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Business Update

April 13, 2015

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Agenda

Welcome

Information Technology Services Update

o

New Password Manager – Identity Management System

o

Google Migration

Internal Audit Update

o

Audit Planning Process Overview

o

FY16 & Future Plans

o

HR L&D Training Opportunities

Travel Update & Year End Reminders

o

Enhanced Travel Forms & Revised Manual Available

o

Upcoming Training Opportunities

o

Disbursements Year End Calendar

o

Next 49er Mart Forum – 4/23

Other Financial Services Reminders

o

Account Code Use

o

Record Retention

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Information Technology Services Update

Beth Rugg

Associate Vice Chancellor for Client Engagement

Information Technology Services

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Google Migration – Different but GOOD

Why?

o

Cloud-based solution - Google web interface

Enhanced disaster recovery preparedness

No downtime!

Mobile Devices

o

Other Benefits

Google Apps Education vs. Office 365 Evaluation

Migration Dates

o

Google

Calendar

May 22-24

(All at once)

o

Google

Email

Late June to Mid August

(Phased approach)

Don’t clean-up Outlook Email! (2014 & back already copied)

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Google Migration - Resources

Face-to-Face Training

o

Various locations across campus

Find Yours!

Overview

: “Getting to Know Google

Calendar

April 15 – May 13

Hands On

: “Intro to Google

Calendar

Workshop”

April 22 – May 21

o

Local IT

o

Drop in support Atkins Service Desk

o

Desktop support throughout migration

Online Resources

– Search for your Question

o

Migration FAQs

o

Support FAQs

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Google Calendar

What Outlook items will migrate to Google?

o

Meetings/Appointments/Future & History

o

Attendees

o

Room Resources (official 5 letter abbreviation for each building)

Will need to monitor “migrated” meetings on room resources

o

Calendar Sharing Permissions

Early adopters using Google

o

May start receiving Google Calendar invites

Brief Demonstration

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Google Calendar

Shared Calendars

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Google Email

What Outlook items will migrate to Google?

o

Contacts/Distribution Lists

o

Majority of messages migrate

o

Folders > Labels (remove symbols)

What Outlook items will not migrate to Google?

o

Listservs

o

Deleted mail, Rules & Filters, Notes

o

PST files – working on solution

Additional Comments:

o

Outlook desktop mail client not reliable with Google

Google features optimized for web experience

o

Mail merge options

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Questions?

Don’t forget to visit our

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Internal Audit Update

Tom York

Director

Internal Audit

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Audit Planning Process Overview

Review current year plan for

deferred or cancelled topics

Interview Cabinet members for input

on initial draft plan

Present final plan to ACERM

for approval

Adjust draft based on

management inputs

We are here

Execute Approved Audit Plan

Create draft plan for interviews with

Cabinet members

Present draft plan to Cabinet

for approval

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FY16 and Future Audit Plans

University Goal Planned Audit Topics

FY2016 FY2017 FY2018 FY2019 Goal 1

Deliver high-quality, affordable, and effective educational programs that produce educated and responsible citizens and a competitive workforce.  Admin Review: BCOB Undergraduate Admissions  Admin Review: CHHS  Academic Services  Admin Review: COED  Institutional Research

 Admin Review: CCI

 Admin Review: Library Goal 2 Stimulate increased research, creative activities, and community engagement with a focus on programs and partnerships that address the major needs of the Charlotte region.

Technology Transfer

 Effort Reporting

 Early College High School support  Data Use Agreement verifications  Biosafety  Centers and Institutes  Vivarium Operations  Data Use Agreement verifications Goal 3

Improve the readiness of human resources and our academic, administrative, physical, and technological infrastructure to efficiently and responsibly operate an urban research university serving 35,000 students.  IT security-related topic TBD FM Design Services Human Resources Internal Controls Self-Assessment  IT security-related topic TBD  Capital Construction Contracting  Business Continuity Program  IT security-related topic TBD  EHSO -Lab Safety -Fire Safety -HAZMAT/EPA  PCI Compliance  Internal Controls Self-Assessment  IT security-related topic TBD  Information Privacy -FERPA -HIPAA -GLBA  MCD Policy Application  Reconciliations Goal 4 Improve significantly the base of supplemental non-state revenues for academic programs and administrative support, physical facilities, and student development, particularly need-based student financial aid.

Capital Campaign gift management procedures

 Restricted Gifts and Scholarships

 Treasury Services – gift accounting

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FY16 and Future Audit Plans

University Goal FY2016 FY2017 FY2018 FY2019 Goal 5

Enhance opportunities for learning and working together in a socially and culturally diverse world.

