13 th International Conference on Business Process Management. Welcome to the

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1

Welcome to the

13

th

International Conference on

Business Process Management

Innsbruck, Austria | August 31 - September 3, 2015

University of Innsbruck Institute of Computer Science Business Process Management Cluster

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TABLE OF CONTENT

ABOUT THE CONFERENCE 4

MESSAGE FROM THE GENERAL CHAIR 6

CONFERENCE VENUE 8

SITEPLAN CONFERENCE VENUE 10

GENERAL INFORMATION 12 PROGRAM AT GLANCE 14 KEYNOTES 16 TUTORIALS 22 PANEL 28 DETAILED PROGRAM 30 SOCIAL EVENTS 50 SIGHTSEEING 52 SPONSORS 53

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ABOUT THE CONFERENCE

BPM 2015 is the 13th_{conference in a series that provides the most prestigious forum for} researchers and practitioners in the field of Business Process Management (BPM). Over the past decade, the conference has built its reputation by showcasing leading-edge research of the highest quality together with talks, tutorials and discussions by the most renowned thought leaders and innovators in the field. The BPM conference series embraces the diversity and richness of the BPM field and serves as a melting pot for experts from a mix of disciplines including Computer Science, Information Systems Management, Services Science and Technology Management.

BPM 2015, hosted by the University of Innsbruck and BPM Research Cluster, is held in Innsbruck, also called “The Capital of the Alps”. Innsbruck is rich in traditions and open to the world. The Tyrolean capital has always been a city of many faces: the imperial monuments and contemporary urban design, the Olympic records and opulent past splendor.

Previous BPM Conferences

BPM 2014 in Eindhoven, The Netherlands (relocated from Haifa, Israel)

n PC Co-Chairs: Shazia Sadiq, Pnina Soffer, Hagen Völzer n General Co-Chairs: Avigdor Gal, Mor Peleg

BPM 2013 in Beijing, China

n PC Co-Chairs: Florian Daniel, Jianmin Wang, Barbara Weber n General Chair: Jianmin Wang

BPM 2012 in Tallinn, Estonia

n PC Co-Chairs: Alistair Barros, Avigdor Gal, Ekkart Kindler n General Chair: Marlon Dumas

BPM 2011 in Clermont-Ferrand, France

n PC Co-Chairs: Stefanie Rinderle-Ma, Farouk Toumani, Karsten Wolf n General Chairs: Farouk Toumani, Mohand-Said Hacid

BPM 2010 in Hoboken (NJ), USA

n PC Co-Chairs: Richard Hull, Jan Mendling, Stefan Tai n General Chair: Michael zur Mühlen

BPM 2009 in Ulm, Germany

n PC Co-Chairs: Umeshwar Dayal, Johann Eder, Hajo Reijers n General Chairs: Peter Dadam, Manfred Reichert

BPM 2008 in Milan, Italy

n PC Co-Chairs: Marlon Dumas, Manfred Reichert, Ming-Chien Shan n General Chair: Barbara Pernici

BPM 2007 in Brisbane, Australia

n PC Co-Chairs: Gustavo Alonso, Peter Dadam, Michael Rosemann n General Chairs: Marlon Dumas, Michael Rosemann

BPM 2006 in Vienna, Austria

n PC Co-Chairs: Schahram Dustdar, José Luiz Fiadeiro, Amit P. Sheth n General Chair: Schahram Dustdar

BPM 2005 in Nancy, France

n PC Co-Chairs: Wil M. P. van der Aalst, Boualem Benatallah, Fabio Casati n General Chair: Claude Godart

BPM 2004 in Potsdam, Germany

n PC Co-Chairs: Jörg Desel, Barbara Pernici, Mathias Weske n General Chair: Mathias Weske

BPM 2003 in Eindhoven, The Netherlands

n PC Co-Chairs: Wil M. P. van der Aalst, Arthur H. M. ter Hofstede, Mathias Weske n General Chair: Wil M.P. van der Aalst

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MESSAGE FROM THE GENERAL CHAIR

Welcome to the 13

th

International Conference on Business Process

Management (BPM 2015) in Innsbruck, Austria!

It has been a great honor for me to serve as General Chair of this prestigious conference and to host BPM 2015 in Innsbruck. BPM brings together researchers and practitioners that are passionate about processes and aims to provide a highly effective platform to learn, exchange ideas and move the field forward.

The successful organization of such an event would not have been possible without the help of many people. First I would like to thank the BPM Steering Committee for selecting Innsbruck as the host city of BPM 2015 and their ongoing support to organize the conference.

I am deeply grateful to the local organization team in Innsbruck, namely Cornelia Haisjackl and Ilona Zaremba with the assistance of Andrea Burattin, Tizian Müller, Manuel Neurauter, Jakob Pinggera, Boris Puschitz, Thomas Schrettl, Gabriele Strasser, Cornelia Vidovic, and Stefan Zugal. In addition, I would like to thank the University of Innsbruck for hosting the conference and its “Veranstaltungs-Service” (Event Service) and “Büro für Öffentlichkeitsarbeit” (PR Bureau) for their generous support. Moreover, I would like to express my appreciation for the help of the student volunteers from all over the world who supported the local organization.

I would like to express my gratitude to the program chairs Hamid Motahari, Jan Recker and Matthias Weidlich, the industry track chairs Jan Mendling and Jan vom Brocke, the workshop chairs Manfred Reichert and Hajo Reijers, the tutorial and panel chairs Jakob Pinggera and Pnina Soffer, the demo chairs Florian Daniel and Stefan Zugal, the doctoral consortium chairs Stefanie Rinderle-Ma and Mathias Weske, the publicity chairs Henrik Leopold, Lucinea Thom, Lijie Wen, Michael zur Muehlen and Amin Beheshti, and the web and social media chairs Cornelia Haisjackl, Jakob Pinggera and Stefan Zugal, who did a tremendous job in shaping the different parts of the program and promoting the event. I would also like to thank our platinum sponsor Bizagi and all the other conference sponsors: Prologics (gold), Minitlabs (gold), IBM Research (gold, doctoral consortium sponsor), Signavio (silver), Exformatics (bronze), SAP (bronze), Cluster IT Tirol (local industry partnership sponsor), University of Liechtenstein (BPM Innovation Award sponsor), Gesellschaft für Prozessmanagement (in-cooperation sponsor), Austrian Airlines (official carrier), as well as the City of Innsbruck. Without their support the excellence and success of BPM 2015 would not have been possible.

