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Prickle Community Acupuncture Clinic

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About us

Prickle is a non-profit health provider; our goal is to grow into a community clinic

Prickle is a community acupuncture

organisation formed in Melbourne 2009

Our Mission:

To make acupuncture more affordable and

accessible

To target services to people with low incomes and

from disadvantaged backgrounds

Source: Progress Leader Jan 2010

Since 2009, we have operated two pilot clinics

(each open one day a week) sponsored by Inner

East Community Health Services.

Our pilot clinics featured

in January 2010

s

Progress Leader

We

re collaborative, not

competitive

We want strong relationships with

other services. Being non-profit

makes it easier for other services

to refer patients to us.

We

re affordable

Our services will be directed to

those that can’t use the other

health services regularly because

of price

We

re engaging

Holistic health includes healthy

eating and exercise.

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People with disabilities and

socioeconomic disadvantages are at

higher risk of chronic disease

Without a decent income, these people

have little chance to access holistic

healthcare

Prickle aims to fill the gap not met by existing providers: we provide affordable acupuncture

and complement state and community health services

The social issue

Poor and disadvantaged people can’t afford quality healthcare

People in the lowest socioeconomic status report

the highest incidences of:

Smoking

Obesity

Depression

Diabetes

Chronic respiratory disease

Cardiovascular disease

Severe or profound disability

Acupuncture can help:

Manage and prevent chronic disease

Reduce the burden on community and public

health systems

Reduce dependence on medications

Increase health and happiness

Who we can help

A large percentage of our patients receive

government benefits and are referred from

other services

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www.prickle.org.au

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INNER EAST COMMUNITY

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Boroondara Community

Health Centre

378 Burwood Road, Hawthorn

Yarra Health Services

283 Church Street, Richmond

INNER EAST COMMUNITY

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Christine Lee  

B.App.Sci(CM)/B.App.Sci(HB), B.A.  

Registered Doctor of Chinese Medicine since 2008  

Co-ordinator of TCM Volunteer Clinic, The Wellington Centre (2009-present)  

State Committee member, Australian Acupuncture & Chinese Medicine Association (2008-2010)  

Acupuncturist at Prickle clinic Hawthorn (2009 – present)  

Private practice – City Health Melbourne (2009-2011)  

Helen Bourke  

B.App.Sci(CM)/B.App.Sci(HB)  

Registered Doctor of Chinese Medicine since 2009  

Volunteer at TCM Volunteer Clinic, The Wellington Centre (2008-2010)  

Acupuncturist at Prickle clinic Richmond (2010 – present)  

Private practice – Bing’s Natural Health Chinese Medicine (2011-present)  

   

   

The Prickle Community Acupuncture team consists of:

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Who is the low-cost acupuncture patient?

Prickle pilot clinic current patient gender

(% of patients)

Low, 83% Med, 15% High, 2% 5% 1% 14% 29% 18% 11% 22% >10 11 to 20 21 to 30 31 to 40 41 to 50 51 to 60 61+

Prickle pilot clinic current patient income

(% of patients)

Prickle pilot clinic current patient age

(% of patients)

Male, 28% Female,

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Who is the low-cost acupuncture patient?

Prickle pilot clinic patient demographics

(% of patients)

27% 29% 26% 12% 4% 2% Local 1-5km 5-10km 11-15km 16-20km 21km+ Pain, 56% Mental Health, 5% Pregnancy support, 5% Other, 34%

Prickle pilot clinic current patient- reason for visit

(% of patients)

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Board of Directors

•  Christine Lee (President) - Christine is a registered Chinese Medicine practitioner. She is a co-ordinator at the Hands on Health Chinese Medicine Collingwood clinic. She is also a member of the Victorian State Committee of AACMA - the peak body representing acupuncturists and Chinese Medicine practitioners in Australia.

•  Joanne Sharkey (Vice President) - Joanne is a registered Chinese Medicine practitioner.

Joanne was an original founder and practitioner at Prickle. She continues to provide strategic advice. She is currently residing in Beijing

•  Helen Bourke (Secretary) - Helen is a registered Chinese Medicine practitioner. She works as an acupuncturist for the Richmond Prickle clinic, as well as practicing privately in Middle Park.

•  Tom Novak (Treasurer) - Tom is a strategy manager, and has had six years experience consulting for one of the world's largest management consulting firms. His background is in customer strategy, business transformation and finance analysis. Tom is currently completing his MBA at Melbourne Business School.

•  Alex Gibson (Board member) - Alex is a social media strategist and developer. Alex created our website, wiki and online patient database and continues to provide strategic advice.

He is currently residing in Beijing.

•  Frances Farnan(Board Member) - Co-founder, acupuncturist currently practicing at Moonee Ponds & Torquay Registered practitioner of Chinese Medicine

Frances was an original founder and practitioner at Prickle. She continues to provide strategic advice.

•  Willliam Lee (Board Member) - William works in communications. He has a background in web and software development. His key contributions to Prickle are as an advisor in branding, social media, graphic design and media. He also provides support for web and database management.

•  Damian Facciolo (Board Member) - Damian is a grants co-ordinator. He also has many years working in the non-for-profit sector as a health advocate. Damian has a broad knowledge of the health sector and grant application process.

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The Challenges

Maintaining Patient Privacy in Multi-bed environment

Using “borrowed” space

Staff resources

Limited Financial Resources

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Prickle Community Acupuncture

– Future direction

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Our first years of operation have given us valuable experience and the desire to

open a multi-bed acupuncture clinic

Prickle

s strengths

Existing patient database

Established clinical systems

Established links with community and state health services

Established and growing referral networks

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What is the demand for low-cost multi-bed acupuncture?

Those that would consider acupuncture for treatment

(% of respondents)

Surveys in target areas (Moreland and Yarra) indicate

a high potential demand for treatment in a multi-bed

clinic, especially at reduced cost

79% 70%

90%

0% 25% 50% 75% 100% Would you consider a mult-bed clinic at a reduced

price? Would you consider a multi-bed clinic for acupuncture? Would you consider acupuncture for a health issue?

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Prickle Community

Acupuncture

Found our target market

Had clinical success with our services

Becoming known in community health

networks

Found a model that will deliver our services

at relatively low costs

Ready to grow

Working with The Crunch

The Crunch can take us to the next level

Prickle Community Acupuncture has

existing strengths and is ready to grow

Prickle Community

Acupuncture

Full-time multi-bed

clinic opening 2012

The

Crunch

Business

Develop

ment

Program

Interested in being involved?

Contact Christine Lee or Helen Bourke

www.prickle.org.au

References

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