. Develop the capability of our staff to meet the future needs of the organisation.
e. Minimise our negative environmental impact.
f. Contribute to the social cohesion of our communities.
Resource Management:
Financial Authorities: Staff Authorities:
Budget owner: No
Delegated Financial Authority as per Toi Ohomai’s Delegations Policy: No
Number of Direct Reports: None Number of Indirect Reports: None
Responsible for contract staff, and/or coaching, training of others: No
Responsible for new employee hire: No Functional Relationships:
INTERNAL
● Ākonga Māori
● Team Lead: Careers & Employability and Accessibility
● Kaitātaiako Facilitator
● Taitūara Ākonga/Student Support Services colleagues
● Faculty Staff
● Whanake Ake
● Māori Success Directorate
● Other Business areas
EXTERNAL
● Community Organisations
● Iwi/Hapū where relevant
● Other ITPs
● Industry/Employers where required
High Level Competencies:
● Mana: Demonstrates a credible, experienced and dignified demeanour that reassures others, commands respect and conveys an image that is consistent with the organisation’s vision and values. Conveys respect towards others, preserving their own dignity and mana.
● Growth: Enable one’s self, others and the organisation to develop and improve. Empowers others to flourish through enhancing knowledge, skills and behaviours. Is open to change, is creative and supports innovation.
● Drive: Demonstrates determination, motivation and is committed to excellence and results. Strives for continuous improvement and high performance while balancing a concern for people and due process. Is persistent in the face of resistance or setbacks.
● Energy: Goes about work in an optimistic, dynamic and enthusiastic way. Is willing to take the initiative and confidently makes decisions. Does not shy away from challenges and is resilient when faced with failure, treating it as a learning experience.
● Collaboration: Is cooperative with individuals at all levels of the organisation and amongst related communities.
Consults with others to gain their commitment and encourages involvement and accountability. Shares important or relevant information with others. Fosters a cohesive environment.
● Biculturalism: Demonstrates recognition of Te Tiriti o Waitangi and the partnership between Māori as tangata whenua and all other people. Develops biculturalism in and for their practice/ delivery in order to best meet the needs of our region and student population.
Key Competencies are framed by Toi Ohomai’s Strategic Intent
The delivery of all key responsibilities should align to the delivery of Toi Ohomai’s Strategic Intent and values.
The following list articulates the generic key responsibilities that the Kaitātaiako will provide. In addition to these the employee may also be required to undertake reasonable tasks and project beyond these responsibilities.
The role aims to support ākonga Māori with academic learning and providing mentoring in a culturally responsive way to support engagement and achievementwhile maintaining integrity, independence and mana of the student through:
Key Competencies: Expected Outcomes:
Meaningful and effective partnerships
• Understanding the Māori learner and Pacific Learner profile so support is targeted and relevant;
• Meaningful relationships with Māori and Pacific learners
• Developing meaningful relationships with the wider Student Support Team that effectively facilitates cross functional collaboration
• Working with Māori (including the Kaitātaiako Facilitator) colleagues to ensure cohesion in provision across the institute;
• Developing and using internal networks such as the student support team, and faculty staff to ensure equitable outcomes are achieved;
• Where appropriate, work with whanau and within communities to inform practice;
• Collaborations with relevant community groups that would be beneficial in supporting Māori and Pacific learners achieving outcomes.
• Annual support Plan is developed and implemented;
• Regular tracking and reporting of ākonga Māori initiatives and the impact these have had on participation, achievement, and completions;
• Toi Ohomai staff are aware and support initiatives;
• Cohesive project plans are developed and implemented where appropriate.
Delivery of tertiary education, research and technology transfer to meet the needs of the region.
• Leading by example culturally responsive practices relating to Māori participation, achievement, and completion in tertiary education;
• Developing and offering a range of academic support initiatives to support Māori and Pacific learner engagement and success (eg/ kanohi-ki-te-kanohi workshops, drop ins, 1:1, and remote delivery options);
• Providing support initiatives contextualised to varying programme requirements;
• Supporting the work of the Student Support Team and Faculties to increase participation and engagement in kaupapa Māori strategies;
• Using research to plan and implement ākonga-centric initiatives.
