mm
Servicing HP Rack and Tower Server
Solutions - Rev 12.31
Course data sheet
Certification: Exam(s):
The Learning Center: Format:
Recommended Duration:
HP ATP - Rack and Tower Server Solutions Support V8 HP2-T25 - Servicing HP Rack and Tower Server Solutions 00584963
Web Based 3 Days
How to register
Course description
Servicing HP Rack and Tower Server Solutions is a comprehensive course that delivers the technical information necessary to successfully troubleshoot HP rack mounted and tower servers and other HP server components like tape drives, or host adaptors. This training also covers basic management components like Systems Insight Manager and the iLO
Management Engine. This training also covers important service procedures for the HP Rack and Tower Server products like firmware updates or restoring lost password and
configuration backup/restore process.
Who should attend
Services, both internal HP and external
Course objectives
After completing this course, you should be able to:
• Identify the HP utilities used to configure HP servers and storage • Describe the process to upgrade the firmware on HP ProLiant servers • Configure ProLiant server hardware components
• Configure a storage subsystem
• Identify iLO Management Engine components • Describe iLO Advanced enhancements • Identify iLO user interfaces
• Describe iLO Remote Console
• Explain iLO power management options
• Describe the features and functions of Insight Control • Describe the features and functions of HP SIM • List the Insight Remote Support solutions
• Explain the basic storage technologies for HP servers • List the HP Smart Array controllers and their features • Describe HP disk drive reliability and features • List the HP tape solutions and their features
• Identify the storage solutions available for HP servers o DAS
2
o SAN
• List the HP data protection solutions
• Explain HP best practices for power and cooling in the data center • Explain how to increase availability through power protection • Describe HP rack and power management software
• Identify safety symbols on ProLiant equipment • Describe tools used to collect troubleshooting data
• Describe the general booting process from system reset to operating system loading • Identify boot process failure indicators
• Identify reboot issues
Course outline
Module 1
The HP Rack and Tower Server Portfolio
ProLiant Gen8 server technologies, Key ProLiant Gen8 server technologies, Processors, Memory, HP SmartMemory, Types of memory modules
iLO Management Engine
Trusted Platform Module, BitLocker on ProLiant servers
ProLiant server family, Naming convention for ProLiant servers, ProLiant lines, ProLiant entry-level server portfolio, ProLiant MicroServer
ProLiant ML350p Gen8 server, ProLiant DL160p Gen8 server, ProLiant DL360p Gen8 server, ProLiant DL380p Gen8 server, ProLiant SL230s Gen8 server, ProLiant SL250s Gen8 server ProLiant mid-range servers, ProLiant DL785 G6 overview, ProLiant DL980 G7 overview, HP Integrity server portfolio, Integrity entry-level server portfolio
Integrity rx2660 server, Integrity rx2800 i2 server, Integrity rx3600 server, Integrity rx6600 server
Integrity mid-range servers, Integrity rx7640 server, Integrity rx8640 server, Comparing the Integrity rx8640 with the rx7640, HP SEU-2
Integrity NonStop servers, Integrity NonStop server product line, NonStop servers in a Converged Infrastructure, Integrating the HP Intelligent Series rack
HP Location Discovery Services, HP Thermal Discovery Services Power Distribution Rack, HP rack option portfolio, Console switches
HP Modular Cooling System G2, MCS G2 standard features, MCS G2 air distribution Learning check 47
Module 2
Configuring Server and Array Hardware
HP utilities, HP Intelligent Provisioning, HP Scripting Toolkit, HP System Management Homepage
ROM-Based Setup Utility, Using RBSU, RBSU main menu, System Default Options menu, Power Management Options menu
3
Inspect Utility, Diagnostic Utility, HP Network Configuration Utility, Erase Utility, USB support Upgrading server firmware, HP ROM overview, ProLiant server ROM, Identifying the installed ROM version
EFI and EFI/POSSE commands for Integrity servers, Using EFI, Using POSSE
Managing firmware updates with SPP and HP SUM, SPP releases, Updating software with HP Smart Update Manager
Firmware update methods without SPP and HP SUM, Offline method, Online mode, Recovering from a failed ROM upgrade
Redundant ROM recovery, ROMPaq recovery, Array controller ROMs
Booting the system, Boot options screen, Default boot order, Boot controller order EFI Boot Manager, Adding HP-UX to the Boot Options list
Enabling and configuring the TPM in ProLiant servers, BitLocker on ProLiant servers Configuring the server, ProLiant setup process
Configuring Integrity cell-based servers, Dynamic nPars on cell-based servers Configuring storage subsystems, Option ROM Configuration for Arrays, Defaults Array Configuration Utility
Learning check Module 3
HP integrated Lights-Out Management Engine
HP iLO Management Engine, iLO Management Engine components, Agentless Management, Active Health System
Embedded Remote Support, Intelligent Provisioning, Additional iLO features, iLO user interfaces
Using the iLO web interface, iLO 4 Remote Console, Virtual Media, iLO power management options
Server Power, Power Meter, Power Settings, High Efficiency Mode
iLO license packs, iLO Standard license, iLO Advanced License, iLO Advanced enhancements, Remote Console Direct Access
iLO enhanced standards support Learning check
Module 4
HP Insight Control
