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Move to the Cloud with our Managed

Internet and Communication services

Team up with UniVoIP and Time Warner Cable to overcome your business communication challenges (internet, email,

fax, phone) and gain a competitive edge through increased efficiency.

Give Your Business a Total Makeover

Why? Glance at some of the benefits your business can leverage.:

Unlimited local and long-distance calling

Fixed monthly cost reflected in one bill

One local number (DID) and voice-mail for each user

Up to 300MB* Business Class internet services

Online phone & user administration portal

Free technology upgrades and 24/7 US based support

Lifetime warranty

COMPLIMENTARY Business class phone solution with

more than 60 features and great professional desk phones

Are you happy with your current set up? Why not try to get better quality with a leader in the industry. What do you have

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One Suite Business Phone Solution

UniVoIP OfficeConnect® is an unbeatable cloud-based business phone solution for any size company looking for

enterprise-class features, low-rate calling plans, reliability and quality at a low and predictable price. Designed

with simplicity and everyday business use in mind, OfficeConnect offers an excellent selection of monthly plans

and phones to choose from.

Enterprise-class features

OfficeConnect™ bridge all of your employees to each other and to your clients, no matter where they are. Main

office, Home offices, Satellite offices, Mobile workers and even International offices can all be accessible through a

single phone number.

Reliable, scalable and flexible

OfficeConnect is as reliable, easy to use and robust as traditional business phone system – but offer many

more features at a lower cost and with less headaches! When you need to add, move, or remove a phone or

an employee from your phone system – or when it’s time to update your auto-attendant recording or add a new

feature – you do not need to pay for a technician to visit.

Work from Anywhere

With mobility features like mobile twinning, softphones and hot-desking, that allows you log into any phone on the

system and it becomes “your” phone with your number and your voicemails, you are always reachable.

None to minimal capital expenditure

There is no customer premise-based equipment to buy, and with UniVoIP, even the IP phones, any required

routers, and all set-up fees can be rolled into one low monthly lease. All you need is one phone per employee

and a dedicated point-to-point connection or an Internet connection. You don’t have to purchase or manage any

equipment except the phones (lease options are available)

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Integrate with Microsoft Outlook®. Make

calls directly from their contacts.ployees

can make calls directly from their contacts.

Administer changes simply

and easily with our management website

that centralizes all system administration

.

Make sure calls get to the right place

with unlimited auto-attendants & routing

options

Faxes on any device. Fax-to-email or

use your existing fax machine. You can fax

anytime, anywhere, and from any device.

Send calls anywhere - to voice-mail, to

a co-worker, to an auto-attendant or to

another phone or location.

Let employees move, even between

locations, without IT support—turning any

phone into their own.

Improve customer service. Handle calls

more efficiently and coach staff on how to

better service your customers.

Get voicemail delivered to you anywhere,

on any device and under your control.

Feature Highlights

OfficeConnect is everything your business need to communicate. A feature-rich phone system with unlimited

domestic, and low rate international, calling plans, Fax solutions, Conferencing and advanced call routing

functionality - all rolled into one reliable, robust and easy to use solution.

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System Features

Call hold Call park/retrieve Caller ID with name

Caller’s list Intercom Call display

Muting Message waiting indicator Multiple calling line ID’s Multiple line appearances Mute Power over Ethernet

Speed dial Site page Speaker phone

Transfer to voicemail Station busy indicator Three-way calling

Service Features

Auto-attendant Broadcast groups Business quality voice Call coverage Call detail records Call forward

Call hunting – circular Call hunting – linear E911 compliant Call permissions profiles Call transfer Join/Leave call groups Extension dialing Hot desking Phone key profiles by type Join/Merge calls Music on hold Voicemail

Private CLID’s Zero Out: personal Voicemail: fwd to Co-worker Voicemail: fwd to e-mail Voicemail: return call Voicemail notification: SMS/text Voicemail: dial-out Voicemail notification: e-mail

Administration

My phone page Auto-generated key labels Online management Phone directory – external Phone directory Click-to-call directories Visual voicemail Online Administration Portal

1 local number per user

Free 24/7 customer support

Dedicated UniVoIP Account Manager

Online phone and system management

An Enterprise-class business phone system

Unlimited local and long distance calling (US)

UniFax - Fax-to-Email / Email-to-Fax (optional)

1 local or toll-free main company number

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MiVoice

®

5360

Gigabit IP Phone

MiVoice

®

5340e

Gigabit IP Phone

MiVoice

®

5330e

Gigabit Phone

MiVoice

®

5320e

Gigabit Phone

Full feature, enterprise-class, color touch display phone that delivers graphically rich applications to users. Designed

for any enterprise executive or manager, teleworker and contact

center supervisor.

Full feature enterprise-class phone designed for any executive or manager, hot-desk

users, teleworkers and contact center agents and supervisors.

Perfect for the enterprise desktop and featuring a large display and

24 self-labeling buttons that can be programmed for a variety of

functions.

This full-feature, entry-level display phone with embedded Gigabit support is for companies

that need rich communications applications and services.

