Event Log User Guide
Document 2583
Network Management
Copyright Notice
Document 2583. Copyright © May 2000 by Aprisma Management Technologies, Inc. All rights reserved worldwide. Use, duplication, or disclosure by the United States government is subject to the restrictions set forth in DFARS 252.227-7013(c)(1)(ii) and FAR 52.227-19.
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Contents
Introduction 5
Operating the Event Log via a Remote VNM ...5
Installing Only the Event Log ...6
Starting the Event Log from SpectroGRAPH ...6
Viewing Events with the Event Log 9 Event Log Main Window ...9
Event Information Panel ...11
Event List Panel ...13
Filter/Search Panel ...13
Event Log Menus ...14
Event Log Tool bar ...18
Dialog Buttons ...20
Event Paging Scheme ...20
Filtering Events ...22
Sorting Events ...23
Column Order ...25
Setting Preferences ...26
Introduction
This section describes how to use Event Log in conjunction with SpectroGRAPH and as a standalone application.
Event Log is a fault isolation tool that allows network administrators
access to the database of all archived events associated with a single
landscape.
Event Log provides the following:
• Viewing of archived events by a user defined range, or by the most
current range of events across a single landscape.
• Three tier sorting of events. Sort fields include: model name, model
type name, event code, user name, date and time, and event message.
• Advance filtering mechanism that allows for precise filter of events.
• Context-sensitive help and online documentation.
• Display to allow viewing of a user defined range of events.
• Print mechanism to make a hard copy of the Event Log.
• The ability to access and display archived events.
Operating the Event Log via a Remote VNM
The Event Log can be run from your local SPECTRUM directory with
SpectroSERVER and SpectroGRAPH installed on your local drive, or in a
standalone mode using a remote SpectroSERVER. If you install the Event
Log locally and use it in a standalone mode, use command line
I n t r o d u c t i o n
S t a r t i n g t h e E v e n t L o g f r o m S p e c t r o G R A P H
Installing Only the Event Log
To install only the Event Log, use the normal install process described in
the SPECTRUM Installation Guide. In this case, you would enter the
install.cd
command and enter an extraction key containing only the
Event Log. Note that under this scenario, the “Select all SpectroSERVER
components” and “Select all SpectroGRAPH components” options in the
Installation Configuration window will be grayed out, and only the “Select
all external applications” option will be available.
Starting the Event Log from SpectroGRAPH
To access the Event Log from SpectroGRAPH, select Tools > Event Log
(see
Figure 1
). This will display events for the local landscape
SpectroGRAPH is connected to.
Figure 1:
Starting the Event Log from SpectroGRAPH
File View Tools BookmarkI n t r o d u c t i o n
Figure 2:
Accessing the Event Log from the Toolbar
To access the Event Log for a Landscape model, right-click on the
Landscape icon and then select Landscape Events (see
Figure 3
). This
will display events for that landscape only.
Figure 3:
Accessing the Event Log from a Landscape Model
Event Log IconI n t r o d u c t i o n
To access the Event View for a specific model, right-click on the model
icon and then select Model Events (see
Figure 4
). This will bring up the
Event Log against the selected model, and will display any events that are
on that model. If the selected model is a container model (LAN_802_3,
IPClassB, etc.), all events on devices contained within the container model
will also be displayed.
Figure 4:
Accessing the Event Log from a Device Model
Viewing Events with the Event
Log
This chapter describes the Event Log main window and how to use the application’s features to manage events.
Event Log Main Window
The main Event Log window is composed of the following three panels:
•
Event Information Panel
on Page 11 displays detailed information on
the selected event.
•
Event List Panel
on Page 13 displays a list of current, non-filtered
events.
•
Filter/Search Panel
on Page 13 filters or searches the list for specific
data by column category.
When an event occurs, it is added to the list of events in the Event List
Panel of the Main window (if it does not match the filtering criteria). The
related event information is recorded in the Event Log.
Highlight an event in any row of the Event List Panel to display
information for that event in the Event Information Panel (see
Figure 6
on
Page 11).
When Event Log is launched against a specific model from the Icon
Subviews menu (see
Application Scope
on Page 15), the most recent
events for that model are displayed first in the Event List Panel.
Shrinking the Main Window
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Figure 5:
Example of Compressed Window
Connection Status
The Connection Status dialog box is accessed by clicking the “Servers”
button which is located at the bottom right corner of the Main window.