● Delivery of a contextualised learning supports to ākonga Māori that increases access and reduces academic learning barriers;
● Initiatives and resources are developed, reviewed and improved;
● Reporting and deliverables against Annual Support Plan is achieved and carrying out institute self-assessment processes;
● Technology is used to optimise workflow and student engagement
Be innovative and support innovation
• Promoting the benefits of culturally responsive learning practices;
• Promoting the benefits of the Kaitātaiako services
• Using a range of technologies to connect ākonga to a range of online learning environments;
• Developing effective resources and initiatives to improve ākonga Māori student completions and
● Implemented culturally responsive practices are meeting the learning needs of Māori and Pacific learners;
● Quality and culturally responsive academic learning support is delivered and is student-centric;
● Improved accessibility for Māori and Pacific learners to student support services and resources including the use
retention;
• Contribute to the development of policies and services which better meets the needs of ākonga Māori;
• Collecting, using, and reporting to inform Kaitātaiako Māori support initiatives and needs.
• Using data to inform practice.
of technology;
● Resources are developed, trialled, reviewed, implemented and evaluated for effectiveness;
● Development and introduction of initiatives and/or projects to support Māori and Pacific learner engagement and success.
● Increased use of academic learning supports.
Be learner-centred
● Identifying Māori and Pacific learners who have academic learning needs and support them appropriately to achieve;
● Using tools and strategies which encourage learner self- determination in their learning;
● Developing and implementing individualised learning plans (ILPs) where appropriate;
● Offer a range of services to engage and support Māori and Pacific learners with their academic learning;
● Delivery of mentoring initiatives for Māori and Pacific learners that enhances engagement in the learning process and encourages a sense of belonging at Toi Ohomai;
● Delivery of a learner-centric service which encourages skills development and independent learning;
● Deliver a service that meets the academic needs of Māori and Pacific learners.
● Individual Learning Plans (ILPs) are implemented with positive student completions, achievement, skills and knowledge development, and independence;
● Māori and Pasifika students experiencing learning challenges are accessing Kaitātaiako services.
Be a sustainable organisation
• Collecting and sharing information of inequitable academic learning issues impacting ākonga Māori.
• Providing solutions and initiatives that can be implemented into our regional campuses;
● Monitoring and reviewing the effectiveness of supports to ensure they are achieving positive outcomes for ākonga Māori;
● Completing annual self-assessment, evaluation which contributes to the organisation’s continuous improvement processes.
● Implemented culturally responsive practices are meeting the learning needs of Māori and Pacific learners;
● Improved accessibility for Māori and Pacific learners to student support services and resources including the use of technology;
● Resources are developed, trialled, reviewed, implemented and evaluated for effectiveness;
● Increased use of academic learning supports.
● Development and implementation of sustainable regional support plan
● Monthly Reports are completed;
● Annual Support Plan is developed.
Note:
The above Key Performance Indicators are provided as a guide only. You are expected in your role to undertake any and all reasonable and lawful instructions and / or delegated tasks given by your manager, or someone in a position authorised to give such instruction. The precise performance measures for this position should be discussed between the jobholder and manager as part of the performance development process.
Person Specification:
Qualifications
Essential: Desirable:
● Minimum of a Degree level qualification in a relevant discipline;
● Certificate in adult learning and teaching or similar teaching qualification.
● Current full driver’s licence
● Relevant qualification in kaupapa / Mātauranga Māori
Knowledge / Experience
Essential: Desirable:
● At least 3 years tertiary or other teaching experience;
and/or:
● At least 3 years proven experience in providing culturally responsive academic initiatives (for example, literacy, numeracy, study skills); and:
● Use of Te Reo and tikanga;
● Proven knowledge of barriers affecting ākonga Māori and student achievement;
● Proven understanding and knowledge of culturally responsive practices in education;
● Demonstratable use of ākonga Māori engagement strategies.
● In depth understanding and application of learning pedagogies, especially those relating to priority learner engagement, retention, and success.
Skills and Attributes
Essential: Desirable:
● High level skill in Te Reo and tikanga Māori;
● Excellent facilitation skills;
● Excellent written skills;
● Ability to work in a culturally competent way with all stakeholders;
● Intuitive, flexible and adaptable;
● Able to complete tasks independently, and within expected timeframes
● Able to complete tasks within timeframes
● Ability to work well in and across teams
● High level of IT use across a range of educational platforms.
• Knowledge and use of Microsoft Office including Teams, LMS (moodle), google suite and other applications.
Change to Job Description:
From time to time it may be necessary to consider changes in the job description in response to the changing nature of our work environment; including but not limited to technological requirements or statutory changes. Such change may be initiated as necessary by the manager of this position. This Job Description may be reviewed as part of the preparation for performance planning for the annual performance cycle.
