IT Enterprise Services

Capita Virtual Workplace

I

T Enterprise Services

If you’re looking to...

  Reduce costs by up to 50% with a flexible, pay-as-you-go virtual desktop service

  Improve end user services and productivity, with a dedicated IT engineering and support team

  Improve security and reduce maintenance or downtime by centralising your desktop data and reducing the risk of data loss

  Be free to securely use and support any device, supporting BYOD and CYOD as well as corporately owned devices

  Replace aging devices or thick client technology that require large CAPEX investments

  Guarantee security with granular controls that enable the right access at the right time.

... then Capita Virtual Workplace is for you.

Virtual working is essential and you

know the virtual workplace is possible.

But you need flexibility, security and

scale to power effective mobile working.

Capita Virtual Workplace (CVW) delivers

all of this; perfectly balancing freedom

and control across your entire enterprise.

One predictable, monthly price gives

you access to cloud hosted desktops,

applications and data, all as-a-service.

Adapting your workplace to a modern workforce can

be challenging.

You need to...

 

Keep your data secure

 

Provide easy access

 

Reduce technology costs

while meeting the demands

of your workforce

 

Keep control but also embrace new ways of

working with BYOD and CYOD

Lower total cost of ownership through simplified management and reduced reliance on field engineering.

Enable your staff to work flexibly and be more productive anytime, anywhere, on any device.

Increase flexibility and employee choice by embracing and managing BOYD and COYD initiatives.

The ability to centrally enable tailored access to systems and data for different user types.

All your data and applications are held in our secure UK-based data centres providing reassurance of data security, sovereignty and governance.

Capita Virtual Workplace is a strategic platform for disaster recovery and business continuity. It powers a dynamic, responsive enterprise that can respond to emergencies, building disruption or office moves.

Key benefits

Right fit

Security

Continuity

Productivity

Any device

Reduced cost

Your solution

Capita Virtual Workplace is a fully managed cloud service, hosted in Capita’s secure, UK-based data centres. Transforming all aspects of device management, application delivery and data management, Capita Virtual Workplace delivers the ultimate flexibility for end users and IT control. The beauty lies in the service: Not just IT service and support for your end users, but in the ongoing development of your IT estate. A utility cloud service that’s evergreen; you can be confident that your enterprise will always have the latest devices, applications and operating systems. Always up to date, always secure. For IT, this removes the frustration and significant management overhead of end user IT. Procurement, provisioning, patching, maintenance and break fixes – all become a service. With the ability to choose additional services such as Capita Productivity Hub (Microsoft Exchange, Office and SharePoint in the cloud), Capita Collaboration Suite (Unified Communications), Enterprise Mobility Management and Secure File Share, Capita makes your future workplace a reality.

What is virtualised desktop?

Capita Virtual Workplace replaces traditional desktops and laptops with a thin client or tablet device. It means you can access your Windows desktop from the cloud, on any device, anywhere. All data is securely stored in our UK data centres, removing risk of data loss in the event of device failure.

30-50% cost savings can be achieved with centralised

management [4]

34% productivity gains from mobile working [2]

34%

34-50%

Capita Virtual Workplace

features

  Utility pricing: with a predictable price per user, you only pay for what you use. You can scale up or down as your business changes without significant CAPEX investment.

  Self service portal: gives IT full control and easy management of all devices and users.

  High availability & reliability:

high performance service with 99.99% availability backed by 24x7 IT support.

  Robust service levels: Capita Virtual Workplace includes full service desk support, security monitoring and AV as standard. It also comes with an intuitive online portal to log and track cases 24x7.

  Device & OS agnostic:

seamlessly connect from any end user device (desktop, laptop, tablet or smartphone) and all leading operating systems (Windows, Apple iOS, Android and Chrome).

  Seamless integration: Capita Virtual Workplace can be integrated with your existing directory services and IT

environments. It can also be used in conjunction with on-premise desktop application software.

  Multiple user profiles: tiered user types enable you to optimise your IT spend according to task, knowledge or power users in your enterprise.

  Full enterprise support: with upgrades, patching, antivirus, backup and disaster recovery.

CVW is powered by industry

leading technologies from VCE,

Cisco, Intel, EMC and VMware.

This combined with Capita’s

robust ITIL service desk and

service management expertise

ensures that you get maximum

performance and return on

investment.

In today’s modern enterprise...

67%

of people believe working

remotely is productive

[3]

69%

of people believe

working remotely

is liberating

[3]

41%

of the workforce

is interacting on

social media

[3]

43%

of small business leaders report

saving £590 or more each

month thanks to

telecommuting employees

[1]

59%

increase in businesses offering

telecommuting options

(Based on a CBI survey) [1]

90%

of managers believe that workers

are more productive when given

the flexibility to choose when and

how they work

[1]

2.8

million

UK workers (10% of UK

workforce) telecommute at

least some of the time

[1]

81%

UK workers want a change

from 9 – 5 working

[3]

72%

UK employers offer

tele-commuting working options.

90% in the USA and 71% in

France & Germany

[2]

30-50%

cost savings with

centralised desktop

management

[4]

34%

6

2

3

4

8

Validation Discovery & readiness assessment Connectivity Technical design Migration plan Service enablement Handover & training Deployment review

7

1

Validation 8 steps to onboarding with Capita Virtual Workplace

Why Capita IT

Enterprise Services?

Outstanding service

Quite simply: it is our quality of service. Our unrivalled expertise enables us to provide consultancy, advice, migration and support. At every step we provide an outstanding service to ensure seamless migration.

Partnerships drive success

Capita has Tier 1 partnerships with industry leaders EMC, VMware and Microsoft which gives us (and you) an advantage in technology, service and price.

Value for money

Capita Virtual Workplace is a cloud service that can flex with your business. Predictable, utility pricing removes CAPEX challenges and enables you to innovate now.

Security

Fully managed from our secure, UK data centres, you have complete reassurance that all of your data, devices and systems are secure with data sovereignty guaranteed.

Smooth transition

We understand that you may have unique desktop applications that are critical for your business. To aid your transition, we have a Desktop Application Transition and Delivery Service that discovers, evaluates, rationalises and packages all enterprise applications. With Capita, business disruption is eliminated.

Freedom

Using an intuitive self-service administration portal, CVW provides the capability to manage desktop

images, virtual machines, user assignments and desktop support.

Our services are some of the most energy efficient in the world, supporting the UK Green Government ICT strategy in full. Virtual working environments significantly reduce carbon footprint through reduced travel and energy usage.

Mobility

Enterprise Workplace Devices Applications

Cloud

Private cloud Productivity hub Data lifecycle management

IT Service Management

Service desk

ITSM platforms Software asset management

Managed workplace Virtual workplace Apple managed service

Communication &

collaboration

LAN, WAN, wireless Unified communications

Contact centres, voice Collaboration suite

Sync & Share

Our portfolio

References: [1] Forbes.com desktop-virtualization-software-business-intelligence; [2]