WiFiIT. Simply Web.

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www.northumbria.ac.uk/it

Simply Web

WiFiIT

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About Simply Web

Use Simply Web as the quickest route to the internet with your laptop or tablet. Ideal when you don’t need access to the files on the University U Drive. You can use Simply Web when downloading the Citrix Client for use with desktopANYWHERE. For details see the WiFi IT desktopANYWHEREbooklet.

Connecting to WiFi

You can connect to University WiFi networks in most student and staff areas on campus using a variety of devices including, laptops, tablets, mobiles, iPhones, iPads. However, please choose the most appropriate network for your needs.

Simply Web -

Windows 7 & 8, Vista and Mac

Choose the Right Network

Smartphones/iPads NU Smartphone

Always connect to NU Smartphone if you are using a mobile, smartphone, iPhone, iPad or iPod Touch for both access to the Internet and desktopANYWHERE

Laptops and Tablets NU Simply Web

For fast direct access to the internet when you don’t need access to your files or University applications.

Laptops and Tablets NU desktop^ANYWHERE Access to Student and Staff Desktops when you need to access the files on the U Drive and University applications.

Skype via WiFi

– If you have your own software you can connect to Skype via NU Smartphone or NU Simply Web. Just choose the right network for your particular device.

Other WiFi Networks

NU Visitors – For conference or event attendees

Eduroam – For visitors from other Universities see www.northumbria.ac.uk/eduroam

Internet Access in Halls of Residence

The Freewire service is provided by Cablecom for halls on both City and Coach Lane Campuses. Please see your House Manager for more information. In Coach Lane halls students can also use the Northumbria networks in common room areas. For more information on Northumbria Networks see our website at www.northumbria.ac.uk/wifi

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Simply Web for Windows

You will need to check that your WiFi device has the following settings enabled.

(Note: You only need to do this the first time you use Simply Web and changing these settings will not affect any settings you have enabled for other WiFi networks).

Windows 7 and Vista Click Start Button Click Control Panel

Click Network and Sharing Center

(if you can’t see this click Network and Internet to proceed)

Click Set up a new connection or network

Select Manually connect to a WiFi network then click

In Network Name type

NU Simply Web(this is case sensitive) From the security drop down menu select WPA2-Enterprise. This will

automatically fill in the encryption type as AES If your device does not support WPA2 your supplier may offer a free upgrade. Contact your supplier for instructions

UNTICK Start this connection automatically

Then click

The message Successfully added NU Simply Web will be displayed.

Windows 8

Right click on WiFi icon

Click Open Network and Sharing Center

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Select Change connection settings

Select the Security tab

Check that Protected EAP(PEAP) has been pre-selected as authentication method

If your device does not support Protected EAP (PEAP) contact your supplier UNTICK

Remember my credentials for this connection each time I’m logged on (Win7 & Win8)

Or

Cache user information for subsequent connections to this network(Vista)

Click Settings

UNTICK Validate Server Certificate

Click Configure

UNTICK Automatically use my Windows logon name and password and click OK in all dialog boxes for the settings to be accepted

Close the Successfully added NU Simply Web box still open on your screen

This may say Verify the server’s identity by validating the certificate

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Now you can log on to Simply Web

Windows 7 & 8

Click the WiFi Connection icon on the bottom right of your screen

Select NU Simply Web and click

In the Network Authentication box enter your Northumbria username and password

You can now open your web browser and access the internet in the usual way. If you would like to access your Northumbria email go to the University homepage at www.northumbria.ac.uk and click the Email link.

Connection Problem?

If you are still encountering connection problems you may need to check that you have the latest Windows Updates and drivers installed. To check this, use your own internet service provider to connect and go to:

Win7/Vista: Start > Control Panel > Windows Update

Win8: Settings > Control Panel > System and Security > Windows Update

You should also make sure that you have the latest anti-virus updates installed. Our recommendation for free protection against viruses, spyware, and other malicious software on your home computer or laptop is Microsoft Security Essentials available at www.microsoft.com/security_essentials/

Vista

Double click the WiFi Connection icon on the bottom right of your screen Click Connect to a Network Select NU Simply Web and click Click Enter/Select additional logon information

In the Network Authentication box enter your Northumbria username and password

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Simply Print

Print from your own laptop, WiFi device or smartphone direct to a University printer.

Simply Print uses your print credits just the same as from a University computer www.northumbria.ac.uk/simplyprint For more details see the Print IT – Guide to Student Printing or search in KnowHow

Simply Web for Mac

Make sure that your WiFi connection is switched on

Choose NU Simply Web from the list of WiFi networks available

When prompted enter your Northumbria username and password At the Verify Certificate screen click

You can now open your web browser and access the internet in the usual way. If you would like to access your Northumbria email go to the University homepage at www.northumbria.ac.uk and click the Email link.

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The IT Place

Get person to person help. Just bring your Smartphone or WiFi device along to The IT Place:

• City Campus Library Basement

Monday – Friday 10:00am – 4:00pm (term-time)

• Coach Lane Campus Clinical Skills Centre

Every Thurs 10:00 – 1:00pm (term-time)

The IT Helpline

Contact the IT Helpline at any time.

The IT Helpline is open 24 hours, 365 days a year.

IT Chat

Chat to a Helpline advisor online at any time.

Just click the icon on the Student Desktop Or go to www.northumbria.ac.uk/itchat

IT Labs

There are free IT Helpline phones located in or near all IT Labs.

KnowHow

Search in KnowHow for everything you want to know about IT@Northumbria

www.northumbria.ac.uk/knowhow

Getting Help

Please check your laptop and WiFi help guides carefully for the manufacturer’s instructions on changing settings.

There’s lots of help with WiFi as listed below:

Tel: 0191 227 4242

Freephone: 0800 923 4242 Text: +44 77 81 48 27 86

Email: [email protected] Search: www.northumbria.ac.uk/knowhow Chat: www.northumbria.ac.uk/itchat Join us: www.facebook.com/NorthumbriaIT

Open Every Day All year round!

24x365

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