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This material was prepared by New England Quality Innovation Network-Quality Improvement Organization (QIN-QIO), the Medicare Quality Improvement Organization for New England, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy.

CMSMA_C2_201507_0147

Thank You for Joining!

New England Nursing Home Quality Care Collaborative

Massachusetts Learning & Sharing Webinar:

QAPI Data Techniques

August 25, 2015

Call-In Number: 855-309-6568

Access Code: 7523186

(2)

• Brockton Health Center • Brookside Rehabilitation

• Cape Regency Rehabilitation & Health Care Center

• Epoch of Brewster • Epoch of Norton

• Hathaway Manor Extended Care Facility • Healthbridge

• Jewish Healthcare Center • Kindred Great Barrington • laurel lake

• Life Care Center Of Acton

• Life Care Center Of Merrimack Valley

• Life Care Centers of America Northeast Division • Marquis Health Services

• Newton Wellesley Center For Alzheimer's Care • Northwood Rehab

• Penacook Place

• Queene Anne Nursing Home • Royal Braintree

• Royal Cape Cod Nursing & Rehabilitation Center • Royal Falmouth

• Royal Health Group • Royal of Fairhaven

• Royal Taber Street Nursing & Rehab

• St. Joseph Rehabilitation & Nursing Center

• Stonehedge Rehabilitation & Skilled Care Center • The Royal Megansett

• The TCU at Signature Healthcare/Brockton Hospital

• Thomas Upham House

• Victoria Haven Nursing Facility

8/25/2015 2

WELCOME NENHQCC

Participants!

(3)

Lori Nerbonne

Lori Nerbonne, BSN, RN

Senior Program Coordinator

(4)

Objectives

Objectives

8/25/2015 4

Understand the nursing home quality measures and

identify opportunities to improve your Five-Star

Quality Rating

Learn how to use data to monitor and evaluate QAPI

program performance

Use data as a tool to build relationships with

hospitals, ACOs and other partners

Hear from other participating nursing home teams on

how they are using data to drive quality

(5)

5

Navigating the Collaborative

(6)

Pre-Work Webinar Learning Module Action Period Continue onto the Next Learning Period

QAPI Pre-Work: click here  View the NE-NHQCC: Transitions of Care Webinar (July 9, 2015) Click here

Click here to view all Learning Modules

Module 6: End-of-Life Care

Lesson 1 Lesson 2 Lesson 3 Lesson 4

Module 9: Getting a Seat at

the Referral Table

Coming Soon!

Update goals on Charter as needed

Start a PIP and share with your QIN-QIO state lead Track progress and

celebrate achievements Contact your QIN-QIO

state lead for assistance click here

Learning Period 3

July – Sept. 2015

Pre-Work Webinar Learning Module Action Period

(7)

Mark Your Calendars!

8/25/2015 7

Face to Face Learning & Sharing Days

October 29, 2015 & December 3, 2015

Value-Based Purchasing

Star Ratings

Habilitation Therapy for Dementia Care

(8)

Why is data important?

QAPI regulations

Five-Star Quality

Ratings

SNF Value-Based

Payment Programs

ACOs

(9)

New Focus on

Quality and Value

(10)

How is data used?

8/25/2015 10

Measure clinical outcomes

Drives quality improvement

Monitor improvement

Evaluate progress

Marketing tool

(11)

Data tells a story….

8/25/2015 11

Informs about what you are doing

well & what opportunities you have to

improve

Educates consumers about how your

facility leaders and staff are

performing

Tells whether changes or

improvements you make are working

or not

Demonstrates your commitment to

quality and improving outcomes

(12)

Using Data in

To identify opportunities for

P

erformance

I

mprovement

P

rojects

How you will track your

PIP

progress

What your end result is: are our changes

(13)

Sarah Dereniuk

Sarah Dereniuk, MHA, NHA

Program Administrator

(14)

Sharing Best Practices

The QAPI Journey:

Changing the way

we use data

D’Youville Senior Care

Andrea Rathbone,

Administrator

(15)

Data Sources

• Nursing Home Compare

• CASPER reports

• NE QIN-QIO Standard Analytic Report

(SAR)

• NE QIN-QIO Readmission Report

(16)

Nursing Home Compare

(17)

