Packet Contents. IT Tech Refresh Homepage IT Tech Refresh 2013

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Information Technology Division

IT Tech Refresh 2013

School Visit Packet Contents

Packet Contents

1. Overview

1.1. School Visit Agenda

1.2. School Visit Checklist

2. Ordering Technology

2.1. Technology Catalog

3. Mac Information

3.1. Is a Mac Right for Me?

3.2. Software on the BVSD Mac Image

3.3. District Apps NOT Compatible with Macs

3.4. Mac Support Model

4. Software

4.1. Windows 7

5. Infrastructure Considerations

5.1. Wireless Coverage vs. Density

(Abridged)

6. Deployment

6.1. Calculator Instructions

6.2. Ordering Timeline

IT Tech Refresh Homepage

www.bvsd.org/it/refresh

2013- 2014 Year 4 (Purple) Schools

BCSIS, Coal Creek, Creekside, Douglass,

High Peaks, Kohl, Sanchez.

All high schools will receive ¼ of their full

computer allotment.

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Information Technology Division

IT Tech Refresh 2013

Year 4 (Purple) School Visit Meeting Agenda

• Meetings will be held in January, February and March with each Year 4 school to discuss this summer's refresh. o Discuss menu philosophy and points

o Manufacturers and vendors

o Supported and non-supported items on menu o Mac support

o Go over menu options

 _{Monitors vs. no monitors} o CRTs must be replaced

o Carryover (Max. 20% and “End of Life – Not Supported” stickers) o New employee laptops

 _{Schools need to purchase new employee laptops when the employee starts at the beginning of} the school year AND the school is in a refresh cycle

 IT will purchase employee laptops (with principal approval) if it is mid-year OR the school is not in a refresh cycle

 http://bvsd.org/IT/mybvsdgear/Pages/default.aspx o Software (core software, building based, personal) ; Windows 7

 _{Core (being reviewed by Curriculum Dept.)}  Building, DVDs, and license numbers and codes  Personal, installed by teacher

o Infrastructure requirements (including wireless)  _{Xirrus surveys}

o High schools: computers will not be shuffled and reimaged o Deployment scheduling

o Staging area for equipment storage and unboxing

o Start of School – How can your school get up and running smoothly?  _{Custodians can help (leave cables in ports, reconnect after moving)}  Avoid additional moves that require printer install or network changes  Phones move with people (if the move is within the building)

 Encourage staff to submit IT Service Requests early (include cell #’s)  Student Aids/Technologists can help teachers to get connected

 IT Store – A Service Request Category that uses an Account Code to get replacements parts o Q&A

• Scheduling

o Elementary and middle schools will have their computers replaced first o Large high schools will be scheduled in the fall

• Access -- IT needs access to the whole building.

o Custodian’s schedule for room cleaning and waxing floors

o Summer school or summer programs (YMCA, Wild Bears etc.) schedule if applicable o Bond construction schedule

www.bvsd.org/it/refresh

Last updated 1/9/13

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Information Technology Division

IT Tech Refresh 2013

Year 4 (Purple) School Visit Meeting Agenda

• Meetings will be held in January, February and March with each Year 4 school to discuss this summer's refresh. o Discuss menu philosophy and points

o Manufacturers and vendors

o Supported and non-supported items on menu o Mac support

o Go over menu options

 _{Monitors vs. no monitors} o CRTs must be replaced

o Carryover (Max. 20% and “End of Life – Not Supported” stickers) o New employee laptops

 _{Schools need to purchase new employee laptops when the employee starts at the beginning of} the school year AND the school is in a refresh cycle

 IT will purchase employee laptops (with principal approval) if it is mid-year OR the school is not in a refresh cycle

 http://bvsd.org/IT/mybvsdgear/Pages/default.aspx o Software (core software, building based, personal) ; Windows 7