Office of Education Abroad  International Programs Business Office Operations Goal 6

Enhance the quality of campus life and the collegiate experience for students and other members of the campus community, both on campus and in adjacent University City neighborhoods.  NCAA compliance: -Football attendance -Transition to FBS football SUAR operations  NCAA compliance: -Football attendance -Investigating Rules Violations  Dean of Students operations  Minors on Campus  NCAA compliance: -Football attendance -Rules Education  Building Access Controls and 49er Card  NCAA compliance: -Football attendance -Amateurism  Auxiliary Services Contracts -Food Service -Bookstore -Vending -Repro Services Goal 7

Build local, state, and national awareness of and respect for the work of the University and its people.

 Alumni Affairs  Web

Communications and Social Media

Operational Basics University processes outside the strategic plan that are foundational to all university operations

Financial Aid Student Accounts  Travel/Complex Payments Office  External QAR  Compliance Program  University Governance Committees  Chancellor’s Office Totals In-house 14 15 15 14 Outsourced

Space for unplanned 4 3 3 4

By Division PROVOST 4 3 4 2 VCBA 4 4 3 5 VCSA 1 1 VCUA 1 1 1 VCIT 1 1 1 1 VCRED 1 2 1 2 ATHLETICS 2 2 2 2 VCLA 1 other 3 1 14 15 15 14

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HR Learning and Development Training Opportunities

Fraud Awareness

Tue 11/3/2015, 9:00 – 11:00 am (Diana Hill and Julie Earls)

Participants will be able to:

Define fraud

Identify fraudulent activities

Identify appropriate internal controls that deter fraud

Take appropriate steps when fraud is suspected

Internal Auditing Issues

Wed 7/22/2015 and Wed 10/28/2015, 9:00 am – 11:00 am

(Tara Pritchett and Raheel Qureshi)

This informative session provides an overview of Internal Audit operations and

lessons learned from recent audit projects that will greatly reduce your anxiety

during an unexpected visit from an Internal Auditor.

Conducting a Controls Self-Assessment

Tue 10/13/2015, 2:00 – 4:00 PM

(Tara Pritchett and Tom York)

This workshop will present what a CSA is and walk through the CSA process with a

model department. We will use the Control Self-Assessment guide found on the

internal audit website.

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Travel Update & Year End Reminders

John Ives

Disbursements Manager

Controller’s Office

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Travel Update

• Enhanced Travel Forms and revised Travel Manual

Financial Services ‘Recent News’

– posted 4/2

• A presentation of form changes is available to

prepare you for the

‘Enhanced Travel Forms:

Training & Questions’

sessions.

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Travel Update

Travel Forms

• More user friendly

• Improve efficiency & accuracy

• Prepare for future automated solutions

Travel Manual

• Align guidance with state requirements

• Clarify existing policy & procedures

• Ease navigation (e.g. quick reference guides)

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Travel Update

• New Travel Forms are not mandatory at this time

• Departments may use the new forms or continue

using the old forms

• Send suggestions and comments on the new forms to

[email protected]

• Once sufficient feedback is received, a mandatory

transition date will be communicated

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Travel Update

• Meet with Dept. Head, Business Officers, and Staff

to discuss adoption timelines for your department.

• Attend training sessions. No registration required!

Next

Steps?

Event Date

Event Time

Event Location

Weds., April 15, 2015

10a-11:30a

SAC Salon B & C

Thurs., April 30, 2015

10a-11:30a

CHHS, Rm 147

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Year End Reminders:

Disbursements Calendar

Goods or services

and

invoice

must be

received

by cut-off

date in order to be

paid in FY15

P-Card Purchases:

Must be posted in BOA

Works by June 5

th

to be

included in FY15

Questions/Assistance:

Jerri Painter,

Invoice

Processing Supervisor

[email protected]

John Ives,

Disbursements

Manager

[email protected]

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Year End Reminders:

Topic:

Corralling Your Orders in 49er Mart

Date:

Thursday, April 23

Time:

2:00-3:00PM

Place:

CHHS – Room 147

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Financial Services Reminders

Alicia Bartosch

Business Process Analyst

Controller’s Office

Ext. 7-0950

Phil Maher

Interim Compliance Manager

Controller’s Office

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Account Code Use:

Supports Better Decision Making

Controls the activity or balance reported on our

Financial Statements

:

Operating Ledger (Activity)

Revenues

= 1XXXXX

Expenses

= 9XXXXX

Transfers In/Out

= 8XXXXX

General Ledger (Balances)

Assets

= G1XXXX

Liabilities

= G2XXXX

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Account Code Use:

Supplies & Materials: Common Areas of Confusion

Category

(What’s being Purchased?)

Purpose

(What’s the intended use?)

Account Code

Supplies & Materials

(Products)

Supplies:

Office

Laboratory

Educational

Non-Educational

Snacks/Beverages

(No preparation)

Alcohol

Materials:

Food for Resale

(Candy for sale)

931100

930251

930250

932300

, Miscellaneous

930200

, Food Supplies

930210,

Un-allowed F&A

931550

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Account Code Use:

Supplies & Materials: IT-related FAQs

Differentiate between computer-related (equipment & software)

Department

purchases:

Q: What if I’m

purchasing software

used exclusively in the

classroom….?