I would also like to extend my appreciation to all workshop organizers, reviewers, authors and speakers without whom it would not have been possible to shape such an outstanding technical program. Finally, I would like to thank all of you coming from the five continents for making the trip to Innsbruck.

I am convinced that all of us will enjoy BPM 2015 as a great experience. I wish you stimulating discussions with colleagues, many new ideas for future work, the opportunity to make a lot of contacts and meet old and new friends. I also hope that you will find some time around the conference to enjoy the spectacular area around Innsbruck with its natural beauty and cultural richness and to taste some of our delicious local specialties.

Barbara Weber

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CONFERENCE VENUE

The University of Innsbruck is a public university. The University was founded in 1669 and is the biggest and most important research and education institution in western Austria, today comprised more than 28.000 students and more than 4.500 staff and faculty members.

The BPM 2015 conference will be hosted at the School of Management (SOWI), Universitätsstraße 15, 6020 Innsbruck, Austria, located about 10 minutes walking distance from Innsbruck’s city center.

The BPM 2015 sessions are located in the following halls:

GROUND FLOOR

Aula Keynotes

Demo Session Demo Teaser Session 2 Lecture Hall 1 Paper Sessions Lecture Hall 2 Workshop 4 (BPI’15)

Tutorials Panel

Demo Teaser Session 1 Lecture Hall 3 Paper Sessions

Industry Track

FIRST FLOOR

Seminar Room 1 Doctoral Consortium Workshop 1 (AdaptiveCM’15) Seminar Room 2 Workshop 2 (IWPE’15) Seminar Room 3 Workshop 3 (DAB’15)

FOURTH FLOOR

Seminar Room 16 Workshop 5 (TAProViz’15) Seminar Room 17 Workshop 6 (BPMS2’15) Seminar Room 18 Workshop 7 (DeMiMoP’15) SoWi-Gebäude Universitätsstraße 15 SoWi Bibliothek H Kaiserjägerstraße Kapuzinergasse Universitätsstraße MCI

Karl-Rahner-_Platz Sillgasse

Rennweg Karl-Rahner-Platz 1 Fakultätsbibliothek Theologie Karl-Rahner-_{Platz 3} H H Eingang P H H P Studia Studia

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SITEPLAN CONFERENCE VENUE

universität innsbruck

Gebäudeplan SoWi / building plan

Gebäudeplan SoWi /

building plan

WC WC

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Seminarräume Nr. 13-19 /

seminar room nr. 13-19

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building plan

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Erdgeschoß /

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Studierzone

Öffentliche Tiefgarage /

parking area

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WC WC WC Kaiserjägerstraße Universitätsstraße Aula HS 1 HS 2 HS 3 Universität Innsbruck Campus SoWi Universitätstrasse 15 6020 Innsbruck T +43 512 507-0

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building plan

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parking area

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FOURTH FLOOR Seminar Room 16-18 THIRD FLOOR

Seminar Room 10, Fakultätssitzungssaal

universität innsbruck

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building plan

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building plan

1.Obergeschoß /

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universität innsbruck

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Studierzone Registration Desk FIRST FLOOR Seminar Room 1-3 GROUND FLOOR

Aula, Lecture Hall 1-3, Registration Desk

SITEPLAN CONFERENCE VENUE

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GENERAL INFORMATION

Registration Desk

Our helpful staff is always available at the registration desk in room Studierzone (ground floor, to the right after the main entrance). During the whole conference, please do not hesitate to ask us, if you need assistance.

Conference Badge

A conference badge is handed over to you as soon as you have registered at the registration desk (see information above). Please keep the badge visible all the time during the conference, workshops, and social events.

Wireless Internet Access

A free wireless network will be provided by the University of Innsbruck. You can connect to any hotspot with the SSID ‘uibk’. A username and password will be provided on site with your conference materials. If you run into problems using or connecting to the wireless network please visit the registration desk (see information above).

You may also use the wireless network ‘eduroam’ if you are member of a university supporting this network as well as you have configured your devices appropriately.

Twitter

You are encouraged to send tweets using the hashtag #bpm2015. Via @BPMConf practical information and status updates are shared, and questions from the public are answered.

Coffe Breaks

Coffe Breaks are located at the ground floor.

Lunches

Lunches take place in Hotel Grauer Bär, Universitätsstraße 5-7, Innsbruck, which is located about 1 minute walking distance from the conference venue.

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PROGRAM AT GLANCE

DATE SESSION Sunday 30 August 2015 Doctoral Consortium Monday 31 August 2015 Workshops Welcome Reception Tuesday 1 September 2015 Conference Day 1 Opening

Keynote 1: Munindar P. Singh Paper Sessions

Panel Session

Demo Teaser Session 1 Tutorial

Wednesday 2 September 2015

Conference Day 2

Keynote 2: Gustavo Ignacio Gomez Paper Sessions

Industry Paper Sessions Tutorials

Demo Teaser Session 2 Demo Session

Conference Dinner

Thursday

3 September 2015

Conference Day 3

Keynote 3: Marlon Dumas Paper Sessions

Industry Paper Sessions Tutorial

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KEYNOTES

Munindar P. Singh

Prof., North Carolina State University

“NoBPM: Supporting Interaction-Oriented Auto-mation via Normative Specifications of Processes”

Tuesday, 1 September 2015, 9:20 – 10:30, Aula

Abstract

Business and business processes are centuries old social constructions that underlie human society. Business process management or BPM is a modern construction in information technology. The objective of BPM is to support business processes: it has partially succeeded, especially in regards to improving the efficiency of process enactment. However, BPM embodies a number of restrictive assumptions treated as dogma in current research that limit its applicability. First, BPM is almost entirely characterized in operational and usually procedural, though occasionally declarative (temporal logic) terms. The underlying modeling primitives are little different from the primitives of any programming language. Second, BPM is usually treated from a central viewpoint even when physically distributed. That is, BPM’s focus is on technical rather than business aspects. In essence, BPM does not so much support a business process as redefine it in operational terms. That is, it omits a standard of correctness but provides a means to an implementation. Although this formulation has been effective in IT practice, I claim that it has run its course.