 _{Core (being reviewed by Curriculum Dept.)}  Building, DVDs, and license numbers and codes  Personal, installed by teacher

o Infrastructure requirements (including wireless)  _{Xirrus surveys}

o High schools: computers will not be shuffled and reimaged o Deployment scheduling

o Staging area for equipment storage and unboxing

o Start of School – How can your school get up and running smoothly?  _{Custodians can help (leave cables in ports, reconnect after moving)}  Avoid additional moves that require printer install or network changes  Phones move with people (if the move is within the building)

 Encourage staff to submit IT Service Requests early (include cell #’s)  Student Aids/Technologists can help teachers to get connected

 IT Store – A Service Request Category that uses an Account Code to get replacements parts o Q&A

• Scheduling

o Elementary and middle schools will have their computers replaced first o Large high schools will be scheduled in the fall

• Access -- IT needs access to the whole building.

o Custodian’s schedule for room cleaning and waxing floors

o Summer school or summer programs (YMCA, Wild Bears etc.) schedule if applicable o Bond construction schedule

Last updated 1/9/13

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Information Technology Division

IT Tech Refresh 2013

School Refresh Checklist

1.2 http://www.bvsd.org/it/refresh

Last updated 1/10/13

IT Tech Refresh 2013—School Refresh Checklist

Guidelines for School Self-Evalutions

1 Logistics

We have evaluated necessary power requirements for new devices.

(Two power outlets are required for a desktop and monitor, for rooms using a desktop computer with projector an extra power outlet is required for the splitters)

We understand that teachers’ desks need to be located near proper Ethernet connections, power

outlets, and projector wall plates for access to computers and additional equipment such as document

cameras and splitters.

We have evaluated necessary space requirements for new devices.

We realize that many BVSD buildings may contain asbestos in the ceilings, CMU, drywall, flooring, etc.

We understand that changes to a classroom must be reviewed by BVSD Environmental Services prior

to work being done.

We have evaluated the drops in each classroom and made sure we have proper Ethernet connections

in classrooms.

(Computers should be placed in close proximity to ethernet circuit; 14ft is maximum distance for a computer to ethernet jack)

We understand that prior to any additional circuit being added to even one classroom that IT will need

to evaluate the network closet(s) to ensure that the necessary equipment and space is available.

We have requested an evaluation of our wireless capacity to make sure we have enough coverage for

new wireless devices. If needed, we have planned to and have funds to purchase more wireless

arrays.

We have ordered the necessary cords for classroom teachers to connect to projectors. (This is

especially important if teachers are switching from laptops to desktops or vice versa.)

BVSD standards for cable lengths: ethernet cable 14 feet, 15 feet for VGA and USB cables

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Information Technology Division

IT Tech Refresh 2013

School Refresh Checklist

1.2 http://www.bvsd.org/it/refresh

Last updated 1/10/13

2 Professional Development

3 New Equipment Standards

4 Stakeholder Involvement

We have evaluated our monitors and will plan to move out our CRTs and replace them with flat panel

monitors.

We have identified a staging area where new equipment can be securely stored and unboxed for

deployment.

We have designed a professional development plan for our staff.

We have reviewed the IT support offerings and understand the differences in operating systems,

software differences, and instructional expectations for our new equipment.

We understand the differences in warranties for desktops, laptops, netbooks and Apple products.

We have tested our building level software for Windows 7 compatibility.