This displays connection status and type of service of all servers accessible
by the application. Possible types of services are, Events, Alarms,
Landscape, and View.
The color of the status icon indicates the condition of the connection.
Color-coded conditions include, green (complete service), yellow (degraded
service), and red (total loss of service).
Event Log: Main
File View Model Event Options Help
Message Ping Telnet MIB Tools What’s This?
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Figure 6:
Event Log Main Window
Event Information Panel
The Event Information Panel displays the following information about the
selected event in the Event List.
Field
Description
Device Icon The icon for the device or application associated with the event (if applicable). The right mouse button activates the icon’s drop-down menu from anywhere in the view.
System Tab Displays several fields of detailed system information. These are described below.
Event Informa-tion Panel Event List Panel Filter and Search Panel
Event Log: Main
File View Model Event Options Help
Filter Sort Order Message Ping Telnet ToolsMIB What’sThis?
A
141.253.91.24 MIB
SNMP2 Agent
System Event Message* Extra Data* Location* Device Notes
System Name Network Address IP Address Description Contact Location
Event Page Time Start End Length Tue 15 Aug 2000 07: 28: 00 Tue 15 Aug 2000 07: 58: 00 00 + 00 : 30 : 00 Display Current Page of Events Apply Reset Prev Next Displayed 60 of 60 Servers Search Shown
Filtered by: Date/Time.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
- System Name The full domain name of the managed node. For example, in [email protected], "generic" is the name of the managed node (the network device on which the SNMP agent is running), and "company.com" is the domain name. This value will be empty if the device is
unreachable.
- Network Address The address SPECTRUM is using to talk to the device's SNMP agent.
- IP Address The port address of the interface. This information is only available on interface ports.
- Description A written description of the network entity, i.e., the device SPECTRUM is talking to and managing, including system hardware type, and operating and network software.
- Contact The person to contact when device problems occur. This is specified when the device is created and can be modified in certain SpectroGRAPH views.
- Location The physical location of the device generating the alarm, e.g., "Facility B, second floor.".
Event Message Tab
Displays the complete event message that corresponds with the event highlighted in the Event List.
Extra Data Tab Displays all hidden event data fields for the selected event entry.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Event List Panel
The Event List Panel displays a scrollable list of all events that fit the
current filtering and sorting criteria.
Filter/Search Panel
Below the Event List’s scroll bar is the local Filter/Search area. This area
displays four buttons and a text field that are used for local filtering and
searching of events in the event list.
Field
Description
Date/Time Displays the date and time that the event occurred.
Model Name Displays the model name of the device or application that generated the event.
Model Type Displays the model type of the device or application that generated the event.
Event Code Displays the Event Code of the event.
User Name Displays the User Name associated with the event.
Button
Description
Filter/Search Toggles between the Filter and Search options. Select a column category from the Column Choice box at right, then type a string into the text box. Shown Displays a pop-up menu where you can choose
what column to filter or search on in the list, then type a string into the text box at right.
The default setting is “Shown” which filters or searches all visible columns for a match.
Prev Searches for the previous entry matching the text you searched for.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Event Log Menus
The options that are available from the Event Log menus are described in
the following paragraphs.
File
This menu allows you to mail selected items, print and exit from the
Event Log.
Mail Selected Items...
Opens the Mail Selected Items dialog box, which enables you to send the alarm information contained in the Alarm Information Panel to the specified recipient(s).
Print Page Setup - Displays a dialog where you can set
printing and page setup options.
Window - Displays a dialog from which you can
print the Event Log window.
Print Selected - Prints a selected event or events. Print All - Prints all events.
Print to Text File - Displays the Print to Text File
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Show Tool Tips
Toggles on and off the toolbar icon descriptions Show Status
Help
Toggles on and off status help in the status bar Application
Scope
This is only available if Event Log was brought up against a specific model through the Icon Subviews menu. (This dialog box can also be accessed by clicking the Application Scope icon in the bottom right corner of the Event Log window.)
Connection Status
Displays the Connection Status dialog box, which shows the connection status and type of service of all servers accessible by Event Log. (This dialog box can also be accessed by clicking the Servers icon in the bottom right corner of the EAM window.)
The color of the status icon indicates the
condition of the connection. Color-coded
conditions include, green (complete
service), yellow (degraded service), and red
(total loss of service).
