Move to the Cloud with our Managed
Internet and Communication services
Team up with UniVoIP and Time Warner Cable to overcome your business communication challenges (internet, email,
fax, phone) and gain a competitive edge through increased efficiency.
Give Your Business a Total Makeover
Why? Glance at some of the benefits your business can leverage.:
Unlimited local and long-distance calling
Fixed monthly cost reflected in one bill
One local number (DID) and voice-mail for each user
Up to 300MB* Business Class internet services
Online phone & user administration portal
Free technology upgrades and 24/7 US based support
Lifetime warranty
COMPLIMENTARY Business class phone solution with
more than 60 features and great professional desk phones
Are you happy with your current set up? Why not try to get better quality with a leader in the industry. What do you have
One Suite Business Phone Solution
UniVoIP OfficeConnect® is an unbeatable cloud-based business phone solution for any size company looking for
enterprise-class features, low-rate calling plans, reliability and quality at a low and predictable price. Designed
with simplicity and everyday business use in mind, OfficeConnect offers an excellent selection of monthly plans
and phones to choose from.
Enterprise-class features
OfficeConnect™ bridge all of your employees to each other and to your clients, no matter where they are. Main
office, Home offices, Satellite offices, Mobile workers and even International offices can all be accessible through a
single phone number.
Reliable, scalable and flexible
OfficeConnect is as reliable, easy to use and robust as traditional business phone system – but offer many
more features at a lower cost and with less headaches! When you need to add, move, or remove a phone or
an employee from your phone system – or when it’s time to update your auto-attendant recording or add a new
feature – you do not need to pay for a technician to visit.
Work from Anywhere
With mobility features like mobile twinning, softphones and hot-desking, that allows you log into any phone on the
system and it becomes “your” phone with your number and your voicemails, you are always reachable.
None to minimal capital expenditure
There is no customer premise-based equipment to buy, and with UniVoIP, even the IP phones, any required
routers, and all set-up fees can be rolled into one low monthly lease. All you need is one phone per employee
and a dedicated point-to-point connection or an Internet connection. You don’t have to purchase or manage any
equipment except the phones (lease options are available)
Integrate with Microsoft Outlook®. Make
calls directly from their contacts.ployees
can make calls directly from their contacts.
Administer changes simply
and easily with our management website
that centralizes all system administration
.
Make sure calls get to the right place
with unlimited auto-attendants & routing
options
Faxes on any device. Fax-to-email or
use your existing fax machine. You can fax
anytime, anywhere, and from any device.
Send calls anywhere - to voice-mail, to
a co-worker, to an auto-attendant or to
another phone or location.
Let employees move, even between
locations, without IT support—turning any
phone into their own.
Improve customer service. Handle calls
more efficiently and coach staff on how to
better service your customers.
Get voicemail delivered to you anywhere,
on any device and under your control.
Feature Highlights
OfficeConnect is everything your business need to communicate. A feature-rich phone system with unlimited
domestic, and low rate international, calling plans, Fax solutions, Conferencing and advanced call routing
functionality - all rolled into one reliable, robust and easy to use solution.
System Features
Call hold Call park/retrieve Caller ID with name
Caller’s list Intercom Call display
Muting Message waiting indicator Multiple calling line ID’s Multiple line appearances Mute Power over Ethernet
Speed dial Site page Speaker phone
Transfer to voicemail Station busy indicator Three-way calling
Service Features
Auto-attendant Broadcast groups Business quality voice Call coverage Call detail records Call forward
Call hunting – circular Call hunting – linear E911 compliant Call permissions profiles Call transfer Join/Leave call groups Extension dialing Hot desking Phone key profiles by type Join/Merge calls Music on hold Voicemail
Private CLID’s Zero Out: personal Voicemail: fwd to Co-worker Voicemail: fwd to e-mail Voicemail: return call Voicemail notification: SMS/text Voicemail: dial-out Voicemail notification: e-mail
Administration
My phone page Auto-generated key labels Online management Phone directory – external Phone directory Click-to-call directories Visual voicemail Online Administration Portal
•
1 local number per user
•
Free 24/7 customer support
•
Dedicated UniVoIP Account Manager
•
Online phone and system management
•
An Enterprise-class business phone system
•
Unlimited local and long distance calling (US)
•
UniFax - Fax-to-Email / Email-to-Fax (optional)
•
1 local or toll-free main company number
MiVoice
®5360
Gigabit IP Phone
MiVoice
®
5340e
Gigabit IP Phone
MiVoice
®
5330e
Gigabit Phone
MiVoice
®
5320e
Gigabit Phone
Full feature, enterprise-class, color touch display phone that delivers graphically rich applications to users. Designed
for any enterprise executive or manager, teleworker and contact
center supervisor.
Full feature enterprise-class phone designed for any executive or manager, hot-desk
users, teleworkers and contact center agents and supervisors.
Perfect for the enterprise desktop and featuring a large display and
24 self-labeling buttons that can be programmed for a variety of
functions.
This full-feature, entry-level display phone with embedded Gigabit support is for companies
that need rich communications applications and services.