(School has CDs and product keys available for installation at the time of computer deployment)

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BVSD IT Tech Refresh 2013: Equipment Overview

Desktop/Laptop

Mac computers

Netbook

iPad

Pros:

• Users can easily access all district network folders

(cabled or wireless for laptops) • Highest level of support from

BVSD IT

• Most users are comfortable using PCs; require less training

Pros: • Users can

access district network

folders (cabled or wireless) through an additional step

Pros:

• Users can only access personal

district network folders through EZAccess (wireless only)

• Less expensive solution to get technology in the hands of students

• Easy access to research on the Internet

• Easy access to word processing

• Longer battery life than a laptop

Pros:

• Users can only access personal district network folders

through EZAccess (wireless only)

• Less expensive solution to get technology in the hands of students

• Easy access to research on the Internet

• Easy access to word processing

• Longer battery life than a Cons:

• Laptop battery life is reduced using wireless

Cons: • Cost

• Limited number of BVSD Core Applications available

Cons:

• Printing: have to save to USB drive or upload to the internet • Limited/no access to district

applications (Lawson, instructional core software)

Cons:

• Printing: have to save to USB drive or upload to the internet • Limited/no access to district

applications (Lawson, instructional core software) Support: • BVSD supported, normal priority Support: • BVSD supported, normal priority • BVSD online forum • BVSD Knowledge Base • Mac store Support:

• School supported: USB

drive provided to reimage

• Additional mice and USB

drives are recommended

Support:

• Limited support by IT, must

go to vendor for hardware

issues

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Last updated 1/10/12

BVSD Windows Domain Devices

BVSD Macs BVSD School Netbooks BVSD Pads

Dell Desktops, Laptop iMac, MacBooks All Models iPad, Droid Pad ACCESS:

Basic Internet Access via Low Bandwidth Wi-Fi, No Streaming Video X X X X High Speed BVSD Fiber Network with Streaming Video X X

File Access via EZ Access Web X X X X

File Access, Native (mapped H: drive) X X DISTRICT APPLICATIONS

Self Service Email Access via Mobile Device Client X

Infinite Campus, must use supported browser and Java Version X Limited Limited X

Lawson X

MediaCAST Streaming Video (no wireless streaming) X

SharePoint Authoring X

BVSD Adobe Creative Software Suite X X

BVSD Core Instructional Software X Limited

BVSD Microsoft Office Suite X X Open Office available IT Service Desk Remote Phone Support X

SUPPORT

On-Site Technician Support X X

Self Service Support via Online Knowledge Base X X X X

Self Service Support via Online Mac Community User Forum X X (iPad) Self Service Support via USB drive to Re-image by Staff X

Hardware Troubleshooting, Repair, Warranty Replacement X Limited Software Maintenance and Troubleshooting X

Operating System Maintenance and Management X X Threat protection, Antivirus, Anti-malware X

Data Protection, File Backups X User Data/Profile Migration when replacing computer X Data Recovery from Failed Hardware X HARDWARE

Works with Projectors X X

CD\DVD Drive X X

Printing X X

OTHER DETAILS

Operating System Windows 7 MAC OSX 10.8 /Intel Ubuntu Android OS, iOS

Warranty 3 years 1 year 1 year vendor 1 year

Training BVSD/ VTC* VTC*/ Vendor Self-supported Vendor

Battery Life laptop 4-5 hrs. iBook 4-5 hrs. 9-12 hrs. 24 hrs. *VTC: Virtual Training Company. Our subscription to various online tutorials available for all staff.

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Model

Standard

Desktop: Dell

OptiPlex 3010

High End

Desktop:

Dell OptiPlex

9010

Laptop: Dell

Latitude

E6430

Laptop:

Latitude

E5430

Netbook:

Dell Latitude

2120

MacIntosh:

MacBook

Pro 13”

2.5GHZ

MacIntosh:

MacBook Pro

15” 2.3GHZ

MacIntosh:

MacBook Air

13”

Macintosh

MacBook Air

11”

Macintosh:

iMac 21.5

MacIntosh:

iPad 16gb

Processor

Processor Dual Core, Intel Core i3-2120 3.30GHz, 3MB,w/ HD2000 Graphics

Intel Core i5-3550 Processor, 3.3GHz, w/HD2500 Graphics

Intel Core i5-2540M,

2.60GHz Intel Core i3-2350M

Processor 2.3GHz Intel N550 1.6GHZ 2.5 GHz Dual Core Intel Core i5 2.3 GHZ Intel i7 Core 1.8 GHZ Intel i5 core 1.8 GHZ Intel i5 core Intel i3 3.1GHZ 1GHz Apple A4

