Server must be connected to the internet via high-speed internet connection.

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Server Based System Requirements Database Server

Component / Number of users 1-10 Users 11-25 Users 28-50 Users

Processor – Recommended 4 Cores 6 Cores 8 Cores

Processor – Minimum 2 Cores 4 Cores 6 Cores

Memory / RAM - Recommended 8 GB 16 GB 24 - 32 GB

Memory / RAM – Minimum 4 GB 8 GB 16 GB

Disk Configuration Hard Drive - Total Storage

500GB SAS (Should be capable of adding more storage)

1TB SAS (15k) (Should be capable of adding more storage)

1.5TB SAS (15k) (Should be capable of adding more storage) Operating system

Network Card / Ports (1000Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each

Backup Solution

Citrix / 2X / Terminal Server (For multiple locations)

Component / Number of users 1-10 Users 11-25 Users 28-50 Users

Processor – Recommended 4 Cores 6 Cores 8 Cores

Processor – Minimum 2 Cores 4 Cores 6 Cores

Memory / RAM - Recommended 8 GB 16 GB 24 - 32 GB

Memory / RAM – Minimum 4 GB 8 GB 16 GB

Disk Configuration Hard Drive - Total Storage

160 GB (Should be capable of adding more storage)

250 GB (Should be capable of adding more storage)

250 GB (Should be capable of adding more storage) Operating system

Network Card / Ports (1000Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each

Backup Solution

1. Solid State Drives (SSD) will provide a performance boost over HDD (can be combined with slower bulk storage)

Windows® Server 2008 or 2012 Raid 1 or Raid 5

Windows® Server 2008 or 2012

Back up on external hard disk, tape or NAS. (Online / offsite backup is recommended.) Internet connectivity Server must be connected to the internet via high-speed internet connection.

Windows® Server 2003 or 2008

Back up on external hard disk, tape or NAS. (Offsite backup is required.

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2. Drive capacity requirements increase with scanning and imaging storage needs. 3. RAID 5 or RAID 10 recommended for maximum performance and redundancy. 4. Current Gen Intel Xeons are recommened.

5. Standard requirement for internet service: Static IP required, Latency: Minimum 50ms latency round trip on a standard ping packet. Packet Loss: Less than 1%. Patient Portal

Component Minimum Specifications Recommended Specifications

Processor 2 Cores 4 Cores

Memory / RAM 2 GB 4 GB

Hard Drive 80 GB 150 GB

Operating System Windows® 7, Server 2008 or 2012 Windows® Server 2008 or 2012 Internet Connectivity Broadband Internet connection with

static IP address

Broadband Internet connection with static IP address

Network Card / Ports (1000Mbps) 2 NIC, 1 port each 2 NIC, 1 port each Sybase license

Workstations Workstations

(Desktop / Laptop / Tablet PC)

High-usage Workstations8 (Provider workstations, critical task workstations)

Processor Intel® i5, 2.70 GHz+ Intel® i7, 2.40 GHz+

Memory / RAM 4 GB 6 GB

Hard Drive 120 GB 250 GB

Operating System Windows 7, 8, 8.1 Windows 7, 8, 8.1

Network Card 100 Mbps 100 Mbps

Wireless Network Card (WiFi) 802.11G or higher 802.11G or higher

Network

Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher

Wireless (WiFi) 802.11G or higher 802.11N or higher

Router / Firewall

Ports

1. Scanning, Dragon dictation, word processing workstations are considered high-usage workstations.

Sybase license is required to allow Web Server to connect to IMS DB server

Secure encrypted connectivity for communication between facilities is required using an IPsec VPN enabled router.

The following outbound ports are used for sending and receiving claims: ENS Professional: 3566

ENS Institutional: 22 AVAILITY: 9922

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Printer

Label Printer

Rx Printer

Scanning and Imaging

Scanner

Card Scanner

Signature Pad

Web Camera

PCL5 or higher compatible network printer (All-in-one devices should not be used as a scanner, but, can be used

for printing.)

Note: shared printers are not supported.

DymoLabelWriter 400/450 Note: Single ribbon only, double ribbon not supported. DymoLabelWriter 400/450 Turbo Note: Single ribbon only, double ribbon not supported.

Brother laser jet 2170N Network printer (To use with non-padded Rx scripts). If you would like to print Rx pads.

Any Twain Compatible scanner is compatible with IMS. We recommend the following: Medium-sized organization or single-department application: Fujitsu fi-6130 or fi-6230 sheet-fed scanners

Larger organizations: Fujitsu models: fi-6140, fi-6240 or fi-5530C2 sheet-fed scanners 2. The following can contribute to system slowness: Firewall/Antivirus Software (even if virus scan is not running, it will scan each file that is downloaded and opened or scanned and saved); insufficient RAM Memory; Hard Drive Encryption; Multiple Network Switches; Slow Network/More traffic on network; Low space on System partition or working partition.

Peripherals Printers

For use with locally hosted server:

· Topaz model: T-LBK755SEBH or T-LBK750SEBH · Topaz SignatureGem SE 4X5

· Topaz SignatureGem SE 4X3

· Topaz SignatureGem SE 4X3 TM-LBK755-BHSB For use with remotely hosted server:

· Topaz model: T-LBK755SEBH or T-LBK750SEBH o Requires serial cable kit. Topaz part number: A-CSA4-2

o Note: If disconnecting pad from USB power port, reconnect it to same USB power port.

Branded Webcam, USB 2.0 or higher Docket Port DS687 (Duplex)

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Barcode Scanner Credit Card Swiper

Vital Signs EKG Spirometry

Remote Scan Software

IMS Fax Server

Auto Check In Kiosk

Router / Firewall

Wireless

Symbol LS Series General Purpose Bar Code Scanner Tested Model: Symbol LS2208

IDTECH Model: IDMB-334133B Medical devices

Software

Welch Allyn - Spot Vital Signs Lxi Midmark

Midmark

May be required to enable scanning in remote hosted / SaaS environment Midmark, KOKO

Fax Server and Check-in Kiosk

Network

Setup instructions:

It will occupy one LAN Port of your network. So it needs to be placed where a fax line jack and a network/LAN jack are available. The fax server requires a dedicated analog fax line. (no line sharing with credit card, voice, etc.)

Any touch screen which can simulate mouse/keyboard input via touch will work fine. Tested Models: PT1710MX 17-inch touch screen monitor, HP Touch Smart series

Discretion of local IT technician

For better performance we recommend gigabit switches and routers.

Hardwiring your office to the internet is always the best solution. However, if you seek the convenience of wireless PCs, you do have the option of using them through a Terminal Services connection. Setting up a simple remote connection will give you the flexibility of wireless internet with the dependability of a hardwired connection. Please ask our team for more details about how to set this

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Best Practices for Backup