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Account Code Use:

Supplies & Materials: IT-related FAQs

Computer-related (equipment & software) purchases

used mainly by ITS

or with their

guidance/approval:

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Account Code Use:

Services: Common Areas of Confusion

Category

(What’s being Purchased?)

Purpose

(What type & intended use?)

Account Code

Services

Contracted:

Catering

(Prepared food)

Video taping & transmitting

Other

Administrative:

Meals

(Non-travel or excess subsistence)

Passport & VISA Processing fees

Copyright & Publishing fees

Signage:

Advertising

Public Relations

Printing/Binding/Duplicating

Travel:

Parking Tokens

Current:

Other

922150

, Spec Food Event

928130

920700

951360

953100

, Other

953100

, Other

928380

,

951410

,

928170

,

925440

, Non-Employee

Transportation

951760

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Account Code Use:

Services: IT-related FAQs

Rental

of Software or Software Licenses:

Depends on the use…

“Software as a Service”

usually via web-based interface (e.g. subscriptions):

Internet

use:

#928110 Mobile Communication Device Allowances

#928140 Wi-Fi, Miscellaneous Internet

#928141 Telecommuting Internet Reimbursement

#925220 Subsistence-Other/Tips/Etc. (In-State Travel Status)

#925380 Subsistence-Other/Tips/Etc. (Out of-State Travel Status)

#926170 Subsistence-Other/Tips/Etc. (Out of Country Travel Status)

Maintenance Agreements

:

#927320 Maint Contract-PC/Printer Equip

Q: What about bundle purchases…?

A:

You may use multiple accounts to

record items listed on the

quote/invoice.

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Category

(What’s being Purchased?)

Purpose

(What type &/or intended use?)

Account

Code

Services

IT-related:

Application Development

IT Project Mgmt. & Analysis

Temp Contractor Labor

Internal Services for Resale

Authentication & Authorization

Managed Server

Managed WAN

Electronic

Managed Desktop

Online Processing Fee

920060

920070

920770

928450

928460

928470

928480

928500

928510

952170

Account Code Use:

Services: IT-related

(added Dec 2013)

Questions/Assistance:

Kim Seamans,

Senior Financial Reporting Accountant

[email protected]

Reference:

Expense Account Code List, Descriptions, & FAQs

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Records Retention

Authoritative Guidance:

UNC-GA Schedule

(adopted 2007)

NC State Agency Schedule

(adopted 2009)

NC G.S. §121 & 132

UNC Charlotte Policies

:

101.8 (personnel)

311 (security)

402 (FERPA)

605.2 (HIPAA)

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Financial Records Retention

Financial Services is responsible for the majority of our financial records retention.

* if no litigation, claim, audit, or other official action initiated.

Items

Disposition

Guidance

Leave Requests

Original: After 5 years*

Reference: When ref. value ends

G.S. 126-22, G.S. 126-23 &

G.S. 126-24 regarding

confidentiality of records.

Time Sheets

After 6 years and when posted to

applicable retirement plan

UNCC Human Resources

PIM 54

Telephone Billings

Original: After 3 closed fiscal years*

Reference: After 1 year.

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Departmental Personnel Records Retention

* if no litigation, claim, audit, or other official action initiated.

Items

Disposition

Guidance

Performance Evaluation and

Management

Original: Retained in HRMS

Reference: After 3 years*

Personnel (Active) File

Transfer to HR for official personnel file 1

year after employee terminates service

G.S. 126-22,126-23, &

126-24

Personnel Action Forms

After 1 year

Personnel Correspondence

File

After 3 years

Student Assistants/

Work-Study Students

5 years after student terminates

employment

G.S. 126-22, G.S. 126-

23, G.S. 126-24, G.S.

126-29 & G.S. 132-1.1

Training Programs

Conferences, and

Workshops – Attended

Training Records File

Original: Transfer to Personnel (Active)

File upon completion of training

Reference: When reference value ends

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Internal Control Self-Assessment:

Over Financial Records

What?

o

A proactive management tool for Departments/Colleges to use to assess the

adequacy of internal controls within their area.

o

Joint effort between the UNC-GA Finance Improvement & Transformation (FIT)

Initiative and NC Office of the State Controller (OSC)

Why?

o

Provides reasonable assurance of the

reliability

of UNC Charlotte financial

statements

o

Shows

effective & efficient use

of the University’s resources

(e.g. assets, people, money, and reputation)

o

Compliance

with North Carolina laws and regulations

o

Helps identify potential opportunities to improve processes

When?

o

Conducted annually between April – May

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THANK YOU!!

Next Meeting

Tuesday, June 16, 2015

Joint effort between

References

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