I argue that BPM is inadequate for dealing with modern challenges such as processes that incorporate humans and organizations as well as diverse services and devices that reflect the autonomy of humans and organizations. If we rethink of business processes from first principles, we would understand them as social constructions just as they are. We would establish new computational foundations for business processes that place them as elements of a sociotechnical system; specify them via normative (not operational) standards of correctness independent of implementation; describe how to verify various correctness properties of specifications and evaluate implementations with respect to specifications; and enact and govern them in a decentralized manner. I term this latter perspective NoBPM.

NoBPM brings forth a number of major research questions. What does it mean for a normative process specification to be sound? How can we learn such specifications from observations of humans and organizations and their services and devices? What does it mean for an autonomous participant to comply with a normative process specification? How can we define and ensure a suitable notion of alignment of the various parties involved in a business process?

I describe recent and ongoing research that hints at how we may approach the above questions. I offer some suggestions for how the considerable research strength of the BPM community can be directed toward these questions and invite researchers to participate in NoBPM.

Munindar P. Singh is a professor in the Department of Computer Science at North Carolina State University. Munindar’s research interests include service-oriented computing, security, and social computing. Munindar is the editor-in-chief of ACM Transactions on Internet Technology; from 1999 to 2002, he was the editor-in-chief of IEEE Internet Computing. His other current or recent editorial activities include membership on the editorial boards of IEEE Internet Computing, Journal of Autonomous Agents and Multiagent Systems, IEEE Transactions on Services Computing, ACM Transactions on Intelligent Systems and Technology, the Journal of Artificial Intelligence Research, and the Journal of Trust Management.

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KEYNOTES

Gustavo Ignacio Gomez

CEO, Bizagi

“Adaptability, Architecture & CX: The Bizagi Way”

Wednesday, 2 September 2015, 9:00 – 10:30, Aula

Abstract

Business Process Management Systems (BPMS) have put processes at the center of the universe. This focus has enabled the creation of formal practice and theories from which IT solutions have benefited enormously during the last 15 years.

By delivering the right information to the right person at the right time, information workers have been empowered by systems that truly understand what they intend to do. And by doing this in a model-driven way whereby the technology adapts itself to this business model – and not the other way around – these new systems have enabled continuous improvement and adaptability: capabilities indispensable to achieving much-desired business agility. Yet despite this, the user experience is often counter-intuitive to the business objectives. Knowledge workers may find themselves asking questions such as: n Do I really know which process I want to start when I enter my BPMS application? n Do I need to carry out some analysis before I start?

n Are all process combinations known to me beforehand?

n How smart is the solution at suggesting processes that actually make sense?

Furthermore, what if we wanted to create modern applications that resemble sophisticated web sites such as amazon.com or hotels.com? Could we build them with a BPMS? If not… why not? What’s missing? Customer experience (CX) is quickly becoming the hottest buzzword in business and industry. How is CX related to BPMS? What makes a great CX anyway? In this talk, we will explore how by marrying process and data and extending current process technologies with few new concepts we can create fundamentally new, context-sensitive applications that empower knowledge workers like never before, and redefine the boundaries of what a BPMS can do.

Gustavo Gómez is an entrepreneur who loves solving problems. Equipped with a degree in Computer Science, Gustavo pursued a career in software engineering in Europe and Colombia. In 1989 he founded Bizagi, short for business agility. Despite running a global business, Gustavo’s passion for delighting customers hasn’t changed. Those around him admire his accessibility and hands-on approach, demonstrated through his daily customer interactions, involvement with product improvements, and strategic thinking. Gustavo remains the embodiment of Bizagi’s values of integrity, honesty, and commitment to exceptional service.

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Along this line, we have seen emerge a number of methods and tools to summarize process execution data, to generate or enhance models using these data, and to understand how the recorded execution of a business process diverges from its modeled behavior.

Again, the overwhelming volume of developments in this field calls for two questions: What have we fundamentally learned from the development of process mining tools and methods? And perhaps more importantly, what have we so far failed to fully comprehend? This talk will argue that answers to the above questions can be summarized with two concepts: variation and decisions, be them offline (e.g. design-time) or online (runtime). Many if not most developments and open challenges in the field boil down to comprehending, analyzing, executing and monitoring business processes with inherently high levels of variation and with complex decisions. Indeed, the discipline has learned to analyze, optimize and automate routine work that involves well-structured data objects and simple choices, even on relatively large scales. But we are yet to learn how to manage large-scale variation, unstructuredness and complex decision spaces. The emergence of the Internet of Things and cyber-physical systems is likely to only heighten the challenge, as in a world where the number of connections increases exponentially, so does the complexity of options and variations that ought to be accounted for. The coming of age of automated decision making, the maturation of natural language processing as well as advances in heterogeneous data analytics, create significant opportunities to address the challenges that lie ahead for the BPM discipline.

Marlon Dumas is Professor of Software Engineering at University of Tartu, Estonia. Prior to this appointment he was faculty member at Queensland University of Technology and visiting researcher at SAP Research, Australia. His research interests span across the fields of software engineering, information systems and business process management. His ongoing work focuses on combining data mining and formal methods for analysis and monitoring of business processes. He is corecipient of three best paper awards at international conferences (ETAPS’2006, BPM’2010, BPM’2013), three best student paper awards with his PhD students (EEE’2005, CEC’2009, BPM’2014) and a ten-years most influential paper award at the MODELS’2011 conference. He is also co-inventor of six granted patents and co-author of the textbook “Fundamentals of Business Process Management”, now used in more than 100 universities worldwide.