Screen

None (external

monitor) None (external monitor)

14.0" widescreen (1366 x

768) WLED-backlit

14.0" HD (1366x768)

WLED-backlit 10.1" LED Display 13.3" Widescreen LED 15" Glossy Widescreen

13.3" high-resolution LED-backlit display

11.6 “ high-resolution

LED-backlit display 21.5" 1920-by-1080 resolution

9.7" LED-backlit glossy widescreen Multi-Touch display

Operating

System

Windows 7 Windows 7 Windows 7 Windows 7 Ubuntu 10.8 10.8 10.8 10.8 10.8 iOS 4

Memory

4 GB 4 GB 4 GB 4 GB 1 GB 4 GB 4 GB 4GB 4GB 4 GB 16 GB

Hard Drive

250 GB 250 GB 320 GB 320 GB 250 GB 500 GB 500 GB 128MB-Flash Storage 64MB-Flash Storage 250 GB None

DVD Drive

Slim line 8X DVD+/-

RW Slim line 8X DVD+/- RW Slim line 8X DVD+/- RW Slim line 8X DVD+/- RW None 8X Super Drive 8X Super Drive None None 8X Super Drive None

Video Card

Intel® Integrated Graphics w/Single HDMI/VGA

1GB AMD RADEON HD 7470 w/VGA and DVI Adapters

NVIDIA NVS 5200M

1GB Discrete Graphic Express Card Intel NVIDIA 320M NVIDIA GeForce GT 330 256mb

Intel HD Graphics

4000 Intel HD Graphics 4000 AMD Radeon HD 6750 w/256MB 1024-by-768-pixel resolution

Wireless

n/a n/a Intel Centrino

Advanced-N 6205 Intel Centrino Advanced-N 6205 802.11 a/b/g/n 802.11n 802.11n 802.11n 802.11n 802.11n 802.11 a/b/g/n

Ethernet

Gigabit Gigabit Gigabit 10/100 10/100 Gigabit Gigabit Gigabit None

Camera

None None Webcam Webcam Webcam iSight iSight 720p Face Time

camera 720p Face Time camera iSight None

Battery

n/a n/a 6 Cell Lithium Ion 6 Cell Lithium Ion 6 Cell Lithium Ion lithium-polymer lithium-polymer lithium-polymer lithium-polymer n/a lithium-polymer

Warranty

3 years 3 years 3 years 3 year 1 year 1 year 1 year 1 year 1 year 1 year _{support, 1 year hardware}90 day telephone

Other

Small form factor box Small form factor box VGA output using Mini DisplayPort to

VGA Adapter

VGA output using Mini DisplayPort to VGA Adapter

Bluetooth 2.1 + EDR technology

Support

Normal IT Prioritized _Support Normal IT Prioritized _Support Normal IT Prioritized _Support Normal IT Prioritized _Support

Supported by school staff, USB Flash Drive provided to

reimage

Normal IT Prioritized

Support Normal IT Prioritized Support Normal IT Prioritized Support Normal IT Prioritized Support Normal IT Prioritized Support Limited

BVSD IT Tech Refresh 2013: Computer Specs

Additional Equipment: Dell 19-inch Widescreen Monitor

16:10 aspect ratio and 1440x900 maximum resolution, LCD

Warranty: 3 years Normal IT Prioritized Support

Dell 24-inch Widescreen

Monitor LCD

Warranty: 3 years Normal IT Prioritized Support

Dell E Port Plus Replicator (dock for Laptop)

Normal IT Prioritized Support

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Don’t forget! Adding more computers in your school may require additional network drops, electrical outlets, or furniture. The IT

Service Delivery Manager and your Zone Lead will help you plan accordingly.

