New Diagnosis Product Portfolio
Global Service & Parts
Agenda
Overview new Diagnosis Product Portfolio
Components
• XENTRY Connect
• XENTRY Tab
• Standard PC
Software
• XENTRY Control
• ConfigAssist
• StartKey Center
Update
WLAN & Network Infrastructure
Training & Support
The XENTRY brand has been consistently established in the
markets and expanded over the past years
XENTRY – integrated workshop solutions
Rollout forcoupling between XENTRY TIPS and EPC net, WIS/ASRA net
XENTRY Diagnostics rollout (for Mercedes-Benz passenger cars) Launch of XENTRY Flash and parallel quick test
Standardized access to Diagnosis for all brands and divisions
Launch of new hardware product portfolio (XENTRY Kit)
2007
2008
2010
Our Vision
• An integrated after-sales system world with consistently
usable and up-to-date after-sales information • Future-oriented diagnostic solutions
• Complete support of the after-sales processes by the system
The new diagnostic product portfolio will be launched in the
markets within the established XENTRY brand family
XENTRY Support & Feedback XENTRY Flash
XENTRY Diagnostics XENTRY DAS XENTRY TIPS WIS/ASRA EPC
Standard PC XENTRY Connect XENTRY Tab
Integrated Workshop Solutions
The main innovation is that all applications will be
installed and run directly on the multiplexer
AccessPoint1
XENTRY Connect
HMS
XENTRY Tab Overview product concept 2012
Remote-handling of the application
Display of the application Diagnosis applications are installed
on XENTRY Connect
XENTRY Control Access Point
The workshop user can use XENTRY Connect either with
XENTRY Tab or with a Standard PC
Advantages of the new product concept
Access
Point1
XENTRY Connect
HMS
•Improvement to system stability
(e.g. reduction in flash aborts) •High flexibility
• Installation of own software on XENTRY Tab • Parallel work on several vehicles
• All model series can be diagnosed
•Alternative use of standard PC with low
performance requirements
• Cooperation with Panasonic, market leader
for „Ruggedized-Computing“
XENTRY Tab
Option:
compact4 MT
SDconnect
XENTRY Kit MT
(XENTRY Connect, XENTRY Tab, MT)
compact4
SDconnect
XENTRY Kit
(XENTRY Connect, XENTRY Tab)
basic2 PartD3 XENTRY Connect
MT XENTRY MT
New hardware diagnosis product portfolio
The new products will cover the most important demand segments
and will offer a future-proof diagnosis solution
Standard PC
Today (2012) Future
• These product variants cover the essential demand segments
• The retail contract term will be extended from 36 months to 42 months
• The recommendation for current SD basic customers is to use the XENTRY Conenct in combination with an existing standard PC, though no support is offered for standard PC
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
•
XENTRY Control
•
ConfigAssist
•
StartKey Center
Update
WLAN & Network Infrastructure
Training & Support
Impressions XENTRY Kit: XENTRY Connect and XENTRY Tab
XENTRY Connect features long battery life and contains a
complete PC core
Overview of the XENTRY Connect advantages
• Battery operating time: Approx. 40 Min. • Robust and compact housing
• Data transmission via WLAN/ Wi-Fi (WLAN standards a/b/g/n)
• Complete PC core, RAM: 4 GB
• Diagnostic applications are installed on and run from the XENTRY Connect
• Windows Embedded Standard 7 32-bit with MUI package
• XENTRY Connect can be used in combination with the XENTRY Tab or with a standard PC
• Parallel work with multiple XENTRY Connect units controlled by a single XENTRY Tab/Standard PC unit
• Optimized menu structure
• Enhanced stability resulting in fewer diagnosis aborts
Easy operation
Performance Mobility
XENTRY Tab offers easier handling and higher performance to the
users
Overview of the advantages of the XENTRY Tab
• Compact & light, space saving
• Longer battery operating time (max. 4:20h) • 3-year warranty on battery
• Data transmission via WLAN/ Wi-Fi (WLAN standards< a/b/g/n)
• Large working memory (2 GB)
• Large data memory: Hard disk (250 GB) • Windows 7 Professional 32-Bit
• Large number of connection options for peripherals • Open system, any software can be installed
• XENTRY MT and ChipCard Reader can only be used with XENTRY Tab
• Improved readability: sunlight readable display • Stepless raising device
Easy operation
Performance Mobility
The XENTRY Connect can also be used with a standard PC
Standard PC
Product description:
The standard PC can be used instead of XENTRY Tab. There are no restrictions regarding supplier and model of the standard PC, the workshops can choose this on their own.