KEYNOTES

Marlon Dumas

Professor, The University of Tartu

“From Models to Data and Back: The Journey of the BPM Discipline and the Tangled Road to BPM 2020”

Thursday, 3 September 2015, 9:00 – 10:30, Aula

Abstract

It has been over two decades since the first research articles on Business Process Management (BPM) saw light. Much ink has been spilled meantime to build up a discipline out of what is essentially a vision of how work in organizations can be effectively conceptualized and analyzed for the purpose of performance improvement. There is by now a relatively well-established body of methods and tools to instill “process thinking” in organizations and to manage business processes throughout their lifecycle.

A considerable subset of these methods and tools rely on business process models, be it for understanding processes, for preserving and communicating process knowledge, for analyzing, redesigning or automating processes, and even for monitoring them. It is thus not surprising that a lot of research and development in the field of BPM has concentrated on modeling languages, tools and methods, to the extent that the early evolution of the discipline is sometimes associated with the development of modeling languages. Along this line, the discipline has gone through a long convergence and standardization process, starting from proprietary notations such as Event-driven Process Chains (EPCs), moving on to numerous standardization attempts leading to the broad adoption of the Business Process Model and Notation (BPMN).

The overwhelming volume of these developments calls for two questions: What have we fundamentally learned from the development of modeling languages, tools and methods? And perhaps more importantly, what have we so far failed to fully comprehend?

Another significant subset of methods and tools in the BPM field rely on data, specifically data collected during the execution of business processes. As processes become increasingly digitized, data is moving from being a side-product of the execution of business processes, to becoming a central asset that can be leveraged across all phases of the business process lifecycle. This prospect has fueled a stream of research on business process data analytics.

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TUTORIALS

Tutorial 1: “How to write a BPM Conference Paper?”

Tuesday, 1 September, 16:00 – 17:30

Lecture Hall 2 (ground floor)

Speakers

Jan Mendling

n Jan Mendling is full Professor with the Institute for Information Business at Wirtschaftsuniversität Wien (WU Vienna), Austria. His research areas include Business

Process Management, Conceptual Modelling and Enterprise Systems. He is member of the editorial board of three international journals, one of the founders of the Berlin BPM Community of Practice (http://www.bpmb.de), organizer of several academic events on process management, and member of the IEEE Task Force on Process Mining.

Hajo Reijers

n Hajo Reijers is full Professor at VU University Amsterdam and part-time full Professor at Eindhoven University of Technology, the Netherlands. The focus of Hajo’s academic research is on Business Process Redesign, Workflow Management,

Conceptual Modeling, Process Mining, and Simulation. He worked in industry as a business analyst, management consultant and head of R&D. He is the managing director of the European BPM Round Table (bpmroundtable.eu) and member of the IEEE Task Force on Process Mining.

Abstract

n The BPM Conference is a highly prestigious venue, where many researchers aspire to present their work. It is also a competitive conference, with acceptance levels that have varied between 10% and 20% over the various editions. As proposers of this tutorial, we have been involved in the conference in many different roles: as authors of accepted papers, chairs, and reviewers. Our motivation behind this tutorial is to share knowledge that may enable a wider pool of researchers to get their work accepted for the BPM conference. To this end, we will devote attention to the various elements of a conference paper and provide what we believe to be “good practices” for each of these. While adhering to these provides no guarantee for success, these insights may at least be the ingredients for turning a submission into a stronger one.

Tutorial 2: “Design Science Research in Information Systems and

Software Systems Engineering“

Wednesday, 2 September, 11:00 – 12:30

Speaker

Roel Wieringa

n Roel Wieringa occupies the chair of Information Systems at the Department of Computer Science at the University of Twente, The Netherlands. His research

interests include requirements engineering, enterprise architecture, and design science research methodology for information systems and software engineering. He has written three books, Requirements Engineering: Frameworks for Understanding (Wiley, 1996), Design Methods for Reactive Systems: Yourdon, Statemate and the UML (Morgan Kaufmann, 2003), and Design Science Methodology for Information Systems and Software Engineering (Springer, 2014).

Abstract

n The last ten years has seen a surge of interest in design science research in information systems, and of empirical research in software engineering. In this talk I present a framework for design science in information and software systems engineering that shows how in design science research, we iterate over designing new artifacts and empirically investigating these artifacts. To be relevant, the artifacts should potentially contribute to organizational goals, and to be empirically sound, research to validate new artifacts should provide insight into the effects of using these artifacts in an organizational context. The logic of both of these activities, design and empirical research, is that of rational decision making. I show how this logic can be used to structure our technical and empirical research goals and questions, as well as how to structure reports about our technical or empirical research. This gives us checklists for the design cycle used in technical research and for the empirical cycle used in empirical research. Finally, I will discuss in more detail what the role of theories in design science research is, and how we use theory to state research questions and to generalize the research results.

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Tutorial 3: “Social BPM – More than Software“

Wednesday, 2 September, 14:00 – 15:30

Speaker

Nicola Burkhardt

Qualification – Educational background

n Studies in Economic Science (Europäische Wirtschaft und Unternehmensführung, FH bfi Wien)

n Certified Project Manager (pma Projekt Management Austria, IPMA Level C) n Group dynamics (ÖAGG)

n Consultant and trainer (DÖK, bioenergetisch-analytische Gesellschaft) n Speech in the field of project and process management

n member of CMG AE, working group process management

Job Experience

n Senior process manager, T Mobile Austria

n Senior consultant for project, process, quality and change management 2011-2015 n Project coach (individuals, teams), coach for people in vocational changes since 2011

n Project manager for software development and implementation projects and project management trainer 2010-2011

n Project manager for project “implementation of social competence in project management and integration in certification process” 2007-2009

n Quality manager in the field of asylum matters 2005-2007

n Team member project office/project portfolio management in telecommunications 1998-2004

n Board member in non-profit association 2003- 2008

Activity fields

n Holistic consulting of individuals, teams, organisations with focus on the balance between stability (structures, methods) and dynamics (quickly changing requirements and necessary flexibility)

n Coaching of individuals and teams in project and process structures n Coaching of people in (un-)planed vocactional changes

n Speeches and trainings in project and process management

Abstract

Background

n The term “social BPM“ is defined as the use of web 2.0 and social networks in the field of BPM. In organisations process management often comes along with change management or arises in the course of reorganizations (mergers, outsourcing, and consolidation). For the implementation of change management process teams are set up. Their business is to define and map processes often supported by according software tools. Process team members and everybody significantly involved in the process are confronted with the development of common procedures, process diagrams, targets, performance indicators – only to name a few. For the social aspect in the process team this means discussion of different perception, handling of disputes, resistance and so on. Social BPM should therefore (also) be recognised and implemented as the examination of interpersonal relationships in process teams. The co-operation (or ability to co-operate) of people forms the center of attention.

