the best of both worlds
The new bibliotheca
In October of 2015 we were delighted to announce that the entire former 3M Library System management team moved across to bibliotheca, together with almost all former 3M employees who were part of the library business. We’re truly dedicated to combining the best of 3M with bibliotheca, and it’s the people who are the most important part of this.
Dedicated to service
We’re committed to maintaining the extremely high service standards that 3M customers have enjoyed in the past, and driving the 3M service mentality into the rest of our business.
A new combined product range
We have now created a harmonized product range that includes many of the most popular products from both bibliotheca and 3M Library Systems portfolios.
The future of Cloud Library
Cloud Library customers and patrons will not only have continued access to the digital platform with expanding eBook and audiobook collections, but can also trust that it will now become one of the flagship products in the bibliotheca portfolio, with even more investment and innovation than ever before.
Tattle-Tape
®Security Systems
A major component of our new portfolio is the Tattle-Tape® Security Systems. Through the
combination of Tattle-Tape® Security Strips, innovative Electromagnetic (EM) SelfCheck™ and
detection systems, library collections are offered the highest degree of security.
Giving our customers even more choice
Working in conjunction with a few rules of how software, hardware and our central administration can interact, we’re excited that our harmonized product range now gives all our customers the choice of deploying both bibliotheca and 3M equipment. Offering customers flexibility and a wide range of solutions to meet their needs and requirements is part of our mission as your dedicated library technology partner.
industry & technical expertise
Today we employ over 350 people across the globe with a core expertise in delivering a comprehensive range of library-based digital, RFID, Electromagnetic (EM) Tattle-Tape™, EM/RFID hybrid and barcode self-service products, services and solutions. Expanding upon our core product range, bibliotheca has a strong commitment to develop and introduce cutting-edge digital library solutions including the Cloud Library eBook and audiobook lending service.
complete solution provider
We develop solutions that facilitate and enhance library operations. We are committed to partnership, collaboration and interoperability, with both libraries and our vendors. Both through leading the creation of new, and complying with globally recognized library standards, our focus will always be to put libraries at the forefront of our business. You can trust that together, we implement the best functioning, easiest to use, most cost efficient self-service and automation systems available.
who we are
dedicated exclusively to libraries
bibliotheca was formed in the spring of 2011 when the three leading independent companies of Bibliotheca (Switzerland), Intellident (UK) and Integrated Technology Group, ITG (North America) merged to create a single, global entity. More recently, in October 2015, the Group was extended further when their shareholders (OEP) acquired in full the 3M Library Systems business, with the intention to create a single library-focused business dedicated to the delivery and support of EM/RFID security, Automated Materials Handling, self-service, productivity and digital/cloud (patron-facing) solutions.
We are dedicated to the development of solutions that help sustain and grow libraries around the world. Our products are designed to provide a welcoming, intuitive and seamless environment for those who use the library – wherever they choose to use it - be that at home, on the move or within the foundation of the library itself. We have direct operational offices on all major continents, together with dedicated distributors who offer our solutions across a further 70 countries.
customized support & maintenance:
We offer a comprehensive range of support and maintenance packages. With 24/7 telephone (in countries with dedicated bibliotheca offices) and web-based support our technicians are able to provide guidance straightaway. If remote assistance cannot immediately resolve your problem, bibliotheca will send a qualified engineer to your library location to diagnose and fix your issue. bibliotheca’s systems are designed so that almost all potential problems can be diagnosed remotely, providing the quickest and most convenient service for our customers. Most of our products have plug-and-play components that are easily removed and replaced, and in the case of software, issues are often resolved immediately with remote assistance.
detailed library consultation:
From the start bibliotheca will work with you to devise a project plan that suits your needs. Our team will help you plan your library installation from the start by reviewing your technology needs, strategic plans and long-term library objectives. As qualified RFID & EM specialists, with a track record in library operational savings, we will ensure that your technology project has been thought through from every angle and works within your budgetary parameters, ensuring your return on investment.
knowledgeable point of contact at all times:
Your library will be appointed a personal Account Manager who will oversee your entire relationship with bibliotheca from installation through to support. The goal of your Account Manager will be to consult with your library, ensuring that you achieve all your pre-defined benefits and savings. During the implementation phase your Account Manager will work closely with a qualified Project Manager to guarantee a successful library implementation.