HMS 990 USB Measurement Technology and ChipCard Reader can not be used with the standard PC.
Operating System Windows 7 (professional 32bit or 64 bit)
Processor 1.1 GHz Dualcore
Data memory At least 30 GB free space
Main memory 2 GB
USB-interfaces min. 2 x USB 2.0 (for external BD-Drive)
or internal DVD-Drive
Network LAN or WLAN
Display recommended: 13.3‘‘ with 1366*768 Pixel
Virus scanner recommended
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
•
XENTRY Control
•
ConfigAssist
•
StartKey Center
Update
WLAN & Network Infrastructure
Training & Support
The Software XENTRY Control supplies basic functions for
handling and administration of XENTRY Connect
XENTRY Control
XENTRY Control is the software for displaying the applications which run on XENTRY Connect. It serves as a “bridge” between the applications and their operation by the user.
• Administration of the XENTRY Connect in the network in order to select, connect und disconnect different XENTRY Connect
• Providing the user interface of the XENTRY Connect • Providing new use cases, such as:
• Stand-alone diagnosis or ECU-programming • Remote support of colleagues
• Visualization of XENTRY Connect status information, such as:
• Charge of battery
• Status of network connection • Status of vehicle connection
Free (green): The XENTRY Connect is configured and ready for
use; there are no existing connections to the XENTRY Connect.
Not connected (yellow): There is currently no connection to the
XENTRY Connect. However, the last user with an active connection has an exclusive user session in progress, to which only he or she can re-establish a connection.
The XENTRY Control selection screen shows the statuses
of available XENTRY Connect devices in the workshop network
XENTRY Control – screen and tilesConnected (red): Another user has an active connection to the
The XENTRY Control selection screen shows the statuses
of available XENTRY Connect devices in the workshop network
XENTRY Control – screen and tilesHelp requested (yellow): A user on the XENTRY Connect with
an active connection has sent a request for help.
Not configured (grey): The XENTRY Connect does not have a
valid configuration yet.
Configuration in progress (red): The XENTRY Connect is
currently being configured. Note: this title also appears when a user is switching modes
Incompatible (grey): The status of the XENTRY Connect
device cannot be read by XENTRY Control, because the software versions are incompatible
The deskband is shown in the taskbar if the user is connected to a
XENTRY Connect, by clicking it the Deskband Pop-Up appears
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
•
XENTRY Control
•
ConfigAssist
•
StartKey Center
Update
WLAN & Network Infrastructure
Training & Support
Initial Startup
Before the user can work with the system he has to configure the
XENTRY Connect for the initial startup with the ConfigAssist
The user can configure the complete system or each component
seperately
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
•
XENTRY Control
•
ConfigAssist
•
StartKey Center
Update
WLAN & Network Infrastructure
Training & Support
1 2 4 3 5 Menu Proxy-settings
The StartKey Center replaces the known StartKey Manager.
It contains all StartKey relevant information.
Device information StartKey Center
You can read out the system number, HW ID, and App ID for your system from the StartKey Center, as well as download, save, and check the validity of your StartKeys.
Proxy settings can be made here, too.
License server StartKeys for the individual
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
Update
WLAN & Network Infrastructure
Training & Support
•Workshops receive a Blu-ray Disk (BD) every two months. The update will be started directly from the BD-drive at the XENTRY Connect.