Core feature

n In my tutorial “social BPM“ the process team, its management and working ability will be examined. The interpersonal relationships and its integration into the process work will be moved in the centre of attention and will be physically experienced. I will illustrate how group dynamical aspects and physical aspects (derived from the method „bioenergetic analysis“) can contribute to a good performance of the process team. At the beginning I will place a few hypotheses as a “warm up“ and “join in“ and to encourage for active participation in the group work. Following I will shortly present my theoretical framework of social BPM derived from the field of group dynamics and bioenergetic analysis. Subsequently the participants themselves will put – with a predefined task and in working groups – the theory presented into test and practice. Finally the experiences made will be discussed and conclusions will be made.

Bioenergetic analysis – brief description

n Bioenergetic analysis as a method was founded by Alexander Lowen. Its foundation are the models of resistance and transference from the depth psychology (Sigmund Freud). Physical phenomenons (Wilhelm Reich) such as attitude, muscular tension, emotional expression, breathing patterns are divided in five character types. Waldefried Pechtl adapted the method for its implementation in organisations. The character types offer the ability to consider the different attitudes and behavioural patterns of individual, groups and organisations as a stabilising factor but also to gain energy for development and change through working on conflicts and resistance.

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Tutorial 4: “The OMG DMN (Decision Model and Notation) Standard

and its Relation to BPM(N) “

Thursday, 3 September, 14:00 – 15:30

Speaker

Jan Vanthienen

n Jan Vanthienen is full professor of business & information systems engineering at KU Leuven (Belgium), Department of Decision Sciences and Information

Management, Information Systems Group. He is an active researcher in the area of intelligent business systems (rules, decisions, processes, analytics).

Jan is actively involved in the Decision Modeling & Notation standard (DMN) at OMG (Object Management Group). This standard is designed to complement the Business Process Modeling & Notation (BPMN) standard, in order to integrate and distinguish business processes and business decisions. He is also member of the IEEE task force on process mining, and co-author of the Business Process Mining Manifesto.

He has published numerous papers in reviewed international journals and conference proceedings. He received an IBM Faculty Award in 2011 on smart decisions, and the Belgian Francqui Chair 2009 at FUNDP. He is co-founder and president-elect of the Benelux Association for Information Systems (BENAIS). Jan is a founding member of the Leuven Institute for Research in Information Systems (LIRIS), and is/was chairholder of the bpost bank Research Chair on Actionable Customer Analytics, the Colruyt Research Chair on Smart Marketing Analytics, the PricewaterhouseCoopers Chair on E-Business and the Microsoft Research Chair on Intelligent Environments.

Abstract

n Business processes and business process models incorporate lots of decisions. Business decisions are important, but are often hidden in process flows or activities. It is not considered good practice to model the detailed decision paths in the business process model, because hardcoding decision flows in processes leads to complex and inflexible process models. Separating decisions from the process simplifies the process model (separation of concerns).

In analogy with the Business Process Modeling & Notation Standard (BPMN), a Decision

Model & Notation standard (DMN) is developed by OMG. Decision modeling describes business decisions to be made, with their interrelationships and requirements, together with the detailed decision logic used to make the decision. One of the common forms of decision modelling is a structure of decision tables, describing the premises and resulting outcomes of a specific decision situation. This tutorial introduces DMN and describes the relations between business decisions, decision tables, and business processes.

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PANEL

Towards a Manifesto for Agile BPM?

Tuesday, 1 September, 14:00 - 15:30

Moderator

Udo Kannengiesser, Metasonic GmbH, Germany

n Udo Kannengiesser is a researcher in BPM with over 15 years of experience in modelling dynamic processes and developing agile process management systems. He has published more than 60 research papers in the fields of business process management, information systems, design science and artificial intelligence. His work on the FBS process framework of design has become a major reference for design researchers worldwide and has been applied in various design disciplines including business process design. He obtained his PhD from the University of Sydney (Australia) and worked as a research scientist at National ICT Australia. He is currently a senior research engineer at Metasonic GmbH (Germany), where he leads several research projects related to agile BPM.

Abstract

n Many businesses face new challenges in managing their business processes as customer demands get more specialized, innovations emerge more frequently, and business environments become more volatile. Leading market analysts proclaim that in many of today’s business processes exceptions are the rule. Effectively and swiftly reacting to these exceptions is seen as vital for competitive advantage. The notion of agile BPM is often used for describing this ability. Individual aspects of agile BPM have been addressed in a number of recent BPM workshops, conference tracks and special journal issues, devoted to related topics such as semi-structured and evolutionary business processes, adaptive case management, human-centric aspects, social software, and design thinking. However, despite the wealth of research outcomes in the separate areas there is still no unified definition or foundation for agile BPM.