Show
Filter/Search Panel
Toggles on and off the Filter/Search buttons and their associated text boxes
Show Event Information
Toggles on and off the Event Information panel at the top of the Event Log window
Page Up Pages backward in time by one page time length. The Page Time Length is set in the
Options > Preferences tab. See Event Paging
Scheme (Page 20) for more information.
Page Down Pages forward in time by one page time length. The Page Time Length is set in the Options >
Preferences tab. See Event Paging Scheme
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Page to Latest Displays the most current events page in the Event List. See Event Paging Scheme (Page 20) for more information.
Filter Displays the Filter dialog where you can select which events to display or hide in the event list using four configuration panels: Model Type, Model, Event Code, and User Name.
Sort Displays the Sort dialog, where you can choose three columns that the event list will be sorted by, and specify, for each of those columns, whether the sort order is ascending or descending.
The initial setting of the Event Log has the “Date/Time” column as the first column sorted, with its sort order as “ascending” so that the most current events are displayed at the bottom of the event list, and the least current events at the top.
Column Order Displays the Column Order dialog, where you can select which columns to show or hide in the event list, and arrange the order, left to right, in which they appear. The default order is:
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Event
This menu provides one selection that allows you to create a text message
for an event.
Options
This menu lets you customize certain aspects of the Event Log main
window.
Notes Opens a Notes dialog. Enter messages that may be useful to users of this model.
Various
SpectroGRAPH menu
selections
These menu choices vary depending on the selected model. Most of these views can only be accessed if SpectroGRAPH is running (Notes and Acknowledge menu picks can be accessed without
SpectroGRAPH). Note that this same menu (the Icon Subviews menu) can be accessed by a right-click from anywhere within Event Log window and differs from the Model menu only by having a “Close
Window” selection which, if selected, closes Event Log.
Information Opens the Model Information view.
Acknowledge Acknowledges a status change for an icon. Stops flashing color.
Preferences Displays the Preferences dialog box where you can set/save preferences for customizing Event Log to best suit your needs.
Clear User Preferences This clears all user changes, including filter, sort, column order, and preference changes. Clear Group
Preferences
This clears all group preferences, including filter, sort, column order, and preference changes. This option only appears if the user currently logged in is part of a group and has ADMIN privileges for that group. See Security and User
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Help
This menu provides selections that allow you to access information about
using the Event Log.
Event Log Tool bar
The tool bar below the Menu allows you to access menu choices quickly
by clicking on an icon.
What’s This
Activates the “What’s This?” help mode, indicated by a question mark added to the cursor. While in this mode, click on an area of the screen or a toolbar button to get help on that item.
About Event Log
Displays a dialog that provides application version and copyright information.
OnLine Manuals
Accesses SPECTRUM On-Line documentation. If you do not have the drive mapped to access these documents, then you will be prompted to insert the CD.
Tip:
Tip:
When the cursor is placed on top of a tool bar icon, pop-up text identifying the tool is displayed. Further descriptive text is provided when the What’s This? help option is selected and the toolbar button is clicked.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
Sort dialog button
Displays the Sort dialog, where you can choose three columns by which the event list will be sorted. Then specify each of those columns, and whether the sort order is ascending or descending.
The initial setting of the Event Log has the “Date/Time” column as the first column sorted, with its sort order as “ascending” so that the most current events are displayed at the top of the event list, and the least current events are at the bottom.
Order dialog button
Displays the Column Order dialog, where you can select which columns to show or hide in the event list, and arrange the order, left to right, in which they appear. The default order is: Date/Time, Model Name, Model Type, Event Code, User Name.
Message Displays the Event Message Entry dialog, where you can create an event that is a message. The resulting event message is created on the User model for the current user. The event that generates this event message has an event code of 0x10501. To find the event message, sort by Date/Time and scroll down to the bottom of the Event List Panel. The event message you just created should be available.
Ping Issues a ping command to the selected device. The results will appear in a
separate window on the screen. This option is only enabled if a model is selected.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
E v e n t P a g i n g S c h e m e
Dialog Buttons
Each Event Log dialog provides all or some of the following buttons.
MibTools Utilities that let you access and manage an SNMP compliant device through its MIBs. Refer to the JMib Tools User’s Guide for more information.
What’s This? button
Changes the cursor to a question mark which, when clicked on any area of the Event Log window, displays a short description of the selected area.
OK Sets your new filter parameters and closes the dialog.
Cancel Closes the dialog without any changes in the filter settings.
Reset All Resets the filter selections to the default parameters, and leaves the dialog open.
Clear All Clears all filters, and leaves the dialog open. If you click OK, all alarms in the network will be displayed.