•Every update cleanses and resets the system and hereby removes possible system errors (update and recovery are the same process)
•User-specific data (user account, language, etc.) remain unaffected after the update
In the future XENTRY Connect will be updated every 2 months
via an Image. XENTRY Tab will be updated when necessary
Update-concept XENTRY Connect
•Daimler specific software (like XENTRY Control) will be installed after receiveing the new XENTRY Tab. After this first installation, this software will only be updated if necessary (no periodic update DVD)
•The workshop is responsible for the update of the operating system and virus scanner on the XENTRY Tab
For Update and Recovery of XENTRY Kit you can use the
UpdateAssist.
UpdateAssist
The user can start the
UpdateAssist by clicking on the link on the desktop of XENTRY Tab/Standard-PC.
On the start-screen you can decide for which component you want to make the update or recovery. The UpdateAssist explains the required steps.
The UpdateAssist explains the required steps for an update of the
XENTRY Connect.
UpdateAssist
Shut down
XENTRY Connect.
Connect the BD-drive with both USB connectors to the XENTRY Connect.
Start the update-process with the key combination <red cross> and <green check mark>.
Update-procedure starts.
The successfull completion of the update-process will be shown in the XENTRY Connect display.
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
Update
WLAN & Network Infrastructure
Training & Support
Like today, you can connect XENTRY Connect and XENTRY Tab
via the workshop IT infrastructure or directly via WLAN
Possibilities to connect XENTRY Connect and XENTRY Tab
Workshop mode Service24h mode
The connection between both systems is established via the workshop IT infrastructure
Both systems have to be connected to the workshop network
The connection between both systems is established directly
there is no online access (internet or required servers) W L A N L A N
With the new product portfolio, it is not possible to mix the modes
To mix the network modes is not possible
Mix of Workshop Mode and Service24h
W L A N / L A N
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
Update
WLAN & Network Infrastructure
Training & Support
The changes with XENTRY Kit will be trained via an e-training
and Akubis trailers, and will be integrated into existing trainings
Training concept
E-Training 2 Akubis trailers Face-to-Face
• Duration: ~30 minutes
• Content: Overall concept XENTRY Kit, hard- and software
components, changes in operation, final test • Target group: workshop
employees, employees of Mercedes-Benz Service24h, service advisors
Go-live end of October
a CD version in German, English, Spanish, Italian, French, Japanese, Chinese & Russian will be
distributed together with the systems
The training concept about the new XENTRY systems consists of several parts which can be attended • Short training concept for
international trainers and multipliers
• Early integration of the new components into the practical part of all diagnosis trainings • Target group: all participants of
diagnosis trainings
• Handover within TTT in cw 30/31 Duration: ~5 minutes each
1. Teaser about the new
philosophy/advantages/basic idea; broadcast end of October; target group: „all“ (also service managers etc.)
2. Trailer about
components/architecture/initial start-up/operation; broadcast end of November, once every month; target group:
administrators and workshop users
1
The Support Tool can be used to create support packages for the
UHD and to create screenshots
Quick test
Support Tool
Menu
2 Version information
Device information
With the Support Tool, all data and information that is required for a support case can be compiled quickly. Furthermore, it offers a convenient possibility to create screenshots.
Agenda
Overview new Diagnosis Product Portfolio
Components
•
XENTRY Connect
•
XENTRY Tab
•
Standard PC
Software
Update
WLAN & Network Infrastructure
Training & Support
A number of conditions have been defined to ensure a smooth
transition from the previous to the new product concept
Information on phase-out of current product concept
The current product bundle (Star Diagnosis compact4 with SDconnect)
• Ensures well-functioning diagnostics for the coming years
• Takes account of the requirements for future generations of both cars and commercial vehicles
Conditions for change
Extension of existing contracts
• The contracts for Star Diagnosis compact4 and Star Diagnosis basic² systems will continue;
this also applies for any systems expiring in 2012
• Theft replacement orders and additional requirements for newly opened workshops can be processed using Star Diagnosis compact4 systems
Transition to new product bundle
• Pre-ordering possible via Portal starting July 2012; delivery starting end of November 2012 • Earlier switch not possible under existing contracts