This fragmentation of research in agile BPM is similar to the situation in software engineering research in the late 1990s, when a number of agile methods were developed independently that all broke with the traditional “waterfall” paradigm of software development. These methods were eventually given a unified conceptual platform with the formulation of a “manifesto for agile software development” in 2001, which defined

the common values and principles underlying the different methods. The manifesto gave a considerable boost to agile software development and its adoption in practice. Is it possible to benefit from these experiences and formulate a similar manifesto for agile BPM to unify its separate research streams? The panel session will investigate this question using the expertise of five panelists:

n Leon J. Osterweil (University of Massachusetts Amherst, USA) – Computer science luminary and expert in software processes including agile methods

n Rick Hull (IBM Research, USA) – Senior member of the BPM research community & principal developer of the data-centric BPM approach

n Ilia Bider (Department of Computer and Systems Sciences (DSV), Stockholm University, Sweden) – Business analyst and researcher in agile BPM

n Frank Lorbacher (Detecon International GmbH, Germany) – Business process consultant specialised in agile BPM applications

n Albert Fleischmann (Johannes Kepler University Linz, Austria) – Researcher in stakeholder-oriented, agile approaches to BPM

Specifically, the panelists will discuss the following issues with the audience: n What does agility mean in the BPM domain?

n How relevant is agile BPM in practice? Where is it useful?

n Does disruptive business innovation require agile BPM approaches? n What are the common values and principles of agile BPM approaches? n What attributes are required for methods and tools to support agile BPM? n How do current methods and tools perform with respect to these attributes? n What are the consequences for future BPM research and development?

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DETAILED PROGRAM

Sunday, 30 August 2015

Doctoral Consortium

Organized by: Stefanie Rinderle-Ma, University of Vienna Mathias Weske, University of Potsdam

Location: Seminar Room 1 (first floor)

TIME SESSION

08:30-09:00 Registration 09:00-10:30 Session 1

n Mining Configurable Process Models from Event Logs

Asef Pourmasoumi Hassankiadeh

n Recommending Resource Allocation to activities in business process combining organizational and temporal process mining perspectives

Michael Arias 10:30-11:00 Coffee Break 11:00-12:30 Session 2

n Application of Process Mining in the Electric Energy

Consumption Process

Karol Fabisz

n Modelling and Execution of Consistent and Distributed

Workflows for Cyber-physical Systems

Ronny Seiger 12:30-14:00 Lunch 14:00-15:30 Session 3

n Analysing the Provenance tracking of Business Process

Management in the Quality Domain

Coralie Blanc

n Benchmarking and Improving BPMN 2.0 Workflow

Management Systems’ Performance

Vincenzo Ferme 15:30-16:00 Coffee Break

Monday, 31 August 2015

Workshops

Organized by: Manfred Reichert, University of Ulm

Hajo Reijers, VU University Amsterdam | Eindhoven University of Technology

Workshop 1: 4th_{International Workshop on Adaptive Case Management}

and other Non-workflow Approaches to BPM (AdaptiveCM’15)

Organizers: Irina Rychkova, Ilia Bider and Keith Swenson

TIME SESSION

Opening, presentation of participants

n Case Management: An Evaluation of Existing Approaches for

Knowledge-Intensive Processes

Mike Marin, Matheus Hauder and Florian Matthes

n Comparing Declarative Process Modelling Languages from the

Organisational Perspective

Stefan Schönig and Stefan Jablonski 10:30-11:00 Coffee Break

11:00-12:30 Session 2

n A Case Modelling Language for Process Variant Management

in Case-based Reasoning

Riccardo Cognini, Knut Hinkelmann and Andreas Martin n Embracing process compliance and flexibility through behavioral consistency checking in ACM, A Repair Service Management Case

Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran and Uwe Zdun

n Modeling crisis management process from goals to scenarios

Elena Kushnareva, Irina Rychkova, Rebecca Deneckere and Benedicte Le Grand

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12:30-14:00 Lunch 14:00-15:30 Session 3

n Supporting Adaptive Case Management Through Semantic

Web Technologies

Marian Benner-Wickner, Wilhelm Koop, Matthias Book and Volker Gruhn

n Supporting Knowledge Work by Speech-Act Based Templates

for Micro Processes

Johannes Tenschert and Richard Lenz

n Towards Structural Consistency Checking in Adaptive Case

Management

Christoph Czepa, Huy Tran, Uwe Zdun, Thanh Tran, Erhard Weiss and Christoph Ruhsam

15:30-16:00 Coffee Break 16:00-17:30 Session 4

n Towards Process Improvement for Case Management. An

Outline Based on Viable System Model and an Example of Organizing Scientific Events

Ilia Bider

n Round Table / Discussion

17:30 Welcome Reception

Workshop 2: 1st_{International Workshop on Process Engineering (IWPE’15)} Organizers: Mathias Weske and Stefanie Rinderle-Ma

TIME SESSION

08:00-09:00 Registration 09:00-10:30 Keynote

n Taking an Engineering Perspective on Process-Aware

Information Systems

Manfred Reichert 10:30-11:00 Coffee Break

DETAILED PROGRAM

11:00-12:30 Session 1

n On Energy Efficiency of BPM Enactment in Cloud

Olena Skarlat, Philipp Hoenisch and Schahram Dustdar

n Aysolmaz Transforming Process Models to Problem Frames

Stephan Faßbender and Banu Aysolmaz

n Counterexample Analysis for Supporting Containment

Checking of Business Process Models

Faiz Ul Muram, Huy Tran and Uwe Zdun 12:30-14:00 Lunch

14:00-14:30 Session 2

n Towards a Methodology for the Engineering of Event-driven Process Applications

Anne Baumgrass, Mirela Botezatu, Claudio Di Ciccio, Remco Dijkman, Paul Grefen, Marcin Hewelt, Jan Mendling, Andreas Meyer and Hagen Völzer

14:30-15:30 Panel

n Novel Platforms for Process Enactment

Mathias Weske, Manfred Reichert, Cesare Pautasso, TBA

15:30 Closing Remarks

15:30-16:00 Coffee Break

Workshop 3: 4th_{Workshop on Data- & Artifact-centric BPM (DAB’15)} Organizers: Rik Eshuis, Fabiana Fournier and Marco Montali