What’s This?
Changes the cursor to a question mark which, when clicked on any area of the Event Log
?
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
ending date and time) that is currently displayed in the Event List. By
default, this range of time is 30 minutes and can be changed by the user.
Only a single event page can be viewed at one time. The ability to view
other event pages is provided under the View drop-down menu pick or
through the Event Page Time Panel shown below. The Event Page Time
panel allows you to set the start, end, and range for the event you request.
Figure 7:
Event Page Time Panel
The Event Page Time Panel includes the following display options:
Start shows the starting date and time of the currently displayed
page of events. The page can be changed by highlighting an area
and using the “+” or “-” buttons or by entering a valid date and time
in the text field.
End shows the ending date and time of the currently displayed page
of events. The page can be changed by highlighting an area and
using the “+” or “-” buttons or by entering a valid date and time in
the text field.
Length shows the length of time (days+hours:minutes:seconds)
cur-rently displayed in the Event List.
Apply requests the event data for the specified time range entered
to display in the Event List.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
F i l t e r i n g E v e n t s
Page Up
↑
pages backward in time by one page time length.
Page Down
↓
pages forward in time by one page time length.
Display Current Page of Events enables or disables the viewing of
the most current events. When you disengage this button, the Start
and End dates as well as the Length field's background color
remains the same. The background color should change to indicate
the field is editable.
Clicking “+” allows you to increase the start/end/length periods.
Clicking “-” allows you to decrease the start/end/length periods.
Filtering Events
You can establish the criteria by which a list of events is displayed by
setting filters. These filtering subsets make it possible for you to
customize your Event Log application to display events appropriate to
your networking needs. Only those events that meet all filtering criteria
set by the user are displayed.
The Filter dialog displays four tabbed pages for setting various types of
event filters. The options available with each filter are retrieved from the
database that is being used to model your network.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g S o r t i n g E v e n t s
• Model Type
• Model
• Event Code
• User Name
Selecting the Advanced button displays the Advanced Filter area which
allows you to create advanced filters. An advanced filter consists of two or
more filters OR-ed together.
Figure 8:
Event Log: Filter
Sorting Events
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
To access the Sort dialog, select View > Sort, or click the Sort toolbar icon
(see
Figure 9
).
Figure 9:
Event Log: Sort
The “Sort By” selection sets the primary sort by which the entire list is
sorted. The two “Then By” selections set the secondary and tertiary sort
order for the Search Results list. If you want to sort by one category,
select one primary sort and select None from the secondary and tertiary
sorts. Models from the primary, secondary, and tertiary sorts are initially
found and then displayed in either ascending or descending order.
Attribute Type
Allows You to Sort By
Primary Sort Secondary Sort Tertiary Sort
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
C o l u m n O r d e r
Column Order
You can select which columns to show or hide in the Event List, and
arrange the order, left to right, in which they appear through the Column
Order dialog. To access the Column Order dialog, select View > Column
Order or click the Order toolbar icon (see
Figure 10
).
Figure 10:
Event Log: Column Order
To change the column order displayed in the Main Window’s Event List:
1
Select View > Column Order or click the Order toolbar icon.
2
Use the left and right arrow buttons to move selected column
headings to the “Hidden” or “Shown Order” list.
3
Use the up and down arrow buttons to set the order in which columns
will be displayed (top to bottom is left to right when the columns are
displayed).
Clicking this moves all Shown headings to the Hidden side.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
S e t t i n g P r e f e r e n c e s
4
Click OK to save your changes to the Event List.
Columns can also be ordered by clicking and dragging the header of a
column in the Event List Panel to the desired column position. The
dragged column will be inserted to the left of the column where the cursor
is located when the mouse button is released.
Setting Preferences
You can change the settings of the Event Log to best suit your needs by
using the Application Preferences dialog box to customize and save
preference settings. When you save the changes by using the Make
Changes Permanent button this will provide consistency from one run of
Event Log to another. You access the dialog box by selecting Options >
Preferences from the menu bar (see
Figure 11
).
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
The fields for the three tabbed pages are described below. Default settings
are shown in parentheses in the first column; a raised button signifies
deselected, and a recessed button signifies selected.
To clear all Preference changes and return to the default settings, you can
click either the Defaults button or select Options > Clear User
Preferences. To clear all Preference changes for a Group and return to
the default settings, select Options > Clear Group Preferences. This
option is only available if the user is part of the group and has ADMIN
privileges for that group.