7” color, touch display
(480 pixels x 800 pixels) (160 pixels x 320 pixels)6” backlit display (160 pixels x 320 pixels)6” backlit display (160 pixels x 320 pixels)Large graphics display • 48 multi-function,
programmable, self-labeling feature keys
• 6 context-sensitive softkeys for intuitive feature access • Superior audio quality • HTML toolkit support • Embedded Gb support • Gadget sidebar for
one-touch access to Internet-based or embedded applications • 48 multi-function, programmable, self-labeling feature keys • 6 context-sensitive softkeys for intuitive feature access • Embedded Gb support • Menu key provides
one-touch access to embedded applications iHands-free speakerphone operation (full duplex)
• 24 multi-function,
programmable, self-labeling feature keys
• 3 context-sensitive softkeys for intuitive feature access • Embedded Gb support • HTML toolkit support
• Eight programmable, one-touch, multi-function, self labeling keys (for speed dialing, line appearances, and feature access) • ·Dual embedded Gigabit
Ethernet ports • HTML Desktop Toolkit • 12 fixed function keys • Three context-sensitive
softkeys for intuitive feature access
Enterprise IP Phones & Peripherals
Reliable, top-of-the-line, IP phones for offices, conference rooms, reception and more.
Lifetime Replacement Warranty
All phones and hardware are covered by full replacement waranty for the duration of your contract.
DECT TECH VoIP Cordless Base station with 1 handset
MiVoice
®5324/5224
IP PhoneMiVoice
®5320
IP PhoneMiVoice
®5312
IP PhoneMiVoice
®5304
IP PhoneThis phone is designed for communications-intensive companies that require a converged IP infrastructure.
This full-feature, entry-level display phone with embedded Gigabit support is for companies
that need rich communications applications and services.
This multi-line desktop phone features 12 programmable keys
and is user-friendly, making it perfect for teleworkers, office workers and technical support
staff.
A cost-effective entry-level display phone with a small base, making it perfect for hotel guest rooms, educational classrooms, retail stores and for
teleworkers. White, backlit, graphics display Large graphics display
(160 pixels x 320 pixels) White, backlit, graphics display White, backlit, graphics display • 24 programmable
multi-function keys with dual-color
• LED indicators (for speed dialing, line appearances, • feature access)
• Eight function keys • Three context-sensitive
softkeys for intuitive feature access
• Browser-based desktop user tool programming for easy access to telephone system features
• Eight programmable, one-touch, multi-function, self labeling keys (for speed dialing, line appearances, and feature access) • ·Dual embedded Gigabit
Ethernet ports • HTML Desktop Toolkit • 12 fixed function keys • Three context-sensitive
softkeys for intuitive feature access
• Twelve programmable multi-function keys with dual-color
• LED indicators (for speed dialing, line appearances, • feature access)
• Eight function keys • Three context-sensitive
softkeys for intuitive feature access
• Browser-based desktop user tool programming for easy access to telephone system features
• Two lines with LED indication: one prime line and one programmable key with LED
• Seven programmable keys: speed dials, features access codes, paging, conferencing, voicemail access etc
• Twelve-button numeric keypad
IP Phones
(continued)Mitel MiVoice 5610 DECT Handset and IP DECT Stand
Mitel’s newest peripheral for the desktop portfolio is the MiVoice 5610 DECT Handset and MiVoice IP DECT Stand for the MiVoice 5300 Series IP Phones. This unique accessory offers unprecedented convenience and limited mobility for IP Phone users. The MiVoice 5610 DECT Handset, with full dial pad and vibrant, illuminated color screen, gives users the freedom and mobility to move away from their desk within their office or adjacent offices.
High Speed Business Internet
In today’s fast-paced marketplace, your company needs a bandwidth
solution that keeps you one step ahead of the competition. Now, more
than ever, increasing productivity while minimizing costs is essential to your
company’s success. That is why Time Warner Cable Business Class, a leader
in providing innovative technology and best-in-class products, offers a wide
range of broadband solutions that keep up with your growing business needs
and requirements.
UniVoIP connects businesses to our network, a facilities-based infrastructure
that is secure, reliable and redundant. With Internet Access, downloading and
uploading files of all sizes takes seconds, and email is transmitted quickly and
reliably, saving you time and helping your business run more efficiently.
Plus, as your company’s need for faster speed increases, we offer scalable
bandwidth options ranging from 5 Mbps to 300 Mbps. By choosing Internet
Access from UniVoIP, businesses can ensure that they are getting the speed
they need to achieve maximum productivity and stay one step ahead of the
competition. Migrate to a cost-effective broadband service today with UniVoIP.
Greater Productivity:
Delivers premium bandwidth
throughput speeds enabling
your business to be more
productive.
Bandwidth Scalability:
Provides dynamically scalable
bandwidth speeds up to 300
Mbps to meet your evolving
business needs.
Network Reach:
Eliminate distance sensitive
services with our wholly owned
network that extends from
metropolitan to outlying areas.
Service Tiers
Downstream Speed (download)
Upload Speed (download)
7 768 10 1 15 2 35 5 50 5 300* 20*Benefits
Easy Installation — Migrate to broadband and avoid the expense and disruption of installing legacy frame relay, private or T1 linesIncreased Productivity — Increase network capacity for enhanced capabilities to run data-intensive applications like file transfers and streaming videos
Comprehensive Product Solutions — Combine additional services, such as Phone and Managed Security, for greater cost-savings
Features
Efficient and secure Hybrid Fiber Coax (HFC) network assures reliable business communicationsScalable Bandwidth — Customizable and flexible bandwidth that can be adapted based on your changing business needs
Speed — Enhance speeds with our broadband technology for greater business performance