TIME SESSION

08:00-09:00 Registration 09:00-10:30 Keynote

n Supply Chain Orchestration: A beautiful symphony or a

cacophony of noise

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DETAILED PROGRAM

Session 1

n Integrating Activity- and Goal-Based Workflows: A Data Model

based Design Method

António Rito Silva and Vicente García-Díaz 10:30-11:00 Coffee Break

11:00-12:30 Keynote

n Data-Based Diagnosis in Business Processes

María Teresa Gómez López, University of Sevilla

Session 2

n Towards Ontology Guided Translation of Activity-Centric

Processes to GSM

Julius Koepke and Jianwen Su 12:30-14:00 Lunch

14:00-15:00 Session 3

n Applying Case Management Principles to Support Analytics

Process Management

Fenno F Heath Iii, Richard Hull and Daniel Oppenheim

n A GSM-Based Approach for Monitoring Cross-Organization

Business Processes using Smart Objects

Luciano Baresi, Giovanni Meroni and Pierluigi Plebani 15:00-15:30 Wrap-up

Workshop 4: 11th_{International Workshop on Business Process Intelligence (BPI’15)} Organizers: Boudewijn van Dongen, Diogo R. Ferreira, Andrea Burattin and

Jochen De Weerdt

Location: Lecture Hall 2 (ground floor)

TIME SESSION

08:00-09:00 Registration 09:00-09:10 Opening

09:10-10:30 Session 1

n Deducing Case IDs for Unlabeled Event Logs

Dina Bayomie, Iman M. A. Helal, Ahmed Awad, Ehab Ezat and Ali Elbastawissi

n Ontology-Driven Extraction of Event Logs from Relational

Databases

Diego Calvanese, Marco Montali, Alifah Syamsiyah and Wil van der Aalst

n Detecting Deviating Behaviors without Models

Xixi Lu, Dirk Fahland, Frank van Den Biggelaar and Wil van der Aalst

n Using Life Cycle Information in Process Discovery

Sander J.J. Leemans, Dirk Fahland and Wil van der Aalst 10:30-11:00 Coffee Break

11:00-12:20 Session 2

n Discovering Queues from Event Logs with Varying Levels of Information

Arik Senderovich, Sander J.J. Leemans, Shahar Harel, Avigdor Gal, Avishai, Mandelbaum and Wil van der Aalst

n Automated Resource Allocation in Business Processes with

Answer Set Programming

Giray Havur, Cristina Cabanillas, Jan Mendling and Axel Polleres n Using event logs to model interarrival times in business process simulation

Niels Martin, Benoît Depaire and An Caris

n Clustering Traces using Sequence Alignment

Joerg Evermann, Tom Thaler and Peter Fettke 12:20-12:30 Announcement Winners BPI Challenge 2015 12:30-14:00 Lunch

14:00-15:20 Session 3

n Measuring the Precision of Multi-perspective Process Models

Felix Mannhardt, Massimiliano de Leoni, Hajo Reijers and Wil van der Aalst

n PMCube: A Data-Warehouse-based Approach for

Multidimensional Process Mining

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n Complex Symbolic Sequence Clustering and Multiple Classifiers for Predictive Process Monitoring

Ilya Verenich, Marlon Dumas, Marcello La Rosa, Fabrizio Maggi and Chiara Di Francescomarino

n Vidushi: Parallel Implementation of Alpha-Miner Algorithm

and Performance Analysis on CPU and GPU Architecture

Divya Kundra, Prerna Juneja and Ashish Sureka 15:20-15:30 Closing

16:00-17:30 Meeting IEEE Taskforce on Process Mining

Workshop 5: 4th_{International Workshop on the Theory and Application of}

Visualizations and Human-Centric Aspects in Processes (TAProViz’15)

Organizers: Ross Brown, Simone Kriglstein and Stefanie Rinderle-Ma

Location: Seminar Room 16 (fourth floor)

TIME SESSION

08:00-09:00 Registration 09:00-09:10 Welcome 09:10-10:00 Keynote

n Visualizing human behavior and cognition: The case of process

modeling

Jakob Pinggera 10:00-10:30 Session 1

n Towards an Integrated Framework for Invigorating Process

Models: A Research Agenda

Banu Aysolmaz and Hajo Reijers 10:30-11:00 Coffee Break

11:00-12:30 Session 2

n The Dynamic Visualization of Business Process Models: A

Prototype and Evaluation

Romain Emens, Irene Vanderfeesten and Hajo Reijers

DETAILED PROGRAM

n A Comprehensive Overview of Visual Design of Process Model

Element Labels

Agnes Koschmider, Kathrin Figl and Andreas Schoknecht

n Business process models for visually navigating process

execution data

Jens Gulden and Simon Attfield 12:30-14:00 Lunch

Workshop 6: 8th_{Workshop on Social and Human Aspects of Business Process}

Management (BPMS2’15)

Organizers: Selmin Nurcan and Rainer Schmidt

TIME SESSION

n Welcome and Introduction

Rainer Schmidt

n Discovering Intentions and Desires within Knowledge Intensive

Processes

João Carlos De A. R. Gonçalves, Fernanda Araujo Baiao, Flavia Santoro and Kate Revoredo

n Opportunities and Challenges of Process Sharing Platforms in

E-Government

Serge Delafontaine, Florian Evequoz and Christiane Jungius 10:30-11:00 Coffee Break

11:00-12:30 Session 2

n Job construals – Conceptualizing and measuring process

participant's perception of process embeddedness

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n Social-Data Driven Sales Processes in Local Clothing Retail Stores

Rainer Schmidt, Michael Möhring, Ralf Haerting, Barbara Keller and Alfred Zimmermann

12:30-14:00 Lunch 14:00-15:30 Session 3

n Can Coffee Consumption Influence Business Process Modeling

Behavior?

