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Scan to Cloud Installation Guide

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Table of Contents

1 - Before you start

1

1.1- What is Scan to Cloud? 1

1.2- What is included? 1 1.3- Supported devices 1 1.4- Supported languages 1 1.5- Keyboards 1 1.6- Ports 1 1.7- Bandwidth recommendation 1

1.8- Login Service support 2

2 - Installing the Scan to Cloud application

2

3 - Managing licenses

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4 - Customizing Scan to Cloud

8

4.1- Customizing the application 8

4.1.1 - Connector selection 9

4.1.2 - Time Out 10

4.2- Configuring network settings 11

4.2.1 - Host URL 11

4.2.2 - Proxy Server 11

4.2.3 - Test Connection 12

4.3- Configuring scanner preferences 13

4.4- Logging 13

5 - Troubleshooting

15

5.1- Licensing 15

5.2- License expiration or quota violation 16

5.2.1 - Expiration 16

5.2.2 - Page conversion quota 16

5.3- Network Error 18

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1 - Before you start

1.1- What is Scan to Cloud?

Scan to Cloud is a “server-less” MFP scanning application. No on-premises server software is required. Documents are scanned to the Scan to Cloud server. This server, in turn can communicate with the OmniPage Cloud Service (OCS) server if document conversion is required. The final document is then sent from the Scan to Cloud Server to its target destination, which can be:

n Google Docs & Google Drive n Evernote n SalesForce.com n Office 365 n SharePoint Online n Email (via SMTP) n Dropbox

1.2- What is included?

The Scan to Cloud includes an application file (Scan to Cloud_1.3.jar), a Canon MEAP license file (Scan to Cloud_1.3.lic), and one or more serial numbers.

1.3- Supported devices

Scan to Cloud works on Canon imageRUNNER Advance devices (except the non-HDD iR Advance 2020), including Generation 1 and 2 devices. It does not work on the earlier Canon device families.

1.4- Supported languages

For the user interface display language, English, French, Italian, German, Dutch, Portuguese, and Russian are supported. However, Scan to Cloud can work with any supported hard or soft keyboard language by changing the locale on the device. Scan to Cloud also supports numerous OCR languages.

1.5- Keyboards

Scan to Cloud works with Canon-supplied Cherry hard keyboards.

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1.8- Login Service support

Scan to Cloud works with most login services supported by Canon MEAP, including SSO-H, Equitrac, uniFLOW, and ULM. When Scan to Cloud is invoked from the control panel, the client retrieves context for the user logged in at the device. Scan to Cloud indirectly supports authentication by associating the logged-in user with a connector’s credentials whenever a user marks the Remember Me checkbox on the loglogged-in screen. In this case, the logged-in user will bypass the connector’s login form, resulting in fewer necessary interactions, thus an improved user experience.

There is a separate authentication association for each connector. Hence a user logging in with a swipe card on the MFP will have separate logins for each connector. For credentials that are used over a long period, the user may be challenged to supply updated credentials (e.g. due to a required password change after 60 days). The association for that connector is then updated with the new login information.

Note:

Department ID is not supported.

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3. In the left pane, click the Install MEAP Application link.

4. Next to the Application File Path field, click the Browse button and then navigate to the location of theScan to Cloud_1.3.jar.

5. Next to the License File Path field, click the Browse button and navigate to the location of the

Scan to Cloud_1.3.licfile.

6. Click the Install button.

7. When asked if you wish to proceed with the installation, click Yes .

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9. Click the Start button next to the Scan to Cloud application. The application is now running, but not yet configured.

10. Click the To Remote UI link in the upper right screen or type the URL for the Scan to Cloud Web Administration application:http://<MFP_ipaddress: 8000/ScanToCloud. If prompted for

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11. You should now see the main administration webpage for Scan to Cloud. Most of the settings are optional, but you must supply a valid serial number. Enter your serial number (a 22-character code supplied with your installation). When you are done, click Register. If the serial number is correct, this device’s users can now use the Scan to Cloud application.

You can set the behavior of the EULA display here as well: you can opt to display it only when the application runs for the first time (default), or disable it altogether. Click the Save button to store the setting.

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reached 80% of page conversion quota.

3 - Managing licenses

The Scan to Cloud has the following master license types:

n evaluation (time-based)

n time-based with a maximum number of page conversions (valid for 3-5 years) n time-based with unlimited page conversions (valid for 3-5 years)

All licenses start when the license is registered via the Web Administration. This information is stored in the cloud server.

The evaluation license cannot be extended, and must be unregistered before adding a time-based license. Time-based master license types with maximized page conversion numbers can be extended by

purchasing pack licenses, which can extend the available number of page conversions.

Note:

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Within the Setup section, you can manage licenses - change the license type, extend the time limit, or improve the page conversion quota.

You can check the status of the activation date, expiration, and page quota (if appropriate) of the license on the About page:

To upgrade licenses, follow the steps below:

1. An administrator can see the expiration date and remaining page conversions (quota) by clicking on Upgrades (or About).

2. Depending upon the type of license you have purchased, you may need to upgrade the base license with a page pack license. If you have already purchased this license, click on Upgrades, add this license, and click Save. The page pack license(s) appear(s) in the list.

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3. To change the email address of the person managing licenses for this device, click on

Notifications, change the email address, and click Save.

4 - Customizing Scan to Cloud

After Scan to Cloud is installed, you can customize a number of options for the product.

4.1- Customizing the application

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4.1.1 - Connector selection

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Select Show or Hide for each connector in the list, as desired. You may also re-order the connectors by clicking and dragging them to the order you desire.

4.1.2 - Time Out

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home screen. To alter the default setting, simply enter the new timeout value (in seconds), and click Save. Changing the timeout setting requires a reboot of the MFP device.

4.2- Configuring network settings

Use the Network Settings section in the Scan to Cloud Web Administration application to set the host URL, view the proxy server settings (if any), or test the network connection.

4.2.1 - Host URL

You can alter the host URL of the Scan to Cloud server by selecting the relevant option from Network

Settings, typing or copying the host URL into the Server URL field, and clicking Save.

4.2.2 - Proxy Server

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Note:

Only basic authentication is supported.

4.2.3 - Test Connection

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4.3- Configuring scanner preferences

Use the Scan Settings section in the Scan to Cloud Web Administration application to configure the default scanner settings to be used with Scan to Cloud. You can set the following:

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If you wish to disable logging, click Disable. This option is only available if logging has been Enabled previously.

Click Download to download the log file to your local PC.

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Note:

If logging is enabled, rebooting once does not delete the logs, but upon the second reboot, logging is automatically disabled.

5 - Troubleshooting

5.1- Licensing

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Contact the system administrator, who should check whether the serial number was entered in the Scan to Cloud Web Administration and successfully registered.

If a user knows the serial number, they can enter it directly then press the Register button.

5.2- License expiration or quota violation

5.2.1 - Expiration

Users may see a warning whenever a device is within 60 days of expiration. When the product has reached expiration, it no longer functions.

5.2.2 - Page conversion quota

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5.3- Network Error

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An administrator may wish to ensure that the network is functioning properly. The most common causes of this issue are not configuring a proxy server correctly or not using a DNS server.

5.4- Email notification

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Alternatively, an administrator can configure their own credentials for the ScanToCloud.JAR, as shown below:

References

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