step-by-step implementation and training plan:
Our flexible Project Management approach is designed to suit your specific styles and requirements. From the start, you will work hand-in-hand with our skilled Project Management team who will ensure that the scope of your project is clear and at every stage in agreement with your library team. The goal of the Project Management team is to initiate, plan, execute and monitor the entire installation of your library self-service system. In addition to promising a smooth installation, Project Management teaches best transition practices, tagging methods, process changes for management & staff and best practices for self-service adoption. Once our implementation team has installed your self-self-service equipment they will conduct hands on product training, confirming that your library staff completely understand how to use and maintain their new equipment.
what our customers can expect
how we manage system implementations:
manage the post
order detail
2
ensure scope is
clear and agreed
1
initiate & manage
your project
3
deliver & install
your solution
6
provide on-going
service & support
5
ensure ROI and
ongoing success
two award-winning interfaces to choose from
From the self-service software perspective, we let our customers choose between two Modern Library Award winning software interfaces (liber8 and QuickConnect). A table of what software features are available and in combination with which kiosks is available on the next page.
self-service software
simple and easy-to-use interface
clearly guided through the entire transaction
receive relevant recommendations based on activity
find all account details in one place
benefits for patrons
free your staff to provide more valuable services
easily configure software to match your library brand
promote your library events and programs at the kiosk
drive digital downloads with Cloud Library
beneficial integration with Novelist™, LibraryThing™ & Evanced™
benefits for libraries
self-service kiosk range
R-Series Desktop Components smartserve 100 smartserve 200 R-Series T
able T
op
smartserve 1000D smartserve 1070D R-Series Classic T
able T
op
V-Series T
able T
op
R-Series Classic Cabinet V-Series Kiosk R-Series Kiosk smartserve 400 smartserve 410 smartserve 1000 smartserve 1070
liber8 P P P P P P P P
QuickConnect P P P P P P P
Cloud Library P P P P P P P
Evanced event Novelist recommendations & content P P P P P P P LibraryThing recommendations P P P P P P P
Desktop version P P P P P P P P
Build your own component P P
EM/RFID hybrid P P P P
Landscape screen 19” 17” 17” 19” 19” 19” 19” 19” 19” 19” 19”
Portrait screen 22” 22” 22” 22”
Media case unlocker P* P P P* P* P* P* P* P P
Height Adjustable P P
Guided LED experience P P P P
Integrated Return Bin P P
Color options : laminate P P P P P
Color options : powder coated paint P P P P P P
Graphic wrap P P P P P P
Non-RFID interactive kiosk P
Cash payment P* P* P* P* P* P* P* P P P P Debit & credit card payment P* P* P P P* P* P* P* P* P P P P
ePayment P P P P P P P P P P P P P P P
ApplePay P P P P P P
Android Pay P P P P P P
Cloud Library is the world’s leading eBook and audiobook solution, designed to be available in the hand of library users wherever they may be and to fully integrate with kiosks and discovery stations inside your library building.
We believe that Cloud Library boasts the best cross-platform user experience possible, wherever your users choose to browse, discover, download, read or listen to content. We encourage you to take a full tour of our feature-rich solution to understand every aspect of how you can engage with your library users and keep them coming back for more.
extremely simple sign-up and sign-in process
designed, set-up and supported right here in the US
deliver an outstanding user experience
attract new digital users from within your library
deliver the most relevant content possible
marketing tools and support to help promote your digital collection
items are checked-in and security is activated immediately
convenient access 24 hours a day, 7 days a week
improved ergonomic workflow for staff
staff time can be reallocated for more meaningful tasks
dedicated sort patterns allow for quicker processing of hold items
return & sorting
Automated return and sortation systems allow your staff the freedom and flexibility to spend more time with patrons and carry out more meaningful tasks. Our range of return solutions provides options for all library situations. From minimal budget and space constraints to fully involved complex sorting systems, we have a solution that will fit your exact needs. All systems will automatically process returned items and transport them into the correct destination without taking up precious staff time.
return & sorting range
SelfCheck System C-Series Book Dr
op
100 series 300 series Intelligent Retur
n
Classic Intelligent Retur
n Plus Intelligent Retur n Staf f Induction SL Sorter FX Sorter
Process RFID items P P P P P P
Process Barcode items P P P P P
Process EM items P P P
Items instantly checked in P P P P P P
Status indication LED bar P P P P P
Touchscreen interface P P P
Receipt printer P P P P
Prints hold slip automatically for returns P P P P P P
User Card Barcode scanner P P P P
Smartcard login P
Outdoor return point P P P P P
Indoor return point P P P P P
Staff return point P P P
Supports up to 3 bins P P P* P* P* P P
Supports up to 5 bins P P P* P* P* P
Supports unlimited number of bins P P P* P* P* P Turntable / stacking cart option P
Supports 1 - 3 entry points P P
Supports up to 4 entry points P P
color options
Many of our products can have a customizable finish. Some can be customized with 213 RAL classic colors in semi-matt, glossy and pearlescent finish. Others have custom laminate finish options available. Talk to your Account Manager for more details.
