We make it easy.
Get connected in
6 simple steps.
INSIDE
Thank you for choosing Northwest.
Let us walk you
through the switch
process, step by step.
Our welcome kit is designed to
make switching to our bank or
adding a product or service seamless
and hassle free. Just follow these
six easy steps and you’ll be on your
way to better banking.
Step 1.
OPEN YOUR CHECKING
ACCOUNT AT NORTHWEST
Step 2.
MAKE A LIST OF YOUR
DEPOSITS AND PAYMENTS
OR WITHDRAWALS
Step 3.
SIGN UP FOR FREE ONLINE
AND MOBILE BANKING
Step 4.
SIGN UP FOR DIRECT DEPOSIT
Step 5
.
CHANGE THE WAY
YOU PAY YOUR BILLS
Step 6.
STOP USING AND CLOSE
YOUR OLD ACCOUNT
Questions?
Visit your local Northwest or call
Northwest Direct at 1-877-672-5678,
weekdays, 7 a.m. – 8 p.m., or
Visit your local Northwest office
To find the office or ATM closest to you, use the office locator linked from our homepage at www.northwest.com.
OR
Open your account online
Visit www.northwest.com and look for the link to MyNorthwest Checking.
With ,
you can always count on
convenient access
• Free Online Banking and Online Bill Pay • Free Mobile Banking*
• Mobile Deposit – Quickly, conveniently and securely deposit checks into your Northwest accounts using your smartphone or tablet* • Free eStatementsplus, paperless statements
delivered electronically through Online Banking • Free Northwest Visa® Check Card with
GO! Rewards
• Bank free at more than 55,000 ATMs in the Freedom ATM Alliance® and Allpoint® networks
• AuToMatic Deposit ATMs in certain locations • Offices in Pennsylvania, Maryland, New York
and Ohio
• Northwest Direct, live toll-free customer service.
• Bankline, 24-hour automated telephone access • Live Chat, online customer service
Step 1.
Open your checking account at Northwest
*Mobile data or text charges may apply. Northwest Bank is Member FDIC
Step 2.
Make a list of your deposits and payments
FORM
A
Look for this form in the back pocket
Deposits:
List all of your deposits from places like: • Employers
• Pensions or retirement plans • Social Security
• Investment income
Payment Method
Under payment method, indicate how each payment is made:
• Check
• Direct Deposit
Payments:
List the bills you pay regularly like: • Mortgage or rent • Auto loans • Insurance • Credit cards • Utilities • Gym membership • Retirement • Daycare
Payment Method
Choose how you want to manage payments using Northwest’s convenient options: • Online Bill Pay – Manage your expenses
using Northwest Online Banking. • Mobile Banking – Pay bills using the
Northwest mobile app or mobile web banking.
• Automatic payments – Provide companies with your Northwest account information so they can draw from your
account automatically
• Pay by check – Your Northwest checking account allows unlimited check writing
Deposit and Payment Worksheet
Use Form A to list all your deposits and payments or withdrawals in one place for easy reference.
Bank Routing Number
Your Account Number
Check Number
Check Number
How to find your routing
and account numbers
Free Online Banking
Finding it difficult to get to the bank? When you can’t visit us in person, rest easy knowing that secure, convenient access to all of your Northwest accounts is as close as your nearest web browser. • View account balances, statements
and check images
• Make loan payments, transfer funds and initiate stop payments
• Reorder checks
• Access Northwest accounts directly from Quicken® or Quickbooks® using
Direct Connect
Free Online Bill Pay
Online Banking really makes life easy when you sign up to pay all of your bills online.
IBM
®Security Trusteer Rapport
™Your security is our top priority. Trusteer Rapport offers free online fraud protection for Northwest Online Banking customers.
• Removes existing financial malware from your computer
• Prevents financial malware infections • Stops phishing scams that trick you into
revealing private financial information
Free eStatements
PLUSGo paperless! Now you can receive electronic statements plus other important account documents securely within Online Banking.
Free Mobile Banking
*Always on the move? We have banking that fits the way you live, right from your mobile device. After you enable Mobile Banking in Online Banking, download our mobile app from your iPhone, iPad, Android or Android tablet.
• Access account information 24/7 • Transfer funds and pay bills
• Mobile Deposit – Quickly, conveniently and securely deposit checks into your Northwest accounts using your smartphone or tablet*
Step 3.
Sign up for free Online and Mobile Banking
*Questions?
Visit your local Northwest office or call Northwest Direct at 1-877-672-5678, weekdays, 7 a.m. – 8 p.m., or Saturdays, 8 a.m. – 1 p.m.