13 Long-Stay Quality Measures

% of residents with

increased need for

help with ADLs

% of high risk

residents with

pressure ulcers

(sores)

% of residents who

have/had a catheter

inserted and left in

their bladder

% of residents who

were physically

restrained

% of residents with a

urinary tract infection

% of residents who

self-report moderate

to severe pain

% of residents

experiencing one or

more falls with major

injury

% of residents who

received an

antipsychotic

medication

% of l low-risk

residents who lose

control of their

bowels or bladder

% of residents who

lose too much weight

% of residents who

have depressive

symptoms

% of residents

assessed and given

the seasonal

influenza vaccine

% of residents

assessed and given

the pneumococcal

(18)

5 Short-Stay Quality Measures

Percent of residents

with pressure ulcers

(sores) that are new or

worsened

Percent of residents

who self-report

moderate to severe pain

Percent of residents

who newly received an

antipsychotic

medication

Percentage of short-stay

residents assessed and

given the seasonal

influenza vaccine

Percentage of short-stay

residents assessed and

given the pneumococcal

(19)

Who uses Quality Measures

8/25/2015 19

Nursing Center Quality Team

Surveyors

Consumers

Referral Sources

Payors

(20)

Calculating your Five-Star Rating

Step 1: Start with the health inspections rating

Step 2: Add 1 star if the staffing rating is 4 or 5 stars and greater

than the health inspections rating. Subtract 1 star if the staffing

rating is 1 star.

Step 3: Add 1 star if the quality measures rating is 5 stars;

(21)

CASPER Quality Measure Reports

• MDS 3.0 Facility Characteristics Report

• MDS 3.0 Facility Level Quality Measure

Report

• MDS 3.0 Resident Level Quality Measure

Report

(22)

Understanding Quality Measures to

Identify Opportunities for Improvement

• Ratings for the Five-Star QM domain are

calculated using the three most recent

quarters for which data are available

• All of the QMs are given equal weight

• For each measure, 20 to 100 points are

assigned based on facility performance

(23)

QM Score

Quality Measure

# of QM

Points

is…

For QM Values

Between…

And…

Antipsychotic

Medications (long-stay)

100

80

0.00000000

0.08088237

0.08088236

0.14285715

60

0.14285716

0.19642856

40

0.19642857

0.26775956

20

0.26775957

1.00000000

(24)

Calculating your QM Rating

(25)

Monitor and Evaluate Performance

(26)
(27)

Resident & Family Satisfaction

Data

(28)

Now What?

8/25/2015 28

• Start a Performance

Improvement Plan (PIP)

• Use the Change

Package:

− Evidence-based strategies

− Change concepts

(29)

Change Package

• Successful practices

of high performing

nursing homes.

• Evidence-based

strategies

• Change concepts

• Actionable items

Download the

Change Package

:

(30)

For More Information

Download the

QAPI Program Packet

:

http://www.healthcarefornewengland.org/wp-content/uploads/QAPI-Packet_042915.pdf

• Included in the Packet:

– Charter and Sample

PIP and Sample

(31)

8/25/2015 31

(32)

Leadership in Dementia Care: OASIS

Curriculum Boot Camps/Booster Sessions

• Full Day Train-the-Trainer

“Boot Camp” sessions on

Sept 15th or Sept 16

th

• Half Day “Booster”

sessions on

Oct 21st or

Oct 28

th

• Contact Mass Senior Care:

(33)

Contact

8/25/2015 33

Sarah Dereniuk, MHA, NHA

Massachusetts NE NHQCC

Program Administrator

1-877-904-0057 X3304

[email protected]

Lori Nerbonne, BSN, RN

Massachusetts NE NHQCC

Senior Program Coordinator

1-877-904-0057 X3302

[email protected]

Ashley Harris

Massachusetts NE NHQCC

Program Assistant

1-877-904-0057 X3305

[email protected]

http://www.healthcarefornewengland.org

(34)

Resources

Downloads:

Nursing Home QM Manual

:

http://www.healthcarefornewengland.org/wp-content/uploads/QM-ManualV1-4_042815.pdf

Five Star Rating Technical User’s Guide

:

http://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/CertificationandComplianc/downloads/usersguide.pdf

RAI User’s Manual

:

http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/NursingHomeQualityInits/MDS30RAIManual.html

CASPER MDS 3.0 Quality Measure Reports Manual

:

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