Interactive

White Board

Document

Camera

Pad Technology

Mounted

Projector

522 pts.

57 pts.

91 pts. (iPad)

TBD (Droid Pad)

496 pts.

Details: A mounted interactive whiteboard (IWB) is a large interactive display that connects to a computer and projector. The user controls the computer using a pen, finger, stylus, or other device on the board's surface. Note: Requires extensive professional development.

Details: A document camera is essentially a camera that connects to a projector to display classroom materials. It is able to magnify and project common classroom items such as paper, manipulatives, science materials, student examples, art demonstrations, etc.

Details: Pad technology is designed for audio-visual media including books, text books, periodicals, movies, music, games, and web content. There are many education apps available to enable students to be hands-on with learning.

Details: A mounted projector allows teachers to project their computer and document camera to enhance instruction. Having the projector mounted increases the life of the projector, saves space, and simplifies teaching.

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Information Technology Division

Software Included

on the BVSD Mac Image

Below is a list of the software that will be included on the BVSD Mac Image.

Operating System:

• Apple OS 10.8.1

OS Related Software:

• Address Book

• Automator

• Calculator

• Chess

• Dashboard

• Dictionary

• DVD Player

• Font Book

• Front Row

• iCal

• iChat

• Image Capture

• iSync (supported devices)

• iTunes

• Mail

• Photo Booth

• Preview

• QuickTime Player

• Safari

• Stickies

• System Preferences

• TextEdit

• Time Machine

Additional Software:

• Adobe Reader

• Chrome

• Flash

• Flip for Mac

• Firefox

• Office 2011

• Shockwave

• Silverlight

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Information Technology Division

District Applications NOT Compatible or

NOT Supported with a Macintosh Computer

The following District applications are NOT compatible or NOT supported with a Macintosh

(Mac) Computer.

**Applications NOT Compatible*:**

*A PC must be used to access and use these District software applications.

• Lawson (Dashboard, Portal)

o

Lawson applications cannot be accessed on the Mac Operating system or by

using browsers other than Internet Explorer.

• QSP/Point-of-Sale (POS)

o

Application not available for the Mac operating system.

Applications NOT Supported:

• VBOSS

• Multi-booting

o

Installing multiple operating systems on a machine.

• Parallels Desktop for Mac

o

Hardware virtualization software for Intel-based Macs.

• Boot Camp

o

A Mac OS X utility used for installing Windows operating systems on Intel-based

Mac.

Restrictions using other District software applications:

• MediaCast will function properly on a Mac only when SilverLight is installed.

Applications that ARE now compatible:

• SharePoint: Recommended browsers on a Mac are Firefox and Safari.

• NOVUSAgenda

Instructional Core Software:

Instructional Core Software may or may not be compatible with the latest Mac

operating system (OS 10.8). The following link describes the software approval process for

new software purchases.

http://bvsd.org/employees/IT/softwareapproval/Pages/default.aspx

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Information Technology Division

Mac Support

Last updated 1/9/13

3.5 The following resources are available to BVSD staff for support with their BVSD Apple devices.

Devices include the MacBook, MacBook Pro, iMac, and iPad.

* Only Macs with the BVSD Mac image will be supported by IT. These will be prioritized as a

normal Service Request for support. However, users will be able to get real-time support from

the above resources.

iPods, iPhones, and personal Macs are not supported by IT, and we do not anticipate any future

support for these personal devices.