extend library reach and offer 24/7 collections & returns
smartlocker™ extends the coverage and accessibility of your library service so that you can offer patrons a
self-service experience at locations and times more convenient to them. Deployable at any indoor location, smartlocker™ allows your library users to reserve items in the their usual way, collect them at the device and
return their previous loans.
smartlocker™
extend library services within and beyond your community
configure to fit your individual requirements and space
provide library users with familiarity with our liber8™ software interface
ILS automatically updates once item is collected or returned
large locker capacities allowing patrons to collect multiple items
available in a variety of RAL colors to suit any community environment
perfect return system for smaller spaces & budgets
fast and easy returns when users don’t require a receipt
eliminate queues with a dedicated returns area
security set & ILS updated
items are ready for circulation immediately
four shelving options to choose from for various types of items
the intelligent return shelf
smartblade™ 210 is an intelligent RFID return shelf that makes returning library
items as quick and easy as ever for your patrons. Designed to be used with our smartserve™ 410 interactive kiosk and integrated into new library furniture,
patrons simply place their items on the shelf and watch as their account is automatically updated and the security set.
security detection systems
smartgate 110 9100 Series smartgate 400 smartgate 600 3500 Series 3800 Series Select Series 3900 smartgate 570 Liberty PX Liberty QX
Integrated people counter P P P P P P
Visible & audible alerts P P P P P P P P P P
Multiple aisles P P P P P P P P P P
Energy saving design P P P P
RFID security detection P P P P
Electromagnetic (EM) security detection P P P
Hybrid EM/RFID security detection P
RF security detection P P
EM system can be installed close to metal objects P P
Custom colors P P P P
Extra wide installation P P
configure your library devices convenient access
detailed statistics & configurations
Optimize the performance of your library equipment and provide real-time access to statistics and hardware status. Our central management solutions will help save your staff valuable time and effort when it comes to maintaining your investment, especially if you are operating hardware across multiple sites.
central management software
Device configuration
Our central management solutions provide control over device settings without the need to be in front of the actual hardware. Individual settings for devices are synchronized with the ability to be altered remotely. By quickly applying settings across your entire range of equipment, your staff can focus on more customer related interactions. Our software will also immediately alert you of any system issues to address.
Detailed and robust reporting
Gather information from all the devices installed across your library system with the ability to create robust reports of the data. Detailed patron, item, and financial reports can be viewed by the entire system or broken down into branch-level, equipment based, or time interval statistics.
Customer online forum
We have created an online user community for our customers to connect and share ideas. Topics range from best practices to new product ideas. With a vast customer base across the globe, we know libraries have a lot of great tips and advice to share.
staff tools
USB-Conversion Station Kit 815 PAD Staf
f W
orkstation 895
RFID Staf
f W
orkstation 896
smartstation 100 smartstation 200 smartstation 400 Mobile Conversion Station 812 Print Conversion System 813 Library Desensitizers 764 Library Resensitizers 930 BookCheck 942 BookCheck 943 Staf
f W
orkstation 946
Mobile Staf
f W
orkstation 920
Process multiple items at one time P P P P
Processed items one at a time P P P P P P P P P P Can be mounted under or in the circulation desk P P P P P P
Side shielded antenna P
Fully shielded antenna P
RFID reader included within the antenna housing P P P RFID reader and antenna provided as separate units P P P P P P P
Mobile cart solution P
Deactivate EM security strips and tapes P
Deactivate & activate EM security strips and tapes P P P P
Can process both EM and RFID items P
Can process barcode & RFID items P
Connects via WiFi to the ILS/LMS P
shelf management solutions
smartstock 150 smartstock 200 Digital Library Assistant
Integrated touch screen P P
Operates in conjunction with a tablet or PC P Powerful “Boost-Mode” allows for enhanced detection of thin items P
Lightweight and ergonomic design P P P
Long lasting battery life P P P
Allows staff to wirelessly read data and collect information P P P
Audible and LED alerts P P P
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