Sign up for Online Banking at www.northwest.com. Enroll in Online Bill Pay,
eStatements
PLUSand Mobile Banking when you log in to Online Banking. It’s that easy.
Step 4.
Sign up for Direct Deposit
Direct Deposit
Fill out our quick and easy Direct Deposit Enrollment form (Form B) and give it to your employer to transfer your payroll directly into your Northwest checking account. Your employer may have their own direct deposit enrollment form. Be sure to check with the representative in your company who handles payroll. If you have multiple employers, please make copies as needed.
Government Benefits
Complete our Government Benefits Enrollment form
(Form C) and return it to your local Northwest office to transfer your government benefits directly into your checking account.
You can also enroll by calling the U.S. Treasury Electronic Payment Solution Center at
1-800-333-1795 or enroll online at www.godirect.gov.
FORM
B FORM
C
Look for these forms in the back pocket
Questions?
Visit your local Northwest office or call Northwest Direct at 1-877-672-5678, weekdays, 7 a.m. – 8 p.m., or Saturdays, 8 a.m. – 1 p.m.
Step 5.
Change the way you pay
With Northwest, you can manage payments and withdrawals from your account in several ways. • Sign up for free Online Bill Pay in
Online Banking to: • Pay bills securely
• Set up recurring payments
• Receive email reminders about bills • Track and view payment history
• Automatic payments – Provide your account information to companies that automatically withdraw payments from your account using either your account and routing number or your check card number
• Unlimited check writing
Automatic Payment Change Request
Make copies and submit Form D to any company that withdraws funds from your account automatically.
FORM
D
Look for this form in the back pocket
Step 6.
Stop using and close your old account
Stop using your old account
• Make sure all of your automatic deposits are going into your new Northwest account • Make sure all checks, withdrawals and
recurring check card payments have been taken from your old account
Close your old account
After all items have cleared from your old account, contact your old financial institution to find out how to close it. You may have to close your account in person.
Destroy old forms
After closing your old account, be sure to destroy your old debit cards, checks, and other forms related to your old account.
I opened my new Northwest account
I went to www.northwest.com and
signed up for free Online Banking to:
• View account balances
• Transfer funds
• Make loan payments
• View and print statements
• View and print check images
• Initiate stop payments
• Reorder checks from Deluxe
• Access your accounts with Quicken
®or Quickbooks
®using Direct Connect
• Pay bills
I signed up for eStatementsplus in
Online Banking to securely receive
electronic statements and other
important account documents
I enabled Mobile Banking through Online
Banking and downloaded the Northwest
mobile app to my mobile device to:
• Check balances
• View recent transactions
• Transfer between accounts
• Pay bills
• Find Northwest offices and ATMs
• Deposit checks
I signed up for Direct Deposit
Payroll (employer(s))
Government benefits
I signed up for Online Bill Pay or notified
the following companies that automatic
payments should be taken from my new
Northwest account:
Government benefits
Mortgage or rent
Auto loans
Insurance
Credit cards
Utilities
Gym membership
Retirement
Daycare
Other
I made sure that money is no longer going
into or being taken from my old account
I closed my old account and destroyed all
related materials
Use this check list to ensure that necessary or applicable steps have been completed.
Questions? Visit your local Northwest office or call Northwest Direct at 1-877-672-5678,
weekdays, 7 a.m. – 8 p.m., or Saturdays, 8 a.m. – 1 p.m.
Contact one of our professionals today to start a
conversation about any of our products and services.
Personal Banking
Checking
•
MyNorthwest Checking
•
MyNorthwest Interest Checking
Savings
•
Statement Savings
•
Insured Money Fund
•
Certificates of Deposit (CDs)
•
Individual Retirement Accounts (IRAs)
•
Health Savings Account
Loans
**•
Personal Loans
•
Home Mortgage Loans
•
Home Equity Loans
•
Home Equity Lines of Credit
•
Visa
®Credit Cards
Business Banking
Checking
Investment Sweep Accounts
*Cash Management
•
Merchant Services
•
Express Deposit (Remote Capture)
**•
Business Debit Cards
•
ACH/Direct Deposit Services
**Commercial Loans
**•
Equipment Loans
•
Commercial Real Estate Loans
•
Business Construction Loans
•
Credit Cards
Investment Management
*Personal Services
*•
Traditional/Roth IRAs
•
IRA Rollovers
•
Investment Advisory
*•
Financial Planning
•
Wealth Management
Retirement Plan Services
*•
Qualified Retirement Plans
•
Public Pension Plans
Trust Services
*•
Estate Settlement/Probate Services
•
Estate Planning
•
Living and Testamentary Trusts
•
Custody Services
Oil, Gas and Mineral Management Services
•
Pre-lease planning
•
Lease income planning and management
•
Royalty Manager
™Services
Insurance
*Health and Welfare Programs
*•
Group Health, Vision and Dental Plans
•
Prescription Drug Programs
•
Life, Disability and Long Term Care
•
Wellness Programs
Property and Casualty
*Northwest Direct at 1-877-672-5678
Weekdays, 7 a.m. – 8 p.m., or Saturdays, 8 a.m. – 1 p.m.