Apple Website - www.apple.com

Mac Help Knowledge Base –

http://www.bvsd.org/kb/Macs/Forms/AllItems.aspx

*IT Service Request – www.bvsd.org/servicerequest

Apple Store:

•1755 29th Street, Space 1084, Boulder, CO 80301

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Information Technology Division

Windows 7 Self-Assessment

District Core Software Compabitility

4.2

Last updated on 1/10/12

District Core Software Compatibility*

A+ No

3D blocks Yes

Adobe CS3 Yes

Adobe CS4 Yes

Adobe Pro Yes

AgentSheets Yes

Alternative Energy

Animation Master No

Avervision 3 Yes

Boardmaker 6 Yes

Camtasia Studio 7 Yes

Carnegie math N/A

Code Warrior

Comic Life Yes

Corel Draw 10 for Graphic Design Yes

CoWriter Yes CPS 6 Yes Descartes' Cove DreamWeaver Suite EarthPoint Yes Fathom 2 Yes

Geometer's Sketchpad 4 Yes

Green Globs Yes

How West was 1 Yes

Image Blender 3 Yes

Incredible Machine Yes

Info Centre

Investigations Yes

iTunes Yes

Kaleidomania

Key Skills Yes

Math Companion 3 vol 2 Yes

MathType Yes

Mercury Yes

Mixcraft 4 Yes

ModelSMart 3D No

Multimedia Lab V Yes

New Probeware software Yes

Numbers Recovered Yes

Office 10 Yes

PASCO Data Studio Probeware

software No

PASCO SPARKvue Probeware softwar

Photo Expressions Yes (limited)

Photostory Yes

Pixie II Yes

Screen Creator Deluxe 7 Yes (limited)

Sketchup 7 Pro Yes

Solid Works 2011 Yes

Sunchroneyes n/a

Timeliner 5 Yes

Tinkerplots Yes

Total 3D Home Design No

Type to Learn 3 Yes

Vernier Graphical Analysis No

Web Blender 2 No

WriteOutloud 6 Yes

WYNN No

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Information Technology Division

BVSD’s Wireless Network

Coverage vs. Density (Abridged)

Last updated 3/11/11 www.bvsd.org/it/refresh 6.1

What’s the difference between coverage and density? Let’s think of our wireless network in terms of a pie.

 Coverage: The area the pie covers.

 Density: The number of slices you can take out of the pie. You can only take out a limited number of slices

before either the pie is gone or the slices are too thin to eat.

 An average wireless array:

o Has the coverage area for about 6 classrooms

o Has the density for about 32 devices* per the coverage area

 *A device is anything that accesses the wireless network, whether or not it is a piece of BVSD equipment: o Laptops

o Netbooks o Smart phones o iTouch o iPad

 Other factors affect coverage and density:

o Building materials can block or slow radio transmissions o Radio intereference

o Type of information being transmitted, e.g. streaming video (which uses a lot of bandwidth)

BVSD Wireless is designed for coverage, not density

Laptop 1 Laptop 2 Netbook 1 Netbook 2 Personal Laptop 1 Smart phone 1 Smart phone 2

Best practices for using the BVSD wireless network

• Limit wireless video streaming on multiple computers; use a projector whenever possible.

• Be aware that every personal device that accesses the wireless network uses a slice of the

pie, which affects how many other devices can connect, i.e. how much pie is left for

everyone else.

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Information Technology Division

IT Tech Refresh 2013

Instructions for Using the Calculator

Instructions for Using the 2013 IT Tech Refresh Calculator

1. Total Points Allocated shows you the number of points that have been allocated to your

school based on your October Student Count. Points are to be used to purchase the

technology equipment outlined in the Technology Catalog.

2. Number of End of Service Life Desktops that can be kept shows you the maximum

number of desktops your school may retain, based on 20% of your allocation. This

number only includes desktops and does not include laptops or CRT monitors. (These

desktops will be marked “End of Service Life – Not Supported.”)

3. Point Cost shows you the number of points each technology unit costs.

4. Quantity column is where you enter the quantity of each piece of equipment you wish

to purchase.

5. Remaining shows your total points balance after you have entered your technology

selections.

Questions?

Please contact Mike Goodyear, Service Delivery Manager, at 720-561-5162 or at

[email protected].

http://www.bvsd.org/it/refresh

2.13

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