The Connection preference page fields are:
Connection
Confirmation Interval (60000 ms/60 seconds)
The number of milliseconds between requests to the server asking if it is still responding.
Connection
Confirmation Timeout (30000 ms/30 seconds)
The number of milliseconds to wait for an answer from the server confirming it is still responding.
Connection Retry Timeout (20000 ms)
Time for the client to wait for
SpectroSERVER to establish the initial connection before returning an error. Connection Time Limit
(5000 ms)
The time limit for connecting to the server before the connection attempt is aborted.
Disable Queue Send (selected)
Disables queue to send request to the SpectroSERVER.
Initial Landscape (Server...)
The initial landscape that Event Log will connect to. Select the desired server from the list displayed when you click the Server... button. The port and the landscape name are displayed in the field.
V i e w i n g E v e n t s w i t h t h e E v e n t L o g
The Display preference page fields are:
Mail Response Timeout (600000 ms)
Minimum time, in milliseconds, Mail Service waits for response from SpectroSERVER before request is canceled.
Max Send Batch Size (512)
Maximum number of requests that are batched together.
Route Message Timeout (1000 ms)
Time (in milliseconds) to wait for landscape update before canceling requests that cannot be routed. Show SpectroSERVER
Selection Dialog at Startup (selected)
If selected, the SpectroSERVER Selection Dialog is shown at startup time.
Display Current Events (selected)
Determines if the current event page is displayed.
Display Current Interval (10 seconds)
The time, in seconds, between updates of currently displayed events in the Event List.
Enable Sort from Column Headers (selected)
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The Filter preference tab setting is:
Save Settings at Exit (selected)
Saves all the settings upon exiting out of the dialog.
Show No Events Message (selected)
Determines if the “No Event Message” dialog is displayed when an event page of time has no events.
Table Column Header Font (button)
Brings up a window to select the font to display the Event List’s column headers in.
Table Data Font (button) Brings up a window to select the font to display the Event List’s data in.
Visible Rows (15) Indicates the number of rows to display in the Event List.
Maximum Model Filter Requests (1000)
Index
A
About Event Log 18
Accessing AM and EAM within SPECTRUM 6 Acknowledge 17 Alarms 16 Application Scope 15 Apply 21
C
Cancel 20 Clear All 20Clear Group Preferences 17
Clear User Preferences 17
Column Order 16, 25
Connection Confirmation Interval 27
Connection Confirmation Timeout 27
Connection Preferences Initial Landscape 27
Connection Retry Timeout 27
Dialog Buttons 20
Disable Queue Send 27
Display Current Events 28
Display Current Interval 28
Display Current Page of Events 22
E
Enable Sort from Column Headers 28
End 21
Event 17
Event Code 13, 24
Event Information Panel 11
Event List Panel 13
Event Log
Preferences 26
Event Log Main Window 9
Event Log Menus 14
Event Log Toolbar 18
Event Message 12, 24
Event Page Time 12
I n d e x I n d e x Filter/Search Panel 13 Filtering Events 22
H
Help MENU 18I
Icon Subviews menu 17 Iconify At Startup 28 Information 17 install.cd 6Installing Only the Event Log 6
IP Address 12
L
Length 21
Location 12
M
Mail Queue Size 27
Mail Response Timeout 28
Mail Selected Items 14
Max Send Batch Size 28
Maximum Events 28
Maximum Model Filter Requests 29
Model 10 Model Name 13, 24 Model Type 13, 24
N
Navigate 16 Network Address 12 Next 13 None 24 Notes 17O
OK 20 OnLine Manuals 18Operating the Event Log via a Remote VNM 5
Options 17
P
Page Down 15, 22
Page Time Length 28
Page to Latest 16 Page Up 15, 22 Performance 16 Preference settings Connection 27 Display 28 Preferences 17 Prev 13 Print 14
R
Reset 21 Reset All 20I n d e x I n d e x
S
Save Settings at Exit 29
Setting Preferences 26
Show Alarm Information 15
Show Filter/Search Panel 15
Show No Events Message 29
Show SpectroSERVER Selection Dialog at Startup 28
Show Status Help 15
Shown 13 Sort 16 Sorting Events 23 SpectroGRAPH 17 SPECTRUM Menu 16 Start 21 System Name 12 System tab 11
T
Table Column Header Font 29
Table Data Font 29
Tool Bar Icons Column Order 19
Filter 18