www.northwest.com
Questions? Visit your local Northwest office or call Northwest Direct at 1-877-672-5678,
weekdays, 7 a.m. – 8 p.m., or Saturdays, 8 a.m. – 1 p.m.
Deposit products offer by Northwest Bank Member FDIC. ** Subject to credit approval.
Payment Company Account Number Amount Payment Method Frequency Payroll $ Pension(s) Retirement $ Social Security $ Investment Income $ Other $ Other $
Payment Company Account Number Amount Payment Method Frequency
Mortgage/Rent $ Auto Loan $ Auto Loan $ Insurance $ Credit Card $ Credit Card $ Credit Card $ Gas/Oil $ Electric $ Cable/TV $ Telephone $ Cell Phone $ Water $ Trash Removal $ Internet Provider $ Gym $ Investments $ IRA/Retirement $ Charities $ Daycare $ Tuition/School Expense $ Other $ Other $
PAYMENTS
DEPOSITS & PAYMENTS CHECKLIST
Use this form to make a list of all of your deposits and payments to be sure you redirect all transactions to and from your new Northwest account.
FORM
A
DEPOSITS
Northwest Direct: 1-877-672-5678 • www.northwest.com
DIRECT DEPOSIT ENROLLMENT
This form authorizes your employer (or any company that regularly sends deposits to you) to deposit funds to your new Northwest account. Make copies of this form to provide to all companies that make a direct deposit. For government benefits, please use the Government Benefits Enrollment form on the next page. If your employer is unable to accept this form, please request a copy of their authorized form.
FORM
B
To:
Company Name
Address City State Zip Code
From:
Name Social Security number
Address City State Zip Code
Signature Date
If the company allows direct deposit to more than one account, I authorize to have additional funds deposited to the following account. (Make copies of this form if more than two accounts are needed.)
Northwest – Primary Account
Account Number: Routing Number:
243374218
Savings Account Type:
Total Funds Amount:
Checking
Balance of Funds
Northwest – Optional Secondary Account
Account Number: Routing Number:
243374218
Savings Account Type:
Total Funds Amount:
Checking
Balance of Funds
Northwest Direct: 1-877-672-5678 • www.northwest.com
Please attach a copy of your Social Security card, check or annual statement.
If you are a representative payee, please visit your local Northwest office.
GOVERNMENT BENEFITS ENROLLMENT
This form authorizes the government to deposit your funds to your new Northwest account.
Return this form to your local Northwest office. Note: All information listed on this form
must match the records of the government. If the government benefits office is unable to accept this form, please request a copy of their authorized form.
Railroad Retirement Board (RRB)
Veterans Administration (VA)
Civil Service (CSA, CSF)
Social Security (SSA)
Supplemental Security Income (SSI)FORM
C
From:
Name of person entitled to payment (Exactly as on check) Social Security number
Address (exactly as on check) City State Zip Code
Phone Number
Northwest Information:
Account Number:
Account Type:
Routing Number:
243374218
For Bank Use Only:
Today’s Date Branch Number
Name of Northwest Employee Contact
Checking
SavingsType of Benefits (Check One):
Northwest Direct: 1-877-672-5678 • www.northwest.com
I opened a new checking account at Northwest. Please redirect my automatic payment to my new Northwest account. If you are unable to accept this form, please email your authorized form to me at the address above.
Attach a voided Northwest check here.
AUTOMATIC PAYMENT CHANGE REQUEST
This form authorizes any company to redirect your automatic payment to your new Northwest account. Complete a new form for each company you wish to change. Please note some companies require up to three weeks notice before the change is effective.
Signature Date
FORM
D
To:
Company Name
Address City State Zip Code
From:
Name Social Security number
Address City State Zip Code
Account Number
Northwest Information:
Account Number:
Routing Number: