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132 results found (Displaying 1 - 132) ACSO COATS 1 HODDLE STREET PO Box 14278, Melbourne 8001, VIC RICHMOND 3121 T: 9413 7000 F: 9413 7188 E:acso@acso.org.au W:www.acso.org.au CostFree
HoursMon 9am-7pm; Tues-Fri 9am-5pm
ServicesAssessment referral service; Brokerage of alcohol and drug treatment
PhilosophyTo provide support and opportunities for disenfranchised people and acknowledge the explicit link between problematic substance misuse and offending behaviour as well as the value of drug treatment services for people involved in the criminal justice system. EligibilityAll clients must be on a Community Based Disposition (such as a Community-based or
Parole Order with a drug and alcohol treatment condition), or have come into contact with the criminal justice system.
AssessmentAppointment with counsellor Referral
source
Community Correctional Services Adult Parole Board; Courts
StaffingSocial workers; Alcohol and drug clinical staff; Counsellors; Nurses; Psychologists Public
transport
Train - North Richmond station; Tram - 31, 109
ADOLESCENT COMMUNITY PROGRAMS, DRUG HEALTH SERVICES 49 NICHOLSON STREET FOOTSCRAY 3011 T: 9689 5533 F:9687 2749 CostFree
HoursMon-Fri 9am-5pm
ServicesDrug and alcohol counselling; Specialist youth service; Withdrawal (home-based and residential); Outreach; Cognitive behavioural therapy; Dual diagnosis
PhilosophyWe provide treatment based on the principles of harm minimisation, through a wide range of treatment options that recognise and cater for the diverse range of individuals and groups within the community.
EligibilityMust be aged between 10 and 21 and live/work/school in Western Region. AssessmentBy telephone, then appointment with worker for assessment.
Waiting periodDepending on client numbers Special
interest
Young people aged 10-21 Discharge
support
Counselling; Referral Length of stayAverage of 10 days
AGENDAS AT ANGLICARE 666 MOUTAIN HIGHWAY PO Box 2088 BAYSWATER 3153 T: 9721 3688 F: 9720 3698 E:knoxadmin@anglicarevic.org.au W:www.anglicarevic.org.au Nearest Intersection
CostFree; Donations welcome
HoursMon-Fri 9am-5pm; Limited after hours available by appointment
ServicesAlcohol and drugs service; Assessment referral service; Counselling; Education programs; Information and support service; Integrated family services; Consultation and training; Outreach to isolated areas
PhilosophyHolistic approach to treatment that is responsive to individual needs. A range of therapeutic approaches catering for a broad range of psychological issues for both individuals and families.
EligibilityPeople over 18 living or working in Yarra Ranges and Knox Shires experiencing drug/alcohol addictions. For Eastern region: Parents of A&D users up to age 25; Parents with A&D use – with children up to the age of 18 years.
AssessmentBy telephone or presentation to Duty/Intake worker Waiting periodVariable
Referral source
Most sources, including self-referral Support
groups
Structured parent support group for parents dealing with children’s alcohol or other drug problems
Special interest
ContractsIndividual treatment plans Public
transport
Train - Bayswater station
ALBURY COMMUNITY HEALTH SERVICES 596 SMOLLETT STREET PO Box 503 ALBURY 2640 T: (02) 6058 1800 F:(02) 6058 1801 CostFree
ServicesAIDS info and support; Alcohol service; Assessment referral service; Community health centre; Counselling; Detox – medical; Drug service; Home-based detox; Needle exchange – primary; Outpatient withdrawal; Withdrawal – homebased; Pharmocotherapy
-buprenorphine; Family Support (Drug and Alcohol); Sexual health programs. EligibilityDrug or alcohol use
AssessmentBy appointment with intake worker (can come into reception if no access to phone) ContractsDiscuss with service
ALCOHOL & DRUG HELP
T: 03 9570 3664
W:www.alcoholanddrughelp.com.au
CostPrivate fee dependent on services required
ServicesAlcohol and Drug Help was established to provide a rare service for the community – structured intervention, treatment coordination, community forums, educational presentations and family workshops.
PhilosophyWe believe that through education and support family members and friends have the power to effect positive change for all those affected by alcohol and drug addiction. EligibilityAll welcome who are interested in prevention and cessation of substance misuse and
abuse Exclusion
criteria
No exclusion criteria
AssessmentOnly for services resulting in admission to treatment Waiting period No waiting period ALCOHOLICS ANONYMOUS VICTORIA LVL 1/ 36 CHURCH STREET PO Box 136, East Melbourne, VIC 8002 RICHMOND 3121 T: 9429 1833 (24 hours) F: 9428 9101 W:www.aavictoria.org.au CostFree
ServicesAA is an organisation that has been in existence for over 72 years and has assisted millions of alcoholics all over the world to achieve long-term sobriety. AA is
non-professional, charges no fees, has no affiliations and advocates a 12-step recovery program for its members.
PhilosophyWorks on the principles of self help and peer support.
EligibilityThe only requirement for membership is a desire to stop drinking. Exclusion
criteria
No exclusion criteria AssessmentNo assessement required
Waiting period No waiting period ANGLICARE VICTORIA NORTHERN YOUTH SERVICES 239 MURRAY ROAD PRESTON 3072 T: 8470 9999 F: 9471 0859 E:info@anglicare.org.au W:www.anglicarevic.org.au Nearest Intersection
High Street and Murray Road CostFree
HoursMon-Fri 9am-5pm
ServicesFoster care program; Family counselling; Case management service; Adolescent counselling; Financial counsellor
PhilosophyTo resource and empower young people, children, adults and families to achieve their full potential through the promotion of social justice, strengthening of local communities and provision of quality innovative services.
EligibilityYoung people aged 12-21 who are involved with Child Protection in the Northern Region and/or accommodated within Anglicare Preston Youth Services.
Exclusion criteria
Limited outside referrals, assessed by team leader AssessmentReferral to duty worker.
Referral source
Department of Human Services; Staff of Anglicare – Northern Region or other professionals
Special interest
Youth
StaffingMultidisciplinary workers Public
transport
Bus – 527; Tram – 29; Train – Preston station
ANGLISS MATERNITY SPECIALISED SUPPORT SERVICE ANGLISS HOSPITAL, ALBERT STREET FERNTREE GULLY 3156 T: 9764 6292 F:9764 6319 E:specialisedmaternityservice@easternhealth.vic.gov.au CostFree
HoursMon-Fri 8am-4.30pm
ServicesCollaborative/team approach for pregnant women; Alcohol and drug service; Pregnancy care education and support; Information
PhilosophyTo improve health outcomes for mothers and their babies. EligibilityWomen who are pregnant.
AssessmentBy appointment with counsellor or on presentation at hospital
Support groupsPregnant women and their families who are in need of support; Mental health service for pregnant women; Young women’s birthing program
Special interestPregnant women; including intellectually disabled
StaffingPsychologists; Midwives; Social workers; Obstetrician; Peadiatrician Discharge
support
Collaborative/team; internal and external agencies; Follow-up for babies at paediatric clinic
Public transport
Train – Upper Ferntree Gully station, Belgrave line
ARBIAS – SPECIALIST ACQUIRED BRAIN INJURY SERVICES 27 HOPE STREET T: 8388 1222 F: 9387 9925 E:enquiriesVIC@arbias.com.au W:www.arbias.org.au
PO Box 5002 BRUNSWICK 3056
HoursMon-Fri 9am-5pm
ServicesCase management; Neuropsychological assessment and intervention; Training (metropolitan area); Secondary consultation (statewide); Community programs; Accomodation
PhilosophyThe needs of the client are central; small things matter.
EligibilityParticularly people with alcohol and other drug related brain injury (Aquired Brain Injury -ABI) who are aged 18-65.
Exclusion criteria
Primary diagnosis of psychiatric illness
AssessmentTelephone discussion with secondary consultation team Waiting
period
Case management: 3-4 months; assessment: 2 months StaffingCase managers
Public transport
Bus – 509 (cnr Hope and Percy Streets); Train - Brunswick station, Upfield line NoteSpecial focus on people with alcohol and drug issues associated with ABI. Case
management is time limited – usually 6-12 months. Referral to other services as appropriate. Check with centre re supported accommodation and independent living services. AUSTIN MEDICAL CENTRE-SPECIALIST METHADONE PROGRAM 145 STUDLEY ROAD HEIDELBERG 3084 T: 9496 5999 F: 9458 4779 W:www.austin.org.au
CostFlat rate: $10 per week dispensing fee AdmissionAccess by appointment only; no self-referral
ServicesAssessment referral service; Correction treatment service; Counselling; Drug service; Information and support service; Substitute program; Methadone
PhilosophyTo help clients reduce or cease opiate use using by substitute therapy and/or counselling support with specialist medical referrals as required.
EligibilityUnstable drug use; other medical/psychiatric issues requiring short-term specialist assessment and advice to referee.
Exclusion criteria
Stable clients already in a program; financial issues alone
AssessmentReferral assessed by doctor; if appropriate, an appointment is given. Outcome may be advice to referee, commencement of treatment with service or referral to other service. Waiting periodWhen appointment available: urgency assessed at time of referral; doctors available for
only two sessions per week Referral
source
Department of Human Services; Doctors; Courts
ContractsRegular contact with counsellor as requested; daily pick up of methadone; acceptable behaviour within the hospital
StaffingDoctors: 3; Nurses: 2 ; Pharmacists: 1; Psychologists: 1; Social worker: 1 Discharge
support
Counselling; Referral Public
transport
Bus – Bell Street; Train – Hurstbridge/Eltham line, Heidelberg station
AUSTRALIAN DRUG FOUNDATION – DRUGINFO CLEARINGHOUSE LEVEL 12, 607 BOURKE ST PO Box 818 NORTH MELBOURNE 3051 MELBOURNE T: 03 9611 6100 F: 03 8672 5983 E:adf@adf.org.au W:www.adf.org.au Nearest Intersection
Bourke and King Streets CostFree; some library charges apply
HoursMon-Fri 9am-5pm; 24-hour answering service and transfer to counselling
ServicesOnline and telephone drug and alcohol information service; Community outreach and eduation; Publications around drug and alcohol use including publications for children and practitioners; Workplace education DrugInfo Line: 1300 85 85 84; Cannibas Information and Helpline: 1800 30 40 50; Family Drug Support: 1300 368 186
PhilosophyPrevention of drug-related harm by providing accessible, high-quality information on drugs and drug prevention to workers and the community.
EligibilityNo restrictions Exclusion criteria Other states Special interest
Youth; ATSIC; Ethnic groups Public
transport
Train – Flagstaff station
BALLARAT COMMUNITY HEALTH 710 STURT STREET BALLARAT 3350 T: 5338 4500 F: 5332 6617 E:info@bchc.org.au W:www.bchc.org.au CostFree
Hours11am – 1pm Monday to Friday
ServicesServices available are able to assist in treatment and support to effect and maintain change, assistance in controlling drug use, or support to reduce the harms associated with drug use. These services are also designed to meet the needs of individuals families and significant others.
All the services are accessed via the AoD Duty worker - please call 5338 4500 11am – 1pm Monday to Friday
Health Promotion
Early intervention programs and promotion of healthy lifestyle choices for the general community, including education programs within schools
Mobile Drug Safety
Access to information and education on safer using, the opportunity to talk about general health and well-being issues, and referral to a range of services including specialist alcohol and drug medical services.
Counselling
Psychological support and continuing care for people affected directly or indirectly by alcohol and other drug use. This service can be accessed by individuals, families or significant others directly affected by alcohol and drug use.
Withdrawal
Assessment for detoxification from alcohol and other drugs, including homebased and outreach withdrawal services
AOD Youth Outreach (11-25 years of age)
Youth Outreach provides holistic support to young people, their families and significant others who are concerned about alcohol and drug use or that of someone close to them. Waiting times for counselling and withdrawal vary according to demand.
Needle Syringe Program (NSP) 9am - 5pm weekdays
Needle Syringe Program offers access to clean injecting equipment,disposal for used needles, health information and education, support and referral to other health services. You can access Needle Syringe Program information and resources during the day at Sturt St, Cooinda and Sebastopol sites.
PhilosophyTo assist clients reach their stated goals in terms of substance misuse. A harm minimisation focus and client-centred practice.
EligibilityThis service can be accessed by individuals, families or significant others directly affected by alcohol and drug use.
AssessmentAll the services are accessed via the AoD Duty worker - please call 5338 4500 11am – 1pm Monday to Friday. Withdrawal Assessment for detoxification from alcohol and other drugs, including homebased and outreach withdrawal services AOD Youth Outreach (11-25 years of age).
Waiting period
Waiting list applies for counselling Support
groups
Youth Outreach provides holistic support to young people, their families and significant others who are concerned about alcohol and drug use or that of someone close to them. Waiting times for counselling and withdrawal vary according to demand. Needle Syringe Program (NSP) 9am - 5pm weekdays Needle Syringe Program offers access to clean
injecting equipment,disposal for used needles, health information and education, support and referral to other health services. You can access Needle Syringe Program information and resources during the day at Sturt St, Cooinda and Sebastopol sites.
Special interest
Youth; Acquired brain injury (ABI)
StaffingStaffing: Experienced AoD counsellors, detox nurses,and youth outreach workers. Mental health,and community education and outreach workers as well as doctors,hepC nurse neeedle exchange and mobile safety support.
NoteSebastopol 260 Vickers Street, Sebastopol P: 03 5338 4500 F: 03 5336 1613
BANYULE COMMUNITY HEALTH SERVICE 21 ALAMEIN ROAD WEST HEIDELBERG 3081
T: West Heidelberg 9450 2000; Greensborough 9433 5111 F: West Heidelberg 9459 5808; Greensborough 9435 8922 W:www.bchs.org.au
Nearest Intersection
Cnr Alamein and Catalina Streets CostFree
HoursMon-Thurs 8am-6pm; Fri 8am-5pm
ServicesDrug and alcohol counselling for users and non-using family members and significant others; Screening and assessment of drug and alcohol and co-morbid mental health issues; Youth outreach; Psychosocial assessments; Information on methods and service options for withdrawal; Relapse prevention; Harm minimisation information; A range of therapies, including: Cognitive Behaviour Thearpy, Motivational Interviewing and Acceptance and Commitment Therapy; Secondary consultation and referral services. PhilosophyWe work within a social model of health, encouraging individual, family and community
responsibility for and participation in improving health and wellbeing. EligibilityResidents of City of Banyule, Whittlesea and Nullimbuk.
AssessmentBy telephone via the intake system (see number above) Referral
source
All sources including self-referral Support
groups
Family drug support group; General health and family groups Special
interest
Youth; Women; Gay men/women; Ethnic groups; Physically disabled; Aboriginal and Torres Strait Islander groups
ContractsTreatment plans
BARKLY STREET MEDICAL CENTRE 60 BARKLY STREET ST KILDA 3182 T: 9534 0531 F:9534 6159 E:bsmc@svhm.org.au Nearest Intersection
Alma Road and Barkly Street CostMedicare bulk billed
HoursMon-Fri 9.30am-5pm
ServicesAIDS/Hepatitis info and support; Psychiatry; Medical treatment; Pharmacotherapy -methadone and buprenorphine; Women’s health; Share care
Exclusion criteria
Attendance not allowed under influence and/or if a person is aggressive, threatening, violent or verbally abusive
AssessmentBy telephone for appointment Waiting periodUsually no more than 1-2 days Support groupsHepatitis C clinic
StaffingDoctors; Nurses; Counsellors Discharge
support Referral
Public transportBus – 246; Tram – 67
BARWON HEALTH: DRUGS AND ALCOHOL SERVICES 40 LITTLE MALOP T: 421 58700 F: 421 58793 E:dts@barwonhealth.org.au W:www.barwonhealth.org.au/drug-and-alcohol-services CostFree/Medicare
STREET GEELONG 3220
HoursMon-Fri 9am-5pm except Wed 11am-5pm
ServicesIntake Assessment and Referral; Targeted Intervention: 1:1 Counselling and Home Based Withdrawal support; Therapeutic and Psychoeducational Groups Programs; Addiction Medicine Consultant; Acquired Brain Injury/Alcohol and Other Drugs Clinical Consultancy; Family Inclusive services; Pharmacotherapy Clinic and Outreach support; Needle and Syringe Program - mobile and secondary fixed site.
PhilosophyProvision of a non-judgmental service for people with substance abuse and mental health issues, utilising principles of harm minimisation and recovery oriented practices.
EligibilityResidents of the Barwon region
AssessmentContact with intake worker via telephone or drop in Referral
source
Via the Intake Service by telephone or drop in. Support
groups
Making Changes - an open ongoing therapeutic group for people with substance use difficulties; Cautious with Cannabis program - provides education to assist people who are concered about their own or others cannabis use; SHADES - assists people who have dual diagnosis of substance abuse and anxiety or depression
StaffingNurses; Counsellors; Drug safety workers; Youth outreach workers
BASS COAST COMMUNITY HEALTH CENTRE 1 BACK BEACH ROAD SAN REMO 3925
T: San Remo: 5671 9200; Wonthaggi: 5671 3500; Cowes: 5671 9280 F: 5672 5929
E:bcchs@bcchs.com.au W:www.bcchs.com.au
CostPayment for some services is required AdmissionMon-Fri 9am-5pm
ServicesReferrals; Withdrawal services; Youth forensic services; Adult counselling forensic services; Counselling, Consultancy and Continuing Care program; Pharmocotherapy; Dual diagnosis; Self management and recovery program and training; Needle and syringe program; Alcohol and drug day program; Rural outreach
PhilosophyBest practice provision of community health/primary care across Bass and South Coast Shires.
EligibilityThe community of people affected by drug and alcohol issues including users, family, friends, and employers.
AssessmentReferrals by telephone initially - can be made by self or by a health care worker Referral
source
Agency; Doctor; Self-referral Support
groups
Numerous groups, please enquire Special
interest
Youth; Women; Men; Dual diagnosis Discharge
support
Counselling; Referral; After care
BAYSIDE COUNSELLING 4 GLEN EIRA AVENUE RIPPONLEA 3185 T: 9018 9356 W:www.bayside-counselling.com.au
Cost$95 for one hour individual session; $130 for one hour couple session. Rebates are available for health card holders.
ServicesCounselling around issues of alcohol and drug addiction, anger management,
relationships, anxiety, depression, grief/loss and trauma; Group education and workshops on a range of subjects, including addiction, are available.
PhilosophyClient-centred approach, working with clients to resolve issues and make choices in a caring and supportive environment.
AssessmentBy telephone, appointment, referral. No referral required. Support
groups
Anxiety Support Group; Living with Stress Special
interest
Youth; Women; Men; Lesbian; Gay StaffingCounsellors: 2
Public transport
BELEURA CLINIC CNR STUMPY GULLY AND BUNGOWER ROADS MOOROODUC 3933 T: 5976 0888 F: 5975 9144 W:www.beleuraprivate.com.au
CostPrivate health insurance recommended Hours7 days 24-hours
ServicesAccommodation; Alcohol service; Assessment referral service; Counselling; Alcohol detox – medical; Education programs; General health care; Medical treatment; Outpatient withdrawal; Rehabilitation – residential for men and women; Specialist family program; Withdrawal –residential
PhilosophyTo assist people to stop drinking and rebuild their confidence and self-esteem in an understanding and supportive environment.
EligibilityAny person with an alcohol problem above 18 years of age. Exclusion
criteria
Any person using illicit drugs
AssessmentAppointment with counsellor for assessment Referral
source
Agency worker; Counsellor; Doctor; Health worker; Self-referral; Family member Support
groups
Women’s and men’s, family and children’s groups
StaffingDoctors: 3; Nurses: 6; Pharmacists: 1; Counsellors: 3; Psychiatrist: 1; Psychologists: 2 Discharge
support
Counselling; Weekly day patient groups; Telephone support Length of stay28 days
Residential facilities Own room/shared BENDIGO COMMUNITY HEALTH SERVICES 13-25 HELM STREET PO Box 1211 Bendigo VIC 3552 KANGAROO FLAT 3552 T: 5430 0500 F: 5430 0544 E:bchs@bchs.com.au W:www.bchs.com.au
CostFree (small fee applies for pharmacotherapy) HoursMon-Fri 9am-5pm
ServicesABI consultant; BBV/STI resource centre; Cautious with Cannabis support program; Collaborative therapy; Counselling; Mobile drug safety; Needle Syringe program; Outreach pharmocotherapy; Pharmocotherapy service; Post withdrawal linkage support; Relapse prevention support; Residential withdrawal; Rural withdrawal (home based); Skills for Life program; Youth AOD counselling
PhilosophyTo provide accessible and flexible options within a harm minimisation framework. EligibilityPeople who have alcohol and other drug use issues.
AssessmentIntake duty worker available for initial information and assessment - call 5430 0500 Mon-Fri 9am-4pm; More comprehensive assessment required for access to certain programs
Waiting period
Waiting list for some programs: enquire with the Intake duty worker ContractsIndividual Treatment Plans
Discharge support
Counselling; Referral; Post-withdrawal linkage to counselling and rehabilitation services Residential facilities Own room BUOYANCY FOUNDATION OF VICTORIA 293 PUNT ROAD PO Box 2143 RICHMOND 3121 T: 9429 3322 F: 9428 3655 E:info@buoyancy.org.au W:www.buoyancy.org.au Nearest Intersection
Punt Road and Richmond Terrace CostFree
HoursMon-Fri 10am-5pm
ServicesAIDS/Hepatitis info and support; Alcohol service; Assessment referral service;
Complementary therapies; Counselling - for users, familiy, friends and partners; Detox – natural therapies; Drug service; Education programs; General health care; Information and
support service; Needle and syringe service; Outpatient – withdrawal; Prisoner and ex-prisoner service; Recreational activities; Self-care; Chinese herbs; Internet/email access for clients
PhilosophyOur charter is to relieve suffering caused by the adverse affects of drugs and its mission is to create and offer opportunities to participate in a culture of self-expression and
contribution. Although we focus on the effects of drugs and alcohol, our vision goes beyond that: Our vision is a world in which all people express themselves and recognize the contribution that each person is to life.
EligibilityDrug and alcohol related issues. AssessmentOn request
Waiting period
Clients invited to drop in - times set aside each day for new clients; Individual counselling appointments within 24-hours
Support groups
Parent and Significant Others Education group; referral to NA, AA etc; Mediation/relaxation group; Introduction to service group; Munchies – cannabis users’ support group; Art group; Young Vietnamese Women and Drugs group; Abuse self-care group
Special interest
Women; Men; Lesbian; Gay; Ethnic groups; Physically disabled ContractsNegotiated agreements with client as contract author
Discharge support Referral CARANICHE LEVEL 1, 260 Hoddle Street ABBOTSFORD 3067 T: 8417 0500 F: 9417 0181 E:admin@caraniche.com.au W:www.caraniche.com.au/index.php/aod-psychology-clin CostFree
ServicesThe Caraniche Community Alcohol and Other Drug Services is a free service funded by the Department of Health to meet the growing need for specialised alcohol and other drug treatment services in Melbourne's outer northern metropolitan areas. This service is based at both Craigieburn and Whittlesea and is staffed by a multidisciplinary team. Adults with alcohol and other drug issues may be offered the following; individual counselling, Cognitive
Behavioural Therapy, psychological support, group therapy, family therapy or case coordination.
EligibilityAnyone who lives in, works in, or has an association with the cities of Craigieburn and Whittlesea and surrounding areas, and fits in to one or more of the following categories: adults with alcohol and other drug issues, people concerned about a family member, children of a substance using parent / guardian, parents concerned about their children's alcohol or drug use or employers concerned about an employee's alcohol or drug use.
Note Caraniche Whittlesea 1/81 Church Street Whittlesea Vic 3757 Ph: 9719 1300 Fax: 8339 6888 whittleseaaod@caraniche.com.au Caraniche Craigieburn 180 Craigieburn Road Craigieburn Vic 3064 Ph: 8339 6800 Fax: 8339 6888 craigieburnaod@caraniche.com.au Caraniche Epping 25 Miller Street Epping Vic 3076 Ph: 9719 1300 Fax: 8339 6888 whittleseaaod@caraniche.com.au CASTLEMAINE DISTRICT COMMUNITY HEALTH CENTRE (CHIRP) T: 5479 1000 F: 5472 3221 W:www.cdchcastlemaine.com.au/index.html CostFree
13 MOSTYN STREET CASTLEMAINE 3450
ServicesAlcohol counselling service; Assessment referral service; Community information centre; Community health centre; Counselling; General health care; Information and support service; Needle exchange - secondary; Withdrawal - home-based
PhilosophyPrimary care based on a social model of health; D&A services operate within a harm minimisation framework and include assessment, education, counselling, support and referral as appropriate.
EligibilityNo specific criteria; service is funded to see users, partners and any involved supporters. AssessmentAppointment can be made by phone or by attending Duty time of 1-3pm daily
Waiting period
Subject to demand, most clients seen within 2 working days Referral
source
Referrals from practicioners can be made through www.connectingcare.com
CATHOLIC CARE ALCOHOL AND OTHER DRUG FAMILY SERVICE (ST MARY OF THE CROSS CENTRE) 23 BRUNSWICK STREET FITZROY 3065 T: 8417 1200 F: 8417 1299 E:aodfs@ccam.org.au W:www.ccam.org.au/alcohol-and-other-drugs/ Nearest Intersection
Brunswick Street and Victoria Parade CostFree
HoursMon-Fri 9am-5pm; Sessional counselling to 7pm; Support groups at night and weekends; After hours crisis support available to clients
ServicesAssessment and referral service; Counselling for individuals, couples, and extended family and friends; Therapeutic and educational groups for family members; Supported
playgroups for families affected by alcohol and other drug use; Community programs aimed at supporting and strengthening families; Spiritual help and support; Information and education; Community development; Support needs for Vietnamese families of drug users PhilosophyA service of CatholicCare open to all, focusing on supporting families with issues around
alcohol and drug use.
EligibilityPeople with concerns about drug and alcohol abuse. AssessmentBy telephone
Waiting period
Normally within a week Support
groups
Family information sessions; Vietnamese Parents support group Special
interest
Parents, siblings and children of problematic alcohol and drug users; Vietnamese families StaffingPsychologists/Counsellors; Drug & Alcohol Counsellors; Volunteers; Multilingual Services:
Vietnamese, Cantonese; Community development workers; Education workers Public
transport
Tram - 10, 11, 12, 31, 42, 108, Stop 17; or 112, Stop 13; Train - Parliament station NoteAlcohol and Other Drug Family Service is also based at Footscray, Bundoora and Noble
Park locations. CENTRAL BAYSIDE COMMUNITY HEALTH SERVICE 335-337 NEPEAN HIGHWAY PARKDALE 3195 T: 8587 0200 F: 8587 0210 E:info@cbchs.org.au W:www.cbchs.org.au CostFree
HoursMon-Fri 8.30am-5pm
ServicesAlcohol service; Community health centre; Counselling, Consultancy and Continuing Care program; Drug service; Home based withdrawal; General health care; Outpatient
withdrawal; Gamblers Help; Secondary needle syringe program (Chelsea); Youth outreach PhilosophyProvides a confidential, non-judgmental, harm minimisation approach.
AssessmentTelephone Mon-Fri 9-5pm StaffingDoctors; Nurses; Counsellors
CENTRAL GIPPSLAND HEALTH SERVICE GUTHRIDGE T: 03 5143 8600 F: 03 5143 8633 E:enquiries@cghs.com.au W:www.cghs.com.au
PARADE SALE 3847
CostFees commence at $3.30 per visit
ServicesAlcohol service; Community health centre; Counselling; Drug service; Education
programs; Emergency aid; General health care; Information and support service; Medical treatment; Access to a wide range of co-located services
PhilosophyEncompasses quality care, accessibility, innovation, professionalism, continuum of care, improving performance, safe environment, teamwork, consumer respect, confidentiality and client rights.
EligibilityAs per assessment through initial counselling, referral and Intake Assessment Team. Exclusion
criteria
Violent behaviour
AssessmentOn presentation, by telephone, by appointment with a counsellor or doctor or by inter-agency referral
Support groups
On a needs basis by request
StaffingDoctors; Nurses; Counsellors; Psychologists; Volunteers Discharge
support
Counselling; Referral; Financial aid; Home-based support; Referral to other agencies or co-located services CENTRAL HUME ALCOHOL AND OTHER DRUG SERVICES (CHAODS) 90-100 OVENS STREET PO Box 224 WANGARATTA 3676 T: 5723 2000 F: 5722 2313 W:www.ovensandking.org.au CostFree
HoursMon-Fri 9am-5pm
ServicesReferral to residential withdrawal/rehabilitation programs; Acohol and other drug counselling PhilosophyTo support clients to achieve their personal optimal outcomes in relation to managing a drug
or alcohol use problem using a harm minimisation approach.
EligibilityAny person with a drug and/or alcohol use related problem and their carers and families. AssessmentBy appointment
NotePart of Ovens and King Community Health Service
CHEMICAL DEPENDENCY UNIT (CDU) MATERNITY SERVICES RYRIE STREET GEELONG 3220 T: 4215 2068 E:marionw@barwonhealth.org.au Nearest Intersection
Bellerine and Ryrie Street CostFree
ServicesSpecialist obstetric midwifery and social work care; Education and support; Paediatric care; Special methadone prescriber; Referral to other agencies
PhilosophyRecognises the rights of women as individuals and their entitlement to treatment without prejudice – while considering individual experiences of drug use and specific
psychosocial, medical and midwifery needs.
EligibilityPregnant women who are using alcohol and other substances. AssessmentOn first visit – psychosocial, medical and obstetric assessment Waiting periodNone
Referral source
Self-referral; Doctor; and other referral Support
groups
Childbirth education; Postnatal depression support; Supporting Kids and Their Environment (SKATE); Playgroup; Family and art therapist
Discharge support
Counselling; Referral to outreach/community services; Home-based support Public
transport
Bus – any going to Geelong City
NoteThe Unit is housed within Geelong Hospital
COBAW COMMUNITY HEALTH SERVICE 47 HIGH STREET PO Box 146 KYNETON 3444 T: 5421 1666 F: 5422 2161 E:admin@cobaw.vic.gov.au W:www.cobaw.vic.gov.au
CostNot for A&OD services HoursMon-Fri 9am-5pm
ServicesAccommodation assistance; AIDS/Hepatitis info and support; Alcohol service; Assessment referral service; Counselling; Drug service; Education programs; Info and support service; Needle exchange – secondary; Outpatient withdrawal; Forensic counselling programs e.g. Drug Diversion Program; Youth outreach; Rural withdrawal service; Pre-sentence (Court appearance) assessment; Family counselling
EligibilitySpecific to range of services; duty worker will support enquirers to access appropriate services.
Exclusion criteria
Danger posed to others is of high risk; requested service is unavailable or another service is more appropriate, e.g. where mental illness issues are a priority
AssessmentBy telephone, or appointment if complex; duty workers collect information for allocation to welfare services Waiting period Minimum waiting Support groups
Range of support groups available Special
interest
Women; Men; Lesbian women; Gay men; Intellectually disabled; Physically disabled; Aged StaffingNurses: 2; Counsellors: 4; Drug youth outreach worker: 1
COBRAM DISTRICT COMMUNITY HEALTH CENTRE BROADWAY STREET PO Box 252 COBRAM 3644 T: 5871 0900 F: 5872 2406 E:cobram@humehealth.org.au W:www.cobramdistricthospital.org.au
CostFree; Charges for some programs HoursMon-Fri 8:30am-4:30pm
ServicesCentre Against Sexual Assault; Child and adolescent mental health; Drug and alcohol counselling; Family violence, financial, problem gambling and general counselling; Psychiatric treatment team; Mental illness fellowship; Housing assistance; Visiting services PhilosophyNo closed doors.
Exclusion criteria
Client refusal Referral
source
Self-referral or health professional Special
interest
Youth; Women; Men; Ethnic groups; Disadvantaged
COLAC AREA HEALTH, ALCOHOL AND OTHER DRUG SERVICE 2-28 CONNOR STREET Colac Hospital, Corangamite Street COLAC 3250 T: 5232 5140
E:Email through website W:www.swarh2.com.au/cah
CostFree
HoursMon-Fri 9am-5pm
ServicesAlcohol service; Assessment referral service; Drug and alcohol counselling; Counselling, Consultancy and Continuing Care program; Drug service; Referral to withdrawal units and residential rehabilitation programs; Alcohol and other drug supported accommodation program; Rural Outreach Diversion program; Youth outreach; Needle and syringe program PhilosophyHolistic and non-judgmental support provided for people affected by alcohol and drug use AssessmentCase Manager, then referral to other services
Support groups
Parent Support; Hep C Special
interest
Youth; Women
ContractsContracts regarding visitors, phone use and client movements used for clients undergoing inpatient withdrawal CONNEXIONS, A PROGRAM OF JESUIT SOCIAL SERVICES 1 LANGRIDGE STREET PO Box 1141 T: 9415 8700 F: 9415 7733 E:connexions@jss.org.au W:www.jss.org.au/programs/mental-health-support-and-Nearest Intersection
Smith and Gertrude Streets CostFree
COLLINGWOOD 3066
HoursMon-Fri 9am-5pm
AdmissionDuty System: Mon-Fri all day
ServicesComplementary therapies; Counselling; Drug service; Education programs; Specialist youth service; Dual disordered mental health/drug and alcohol issues; Intensive support and outreach
PhilosophyInclusive approach – ‘We attempt to help either by ourselves or by referring to other agencies’.
EligibilityYoung people aged 16-28 experiencing co-existing mental health issues and alcohol and substance misuse.
Exclusion criteria
People under 16 and over 28; People without mental health issues
AssessmentInterview sheet completed via telephone or face to face; If interview criteria met, matter is referred to clinical team and either accepted or referred
Waiting periodDepending on spaces available
Referral sourceSelf-referral or referral from health care provider
Special interestYouth; Women; Men; Lesbian women; Gay men; Ethnic groups; Mentally unwell ContractsOccasionally individual agreements with the client are made under specific
circumstances e.g., in accommodation support you cannot use drugs on the property. Discharge
support
Counselling; Telephone support Length of stayAs long as client needs and benefits
NoteClients are voluntary, and choose from range of programs offered.
COURT NETWORK GROUND FLOOR, 565 LONSDALE ST MELBOURNE 3000 T: 1800 681 614 E:admin@courtnetwork.com.au W:www.courtnetwork.com.au CostFree
HoursMonday to Friday 9am-5pm
ServicesInformation about the court process, support at court and referral to specialist services for people in contact with the justice system.
PhilosophyTo provide effective and innovative support, information and referral services to court users. To lessen the emotional trauma of going to court and to empower court users.
EligibilityOver the phone or in person at any of our offices co-located in courts across Victoria. Referral
source Self.
StaffingTrained volunteers working in courts across Victoria.
NoteMultiple locations statewide including: Melbourne City, Broadmeadows, Collingwood, Dandenong, Frankston, Heidelberg, Sunshine, Ringwood, Ballarat, Bendigo, Echuca, Geelong, Gippsland, Warrnambool, Mildura, Shepparton, Wodonga and Wangaratta.
CYRENE CENTRE, THE SUITE 5, 49-54 DOUGLAS STREET PO Box 152 NOBLE PARK 3174 T: 9574 6355 F: 9574 6833 E:thecyrenecentre@hotmail.com W:www.thecyrenecentre.org.au CostFree
HoursMon-Tues, Thurs-Fri 10am-7pm
ServicesAssessment referral service; Counselling for individuals, families, parents and groups; Support groups for family members; Information and education; Community development; Spiritual help and support; Assistance to ministers and pastoral carers; Cross-cultural counselling; Multi-lingual, multi-cultural service provision
PhilosophyTo provide support to families with issues around drug use; A project of the Dandenong Deanery of the Catholic Archdiocese of Melbourne, open to all; Client centred approach. EligibilityPeople with concerns about drug and/or alcohol abuse.
AssessmentBy telephone Waiting
period
Normally within 2 weeks Support
groups
Parent information sessions (English and Vietnamese) Public
transport
DAREBIN COMMUNITY HEALTH CENTRE 125 BLAKE STREET RESERVOIR EAST 3073
T: 8470 1111; Telephone Interpreting Service - 131 450 F: 8470 1107
W:www.dch.org.au
CostVariable - may be waived
HoursMon-Fri 9am-5pm; evening appointments by arrangement
ServicesAboriginal/Koori service; Assessment referral service; Community health centre; Counselling; Education programs; General health care; Medical treatment; Needle exchange – primary; Self-help; Specialist family program; Specialist youth service; Substitute program – methadone (East Resevoir, PANCH and Northcote sites) PhilosophyPeople should have control of their own health care and be able to participate in the
community and have input into services offered. Good health is a result of social, emotional and physical wellbeing.
EligibilityPeople who live in or have connections to the City of Darebin (some exceptions if workload allows).
Exclusion criteria
Violence towards workers; Outside geographical area AssessmentService co-ordination
Waiting period
No waiting for priority clients – suicidal, young people, Kooris, refugees Referral
source
Most sources, including self-referral Support
groups
A range of groups available - enquire online or by calling 8470 1111 Special
interest
Youth; Women; Men; ATSIC; Ethnic groups
StaffingDoctors; Dentists; Nurses; Counsellors; Psychologists; Allied health workers; Primary NSP staff
NoteOther sites at 42 Separation Street, Northcote, tel 9489 1388 (NSP and weekly evening methadone/buprenorphine program – contact via Direct Line) and PANCH, 300 Bell Street, Preston, tel 9485 9000 (methadone/buprenorphine program). Co-located services include gambling counselling, optometry and disability case management.
DASWEST, DRUG AND ALCOHOL SERVICES -WESTERN HEALTH 3-7 ELEANOR STREET FOOTSCRAY 3011 T: 8345 6682 F: 8345 6027 W:www.wh.org.au Nearest Intersection
Ballarat Road and Eleanor Street CostFree
HoursMon-Wed, Fri 9am-5pm; Thur 10am-5pm
ServicesAlcohol service; Assessment referral service; Counselling (forensic); Drug service; Detox -medical (within hospital); Home-based detox; Outpatient withdrawal; Specialist youth service; Substitute programs - methadone, buprenorphine, and naltrexone; Home-based and residential withdrawal; Dual diagnosis; Women's community residential unit; Family support
PhilosophyIn collaboration with local community, offers non-judgmental, flexible support and treatment for individuals and families affected by substance abuse; Open, welcoming and non-intimidating environment where everyone is viewed equally; Based on harm
minimisation principles, with wide range of treatment options. EligibilityNo specific criteria
AssessmentTelephone screening, then assessment appointment and referral to appropriate program/s; drop in any time for initial assessment
Waiting period
1 - 2 weeks for assessment Support
groups
Available for clients discharged from hospital detox ward; forensic clients offered a weekly group
Special interest
Youth; Women; Men; Children; People with diagnosed mental illness who are also affected by substance use
ContractsFor pharmacotherapy treatment program; admission to women's, youth and adult withdrawal programs
StaffingWide range includes doctors, nurses, counsellors (forensic), psychologists, psychiatrists, social workers; multi-disciplinary team
Discharge support
Counselling; Referral; Home-based support Public
transport
Train - West Footscray station; Bus - 410, 216, 219, 220, 223; Tram - 82 Length of
stay
Average of 7 days for adult, 14 days for youth Residential
facilities
Own room
NotePart of Western Hospital. DASWest Adult and Specialist Service located at 3-7 Elenor St, Footscray; DASWest Community and Residential Withdrawal Unit located at 9-13 Eleanor St, Footscray; DASWest Youth and Family Services located at 49 Nicholson St, Footscray
DELMONT PRIVATE HOSPITAL 300 WARRIGAL ROAD GLEN IRIS 3146 T: 9805 7333 F: 9808 8658 E:delmont@delmonthospital.com.au W:www.delmonthospital.com.au Nearest Intersection
Bath Road and Warrigal Road CostPrivate health insurance preferred
Hours24 hour inpatient detoxification program; Day program patients can attend during the day or evening if convenient
ServicesAlcohol and drug service; Assessment referral service; Complementary therapies; Counselling; Withdrawal – medical; Education programs; Inpatient supervised withdrawal; Day programs
PhilosophyDrug and alcohol issues are treated in a relapse prevention context that enables participants to gain a better understanding of the links between specific lifestyles and substance abuse, rather than as a standalone problem.
EligibilityPeople with an addiction problem who can enter a payment agreement (or family members).
Exclusion criteria
Active use/intoxication while in attendance of therapy program; failure to abide/agree with contract; people without private health insurance or who cannot self-fund
AssessmentAdmission requires assessment by doctor Waiting periodDependent on bed availability
Support groups
Early and long-term Relapse Prevention Groups; Educational sessions regarding the psycho-social effect of drugs and interpersonal conflict
ContractsConditions sheet to be signed and witnessed
StaffingRegistered nurses; General practioners; Social workers; Psychologists; Occupational therapists; Creative arts therapists; Drug and alcohol counsellors; Allied health professionals
Discharge support
Counselling; Relapse prevention group Public
transport
Bus – 700, 701; Tram – 75, Warrigal Road stop; Train – Ashburton station, Alamein line Length of stay7-10 days
Residential facilities Own room DEPAUL HOUSE, ST VINCENT’S HOSPITAL 9 BRUNSWICK STREET c/- St Vincent’s Hospital, PO Box 2900 FITZROY 3065 T: 9288 2624 F:9288 2623 E:josie.tait@svhm.org.au Nearest Intersection
Victoria and Brunswick Streets CostFree
Hours7 days 24-hours
AdmissionMon-Fri 9am-1.30pm by appointment
ServicesAssessment referral service; Detox – medical; Withdrawal – residential EligibilityA need to withdraw from licit or illicit substances; unable to withdraw in home
environment; aged 18yrs and over (may accept younger adolescents referred by adolescent services).
Exclusion criteria
Unstable medical or psychiatric illness requiring treatment; people with a history of behavioural disturbance or violence in the service may be prevented from immediate return; do not usually take couples together; check for any restrictions
AssessmentTriage Line – Mon-Fri between 1.30pm and 3.30pm, call 9288 2016 for assessment. Telephone assessment for inclusion on waiting list; daily contact with client or caseworker while waiting for entry
Waiting periodSubject to bed vacancy and risk priority; usually 1 week Referral
source
Agency worker; Counsellor; Department of Human Services; Doctor; Health worker; Self-referral; Open
Support groups
In-house program groups Special
interest
Women; Men; ATSIC; Ethnic groups
ContractsPersonal property, disposal of drugs, alcohol and equipment agreement and financial disclaimer form signed by staff and client
StaffingDoctors; Nurses; Volunteers; Welfare workers; Some staff also former users Discharge
support
Counselling; Referral; Residential rehab referral or placement; Links to housing support and psychiatric services
Public transport
Tram – 13, 14, 23, 24, 30, 109, 112 (St Vincent’s Plaza) or 86, 96 (Nicholson Street); Train: Parliament Station, Lonsdale Street exit Access: Disabled
Length of stayVaries Residential facilities Individual rooms DIRECTLINE LOCKED BAG 22 COLLINGWOOD 3066 T: 1800 888 236 E:info@turningpoint.org.au W:www.turningpoint.org.au CostFree
Hours7 days 24-hours
ServicesOnline 24-hour counselling for alcohol and drug problems, www.counsellingonline.org.au; Telephone counselling (24-hour) and referral to treatment and support services across Victoria
PhilosophyServices provided within a harm minimisation framework in a manner which empowers the caller and enables them to explore their concerns and options in a supportive and professional environment.
EligibilityNo restrictions
AssessmentTelephone anytime to speak with a D&A counsellor
StaffingA multidisciplinary team of D&A counsellors and nurses, social workers, psychologists and youth workers; medical backup on an on-call basis through the DACAS Service
NoteReferrals also to: D&A counselling; Withdrawal services; Self-help and peer support services; Drink drug drive services; Pharmacotherapy services. Client target group includes people using alcohol or drugs and people affected by an alcohol or drug problem
DJERRIWARRH HEALTH SERVICES BACCHUS MARSH COMMUNITY HEALTH CENTRE Turner Street BACCHUS MARSH 3340 T: 8746 1100 F: 8746 2632 E:info@djhs.org.au W:www.djhs.org.au CostFree
HoursMonday, Wednesday, Thursday, Friday 9.00am – 12.00noon
ServicesAlcohol and other drug counselling service for those directly affected by alcohol & other drug use and their families or carers. Community education and information to schools, community agencies and others.
EligibilityAll residents or people who work or study in the Moorabool local government area. Referral
source
Self-referral, medical practitioners or other health professionals or from other agencies. StaffingCounselling Duty worker at Melton Community Health Centre. Duty Worker: Melton - Monday,
Wednesday, Thursday, Friday 9.00am – 3.00 p.m. Melton Community Health Centre Corner Yuille & High Street. Melton, 3337. (view map) P: 8746 1100 F: 9743 8640
EASTERN DRUG & ALCOHOL SERVICE (EDAS) NO SINGLE LOCATION T: 1300 650 705 W:www.edas.org.au CostFree
HoursMon-Fri 9am-5pm – limited after hours by negotiation AdmissionMon-Fri 10am-4pm (on 1300 650 705)
ServicesAlcohol service; Assessment referral service; Community health centres; Correction treatment service at some locations; Counselling (youth, adult and family); Drug service; Information and support service; Specialist youth service (for ages 12-21); Outreach PhilosophyTo provide an accessible, flexible and holistic treatment service based on current harm
minimisation approaches.
EligibilityAnyone whose life is affected by substance abuse issues. AssessmentBy telephone (central number – regional duty system)
Waiting period
None Support
groups
Female carers of substance users; Parent support group Special
interest
Youth; Women; Men
StaffingCounsellors; Social workers; Family counsellors; Youth workers; ABI/AOD specialist consultant
NoteLocated at community health centres throughout Eastern Region.
EASTERN HEALTH ALCOHOL & DRUG SERVICE (EHADS) GROUND FLOOR, 43 CARRINGTON ROAD BOX HILL 3128
T: 9843 1288 F: 9843 1266
W:www.easternhealth.org.au CostFree
HoursResidential Services: 7 days 24-hours; Assessment and Home-based and Outpatient Withdrawal: Mon-Fri 9am-5pm
ServicesAlcohol and drug service; Assessment referral service; Counselling (forensic); Complementary therapies (residential unit only); Service offered to correctional clients; Detox – medical; Home-based withdrawal; Outpatient withdrawal; Mobile overdose response service (9am-5pm); Information and support service; Addiction medicine consultancy; GP support
PhilosophyHarm minimisation and empowerment for positive change in health and life. EligibilityIn need of withdrawal from drugs and/or alcohol.
AssessmentTelephone to make an appointment for assessment (treatment planning session). A number of options will be discussed.
Waiting period
Some might apply Referral
source
No referral required ContractsIndividual agreements
StaffingNurses; Counsellors; Volunteers; Welfare workers Discharge
support Referral Public transport
Train - Box Hill station Length of
stay
7-10 days (residential stay) Residential
facilities
Own room
NoteOperated from Eastern Health, affiliated with Box Hill Hospital; includes Wellington House Residential Service, Box Hill, tel: 9895 4939
ECHUCA REGIONAL HEALTH PRIMARY CARE MEDICAL CONSULTING SUITES, 17 T: 5485 5800 F: 5485 5885 E:enquiries@erh.org.au W:www.erh.org.au/alcohol-and-other-drugs.html CostFree; except Drink Drive Program HoursMon-Fri 8.30am-5pm
FRANCIS STREET ECHUCA 3564
ServicesAlcohol and drug counselling for individuals, families, and couples; Referral to residential rehabilitation programs; Substitute programs - methadone and suboxone; Youth Rural Outreach Diversion Worker; Education and information; Drink Drive Program; Drug Diversion Program; Youth alcohol and drug counselling
PhilosophyAims to promote, maintain and improve the health status of all people in the Echuca-Moama subregion through provision of comprehensive health services. EligibilityPeople affected directly or indirectly by alcohol and other drugs.
AssessmentPresentation to service and appointment made Waiting
period Varies
StaffingNurses; Counsellors; Doctors; Pharmacists Discharge support Counselling; Referral FAMILY DRUG SUPPORT PO BOX 7363, LEURA, NSW 2780 T: SUPPORT LINE 1300 368 186 (24 Hrs) E:admin@fds.ngo.org.au
CostThe cost of a local call Australia wide
ServicesTo assist families throughout Australia to deal with alcohol and drug issues in a way that strengthens relationships and achieves positive outcomes. They offer a seven day, 24 hour telephone line Australia-wide, manned by volunteers offering help to diffuse crisis, proffering strategies for coping and giving any information required.
PhilosophyTo primarily support families struggling as a result of drug use. They aim to assist in any way possible to empower families to cope with the realisation of their situation and to survive it intact. To this end we offer a seven day, 24 hour telephone line Australia-wide, manned by volunteers offering help to diffuse crisis, proffering strategies for coping and giving any information required. FAMILY RESOURCE CENTRE, DAVEY HOUSE GRAHAM STREET Wonthaggi Hospital WONTHAGGI 3995 T: 5671 3278 F: 5671 3378 E:frc@bcrh.com.au W:www.bcrh.com.au CostFree
HoursMon-Fri 9am-5pm
ServicesCommunity information centre; Counselling; Financial counselling; Specialist family program; Family D&A counselling, Needle and syringe program
PhilosophyFully integrated health and community service which optimises care, dignity, client choice and quality outcomes.
EligibilityA family member who is affected by drugs or alcohol. Exclusion
criteria
Extreme violence
AssessmentBy telephone through the Family Support Team Leader Support
groups
On a needs basis
ContractsStated goals (Care Plans) agreed and signed, copy kept on file StaffingPeer workers; Counsellors
NotePart of Base Coast Regional Health, Wonthaggi Hospital, which provides a number of services to people living in the Bass Coast Shire
FIRST STEP PROGRAM 42 CARLISLE STREET ST KILDA 3182 T: 9537 3177 F: 9537 0133 E:info@firststepprogram.org W:www.firststepprogram.org Nearest Intersection
Carlisle and Barkly Streets CostServices bulk billed
HoursMon, Wed-Fri 9am-5pm; Tuesday 9am-7pm
ServicesDrug and alcohol counselling; Substitute programs – methadone and naltrexone PhilosophyOur vision is to minimise the effects of addiction and the problem it creates in people’s
lives. The First Step Program will provide safe and effective pathways for all people with addiction related issues to assist them to positively engage with the community.
EligibilityOpen
AssessmentCase by case appointment-based with Counsellor and Doctor
StaffingDoctors; Counsellors; Psychologists; Mental health nurses; Legal services; Volunteers; Infectious disease physicians
Discharge support
Ongoing support by telephone; Counselling; Medical consultation as required NoteCo-located services include access to free legal support and vocational support for
people wishing to enter into work or training.
GATEWAY COMMUNITY HEALTH 155 HIGH STREET (PO Box 173, WODONGA 3689) WODONGA 3690 T: (02) 6022 8888 F: (02) 6024 5792 E:info@gatewaycommunityhealth.org.au W:www.gatewaycommunityhealth.org.au CostFree
HoursMon-Fri 8.30am-5.30pm; After hours by appointment
ServicesAssessment referral service; Counselling, individual and family; Needle and syringe program; Pharmacotherapy program; Parent/carer support program; Diversion programs; Alcohol, tobacco and other drug services
PhilosophyTo raise awareness and reduce the level of harm associated with alcohol and other drugs for all members of the community, through harm minimisation strategies and appropriate interventions in a confidential and professional environment.
EligibilityAssessment provided to all referrals and new clients. AssessmentTelephone or on presentation; appointment with counsellor
Support groups
Parent Support Group StaffingNurses; Counsellors: 1
GIPPSLAND LAKES COMMUNITY HEALTH CENTRE - LAKES ENTRANCE 18-26 JEMMESON STREET PO Box 429, Lakes Entrance LAKES ENTRANCE 3909 T: 5155 8300 F: 5155 4057 E:contact@glch.org.au W:www.glch.org.au/ CostFree
HoursMon-Fri 8.30am-5pm
ServicesCounselling; Withdrawal programs; Post-withdrawal support; Supported accommodation program; Koori court diversion worker; Rural remote worker program; Rural outreach; Youth outreach; Needle Syringe Program (NSP)
PhilosophyHarm minimisation model operating as part of a multidisciplinary community health team. EligibilityIndividuals and families affected by the use of alcohol and/or other drugs within the East
Gippsland Shire.
AssessmentInitial contact to be made via our Intake Worker by telephoning: 5155 8300. Support
groups
Various health education groups and programs; Aboriginal health programs; Family Support; Family Violence Outreach; Men's Behavioural Change Program; LINX Reconnect; School Focused Youth Service
StaffingCounsellors; Doctor; Nurses; Support Worker Discharge
support
Post-withdrawal linkages - counselling, rehabilitation and housing support. Various support groups. GIPPSLAND LAKES COMMUNITY HEALTH CENTRE – BAIRNSDALE 281-285 MAIN STREET PO Box 429, Lakes Entrance BAIRNSDALE 3875 T: 5152 0052 F: 5153 1087 E:contact@glch.org.au W:www.glch.org.au/ CostFree
HoursMon-Fri 8.30am-5pm
ServicesCounselling; Withdrawal programs; Post-withdrawal support; Supported accommodation program; Koori court diversion worker; Rural remote worker program; Rural outreach; Youth outreach; Needle Syringe Program (NSP)
PhilosophyHarm minimisation model operating as part of a multidisciplinary community health team. EligibilityIndividuals and families affected by the use of alcohol and/or other drugs within the East
Gippsland Shire.
Support groups
Various health education groups and programs; Aboriginal health programs; Family Support; Family Violence Outreach; Men's Behavioural Change Program; LINX Reconnect; School Focused Youth Service
StaffingCounsellors; Doctor; Nurses; Support Worker Discharge
support
Post-withdrawal linkages - counselling, rehabilitation and housing support. Various support groups. GLENELG SOUTHERN GRAMPIANS DRUG TREATMENT SERVICE -QUAMBY HOUSE 5 FERN STREET C/- Portland and District Health, Bentinck Street PORTLAND 3305 T: 5521 0350 F: 5521 0378 E:bamcilroy@swarh.vic.gov.au W:www.swarh2.com.au/pdh
CostFree; except Drink Drive Program and supported accommodation rent agreements HoursMon-Fri 8.30am-5pm; after-hours on-call service available - 03 5521 0333
ServicesAssessment referral service; Drug and alcohol counselling; Needle Syringe Program; Nonresidential alcohol and drug dependence treatment; Substitute programs -methadone and buprenorphine; Outreach support services; Secondary consultation PhilosophyTo provide support and treatment options for clients, their families and/or significant others
who present with problems relating to alcohol and other drugs. EligibilityResidents of Glenelg Shire and Southern Grampians region. AssessmentAppointment required for assessment
Waiting period
Subject to bed availability ContractsContracts used for inpatients
StaffingRange of specialist and support staff Discharge
support
Counselling; Referral; Home-based support Length of stayVaries
GRAMPIANS COMMUNITY HEALTH 8-22 PATRICK STREET (MAIN BRANCH) STAWELL 3380 T: 5358 7400 F: 5358 4113 E:gch@grampionscommunityhealth.org.au W:www.grampianscommunityhealth.org.au CostFree
HoursMon-Fri 9am-5pm
ServicesSpecialist ABI/AOD assessment, treatment and monitoring; Counselling, Consultancy and Continuing Care program; Information, counselling, assessment, outreach, referral and ongoing case management; Drug Diversion; Gamblers help; Home-based withdrawal service; Responsible gambling group; Needle and syringe program; QUIT smoking counselling available; Rural Outreach Diversion Worker; Youth Outreach Alcohol & Drug Counsellors
PhilosophyThe Gambling, Alcohol and Other Drugs Team is a very diverse group of professionals who have combined their strengths to create a comprehensive range of services for people experiencing addiction problems, whether in substance use or in gambling. They are also focusing on prevention, and early intervention, by providing education and support programs across the region. Team members are proactive in providing resources and opportunities to various community groups to assist in getting the message across to those who need to hear it.
EligibilityAnyone with alcohol, drug or gambling related issues; Youth at risk of using Exclusion
criteria
Children under 12 years of age; perpetrators of sexual abuse
AssessmentContact in person or by telephone for initial assessment; weekly allocation of new referrals to counsellors for follow-up appointments
Waiting period
Generally 2-5 days from initial contact; clients in crisis attended to immediately Referral
source
All service workers; Self-referral; Family; Friends; Employers Support
groups
Numerous, please enquire Special
interest
ContractsContracts used by some counsellors during treatment/therapy; verbal contracts if considered high risk of suicide
StaffingCounsellors: Youth workers; Admin; Domestic
NoteOther Grampians CHC sites located at: ARARAT Mon - Fri: 9.30am - 4.30pm 60 High St, Ararat 3377 Ph: 03 5352 6200 Fax: 03 5352 2533; BALGARTNIE Mon - Fri: 9am - 4.30pm (closed Wed) 34 View Point St, Ararat 3377 Ph: 03 5352 6280 Freecall: 1800 808 25 Fax: 03 5352 2533 Website: http://www.balgartnie.com; HORSHAM Mon - Fri 9am - 5pm 25 David Street, Horsham 3400 Ph: 03 5362 1200 Fax: 03 5382 4687; NEXUS YOUTH CENTRE 14 – 16 Pynsent St, Horsham 3400 Ph: 03 5362 1500 Fax: : 03 5382 4628 14 – 16 Pynsent St Horsham 3400; Offices at: East Wimmera Health Service ST ARNAUD and Budja Budja Aboriginal Cooperative HALLS GAP.
GRAMPIANS COMMUNITY HEALTH -HORSHAM 25 DAVID STREET PO Box 501 HORSHAM 3400 T: 03 5362 1200 F: 5382 4687 E:gch@grampionscommunityhealth.org.au W:www.grampianscommunityhealth.org.au Nearest Intersection
Dimboola Road and David Street
CostFree for counselling; inquire for costs of other programs
HoursMon-Fri 9am-5pm (closed 12noon-1pm) or by appointment after hours AdmissionMon-Fri 9am-5pm
ServicesConfidential counselling for individuals with alcohol, drug, and gambling issues and support for their families and significant others. (Generalist, Youth & family Violence Counselling & support), Mens Behavioural change Program, Youth counselling. Drink & Drug drive programs and assessment. Needle syringe program. Information, education & health promotion programs. Drug diversion programs. Outreach home visits available for youth. Access for people with disabilities.
PhilosophySupporting people to develop options for personal transformation, interaction, motivation and achievement; services provided in a respectful and non-judgmental manner, in accordance with harm minimisation principles.
EligibilityAnyone with alcohol, drug or gambling related issues; youth at risk of using Exclusion
criteria
Children under 12 years of age; perpetrators of sexual abuse
AssessmentReception intake via Worker telephone 03 5362 1200 Contact in person or by telephone for initial assessment.
Waiting period
There is a waiting list for some programs. Referral
source
All service workers; Self-referral; Family; Friends; Employers Support
groups
Gamblers Help Special
interest
Youth; Anyone with alcohol or drug problems
ContractsContracts used by some counsellors during treatment/ therapy; verbal contracts if considered high risk of suicide
StaffingCounsellors: 4; Youth workers: 4; Admin: 2; Domestic: 2
HARM REDUCTION VICTORIA (formerly VIVAIDS) PO BOX 12720 A’Beckett St. MELBOURNE 8006 T: (03) 9329 1500 F: (03) 9329 1501 E:admin@hrvic.org.au W:www.hrvic.org.au/wordpress/
Hours10am-6pm Monday - Friday
Services'Pharmacotherapy, Advocacy Mediation and Support’(PAMS) Service. A state-wide telephone service that provides telephone-based information, support, advocacy, referral and mediation for opiate pharmacotherapy consumers and their direct service providers on any
pharmacotherapy client related issue in Victoria. PAMS is a confidential service – they do not discuss a client with any other party without their consent.
PhilosophyThe philosophy of harm reduction and advancing the health and human rights of people who use drugs guides all of HRV’s work. HRV’s interventions are individually and collectively targeted, in order to promote a culture of safer drug use.
NoteHRV also run workshops and programs relating to harm reduction in Victoria, see their website for more information.
HEALTH WORKS, SERVICE OF THE WESTERN REGION HEALTH CENTRE 215 NICHOLSON STREET FOOTSCRAY 3011 T: 9362 8100 F: 9362 8180 E:healthw@wrhc.com.au W:www.wrhc.com.au/health-works CostFree
HoursNSP available: Mon-Fri 10am-6pm; Sat 10am-2pm; Health Care Team available Mon-Fri 10am-5pm (except Thurs morning)
ServicesHealth Works services include: Needle Syringe Program (NSP); Mobile Drug Safety Worker; Mental Health Project Worker; Health Care Team (provides primary health care services including: blood-borne virus testing; HIV and hepatitis C treatment; vein care; education to reduce harms associated with injecting; sexual health and antenatal care; wound care; first aid and overdose response; vaccinations; general health care; outreach; social support and referrals; laundry and shower); Cambodian, Lao, Vietnamese Worker; Community Education Worker
PhilosophyHealth Works aims to improve the health and wellbeing of people who inject drugs in the western suburbs of Melbourne.
EligibilityInjecting drug users or those at risk of using. AssessmentOn presentation
StaffingDoctors; Nurses; Multidisciplinary team – Community development workers, Community health nurses; Community health workers and Education workers
Public transport
Bus – several routes; Tram – Moonee Ponds; Train – Footscray station, Werribee line NoteWestern Region Health Centre's Needle Syringe Program at the Braybrook Community
Centre:
Western Region Health Centre, Needle Syringe Program Braybrook Community Centre
107-139 Churchill Avenue, Braybrook, 3019 Phone: 9334 6699 HEPBURN HEALTH SERVICE HOSPITAL STREET Daylesford CHC, PO Box 465 DAYLESFORD T: 5321 6550 F: 5348 1785 E:daylchc@hhs.vic.gov.au W:www.hhs.vic.gov.au CostFree
ServicesDrug and alcohol counselling; Family support program (Clunes); Needle and Syringe Exchange Program (Daylesford); Assessment referral; Rural Withdrawal Service; Youth Drug and Alcohol Outreach
PhilosophyProvision of high quality integrated acute health, primary care and community care services which are accessible, responsive and accountable to individual and community needs. AssessmentAppointment with counsellor
StaffingNurses; Counsellors; Psychologists; Youth outreach workers
NoteThis service has multiple locations. See http://www.hhs.vic.gov.au/general.php?pageID=7 for contact details.
INNERSPACE 4 JOHNSTON STREET COLLINGWOOD 3066 T: 9468 2800 F: 9417 1499 E:info@innerspace.org.au W:www.innerspace.org.au/ Nearest Intersection
Smith and Johnston Streets CostFree