7” color, touch display

(480 pixels x 800 pixels) (160 pixels x 320 pixels)6” backlit display (160 pixels x 320 pixels)6” backlit display (160 pixels x 320 pixels)Large graphics display • 48 multi-function,

programmable, self-labeling feature keys

• 6 context-sensitive softkeys for intuitive feature access • Superior audio quality • HTML toolkit support • Embedded Gb support • Gadget sidebar for

one-touch access to Internet-based or embedded applications • 48 multi-function, programmable, self-labeling feature keys • 6 context-sensitive softkeys for intuitive feature access • Embedded Gb support • Menu key provides

one-touch access to embedded applications iHands-free speakerphone operation (full duplex)

• 24 multi-function,

programmable, self-labeling feature keys

• 3 context-sensitive softkeys for intuitive feature access • Embedded Gb support • HTML toolkit support

• Eight programmable, one-touch, multi-function, self labeling keys (for speed dialing, line appearances, and feature access) • ·Dual embedded Gigabit

Ethernet ports • HTML Desktop Toolkit • 12 fixed function keys • Three context-sensitive

softkeys for intuitive feature access

Enterprise IP Phones & Peripherals

Reliable, top-of-the-line, IP phones for offices, conference rooms, reception and more.

Lifetime Replacement Warranty

All phones and hardware are covered by full replacement waranty for the duration of your contract.

DECT TECH VoIP Cordless Base station with 1 handset

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MiVoice

®

5324/5224

IP Phone

MiVoice

®

5320

IP Phone

MiVoice

®

5312

IP Phone

MiVoice

®

5304

IP Phone

This phone is designed for communications-intensive companies that require a converged IP infrastructure.

This full-feature, entry-level display phone with embedded Gigabit support is for companies

that need rich communications applications and services.

This multi-line desktop phone features 12 programmable keys

and is user-friendly, making it perfect for teleworkers, office workers and technical support

staff.

A cost-effective entry-level display phone with a small base, making it perfect for hotel guest rooms, educational classrooms, retail stores and for

teleworkers. White, backlit, graphics display Large graphics display

(160 pixels x 320 pixels) White, backlit, graphics display White, backlit, graphics display • 24 programmable

multi-function keys with dual-color

• LED indicators (for speed dialing, line appearances, • feature access)

• Eight function keys • Three context-sensitive

softkeys for intuitive feature access

• Browser-based desktop user tool programming for easy access to telephone system features

• Eight programmable, one-touch, multi-function, self labeling keys (for speed dialing, line appearances, and feature access) • ·Dual embedded Gigabit

Ethernet ports • HTML Desktop Toolkit • 12 fixed function keys • Three context-sensitive

softkeys for intuitive feature access

• Twelve programmable multi-function keys with dual-color

• LED indicators (for speed dialing, line appearances, • feature access)

• Eight function keys • Three context-sensitive

softkeys for intuitive feature access

• Browser-based desktop user tool programming for easy access to telephone system features

• Two lines with LED indication: one prime line and one programmable key with LED

• Seven programmable keys: speed dials, features access codes, paging, conferencing, voicemail access etc

• Twelve-button numeric keypad

IP Phones

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Mitel MiVoice 5610 DECT Handset and IP DECT Stand

Mitel’s newest peripheral for the desktop portfolio is the MiVoice 5610 DECT Handset and MiVoice IP DECT Stand for the MiVoice 5300 Series IP Phones. This unique accessory offers unprecedented convenience and limited mobility for IP Phone users. The MiVoice 5610 DECT Handset, with full dial pad and vibrant, illuminated color screen, gives users the freedom and mobility to move away from their desk within their office or adjacent offices.

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High Speed Business Internet

In today’s fast-paced marketplace, your company needs a bandwidth

solution that keeps you one step ahead of the competition. Now, more

than ever, increasing productivity while minimizing costs is essential to your

company’s success. That is why Time Warner Cable Business Class, a leader

in providing innovative technology and best-in-class products, offers a wide

range of broadband solutions that keep up with your growing business needs

and requirements.

UniVoIP connects businesses to our network, a facilities-based infrastructure

that is secure, reliable and redundant. With Internet Access, downloading and

uploading files of all sizes takes seconds, and email is transmitted quickly and

reliably, saving you time and helping your business run more efficiently.

Plus, as your company’s need for faster speed increases, we offer scalable

bandwidth options ranging from 5 Mbps to 300 Mbps. By choosing Internet

Access from UniVoIP, businesses can ensure that they are getting the speed

they need to achieve maximum productivity and stay one step ahead of the

competition. Migrate to a cost-effective broadband service today with UniVoIP.

Greater Productivity:

Delivers premium bandwidth

throughput speeds enabling

your business to be more

productive.

Bandwidth Scalability:

Provides dynamically scalable

bandwidth speeds up to 300

Mbps to meet your evolving

business needs.

Network Reach:

Eliminate distance sensitive

services with our wholly owned

network that extends from

metropolitan to outlying areas.

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Service Tiers

Downstream Speed (download)

Upload Speed (download)

7 768 10 1 15 2 35 5 50 5 300* 20*

Benefits

Easy Installation — Migrate to broadband and avoid the expense and disruption of installing legacy frame relay, private or T1 lines

Increased Productivity — Increase network capacity for enhanced capabilities to run data-intensive applications like file transfers and streaming videos

Comprehensive Product Solutions — Combine additional services, such as Phone and Managed Security, for greater cost-savings

Features

Efficient and secure Hybrid Fiber Coax (HFC) network assures reliable business communications

Scalable Bandwidth — Customizable and flexible bandwidth that can be adapted based on your changing business needs

Speed — Enhance speeds with our broadband technology for greater business performance

Internet Features & Benefits

References

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