HP Insight Control, ProLiant Gen8 Insight Control features, Insight Control server migration, Server migrations across Linux SAN environments
Insight Control server deployment, Insight Control performance management, Insight Control power management
Insight Control virtual machine management, Insight Control for VMware vCenter Server, Insight Control for Microsoft System Center
4
HP SIM security, HP SIM architecture, Central management server, Management console, Managed systems
Accessing HP SIM, Using the HP SIM Quick Launch feature
Functions of HP SIM, Discovery, Identification, Data collection, Polling tasks, Fault management and event handling
Role-based security, Minimum hardware and software requirements, Windows central management server
Insight Remote Support, Insight Remote Support solutions, Insight Remote Support Advanced, Integration with Insight Online
Insight Online Dashboard Learning check
Module 5
Storage Technologies for HP Servers
Storage technologies, Drive array basics, Advantages of using an array Software and hardware RAID, Software-based RAID, Hardware-based RAID RAID levels supported by HP array controllers
Array expansion and RAID migration, Array expansion, Volume and logical drive extension RAID-level migration, Stripe size migration
Smart Array controllers, HP Dynamic Smart Array technology, HP Smart Array Advanced Pack
HP Smart Array controller portfolio, Smart Array controller classification, Standard features of Smart Array controllers
HP Smart Array P822 controller, HP Smart Array P220 and P222 controllers, HP Smart Array P420 and P420i controllers
HP drive technologies, Storage in the cloud, HP Smart Storage, ProLiant SmartDrives Comparing drive technologies, Hot-plug SCSI drive support, Disk drive speeds, Solid state drives
HP drive reliability and availability features, Mean time between failures, Dynamic sector repair
Hard drive failure prediction technology, Online spare drives, Automatic data recovery Learning check
Module 6
HP Storage Solutions
HP Storage solutions, Direct-attached storage
HP DAS portfolio, D2000 and P2000 family, P2000 G3, HP MDS600
Features and positioning, HP D2000 Disk Enclosures, HP NAS solutions, HP X1000 G2 Network Storage Systems
Features and positioning, HP X1000 Automated Storage Manager Software, HP X3000 G2 Network Storage Systems
5
Features and positioning, HP X5000 G2 Network Storage Systems Features and positioning, HP X9000 Network Storage Systems Features and positioning, Windows Storage Server 2008 for NAS HP SAN solutions, HP P4000 SAN Solutions, P4000 Network RAID
High availability for multisite virtualized environments, P4000 SAN/iQ software, HP P2000 G3 MSA arrays
Features and positioning, HP P2000 Remote Snap Software, Enterprise Virtual Array family, HP P6000 Enterprise Virtual Array
HP 4400 Enterprise Virtual Array, HP 6400/8400 Enterprise Virtual Arrays, HP disk storage solutions, HP P9500 disk arrays with HP P9000 Software
Features and positioning, HP XP24000/XP20000 disk arrays
Positioning, HP 3PAR storage systems, 3PAR Remote Copy Software, 3PAR key architectural differentiators, 3PAR F-Class storage systems, 3PAR T-Class storage systems, 3PAR P10000 storage systems, Comparing the 3PAR storage systems
Data protection strategy, How much data protection is enough?, HP Data Protector software Key features of Data Protector, Data Protector licensing information, HP Data Protector Express, Key features of Data Protector Express
Learning check Module 7
Power and Cooling in the Data Center
HP best practices for power and cooling in the data center Power protection, Thermal management
HP Rack and Power Sizer, Disk Backup System, Increasing availability through power protection
HP Intelligent Power Discovery Services
HP Intelligent PDUs, HP power distribution units, HP Modular PDUs, Fixed-cord PDUs, HP Monitored PDUs
HP Common Slot Power Supplies , Common Slot Platinum Plus Power Supplies, HP uninterruptible power supplies
Tower UPS models, Rack-mountable UPS models, On-line On Demand hybrid technology, UPS options
HP rack and power management software, HP Power Manager, HP Power Manager web-based interface, HP Power Protector UPS Management Software, Rack and Power Manager, HP Power Advisor
Learning check Module 8
Troubleshooting HP Servers
Important safety information, Safety symbols, Server warnings and cautions
6
HP Insight Remote Support, HP Insight Online, HP iLO Management Engine event Log, Integrated Management Log, IML Viewer
Drive LED definitions, HP diagnostic tools, System Management Homepage
Array Configuration Utility, Array Configuration Utility Diagnostics tab, ACU diagnostic reports, System Insight Display
Automatic Server Recovery, Server boot process, Boot process overview
Video initialization, Boot process failure indicators, Beep codes examples, Port 85 codes LED example: ProLiant DL380 LED information
Troubleshooting reboot problems, Isolating a software issue or error, Isolating a hardware issue or error
Troubleshooting Integrity servers running HP-UX
Troubleshooting HP SmartMemory, Identifying DIMMs, Memory protection technologies, DIMM population guidelines
Learning check
How to register
Register for this course in The Learning Center. See the course attachments within The Learning Center for additional information.
How to get access to The Learning Center. HP employee training
This course may be available in the HP internal learning management system, Grow@hp. If the course number is not listed above, search by the title.
Contact information
HP Certified Professional Program: www.hp.com/go/certification Last update: 06/12
© 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
