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Invloed van ontwerpelementen op vertrouwen in een online juridische dienstverlener

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Figure

Tabel 1 Overzicht van geïmplementeerde functionele requirements.
Tabel 2 Samenvatting experimentele condities per prototype
Tabel 7 Resultaten T-toets op verschil in ‘geneigdheid tot vertrouwen’ tussen de prototypes
Tabel 11 Overzicht van type afbeeldingen die vertrouwen kunnen opwekken.
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