Michael Möhring, Rainer Schmidt, Ralf Haerting and Christopher Reichstein

n Considering Effects of Business Process Change: from a

Viewpoint of Business Flow Notation Structure

Kayo Iizuka, Yasuki Iizuka and Chihiro Suematsu n Discussion on further themes & Closing

Workshop 7: 3rd_{International Workshop on Decision Mining & Modeling for}

Business Processes (DeMiMoP’15)

Organizers: Jan Vanthienen, Guoqing Chen, Bart Baesens and Qiang Wei

TIME SESSION

08:00-09:00 Registration 09:00-09:10 Opening 09:10-10:30 Session 1

n Mining and modeling of business decisions and processes

Introduction by the Chairs

n Integrated Process and Decision Modeling for Data-Driven

Processes

Han van der Aa, Henrik Leopold, Kimon Batoulis, Mathias Weske and Hajo Reijers

DETAILED PROGRAM

11:00-12:30 Session 2

n Enabling Dynamic Decision Making in Business Processes with

DMN

Kimon Batoulis, Anne Baumgrass, Nico Herzberg and Mathias Weske n Gamification of Declarative Process Models for Learning and Model Verification

Johannes De Smedt, Jochen De Weerdt, Estefania Serral and Jan Vanthienen

12:30-14:00 Lunch 14:00-15:30 Session 3

n Deriving Decision Models from Process Models by Enhanced Decision Mining

Ekaterina Bazhenova and Mathias Weske

n A Framework for Recommending Resource Allocation based

on Process Mining

Michael Arias, Eric Rojas, Jorge Munoz-Gama and Marcos Sepúlveda

n Context and Planning for Dynamic Adaptation in PAIS

Vanessa Nunes, Flavia Santoro, Claudia Werner and Célia Ghedini 15:30-16:00 Coffee Break

16:00-17:00 Keynote

17:00-17:30 Closing roundtable: Discussion, standards and future plans

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Tuesday, 1 September 2015

Conference Day One

TIME SESSION

08:00-09:00 Registration 09:00-09:20 Location: Aula

Opening 09:20-10:30 Location: Aula

Keynote 1: “NoBPM: Supporting Interaction-Oriented Automation via Normative Specifications of Processes”

Munindar P. Singh 10:30-11:00 Coffee Break

11:00-12:30 Location: Lecture Hall 1

Session 1: “Runtime Process Management”

Session Chair: Mathias Weske

n Improving business processes: Does anybody have an idea?

Rob J.B. Vanwersch, Irene Vanderfeesten, Eric F. Rietzschel and Hajo Reijers

n Inspection coming due! How to determine the service interval

of your processes!

Jonas Manderscheid, Daniel Reißner and Maximilian Röglinger

n Data-Driven Performance Analysis of Scheduled Processes

Arik Senderovich, Andreas Rogge-Solti, Avigdor Gal, Jan Mendling, Avishai Mandelbaum, Sarah Kadish and Craig Bunnel

Location: Lecture Hall 3

Session 2: “Process Modelling”

Session Chair: Marcello La Rosa

n Specification and verification of complex business processes: A High-level Petri net-based approach

Ahmed Kheldoun, Kamel Barkaoui and Malika Ioualalen n Concurrency & Asynchrony in Declarative Workflows

Søren Debois, Thomas Hildebrandt and Tijs Slaats

n Detecting Inconsistencies between Process Models and Textual

Descriptions

Han van der Aa, Henrik Leopold and Hajo Reijers

12:30-14:00 Lunch

Session 3: “Process Model Discovery I”

Session Chair: Boudewijn van Dongen

n Mining invisible tasks in non-free-choice constructs

Qinlong Guo, Lijie Wen, Jianmin Wang, Zhiqiang Yan and Philip S. Yu

n Incorporating Negative Information in Process Discovery

Hernan Ponce-De-Leon, Josep Carmona and Seppe Vanden Broucke

n Ensuring Model Consistency in Declarative Process Discovery

Claudio Di Ciccio, Fabrizio Maria Maggi, Marco Montali and Jan Mendling

14:00-15:00 Panel Titel: “Towards a Manifesto for Agile BPM?“

Moderator: Udo Kannengiesser 15:00-15:30 Demo Teaser Session 1

Session 4: “Business Process Models and Analytics”

Session Chair: Pnina Soffer

n Avoiding Over-Fitting in ILP-Based Process Discovery

Sebastiaan J. van Zelst, Boudewijn Van Dongen and Wil van der Aalst n Estimation of Latent Average Waiting and Service Time of Activities From Event Log

Takahide Nogayama and Haruhisa Takahashi

n A Structural Model Comparison for finding the Best Performing

Models in a Collection

Dennis Schunselaar, Eric Verbeek, Hajo Reijers and Wil van der Aalst

n Context-Sensitive Textual Recommendations for Incomplete

Process Model Elements

Fabian Pittke, Pedro Henrique Piccoli Richetti, Jan Mendling and Fernanda Araujo Baião

n Extracting Configuration Guidance Models from Business

Process Repositories

Nour Assy and Walid Gaaloul

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Session 5: “BPM in Industry”

Session Chair: Manfred Reichert

n Web-based Modelling and Collaborative Simulation of

Declarative Processes (Industry Paper)

Morten Marquard, Muhammad Shahzad and Tijs Slaats

n Case Analytics Workbench: Platform for Hybrid Process Model

Creation and Evolution (Industry Paper)

Yiqin Yu, Xiang Li, Haifeng Liu, Jing Mei, Nirmal Mukhi, Vatche Ishakian, Guotong Xie, Geetika Lakshmanan and Mike Marin

n A Clinical Pathway Mining Approach to Enable Scheduling of

Hospital Relocations and Treatment Services

Karsten Helbig, Michael Römer and Taieb Mellouli

n A Framework for Benchmarking BPMN 2.0 Workflow

Management Systems

Vincenzo Ferme, Ana Ivanchikj and Cesare Pautasso

16:00-17:30 Tutorial 1

n How to write a BPM Conference Paper?

Jan Mendling and Hajo Reijers

Wednesday, 2 September 2015

Conference Day Two

TIME SESSION

08:30-09:00 Registration 09:00-10:30 Location: Aula

Keynote 2: “Adaptability, Architecture & CX: The Bizagi Way”

Gustavo Ignacio Gomez 10:30-11:00 Coffee Break

Session 6: “Process Compliance and Deviations“

Session Chair: Stefanie Rinderle-Ma

n Visually Monitoring Multiple Perspectives of Business Process Compliance

David Knuplesch, Manfred Reichert and Akhil Kumar

n Managing controlled violation of temporal process constraints

Akhil Kumar, Sharat Sabbella and Russell Barton

n Complex Symbolic Sequence Encodings for Predictive

Monitoring of Business Processes

Anna Leontjeva, Raffaele Conforti, Chiara Di Francescomarino, Marlon Dumas and Fabrizio Maria Maggi